WLM - Other party's audio "choppy" on Samsung NC10 Netbook

Hi, I hope you are well

The subject says it all really.

Video is fine but received audio is absolutely unusable. It sounds as
if it's being blanked for 100mS at a time. I have tried turning off
QOS but there's no difference. The other party can hear my audio
perfectly and when I try the same connection with a Dell XPS laptop,
the audio is fine.

As far as I know, the computer is completely up to date. AV s/w is
Norton Internet Security. OS is XP Home, 1GB RAM.

I've ordered a RAM upgrade to boost it to 2GB but I don't know how
much that will help.

Any other options I can try please?

TIA

did you get a fix for this issue.. I have exactly the same problem

Chris

"MikeG" wrote:

> Hi, I hope you are well
>
> The subject says it all really.
>
> Video is fine but received audio is absolutely unusable. It sounds as
> if it's being blanked for 100mS at a time. I have tried turning off
> QOS but there's no difference. The other party can hear my audio
> perfectly and when I try the same connection with a Dell XPS laptop,
> the audio is fine.
>
> As far as I know, the computer is completely up to date. AV s/w is
> Norton Internet Security. OS is XP Home, 1GB RAM.
>
> I've ordered a RAM upgrade to boost it to 2GB but I don't know how
> much that will help.
>
> Any other options I can try please?
>
> TIA
>

On Sun, 29 Mar 2009 03:52:03 -0700, cl <>
wrote:

>did you get a fix for this issue.. I have exactly the same problem
>
>Chris
>
>"MikeG" wrote:
>
>> Hi, I hope you are well
>>
>> The subject says it all really.
>>
>> Video is fine but received audio is absolutely unusable. It sounds as
>> if it's being blanked for 100mS at a time. I have tried turning off
>> QOS but there's no difference. The other party can hear my audio
>> perfectly and when I try the same connection with a Dell XPS laptop,
>> the audio is fine.
>>
>> As far as I know, the computer is completely up to date. AV s/w is
>> Norton Internet Security. OS is XP Home, 1GB RAM.
>>
>> I've ordered a RAM upgrade to boost it to 2GB but I don't know how
>> much that will help.
>>
>> Any other options I can try please?
>>
>> TIA

Hi Chris,

No, sorry still not working (even after the 2GB ram u/g).

Very disappointed.

Mike

Hi,

For anyone interested, I found a fix for this... it seems that the latest
WLM version causes the choppy sound issue, download version 8.5 (build
1288.816), it fixed mine straight away.

Chris


"stewnet" wrote:

> Hello, I have the same issue and cannot seem to find a fix for this. Have
> you had any success?
>
> Thanks
>
> "cl" wrote:
>
> > did you get a fix for this issue.. I have exactly the same problem
> >
> > Chris
> >
> > "MikeG" wrote:
> >
> > > Hi, I hope you are well
> > >
> > > The subject says it all really.
> > >
> > > Video is fine but received audio is absolutely unusable. It sounds as
> > > if it's being blanked for 100mS at a time. I have tried turning off
> > > QOS but there's no difference. The other party can hear my audio
> > > perfectly and when I try the same connection with a Dell XPS laptop,
> > > the audio is fine.
> > >
> > > As far as I know, the computer is completely up to date. AV s/w is
> > > Norton Internet Security. OS is XP Home, 1GB RAM.
> > >
> > > I've ordered a RAM upgrade to boost it to 2GB but I don't know how
> > > much that will help.
> > >
> > > Any other options I can try please?
> > >
> > > TIA
> > >

My girlfriends NC10 was having these same issues and the solution was to change the battery manager setting to MAX PERFORMANCE. This allows the cpu to run at full speed making the audio/video in msn live messenger nice and smooth.

Hope this helps ye guys.



c wrote:

Hi,For anyone interested, I found a fix for this...
07-Apr-09

Hi

For anyone interested, I found a fix for this... it seems that the latest
WLM version causes the choppy sound issue, download version 8.5 (build
1288.816), it fixed mine straight away.

Chri

"stewnet" wrote:

Previous Posts In This Thread:

On Friday, March 13, 2009 5:23 PM
MikeG wrote:

WLM - Other party's audio "choppy" on Samsung NC10 Netbook
Hi, I hope you are wel

The subject says it all really

Video is fine but received audio is absolutely unusable. It sounds a
if it's being blanked for 100mS at a time. I have tried turning of
QOS but there's no difference. The other party can hear my audi
perfectly and when I try the same connection with a Dell XPS laptop
the audio is fine

As far as I know, the computer is completely up to date. AV s/w i
Norton Internet Security. OS is XP Home, 1GB RAM

I've ordered a RAM upgrade to boost it to 2GB but I don't know ho
much that will help

Any other options I can try please

TIA

On Sunday, March 29, 2009 6:52 AM
c wrote:

did you get a fix for this issue..
did you get a fix for this issue.. I have exactly the same proble

Chri

"MikeG" wrote:

On Friday, April 03, 2009 5:22 AM
stewne wrote:

Hello, I have the same issue and cannot seem to find a fix for this.
Hello, I have the same issue and cannot seem to find a fix for this. Hav
you had any success

Thank

"cl" wrote:

On Tuesday, April 07, 2009 5:12 PM
c wrote:

Hi,For anyone interested, I found a fix for this...
Hi

For anyone interested, I found a fix for this... it seems that the latest
WLM version causes the choppy sound issue, download version 8.5 (build
1288.816), it fixed mine straight away.

Chri

"stewnet" wrote:


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