Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work

(Sorry, I had posted this twice already, to the wrong subject, my mistake!)

> Hi, I am trying to get the Fingerprint Reader to work, but no luck!
> There are quite a few people with exactly the same problem.
> When I start the "Fingerprint registration wizard', I get the following
> message:
> "Error Invalid class string. Suspect installation problem." I have
> un-installed, re-installed at least 10times. no luck.
> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
> VISTA
> Compatible).Mouse works just fine. I googled for an answer, I found the
> same
> problem that others also have, but nobody had an answer. I installed also
> under Windows XP, there it works perfectly with the same installation
> software.
> Checked at the MS-knowledge base, fix recommendations are almost 2 years
> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
> ports, ran it as Windows XP
> compatible, tried really everything, I am really at a loss. Hopefully
> someone out there has/had the same problem and got it working? After 2
> days
> of trying I'm really getting..., well you know what I mean!
> Thanks for helping!
> Peter F.

Have you tried right clicking the install file and selecting "run as
administrator"?
--
Paul


"Pete" wrote:

> (Sorry, I had posted this twice already, to the wrong subject, my mistake!)
>
> > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
> > There are quite a few people with exactly the same problem.
> > When I start the "Fingerprint registration wizard', I get the following
> > message:
> > "Error Invalid class string. Suspect installation problem." I have
> > un-installed, re-installed at least 10times. no luck.
> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
> > VISTA
> > Compatible).Mouse works just fine. I googled for an answer, I found the
> > same
> > problem that others also have, but nobody had an answer. I installed also
> > under Windows XP, there it works perfectly with the same installation
> > software.
> > Checked at the MS-knowledge base, fix recommendations are almost 2 years
> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
> > ports, ran it as Windows XP
> > compatible, tried really everything, I am really at a loss. Hopefully
> > someone out there has/had the same problem and got it working? After 2
> > days
> > of trying I'm really getting..., well you know what I mean!
> > Thanks for helping!
> > Peter F.
>
>
>
>

Hi Paul,
thanks for trying to help.
Yes, I tried that too, but no luck!
Regards
Pete

"PaulB" <> wrote in message
news27BB86F-3E32-45CC-890C-...
> Have you tried right clicking the install file and selecting "run as
> administrator"?
> --
> Paul
>
>
> "Pete" wrote:
>
>> (Sorry, I had posted this twice already, to the wrong subject, my
>> mistake!)
>>
>> > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
>> > There are quite a few people with exactly the same problem.
>> > When I start the "Fingerprint registration wizard', I get the following
>> > message:
>> > "Error Invalid class string. Suspect installation problem." I have
>> > un-installed, re-installed at least 10times. no luck.
>> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
>> > VISTA
>> > Compatible).Mouse works just fine. I googled for an answer, I found the
>> > same
>> > problem that others also have, but nobody had an answer. I installed
>> > also
>> > under Windows XP, there it works perfectly with the same installation
>> > software.
>> > Checked at the MS-knowledge base, fix recommendations are almost 2
>> > years
>> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
>> > ports, ran it as Windows XP
>> > compatible, tried really everything, I am really at a loss. Hopefully
>> > someone out there has/had the same problem and got it working? After 2
>> > days
>> > of trying I'm really getting..., well you know what I mean!
>> > Thanks for helping!
>> > Peter F.
>>
>>
>>
>>

Hi Pete,

If I read correctly from this MS site...
http://www.microsoft.com/Presspass/p...tReaderPR.mspx

DigitalPersona Inc., for Windows Vista supplies the software for your
reader.

Here is the link....
http://www.digitalpersona.com/suppor...s/software.php

--
All the best,
SG
"Pete" <> wrote in message
news:478a150b$0$5968$...
> (Sorry, I had posted this twice already, to the wrong subject, my
> mistake!)
>
>> Hi, I am trying to get the Fingerprint Reader to work, but no luck!
>> There are quite a few people with exactly the same problem.
>> When I start the "Fingerprint registration wizard', I get the following
>> message:
>> "Error Invalid class string. Suspect installation problem." I have
>> un-installed, re-installed at least 10times. no luck.
>> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
>> VISTA
>> Compatible).Mouse works just fine. I googled for an answer, I found the
>> same
>> problem that others also have, but nobody had an answer. I installed also
>> under Windows XP, there it works perfectly with the same installation
>> software.
>> Checked at the MS-knowledge base, fix recommendations are almost 2 years
>> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
>> ports, ran it as Windows XP
>> compatible, tried really everything, I am really at a loss. Hopefully
>> someone out there has/had the same problem and got it working? After 2
>> days
>> of trying I'm really getting..., well you know what I mean!
>> Thanks for helping!
>> Peter F.
>
>
>