Jonathan,
When trying to run the Audio and Video setup, after clicking it, a window
pops up saying "Cannot run Audio and Video Setup".
The program has been uninstalled multiples times, I went into Windows
Explorer and determined that there were no duplicate installations of WLM
(MSN Messenger), downloaded a new copy of the WLM , installed it once again,
yet with no success.
All Windows XP updates are installed. This WLM is the latest version. I
have compared the files and subdirectories to another working computer with
the same WLM installed and the files are exactly the same.
All options/settings have been compared and there are no exceptions. I am
really at my wits/experience end in knowing what to do next, short of doing a
System Recovery to remove what ever is causing the problem. That is
absolutely the last resort and I hope not to be forced into doing that.
Thank you for the inquiry.
Rex
"Jonathan Kay [MVP]" wrote:
> Greetings Rex,
>
> Just out of curiosity, does anything happen like an error message of some sort? And has it
> ever worked?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "Rex" <> wrote in message
> news:51B617EE-1594-4C7B-91E8-...
> > During multiple attemps to reinstall WLM I am unable to get the Audio and
> > Video Wizard to run. Have done uninstalls, reinstalls, cleaned all cookies
> > and files, etc. with no success. What can I try next?
> > Rex
>
>
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