WinXP SP2 Repaired, Windows Update Sees updates, fails to install

Just some background: I have run a repair of Windows XP SP2 and it
seems to be working fine, however when I try to install windows
updates from the site, they do download but do not install.

I am able to manually install the updates, however there are about 78
of them and this could be quite troublesome.

The machine is going to be Ghosted, so I do no want to have to
manually install on all the computers I ghost as well.

Any suggestions would be helpful

-Jared

An update to the information above: I have tried deleting the
softwaredistribution folder in windows, forcing windows update to
redownload all of the updates. Although it redownloaded the updates, I
was receiving the same problem. I tried checking the history on
windowsupdate.com, but it just tells me that I have not tried to
download or install any updates from there.

Again, any help would be appreciated

wrote:

> Just some background: I have run a repair of Windows XP SP2 and it
> seems to be working fine, however when I try to install windows
> updates from the site, they do download but do not install.

What is the nature of the install failure? Error numbers? Have you looked
in the WindowsUpdate.log file for what went wrong?

It is possible that if you have done a Repair of XP SP2, you might need to
zap the C:\WINDOWS\SoftwareDistribution folder, reboot, and allow it to
rebuild afresh.

--
Robin Walker [MVP Networking]

Since the updating history shown on the Microsoft/Windows Update sites
is irrelevant due to the Repair Install, then suggest you do this ...
Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Go to Start > Run > type in

net stop wuauserv
Click OK or press Enter
Using Windows Explorer, navigate to the WINDOWS\SoftwareDistribution
folder and delete all of the contents including the subfolders, or just
rename the folder to SoftwareDistribution.old
Back to Start > Run > type in

net start wuauserv

Click OK or press Enter
Install the latest Windows Update Agent :
(*For 32 bits XP*)
http://download.windowsupdate.com/v7...gent30-x86.exe
SAVE the update, do NOT run it
When the download completes, close the browser and any other open programs
Now install WindowsUpdateAgent30-x86.exe

Revisit the Windows Update site and the SoftwareDistribution folder will
be recreated/repopulated, depending on whether you've deleted the
contents or renamed the folder.
You can now delete the SoftwareDistribution.old folder if you renamed it.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



wrote:

> Just some background: I have run a repair of Windows XP SP2 and it
> seems to be working fine, however when I try to install windows
> updates from the site, they do download but do not install.
>
> I am able to manually install the updates, however there are about 78
> of them and this could be quite troublesome.
>
> The machine is going to be Ghosted, so I do no want to have to
> manually install on all the computers I ghost as well.
>
> Any suggestions would be helpful
>
> -Jared
>

> What is the nature of the install failure? Error numbers? Have you looked
> in the WindowsUpdate.log file for what went wrong?
>
> It is possible that if you have done a Repair of XP SP2, you might need to
> zap the C:\WINDOWS\SoftwareDistribution folder, reboot, and allow it to
> rebuild afresh.


I do not receive any error messages that makes sense. When I check
windows update, it shows a list of high priorit updates (74 of them).
I tried just clicking on one or mutliple, but i get the same result of
them not installing. the process is thus:

I click on install updates (it shows that they have already been
downloaded and just need to be installed)

The update process runs, and every one fails

it gives me a screen saying that "the following updates were not
installed"

The next screen gives a summary. If i click on "review your update
history", it says i have not installed any. I do not receive any error
numbers that I can report. Like I said i can do manual installs by
going to the windows/SoftwareDistribution/download folder.

Also, I have gotten rid of the SoftwareDistribution folder, but after
reboot and retry, the same thing occurs

Here is a line from my ReportingEvents.log

FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
Handler FATAL: 0x80004002: ERROR: Remote update handler container
process created (PID: 1780), but exited before signaling event
Agent * WARNING: Exit code = 0x80004002


I will try re-registering my windows update DLL's, to see if that
fixes the problem

>Install the latest Windows Update Agent :
>Now install WindowsUpdateAgent30-x86.exe

I already have this service installed, but i tried it anyway, thanks.

BTW i re-registered the Windows update DLL's
http://forums.techarena.in/showthread.php?t=626681

However, that did not help out. the problem must lie within the Fatal
Error.

FYI I have the problem fixed, I will post the solution momentarily....

> FYI I have the problem fixed, I will post the solution momentarily....

Okay. So this is the process that I went through to get it working:

1. stopped the windows update service ( Start > run > net stop
wuauserv )

2. renamed the directory windows/SoftwareDistributionto windows/
SoftwareDistribution.old

3. uninstalled the windows installer 3.1 (KB893803)

4. created a batch file that went through and registered the
associated DLL's, Here is the structure of that batch file

net stop wuauserv

regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wucltui.dll
regsvr32 wuaueng1.dll
regsvr32 wuaueng.dll
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 msxml.dll
regsvr32 msxml2.dll
regsvr32 msxml3.dll
regsvr32 urlmon.dll
regsvr32 softpub.dll
regsvr32 initpki.dll
regsvr32 mssip32.dll
regsvr32 wintrust.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 jscript.dll

net start wuauserv

5. restarted the computer

6. Opened a browser and went to windows update

7. Downloaded the Windows installer 3.1 --> success!

8. Restarted

9. Downloaded the rest of the updates

If you have any comments or want any clarification on steps, dont
hesitate to post!

-Jared

I'd be especially grateful for any help anyone can provide, because I'm into
this process for a solid two weeks now and really need to get on with life.

This looks like EXACTLY my problem and EXACTLY the fix I need to run,
EXCEPT, it won't let me at the DataStore directory, claiming another process
is using the files (datastore.edb and, in the logs directory, edb and
tmp.edb). Just can't delete or rename them through either Windows or DOS

My guess is that I need to stop another process first, but I don't know
which one.

You need to stop the Automatic Updates service via the Services console
Start > Run > type in
services.msc
Click OK or press Enter
Or, just go to Start > Run > type in
net stop wuauserv
Click OK or press Enter

To restart the service, Start > Run > type in

net start wuauserv
Click OK or press Enter

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Keith wrote:

> I'd be especially grateful for any help anyone can provide, because I'm into
> this process for a solid two weeks now and really need to get on with life.
>
> This looks like EXACTLY my problem and EXACTLY the fix I need to run,
> EXCEPT, it won't let me at the DataStore directory, claiming another process
> is using the files (datastore.edb and, in the logs directory, edb and
> tmp.edb). Just can't delete or rename them through either Windows or DOS
>
> My guess is that I need to stop another process first, but I don't know
> which one.