Thank you Jonathan,
I have tried your suggested set of actions but it did not resolve the
problem. I attach the error report as appears in my computer:
"Error signature
AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: kernel32.dll
ModVer: 5.1.2600.5781 Offset: 000322af
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="wlcomm.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="abssm.dll" SIZE="532872" CHECKSUM="0xA98FD1A8"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Messenger
Contacts Server Syncronization Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Messenger Contacts Server Syncronization Module"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="abssm.dll"
INTERNAL_NAME="abssm.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x83D7F"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:53"
UPTO_LINK_DATE="02/07/2009 01:03:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="conproxy.dll" SIZE="59768" CHECKSUM="0x327A7983"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Server Proxy Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="conproxy.dll"
INTERNAL_NAME="conproxy.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17762"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:50"
UPTO_LINK_DATE="02/07/2009 01:03:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="consync.dll" SIZE="129400" CHECKSUM="0x36C34331"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Sync" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Live
Contacts Sync" FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="consync.dll"
INTERNAL_NAME="consync.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25265"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:50"
UPTO_LINK_DATE="02/07/2009 01:03:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="contact.dll" SIZE="647048" CHECKSUM="0x4D1FACA2"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Server Services Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="contact.dll"
INTERNAL_NAME="contact.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA588B"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:56"
UPTO_LINK_DATE="02/07/2009 01:03:56" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="lmcdata.dll" SIZE="581496" CHECKSUM="0xDA837956"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Messenger
Contacts Server Data Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Messenger Contacts Server Data Module"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="lmcdata.dll"
INTERNAL_NAME="lmcdata.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9468D"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:58"
UPTO_LINK_DATE="02/07/2009 01:03:58" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wlcomm.exe" SIZE="27512" CHECKSUM="0x542EF887"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live
Communications Platform" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="wlcomm.exe"
INTERNAL_NAME="wlcomm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF298"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:51"
UPTO_LINK_DATE="02/07/2009 01:03:51" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wldlog.dll" SIZE="32648" CHECKSUM="0x3F645928"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Desktop
Logging" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Live
Desktop Logging" FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="wldlog.dll"
INTERNAL_NAME="wldlog.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC4E6"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:38"
UPTO_LINK_DATE="02/07/2009 01:03:38" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938"
BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781"
PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.5781"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58"
UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938"
BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781"
PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.5781"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58"
UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>"
Thanks for your time and effort
"Jonathan Kay [MVP]" wrote:
> Greetings,
>
> In all honesty, dealing with wlcomm crashes is a bit like finding a needle in a haystack,
> there's plenty of possible solutions that people have indicated have worked, but in some
> cases, it's very difficult to figure it out.
>
> I admit I haven't had any time one-on-one with anyone to try and fix one of these, and I may
> need to do that.
>
> That said, if you haven't already done so, make sure you're not using a custom XP theme, and
> you may need to completely uninstall any "internet security" (at least temporarily) to
> determine if that's what's crashing the crashes.
>
> Additionally, if you haven't already done so, removing the cache of contacts on your machine
> has proven to be effective. To do so, head over to the following folder, and delete the
> "Windows Live Contacts" inside it:
> \Documents and Settings\username\Local Settings\Application Data\Microsoft
>
> Where username is your Windows username. Additionally, some of these folders will be hidden
> by default, to see them simply press the
> Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
> then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
> After click OK, they should appear with the other folders.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "thanosm9" <> wrote in message
> news:286AFCE5-5D9F-470B-843F-...
> > I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> > When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> > always appear. Tis program is located in the correct folder and has the
> > expected size. My AV program allows this wlcomm.exe to have full access to
> > the web. I have tried to unistall and reinstal WL 2009, read many discussion
> > forus but nothing really was achieved. Any help? or do I have simply return
> > to WL 2008
>
>
>
Similar Threads
Linear Mode
