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wlm freezes when i sign in

 
 
maddo
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      08-30-2006
when i click to open messenger it takes about an hour to appear, when it
does appear i sign in and the whole thing is frozen it then says the program
is not responding, then i close the program and the send error report pops up

i have tried deleting the program and re-downloading and i have tried fixing
the program many times no luck . . . help me
 
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Tom
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      08-30-2006
I'm having the same problem. People have been talking about this type of
hang for a couple months. I get intermittent hanging of WLM, and when it
hangs, two WLM instances appear in my task list.

What is the deal? What can I do?

"maddo" wrote:

> when i click to open messenger it takes about an hour to appear, when it
> does appear i sign in and the whole thing is frozen it then says the program
> is not responding, then i close the program and the send error report pops up
>
> i have tried deleting the program and re-downloading and i have tried fixing
> the program many times no luck . . . help me

 
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Jonathan Kay [MVP]
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      08-31-2006
Greetings,

One solution for this is if you've had the debug log file on and its grown too big. To
correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt file,
delete it and then try signing in. If this works, be sure to click the Tools menu, then
Options, Connection category, then Advanced Settings button, and uncheck the box under
'Connection Logging'.

If that didn't help the problem, you could try completely removing your contact cache store.

To do so, shut down Messenger, then clicking Start, then
Run, type:
%appdata%\Microsoft

Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
the problem has been corrected.

Finally, if you're still experiencing the problem and you're using a router in your network
configuration, you might want see if there is a firmware updates available for your
particular router model from the manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"maddo" <maddo @discussions.microsoft.com> wrote in message
news:123698C5-2AB9-4C8C-90DA-...
> when i click to open messenger it takes about an hour to appear, when it
> does appear i sign in and the whole thing is frozen it then says the program
> is not responding, then i close the program and the send error report pops up
>
> i have tried deleting the program and re-downloading and i have tried fixing
> the program many times no luck . . . help me



 
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