Greetings Mickey,
Messenger uses some of the same interfaces as Internet Explorer, and if IE can't connect,
Messenger usually won't be able to either.
That said, it sounds like something is interfering with both. Deleting random files is
generally not the way to fix any of these sorts of problems. AGI seems to be AG Interactive
based software, which is installed with the American Greetings toolbar, among other software.
You may want to have a look through your Programs and Features in the Control Panel and
remove some of this software.
Additionally, you may want to verify you don't have any malware installed on your system,
using some like malware bytes:
http://www.malwarebytes.org
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--
"Mickey88" <> wrote in message
news:A943C3F9-0385-4F50-A389-...
> Hello. when I try to start up messenger I get a error message like this: a
> problem caused by a unknown problem stopped wlm to run. the program will be
> shut down and you will receive å message if a solution is accessable. first
> I get a message that I have to delete this file: actils.dll or something in
> C: programfiles/AGI/Common/actils.dll to get internet explorer to work.
> Because WLM stop working at the same time as internet explorer stop
> working...I have try to delete this file and reinstall WLM but it still dont
> work. internet is offline to. What is wrong?? I download the newest live
> messenger version.
Linear Mode
