WLM freezes entire computer when hitting 'reply'

This is happening on my wife's computer:

For *some* mails only, when she hits 'reply' or 'reply all' everything
freezes, an hourglass shows and an error message appears, syaing that
"vgx.dll is not a valid Windows image. Please check this against your
installation diskette"

All other open programs won't work either.
The mouse still functions, so I can close WLM and start over.
I tried repairing the WLM installation, but the problem stays.

I was not able to find anything illuminating on vgx.dll, nor able to find
this error message on the Microsoft site.

Any help?

thanks, Danny

Have you increased the RAM memory, tested with a new XP logon and updated
all Windows Updates?

This is happening on my wife's computer:

For *some* mails only, when she hits 'reply' or 'reply all' everything
freezes, an hourglass shows and an error message appears, syaing that
"vgx.dll is not a valid Windows image. Please check this against your
installation diskette"

All other open programs won't work either.
The mouse still functions, so I can close WLM and start over.
I tried repairing the WLM installation, but the problem stays.

I was not able to find anything illuminating on vgx.dll, nor able to find
this error message on the Microsoft site.

Any help?

thanks, Danny

Thanks Peter!

This did it. VGX.dll was zero length, so of course did nothing much useful.
I deleted it, Windows recreated it and end of problem.
I still do not understand why this affected only some messages and not
others. I guess these contained something that needed vgx.

Danny


"Peter.R" wrote:

> In XP, after deleting vgx.dll from C:\Program Files\Common Files\microsoft shared\VGX, the file was quickly recreated. In W7 however, it was only recreated after I ran sfc /scannow (from an elevated Command Prompt).
>
> --
> Peter.R
> (Windows Live Mail 2009 14.0.8089.726 on Windows 7 Home Premium)
> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
>
> "Peter.R" <> wrote in message news:...
> >
> > vgx.dll lives at C:\Program Files\Common Files\microsoft shared\VGX and is part of Internet Explorer.
> >
> > So start by doing what you need to do to fix IE according to your version of Windows and IE...
> >
> > --
> > Peter.R
> > (Windows Live Mail 2009 14.0.8089.726 on Windows 7 Home Premium)
> > "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
> >
> > "Danny" <> wrote in message news:96108181-4B02-44FF-9034-...
> >>
> >> This is happening on my wife's computer:
> >>
> >> For *some* mails only, when she hits 'reply' or 'reply all' everything freezes, an hourglass shows and an error message appears, syaing that "vgx.dll is not a valid Windows image. Please check this against your installation diskette"
> >>
> >> All other open programs won't work either.
> >> The mouse still functions, so I can close WLM and start over.
> >> I tried repairing the WLM installation, but the problem stays.
> >>
> >> I was not able to find anything illuminating on vgx.dll, nor able to find this error message on the Microsoft site.
> >>
> >> Any help?
> >>
> >> thanks, Danny