WinXP:All updates fail after upgrading to SP3

Since upgrading to SP3 all attemps to install updates either automatic or
through the web site are failing. As far as I can tell, there is no error
messages in Event Viewer.


The system attemps to install updates during shutdown and takes forever
before it powers down.

I have deleted C:\windows\softwaredistribution and the same updats are
re-downloaded and fail again.

Known problem - try Method 1 usually sufficient otherwise Method 2 - ignore
the title
http://support.microsoft.com/kb/943144

Let us know if that fixes the problem.
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"Thann" wrote:

> Since upgrading to SP3 all attemps to install updates either automatic or
> through the web site are failing. As far as I can tell, there is no error
> messages in Event Viewer.
>
>
> The system attemps to install updates during shutdown and takes forever
> before it powers down.
>
> I have deleted C:\windows\softwaredistribution and the same updats are
> re-downloaded and fail again.

Thann wrote:

> Since upgrading to SP3 all attemps to install updates either automatic or
> through the web site are failing. As far as I can tell, there is no error
> messages in Event Viewer.
>
>
> The system attemps to install updates during shutdown and takes forever
> before it powers down.
>
> I have deleted C:\windows\softwaredistribution and the same updats are
> re-downloaded and fail again.

FAQ.
See:
http://support.microsoft.com/kb/943144
"Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/

Thank you, problem fixed

"TaurArian" wrote:

> Known problem - try Method 1 usually sufficient otherwise Method 2 - ignore
> the title
> http://support.microsoft.com/kb/943144
>
> Let us know if that fixes the problem.
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "Thann" wrote:
>
> > Since upgrading to SP3 all attemps to install updates either automatic or
> > through the web site are failing. As far as I can tell, there is no error
> > messages in Event Viewer.
> >
> >
> > The system attemps to install updates during shutdown and takes forever
> > before it powers down.
> >
> > I have deleted C:\windows\softwaredistribution and the same updats are
> > re-downloaded and fail again.

Its alot of tech for somebody how does not know much about it.Why is it that
i can't install updates with out sp3 and wait until it WORKS.

"TaurArian" wrote:

> Known problem - try Method 1 usually sufficient otherwise Method 2 - ignore
> the title
> http://support.microsoft.com/kb/943144
>
> Let us know if that fixes the problem.
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "Thann" wrote:
>
> > Since upgrading to SP3 all attemps to install updates either automatic or
> > through the web site are failing. As far as I can tell, there is no error
> > messages in Event Viewer.
> >
> >
> > The system attemps to install updates during shutdown and takes forever
> > before it powers down.
> >
> > I have deleted C:\windows\softwaredistribution and the same updats are
> > re-downloaded and fail again.

xander, please start your own thread and advise what the problem is and perhaps someone
may be able to assist you. My response was for the OP.
How to ask a question: http://support.microsoft.com/kb/555375

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"xander" <> wrote in message
news:E1B3CE99-ABE9-43E7-9892-...
| Its alot of tech for somebody how does not know much about it.Why is it that
| i can't install updates with out sp3 and wait until it WORKS.
|
| "TaurArian" wrote:
|
| > Known problem - try Method 1 usually sufficient otherwise Method 2 - ignore
| > the title
| > http://support.microsoft.com/kb/943144
| >
| > Let us know if that fixes the problem.
| > --
| > --------------------------------
| > TaurArian [MVP] 2005-2009
| > Update Services
| > http://taurarian.mvps.org
| >
| >
| > "Thann" wrote:
| >
| > > Since upgrading to SP3 all attemps to install updates either automatic or
| > > through the web site are failing. As far as I can tell, there is no error
| > > messages in Event Viewer.
| > >
| > >
| > > The system attemps to install updates during shutdown and takes forever
| > > before it powers down.
| > >
| > > I have deleted C:\windows\softwaredistribution and the same updats are
| > > re-downloaded and fail again.

<snipped>

xander wrote:
> Its alot of tech for somebody how does not know much about it.Why
> is it that i can't install updates with out sp3 and wait until it
> WORKS.

If your last part ("i can't install updates with out sp3 and wait until it
WORKS.") means you don't want to install SP3 right now - don't. Your
choice. People are still running machines without SP1a successfully.
People are still using just SP2 machines successfully. Some even have whole
different OSes all together.

However - if you do not install SP3 - sooner or later there will be updates
freely provided (and software provided by both the original manufacturer and
third party manufacturers) that you will not be able to install because you
do not have the necessary components and/or your operating system (as is)
has become obsolete and unsupported. (Even if you install SP3 - sooner or
later all of that will come to pass.)

Windows XP SP3 works fine. Very few issues with it cannot be pointed back
to a specific machine flaw (software or hardware) or - if more widespread -
a specific software/hardware flaw caused by some decision (like an
Intel-based image being put on an AMD machine.) If you perform the
maintenance on your PC that should be done (your computer is not a toaster,
and even a toaster - without proper cleaning - will fail) - then other than
a few broader (not made by you) mistakes - your SP3 install should go
smoothly. Even if you happen to be a victim of one of the broader
mistakes - a little reading and effort can get you past that before it ever
becomes a problem.

As far as your "a lot of tech" comment... *shrug* It's a computer. Either
you learn to use it or you accept that you may have to have someone else
(for pay/trade or friendship) do some things for you. You may not fully
understand your vehicle's hardware - but I bet you still ride-in/drive one.
You may not understand the intracacies of how your television works, your
refrigerator, even the lights and switches in your house (the basics, sure -
the intracies you'd need to know to fix it if something went wrong
though...) - but I bet you have some of those items. That's 'a lot of tech
for somebody who doesn't know much about it'... *grin*

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Forced to a "repair" after a motherboard/cpu/memory upgrade. Try as I
might, cannot turn on automatic updates. Consistent error message:

> The website has encountered a problem and cannot display
> the page you are trying to view. The options provided
> below might help you solve the problem.

Two days now, tried everything in the KB, installed SP3, nothing works. A
Google search clearly reveals this is a widepread, well known problem.
Surely Microsoft has come up with a utility I can run that fixes this
problem. I'm really tired of thrashing around in the dark. Will somebody
in Microsoft please turn on the lights!

Regards,

Terry Smythe
Winnipeg, Canada

The OP here did NOT get that error or any other error:

<QP>
Since upgrading to SP3 all attemps to install updates either automatic or
through the web site are failing. As far as I can tell, there is no error
messages in Event Viewer.

The system attemps to install updates during shutdown and takes forever
before it powers down.

I have deleted C:\windows\softwaredistribution and the same updats are
re-downloaded and fail again.
</QP>
Source:
http://groups.google.com/group/micro...9acc5ecbbc6859

This suggests that you don't have the same problem so it'd be best for you
to begin a new thread about your problem, please, Terry.

That being said...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
installing security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Terry Smythe wrote:
> Forced to a "repair" after a motherboard/cpu/memory upgrade. Try as I
> might, cannot turn on automatic updates. Consistent error message:
>
>> The website has encountered a problem and cannot display
>> the page you are trying to view. The options provided
>> below might help you solve the problem.
>
> Two days now, tried everything in the KB, installed SP3, nothing works.
> A
> Google search clearly reveals this is a widepread, well known problem.
> Surely Microsoft has come up with a utility I can run that fixes this
> problem. I'm really tired of thrashing around in the dark. Will
> somebody
> in Microsoft please turn on the lights!

1. Method 1 is usually sufficient (ignore the title) -
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

2. There's always Eddie's Reset tool -

Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Terry Smythe" <Terry > wrote in message
news:30409222-CD39-47C0-A549-...
> Forced to a "repair" after a motherboard/cpu/memory upgrade. Try as I
> might, cannot turn on automatic updates. Consistent error message:
>
>> The website has encountered a problem and cannot display
>> the page you are trying to view. The options provided
>> below might help you solve the problem.
>
> Two days now, tried everything in the KB, installed SP3, nothing works.
> A
> Google search clearly reveals this is a widepread, well known problem.
> Surely Microsoft has come up with a utility I can run that fixes this
> problem. I'm really tired of thrashing around in the dark. Will
> somebody
> in Microsoft please turn on the lights!
>
> Regards,
>
> Terry Smythe
> Winnipeg, Canada
>
>
>