WLM 2009 still missing contacts

hey,

im having huge problems for afew months now with the wlm 2009. when i
download it and install it my contacts are empty in the list. ive done
everything 100x over from the help topics. even reinstalled windows xp sp3
again still doesnt work and now with 8.5 isnt working. also checked
contacts.live.com all my contacts says says their in messenger :S im all out
of ideas. anyone have any idea how to fix this?

thanks

Greetings,

What's happening in 8.5? The exact same problem?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"DDeViL" <> wrote in message
news:A96A14FC-92B7-4F20-A852-...
> hey,
>
> im having huge problems for afew months now with the wlm 2009. when i
> download it and install it my contacts are empty in the list. ive done
> everything 100x over from the help topics. even reinstalled windows xp sp3
> again still doesnt work and now with 8.5 isnt working. also checked
> contacts.live.com all my contacts says says their in messenger :S im all out
> of ideas. anyone have any idea how to fix this?
>
> thanks
>
>
>
>

hey,

well eariler 8.5 was giving me 8000000d error(cant remember the code)
couldnt connect at all so i clicked the help button and i saw that by the
sept 15th ill be needing the new WLM so i downloaded it thinking thats why
8.5 was giving me that error but since ive deleted WLM 2009 ive reinstalled
8.5 its working fine now. but on the 15th im going to have the missing
contacts problem since 8.5 wont work after?

quote from windows live help:
Starting September 15, 2009, users are required to have the latest version
of Messenger installed on their computer in order to sign in and continue
using the Messenger service. To download the latest version of Messenger, go
to the Windows Live Messenger website.

thanks

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What's happening in 8.5? The exact same problem?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "DDeViL" <> wrote in message
> news:A96A14FC-92B7-4F20-A852-...
> > hey,
> >
> > im having huge problems for afew months now with the wlm 2009. when i
> > download it and install it my contacts are empty in the list. ive done
> > everything 100x over from the help topics. even reinstalled windows xp sp3
> > again still doesnt work and now with 8.5 isnt working. also checked
> > contacts.live.com all my contacts says says their in messenger :S im all out
> > of ideas. anyone have any idea how to fix this?
> >
> > thanks
> >
> >
> >
> >
>
>

Hi,

Yeah that's right.

I'm afraid I haven't had any real good solid people to help debug this problem. If you don't
mind reinstalling 2009, and maybe trying some things, please send me an e-mail
.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"DDeViL" <> wrote in message
news:E176A3AF-1F1F-445F-88E0-...
> hey,
>
> well eariler 8.5 was giving me 8000000d error(cant remember the code)
> couldnt connect at all so i clicked the help button and i saw that by the
> sept 15th ill be needing the new WLM so i downloaded it thinking thats why
> 8.5 was giving me that error but since ive deleted WLM 2009 ive reinstalled
> 8.5 its working fine now. but on the 15th im going to have the missing
> contacts problem since 8.5 wont work after?
>
> quote from windows live help:
> Starting September 15, 2009, users are required to have the latest version
> of Messenger installed on their computer in order to sign in and continue
> using the Messenger service. To download the latest version of Messenger, go
> to the Windows Live Messenger website.
>
> thanks
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> What's happening in 8.5? The exact same problem?
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "DDeViL" <> wrote in message
>> news:A96A14FC-92B7-4F20-A852-...
>> > hey,
>> >
>> > im having huge problems for afew months now with the wlm 2009. when i
>> > download it and install it my contacts are empty in the list. ive done
>> > everything 100x over from the help topics. even reinstalled windows xp sp3
>> > again still doesnt work and now with 8.5 isnt working. also checked
>> > contacts.live.com all my contacts says says their in messenger :S im all out
>> > of ideas. anyone have any idea how to fix this?
>> >
>> > thanks
>> >
>> >
>> >
>> >
>>
>>

same problem here...
i completely reinstalled the computer of my sister, about 4-5 months ago.
i installed wlm, but the contact list was empty. i tried 3 different
accounts, nothing worked. tried 2 days of troubleshooting from the web and
own ideas, nothing worked.
the only thing i found out thats maybe helpful:

i deleted the whole messenger folder in the application data, and when i
start wlm and log in, it creates the folder again, with a "ContactsLog"-File,
and in this file it lists all the Contacts. So it gets the contacts from the
server, but i dont have them in the list, i cant add anyone, and noone can
see me as online or contact me.
but the display picture for example is loaded correctly.


so i installed the old messenger, and it worked.
but now i am forced to install WLM2009 and have again exactly the same
problem, like thousands of other users, and noone has a solution for it.
it sucks that you forbid the old messenger version, although the new one
doesn't work correctly.
i'm sure that you will lose many users through this issue...

xiro

Hi Xiro.

can you contact me directly at ? I am investigating
this issue and try to isolate a workaround.

thanks.
nick h.
Windows Live Messenger Team.


"xiro" <> wrote in message
news:C1C81F4D-8280-4CA4-AC0D-...
same problem here...
i completely reinstalled the computer of my sister, about 4-5 months ago.
i installed wlm, but the contact list was empty. i tried 3 different
accounts, nothing worked. tried 2 days of troubleshooting from the web and
own ideas, nothing worked.
the only thing i found out thats maybe helpful:
i deleted the whole messenger folder in the application data, and when i
start wlm and log in, it creates the folder again, with a
"ContactsLog"-File,
and in this file it lists all the Contacts. So it gets the contacts from the
server, but i dont have them in the list, i cant add anyone, and noone can
see me as online or contact me.
but the display picture for example is loaded correctly.

so i installed the old messenger, and it worked.
but now i am forced to install WLM2009 and have again exactly the same
problem, like thousands of other users, and noone has a solution for it.
it sucks that you forbid the old messenger version, although the new one
doesn't work correctly.
i'm sure that you will lose many users through this issue...

xiro

Hi DDevil.

Can you contact me directly at ? I have a few users
who are running into this problem and trying to isolate the cause.

many thanks!
nick
Windows Live Messenger Team.


"DDeViL" <> wrote in message
news:E176A3AF-1F1F-445F-88E0-...
hey,
well eariler 8.5 was giving me 8000000d error(cant remember the code)
couldnt connect at all so i clicked the help button and i saw that by the
sept 15th ill be needing the new WLM so i downloaded it thinking thats why
8.5 was giving me that error but since ive deleted WLM 2009 ive reinstalled
8.5 its working fine now. but on the 15th im going to have the missing
contacts problem since 8.5 wont work after?

quote from windows live help:
Starting September 15, 2009, users are required to have the latest version
of Messenger installed on their computer in order to sign in and continue
using the Messenger service. To download the latest version of Messenger, go
to the Windows Live Messenger website.

thanks

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What's happening in 8.5? The exact same problem?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "DDeViL" <> wrote in message
> news:A96A14FC-92B7-4F20-A852-...
> > hey,
> >
> > im having huge problems for afew months now with the wlm 2009. when i
> > download it and install it my contacts are empty in the list. ive done
> > everything 100x over from the help topics. even reinstalled windows xp
> > sp3
> > again still doesnt work and now with 8.5 isnt working. also checked
> > contacts.live.com all my contacts says says their in messenger :S im all
> > out
> > of ideas. anyone have any idea how to fix this?
> >
> > thanks
> >
> >
> >
> >
>
>