Hi everyone. Hopefully somone can help me with this. It's urgent, and a
serious pain in the..
Recently purchased a new Laptop (Sony K315z) with WinXP Home and SP2
pre-installed. When I try to register a DLL needed for business, Dr Watson
always catches the error and registration fails.
I have wiped the disk and installed WinXP Pro (pre SP2) and it registers no
problem, but now restored it back to WinXP Home (SP2) from the Sony system
recovery disks. (so it's factory settings) and the error has returned.
Ideally I don't want to install XPPro because of all the various drivers
that are on the preinstall set that I would have to go hunting for.
The error is as follows (from DrWstn)
Any help will be gratefully received.
OldBob
Application exception occurred:
App: C:\WINDOWS\system32\regsvr32.exe (pid=2192)
When: 11/11/2004 @ 11:28:18.535
Exception number: 80000007
()
*----> System Information <----*
Computer Name: KEIZEN-K315Z
User Name: Robert
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 15 Model 3 Stepping 4
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: Robert
*----> Task List <----*
0 System Process
4 System
496 smss.exe
552 csrss.exe
576 winlogon.exe
620 services.exe
632 lsass.exe
788 Ati2evxx.exe
804 svchost.exe
864 svchost.exe
956 svchost.exe
1032 svchost.exe
1200 svchost.exe
1356 ccSetMgr.exe
1412 Ati2evxx.exe
1484 Explorer.EXE
1504 ccEvtMgr.exe
1720 spoolsv.exe
232 ccProxy.exe
328 navapsvc.exe
912 SymWSC.exe
728 alg.exe
684 Apoint.exe
1020 atiptaxx.exe
548 ICO.EXE
1368 SPMgr.exe
1380 HKserv.exe
1812 VAIOUpdt.exe
1916 ccApp.exe
2012 UsrPrmpt.exe
2016 reminder.exe
2024 pdservice.exe
1404 ctfmon.exe
2092 acrotray.exe
2132 Apntex.exe
2224 HKWnd.exe
2480 SNDSrvc.exe
2744 wuauclt.exe
2876 wuauclt.exe
3324 LUAll.exe
3356 LUCOMS~1.EXE
3472 msmsgs.exe
3776 SAVScan.exe
3984 SymSCUI.exe
2112 cmd.exe
2192 regsvr32.exe
1304 drwtsn32.exe
*----> Module List <----*
(0000000000940000 - 0000000000a15000: D:\Plain\App\xicr50.dll
(0000000001000000 - 0000000001005000: C:\WINDOWS\system32\regsvr32.exe
(0000000010000000 - 0000000010030000:
C:\PROGRA~1\COMMON~1\SYMANT~1\ANTISPAM\asOEHook.dl l
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(000000005cb70000 - 000000005cb96000: C:\WINDOWS\system32\ShimEng.dll
(000000005d090000 - 000000005d127000: C:\WINDOWS\system32\comctl32.dll
(000000005edd0000 - 000000005ede7000: C:\WINDOWS\system32\olepro32.dll
(000000006f880000 - 000000006fa4a000: C:\WINDOWS\AppPatch\AcGenral.DLL
(0000000074720000 - 000000007476b000: C:\WINDOWS\system32\MSCTF.dll
(00000000769c0000 - 0000000076a73000: C:\WINDOWS\system32\USERENV.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d2000:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
(00000000774e0000 - 000000007761c000: C:\WINDOWS\system32\ole32.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\USER32.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f56000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(000000007c000000 - 000000007c054000: C:\WINDOWS\system32\MSVCR70.dll
(000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d4000: C:\WINDOWS\system32\SHELL32.dll
*----> State Dump for Thread Id 0x79c <----*
eax=00b50000 ebx=0007d2dc ecx=00001000 edx=7c90eb94 esi=0000075c edi=00000000
eip=7c90eb94 esp=0007d2c0 ebp=0007d5c8 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
7c90eb89 90 nop
7c90eb8a 90 nop
ntdll!KiFastSystemCall:
7c90eb8b 8bd4 mov edx,esp
7c90eb8d 0f34 sysenter
7c90eb8f 90 nop
7c90eb90 90 nop
7c90eb91 90 nop
7c90eb92 90 nop
7c90eb93 90 nop
FAULT ->ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
7c90eb95 8da42400000000 lea esp,[esp]
7c90eb9c 8d642400 lea esp,[esp]
7c90eba0 90 nop
7c90eba1 90 nop
7c90eba2 90 nop
7c90eba3 90 nop
7c90eba4 90 nop
ntdll!KiIntSystemCall:
7c90eba5 8d542408 lea edx,[esp+0x8]
7c90eba9 cd2e int 2e
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** WARNING: Unable to verify checksum for D:\Plain\App\xicr50.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
D:\Plain\App\xicr50.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\kernel32.dll -
*** ERROR: Module load completed but symbols could not be loaded for
C:\WINDOWS\system32\regsvr32.exe
ChildEBP RetAddr Args to Child
0007d5c8 7c965714 0007d768 0007da3c 009b699b ntdll!KiFastSystemCallRet
0007d708 7c9661a1 0007d768 0007ded4 c0000005 ntdll!RtlTraceDatabaseAdd+0x1b9
0007da40 7c94ea5f 009b699b fffffffe fffffffe
ntdll!RtlUnhandledExceptionFilter+0xb2
0007da94 7c93783a 009b699b 0007ded4 0007db28
ntdll!RtlInitializeSListHead+0x15a4f
0007db10 7c90eafa 00000000 0007db58 0007db28 ntdll!LdrAddRefDll+0x221
0007de78 0099dfbc 0eedfade 00000001 00000007
ntdll!KiUserExceptionDispatcher+0xe
0007dec4 0099df34 0007ded8 00000004 0007df40 xicr50!+0x4e444
0007df4c 00941b25 00000001 009e2034 00a12001 xicr50!+0x4e3bc
0007e120 0094968d 00940000 0007e14c 009bc9e3 xicr50+0x1b25
0007e12c 009bc9e3 00940000 00000001 00000000 xicr50!CRY_ShredFile+0xb91
0007e14c 009bc8a4 0094965c 00940000 00000001 xicr50!+0x6ce6b
0007e178 00941480 009e2034 7c9011a7 00940000 xicr50!+0x6cd2c
0007e1a0 7c91cbab 00a12001 00940000 00000001 xicr50+0x1480
0007e2a8 7c916178 00000000 c0150008 00000000
ntdll!LdrFindResourceDirectory_U+0x276
0007e554 7c9162da 00000000 00098538 0007e848
ntdll!RtlValidateUnicodeString+0x506
0007e7fc 7c801bb9 00098538 0007e848 0007e828 ntdll!LdrLoadDll+0x110
0007e864 01001dbe 00033dce 00000000 00000008 kernel32!LoadLibraryExW+0xc8
0007ff1c 010024bf 01000000 00000000 00020656 regsvr32+0x1dbe
0007ffc0 7c816d4f 00000018 00000000 7ffdb000 regsvr32+0x24bf
0007fff0 00000000 01002327 00000000 78746341
kernel32!RegisterWaitForInputIdle+0x49
*----> Raw Stack Dump <----*
000000000007d2c0 ab e9 90 7c d5 33 86 7c - 02 00 00 00 f8 d3 07 00
....|.3.|........
000000000007d2d0 01 00 00 00 01 00 00 00 - 00 00 00 00 43 00 3a 00
.............C.:.
000000000007d2e0 5c 00 57 00 49 00 4e 00 - 44 00 4f 00 57 00 53 00
\.W.I.N.D.O.W.S.
000000000007d2f0 5c 00 73 00 79 00 73 00 - 74 00 65 00 6d 00 33 00
\.s.y.s.t.e.m.3.
000000000007d300 32 00 5c 00 64 00 72 00 - 77 00 74 00 73 00 6e 00
2.\.d.r.w.t.s.n.
000000000007d310 33 00 32 00 20 00 2d 00 - 70 00 20 00 32 00 31 00 3.2.
..-.p. .2.1.
000000000007d320 39 00 32 00 20 00 2d 00 - 65 00 20 00 31 00 38 00 9.2.
..-.e. .1.8.
000000000007d330 38 00 34 00 20 00 2d 00 - 67 00 00 00 00 00 00 00 8.4.
..-.g.......
000000000007d340 2e 00 00 00 00 00 00 00 - 00 00 00 00 c8 d5 07 00
.................
000000000007d350 0f 32 86 7c 05 00 00 00 - c8 d5 07 00 41 32 86 7c
..2.|........A2.|
000000000007d360 69 32 86 7c 00 00 00 00 - 00 00 00 00 68 d7 07 00
i2.|........h...
000000000007d370 44 00 00 00 00 00 00 00 - 78 34 86 7c 00 00 00 00
D.......x4.|....
000000000007d380 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
000000000007d390 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
000000000007d3a0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
000000000007d3b0 00 00 00 00 00 f0 fd 7f - d8 c0 97 7c 00 00 00 00
............|....
000000000007d3c0 00 00 00 00 00 f0 fd 7f - 00 00 00 00 00 00 00 00
.................
000000000007d3d0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
000000000007d3e0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
000000000007d3f0 00 00 00 00 00 00 00 00 - 5c 07 00 00 48 07 00 00
.........\...H...
*----> State Dump for Thread Id 0x730 <----*
eax=00000000 ebx=00000000 ecx=00000002 edx=00000003 esi=7c97c0d8 edi=00000000
eip=7c90eb94 esp=00b5fc10 ebp=00b5fc98 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
function: ntdll!KiFastSystemCallRet
7c90eb89 90 nop
7c90eb8a 90 nop
ntdll!KiFastSystemCall:
7c90eb8b 8bd4 mov edx,esp
7c90eb8d 0f34 sysenter
7c90eb8f 90 nop
7c90eb90 90 nop
7c90eb91 90 nop
7c90eb92 90 nop
7c90eb93 90 nop
ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
7c90eb95 8da42400000000 lea esp,[esp]
7c90eb9c 8d642400 lea esp,[esp]
7c90eba0 90 nop
7c90eba1 90 nop
7c90eba2 90 nop
7c90eba3 90 nop
7c90eba4 90 nop
ntdll!KiIntSystemCall:
7c90eba5 8d542408 lea edx,[esp+0x8]
7c90eba9 cd2e int 2e
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be
wrong.
ChildEBP RetAddr Args to Child
00b5fc98 7c90104b 0197c0d8 7c927357 7c97c0d8 ntdll!KiFastSystemCallRet
00b5fd18 7c90eac7 00b5fd2c 7c900000 00000000
ntdll!RtlEnterCriticalSection+0x46
00000000 00000000 00000000 00000000 00000000 ntdll!KiUserApcDispatcher+0x7
*----> Raw Stack Dump <----*
0000000000b5fc10 c0 e9 90 7c 1b 90 91 7c - 60 07 00 00 00 00 00 00
....|...|`.......
0000000000b5fc20 00 00 00 00 00 e0 fd 7f - 00 b0 fd 7f 00 00 00 00
.................
0000000000b5fc30 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc40 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc50 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc60 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc70 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc80 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fc90 00 00 00 00 60 07 00 00 - 18 fd b5 00 4b 10 90 7c
.....`.......K..|
0000000000b5fca0 d8 c0 97 01 57 73 92 7c - d8 c0 97 7c 2c fd b5 00
.....Ws.|...|,...
0000000000b5fcb0 04 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fcc0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fcd0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fce0 00 00 00 00 00 00 00 00 - 00 e0 fd 7f 00 00 00 00
.................
0000000000b5fcf0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fd00 ac fc b5 00 00 00 00 00 - ff ff ff ff 18 ee 90 7c
................|
0000000000b5fd10 00 8e 91 7c ff ff ff ff - 00 00 00 00 c7 ea 90 7c
....|...........|
0000000000b5fd20 2c fd b5 00 00 00 90 7c - 00 00 00 00 17 00 01 00
,......|........
0000000000b5fd30 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
.................
0000000000b5fd40 00 00 00 00 00 00 00 00 - d8 22 a8 81 01 00 00 00
.........."......
|
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