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WMDC 6.1 & Vista RC SP1, sync issue

 
 
Robert W
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      01-15-2008
I have upgraded my Vista PC to SP1 RC to see if any of my previous issues
with Vista are resolved yet. Some have been but now I am unable to sync my
PDA with WMDC 6.1.

When I plug my PDA the PC recognies that the device is plugged in and shows
up as a Microsoft Network Adapater or words to that effect in Network
Adapters section of Dev Mgr.

However the PC does not recognise that the PDA is connected, USB is ok as
the device is charging while connected.

I have attached the PDA to my Vista Laptop which is not on SP1 and it works
without issue.

Both PC's have the same security software installed, namely Bitdefender 2008
Internet Security and I have made no changes to specifically add ports into
the firewall on the laptop and WMDC works fine. I removed WMDC from the Vista
SP1 system and reinstalled it but there is no change.

My brother is also having the exact same issue, I must conclude that
something with SP1 RC is amiss.

Has anyone else experienced this issue and found a workaround.
--
Robert W
 
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Robert W
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      01-15-2008
I don't appear to have such an option on my WM5 PDA?

If I go into Settings -> Connections the only icons I see are as follows:

Beam
Bluetooth
Connections
Network Cards
Wireless Manager
WLAN Tool

I am stumped as I have the same issue with BLuetooth as well.


--
Robert W


"Todd Allcock" wrote:

> At 15 Jan 2008 01:03:00 -0800 Robert W wrote:
> > I have upgraded my Vista PC to SP1 RC to see if any of my previous issues
> > with Vista are resolved yet. Some have been but now I am unable to sync

> my
> > PDA with WMDC 6.1.
> >
> > When I plug my PDA the PC recognies that the device is plugged in and

> shows
> > up as a Microsoft Network Adapater or words to that effect in Network
> > Adapters section of Dev Mgr.

>
>
> Have you tried this: (on the device) Settings/Connections(Tab)/USB-to-PC/
> (uncheck) Enable Advanced Network Functionality?
>
> Most of the connection problems with WM5/6 devices seem to revolve around
> the fact that they now connect as "network cards" rather than simple serial
> USB devices. Switching them to this older, simpler connection method often
> fixes (or least "band-aids") connection problems.
>
>
>

 
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Jane Ly [MSFT]
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      01-18-2008
Hi Robert,

Can you confirm that you were able to successfully connect before installing
SP1? The first public beta of SP1 contained a firewall issue that affecting
device connectivity to WMDC. The most recent SP1 build contains the fix.
Make sure you are up-to-date on your SP1 version.

Thanks,
Jane

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Robert W" wrote:

> I have upgraded my Vista PC to SP1 RC to see if any of my previous issues
> with Vista are resolved yet. Some have been but now I am unable to sync my
> PDA with WMDC 6.1.
>
> When I plug my PDA the PC recognies that the device is plugged in and shows
> up as a Microsoft Network Adapater or words to that effect in Network
> Adapters section of Dev Mgr.
>
> However the PC does not recognise that the PDA is connected, USB is ok as
> the device is charging while connected.
>
> I have attached the PDA to my Vista Laptop which is not on SP1 and it works
> without issue.
>
> Both PC's have the same security software installed, namely Bitdefender 2008
> Internet Security and I have made no changes to specifically add ports into
> the firewall on the laptop and WMDC works fine. I removed WMDC from the Vista
> SP1 system and reinstalled it but there is no change.
>
> My brother is also having the exact same issue, I must conclude that
> something with SP1 RC is amiss.
>
> Has anyone else experienced this issue and found a workaround.
> --
> Robert W

 
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Robert W
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Posts: n/a

 
      01-21-2008
Hi Jane,

I just noticed a refresh of the SP1 RC had been released, I will removed the
current SP1 RC and install this one and retry.

I can confirm that b efore Sp1 RC was installed I could successfully connect
my WM5 device to WMDC.

I'll let you know how I get on, it might be a couple of days until I can do
this though.
--
Robert W


"Jane Ly [MSFT]" wrote:

> Hi Robert,
>
> Can you confirm that you were able to successfully connect before installing
> SP1? The first public beta of SP1 contained a firewall issue that affecting
> device connectivity to WMDC. The most recent SP1 build contains the fix.
> Make sure you are up-to-date on your SP1 version.
>
> Thanks,
> Jane
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Robert W" wrote:
>
> > I have upgraded my Vista PC to SP1 RC to see if any of my previous issues
> > with Vista are resolved yet. Some have been but now I am unable to sync my
> > PDA with WMDC 6.1.
> >
> > When I plug my PDA the PC recognies that the device is plugged in and shows
> > up as a Microsoft Network Adapater or words to that effect in Network
> > Adapters section of Dev Mgr.
> >
> > However the PC does not recognise that the PDA is connected, USB is ok as
> > the device is charging while connected.
> >
> > I have attached the PDA to my Vista Laptop which is not on SP1 and it works
> > without issue.
> >
> > Both PC's have the same security software installed, namely Bitdefender 2008
> > Internet Security and I have made no changes to specifically add ports into
> > the firewall on the laptop and WMDC works fine. I removed WMDC from the Vista
> > SP1 system and reinstalled it but there is no change.
> >
> > My brother is also having the exact same issue, I must conclude that
> > something with SP1 RC is amiss.
> >
> > Has anyone else experienced this issue and found a workaround.
> > --
> > Robert W

 
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Robert W
Guest
Posts: n/a

 
      01-29-2008
Hi Jane,

Thanks for your help, I can confirm that the Sp1 Refresh has indeed resolved
the issue. My WM5 PDA now connects again.

Many thanks.
--
Robert W


"Robert W" wrote:

> Hi Jane,
>
> I just noticed a refresh of the SP1 RC had been released, I will removed the
> current SP1 RC and install this one and retry.
>
> I can confirm that b efore Sp1 RC was installed I could successfully connect
> my WM5 device to WMDC.
>
> I'll let you know how I get on, it might be a couple of days until I can do
> this though.
> --
> Robert W
>
>
> "Jane Ly [MSFT]" wrote:
>
> > Hi Robert,
> >
> > Can you confirm that you were able to successfully connect before installing
> > SP1? The first public beta of SP1 contained a firewall issue that affecting
> > device connectivity to WMDC. The most recent SP1 build contains the fix.
> > Make sure you are up-to-date on your SP1 version.
> >
> > Thanks,
> > Jane
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Robert W" wrote:
> >
> > > I have upgraded my Vista PC to SP1 RC to see if any of my previous issues
> > > with Vista are resolved yet. Some have been but now I am unable to sync my
> > > PDA with WMDC 6.1.
> > >
> > > When I plug my PDA the PC recognies that the device is plugged in and shows
> > > up as a Microsoft Network Adapater or words to that effect in Network
> > > Adapters section of Dev Mgr.
> > >
> > > However the PC does not recognise that the PDA is connected, USB is ok as
> > > the device is charging while connected.
> > >
> > > I have attached the PDA to my Vista Laptop which is not on SP1 and it works
> > > without issue.
> > >
> > > Both PC's have the same security software installed, namely Bitdefender 2008
> > > Internet Security and I have made no changes to specifically add ports into
> > > the firewall on the laptop and WMDC works fine. I removed WMDC from the Vista
> > > SP1 system and reinstalled it but there is no change.
> > >
> > > My brother is also having the exact same issue, I must conclude that
> > > something with SP1 RC is amiss.
> > >
> > > Has anyone else experienced this issue and found a workaround.
> > > --
> > > Robert W

 
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