WLM doesn't detect my soundcard or USB headset

Hi:
I run windows 7 32 bits and the latest version of Live messenger.
I cannot get the audio to work (I have no webcam, so I don't know about the
video part).

When I want to setup audio using the wizard it tells me it cannot do so.
When i try talking to someone it says I have no soundcard in my system.
As a matter of fact: I have two sound devices: a realtek HD audio chip on
the mainboard and a Logitech usb headset. Both devices work fine with other
software and control panel says all workd fine as well.

Has anyone found a solution for this problem, cause it seams I'm not the
only one having problems

Thanks for reading

Gerard

Greetings Gerard,

Do other similar applications work with recording audio -- for instance, Skype?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Gerard Verhoef" <> wrote in message
news:...
> Hi:
> I run windows 7 32 bits and the latest version of Live messenger.
> I cannot get the audio to work (I have no webcam, so I don't know about the video part).
>
> When I want to setup audio using the wizard it tells me it cannot do so. When i try talking
> to someone it says I have no soundcard in my system.
> As a matter of fact: I have two sound devices: a realtek HD audio chip on the mainboard and
> a Logitech usb headset. Both devices work fine with other software and control panel says
> all workd fine as well.
>
> Has anyone found a solution for this problem, cause it seams I'm not the only one having
> problems
>
> Thanks for reading
>
> Gerard

"Jonathan Kay [MVP]" <> schreef in bericht
news:...
> Greetings Gerard,
>
> Do other similar applications work with recording audio -- for instance,
> Skype?
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --

Thanks for responding Jonathan,

I'n not sure what you mean. Do you imply that skype can be used for
recording audio and do you ask if that functionality works ok?
I never used skype for recording audio, I wouldn't know how so I checked
Skype's help and only found something on recording a voicemail welcome
message. I dont use voicemail for skype.
I use the usb headset for skype and the realtek HD audio for regular audio
playing. No mike or line input on the sound chip.

I haven't been recording audio in any other way as well, at least not for
some time and never since I reinstalled vista some months ago (upgraded to
win7 recently)

Hope I answerd your question

Thanks

Gerard

Hi Gerard,

When you're speaking on a VOIP application (Messenger, Skype, whatever), it's recording your
audio and transmitting it - when the other person(s) are speaking, it's receiving and playing
back their audio. That's all I meant.

Regardless it sounds like Skype is working fine, which at least shows the driver and inputs
are working alright. Messenger uses part of the built-in real-time communications API of
Windows and it sounds like they're either not working with your configuration or has been
damaged in some way.

Normally I wouldn't ask you to try this, but in this case it might be successful to fix the
problem - have you tried simply uninstalling Messenger and reinstalling it? That may fix a
component of any damaged installation that's causing this to fail.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Gerard Verhoef" <> wrote in message
news:#...
> Thanks for responding Jonathan,
>
> I'n not sure what you mean. Do you imply that skype can be used for recording audio and do
> you ask if that functionality works ok?
> I never used skype for recording audio, I wouldn't know how so I checked Skype's help and
> only found something on recording a voicemail welcome message. I dont use voicemail for
> skype.
> I use the usb headset for skype and the realtek HD audio for regular audio playing. No mike
> or line input on the sound chip.
>
> I haven't been recording audio in any other way as well, at least not for some time and
> never since I reinstalled vista some months ago (upgraded to win7 recently)
>
> Hope I answerd your question
>
> Thanks
>
> Gerard

"Jonathan Kay [MVP]" <> schreef in bericht
news:#...
> Hi Gerard,
>
> When you're speaking on a VOIP application (Messenger, Skype, whatever),
> it's recording your audio and transmitting it - when the other person(s)
> are speaking, it's receiving and playing back their audio. That's all I
> meant.
>
> Regardless it sounds like Skype is working fine, which at least shows the
> driver and inputs are working alright. Messenger uses part of the
> built-in real-time communications API of Windows and it sounds like
> they're either not working with your configuration or has been damaged in
> some way.
>
> Normally I wouldn't ask you to try this, but in this case it might be
> successful to fix the problem - have you tried simply uninstalling
> Messenger and reinstalling it? That may fix a component of any damaged
> installation that's causing this to fail.
>
>


Thanks for responding Jonathan,

but .. reinstalling WLM doesn't change anything

Gerard