Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Paul Luminent wrote:
> I was shutting down my computer and was asked to install the latest
> windows
> updates. I did not pay attention as to which updates is was becuase I
> installed 6 updates successfully yesterday on my laptop.
>
> Windows started the install process and for the past several hours has
> displayed the following two messages:
>
> "Installing update 1 of 6" and "Do not turn off or unplug your computer;
> it
> will turn off automatically"
>
> It seems stuck....
>
> What should I do??