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Windows Vista Tips > Newsgroups > Windows Live Messenger > WLM Disconnects my modem whenever I start it.

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WLM Disconnects my modem whenever I start it.

 
 
David
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Posts: n/a

 
      12-31-2009
Ok I had to reinstall my windows 7 the other day when my HD Crashed. Before
I had been having the issue where you start WLM and my modem would hang so
would WLM and I would have to unplug the modem/router then plug it back in
to reconnect to the internet. That issue all of a sudden had stopped well
having had to reinstall the problem is back.

If I start Messenger the modems send and receive lights stop and I have to
reset the modem as no web sites are browseable. Any idea whats going on
here?


 
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Michael Walraven
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Posts: n/a

 
      12-31-2009
David,
There are two areas having to do with connections

Tools
Options
Connection
In general you want to share the settings that are use by internet explorer.

Tools
Accounts
{each account}
Connection
in this area you usually want 'Always connect to this account using: NOT
checked.

Michael


"David" <> wrote in message
news:...
> Ok I had to reinstall my windows 7 the other day when my HD Crashed.
> Before I had been having the issue where you start WLM and my modem would
> hang so would WLM and I would have to unplug the modem/router then plug it
> back in to reconnect to the internet. That issue all of a sudden had
> stopped well having had to reinstall the problem is back.
>
> If I start Messenger the modems send and receive lights stop and I have to
> reset the modem as no web sites are browseable. Any idea whats going on
> here?
>
>

 
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David
Guest
Posts: n/a

 
      12-31-2009
Ok maybe I should of used a different description for the problem

I sign into Messenger Live and about 5 seconds into being there the modem
freezes. I have the light showing I have cable connection but for send and
receive there is nothing. I have to unplug the modem to get them back.
Sometimes however it doesn't happen at which point I think I have fixed the
issue but no such luck I opened it lastnight and bang it froze the modem
again.


"Michael Walraven" <> wrote in message
news:88419A68-BAE8-419B-BA0A-...
> David,
> There are two areas having to do with connections
>
> Tools
> Options
> Connection
> In general you want to share the settings that are use by internet
> explorer.
>
> Tools
> Accounts
> {each account}
> Connection
> in this area you usually want 'Always connect to this account using: NOT
> checked.
>
> Michael
>
>
> "David" <> wrote in message
> news:...
>> Ok I had to reinstall my windows 7 the other day when my HD Crashed.
>> Before I had been having the issue where you start WLM and my modem would
>> hang so would WLM and I would have to unplug the modem/router then plug
>> it back in to reconnect to the internet. That issue all of a sudden had
>> stopped well having had to reinstall the problem is back.
>>
>> If I start Messenger the modems send and receive lights stop and I have
>> to reset the modem as no web sites are browseable. Any idea whats going
>> on here?
>>
>>

 
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David
Guest
Posts: n/a

 
      12-31-2009

Ok I just did something I should of tried before.

I signed in with my wifes Live ID and the modem didn't reset or anything.
Messages went out just fine. Seems its something to do with my contact list
so now my question is how to fix this. I have deleted the contacts a dozen
times over and still when I sign in the modem freezes and I have to unplug
and replug it to fix it.


"David" <> wrote in message
news:...
> Ok I had to reinstall my windows 7 the other day when my HD Crashed.
> Before I had been having the issue where you start WLM and my modem would
> hang so would WLM and I would have to unplug the modem/router then plug it
> back in to reconnect to the internet. That issue all of a sudden had
> stopped well having had to reinstall the problem is back.
>
> If I start Messenger the modems send and receive lights stop and I have to
> reset the modem as no web sites are browseable. Any idea whats going on
> here?
>
>

 
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Jonathan Kay [MVP]
Guest
Posts: n/a

 
      01-01-2010

Greetings David,

A lot of the time what you're describing is usually buggy firmware on the modem. You may
want to contact the manufacturer of your modem (or even their website) to see if there's any
update.

I once had something similar and nailed down the exact string of characters that caused the
problem to occur. Was a bit eerie to type it anywhere (say in Messenger to someone) and
boom, I'd be gone.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"David" <> wrote in message
news:...
> Ok I just did something I should of tried before.
>
> I signed in with my wifes Live ID and the modem didn't reset or anything. Messages went out
> just fine. Seems its something to do with my contact list so now my question is how to fix
> this. I have deleted the contacts a dozen times over and still when I sign in the modem
> freezes and I have to unplug and replug it to fix it.
>
>
> "David" <> wrote in message
> news:...
>> Ok I had to reinstall my windows 7 the other day when my HD Crashed. Before I had been
>> having the issue where you start WLM and my modem would hang so would WLM and I would have
>> to unplug the modem/router then plug it back in to reconnect to the internet. That issue
>> all of a sudden had stopped well having had to reinstall the problem is back.
>>
>> If I start Messenger the modems send and receive lights stop and I have to reset the modem
>> as no web sites are browseable. Any idea whats going on here?
>>
>>


 
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