WMDC 6.1 Sync Fails - Can connect to device, cannot sync

I had same thing happened to me. I have spent hours and hours for nothing
talking and emailing with Microsoft group out of India. They moved me from
one so called expert to another expert who just gave me round around.
Eventually they gave up and told me to settle with device manufacturer. Of
course, I did everything they told me to.
Is this Microsoft we know of? I am sure Microsoft already knows of this
problem and they are maybe working on it. I am certain it is problem in
Microsoft Mobile Device Center 6.1.

"brian.brackeen" wrote:

> Can anyone help with this? I installed WMDC 6.1 the other day to work with my
> PPC6800 Mogul from Sprint. It took a while but I finally got it working and
> syncing just fine yesterday.
>
> Today it will not sync. It will connect and I can browse the device, but it
> will not sync with outlook. Please help! Error details below, with log files.
>
> Here is the error I get when I try to sync up: "Windows Mobile Device Center
> Sync Host has stopped working."
>
> The details are as follows:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: WmdHost.exe
> Application Version: 6.1.6965.0
> Application Timestamp: 465eef4e
> Fault Module Name: StackHash_0f9e
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
> Additional Information 1: 0f9e
> Additional Information 2: 09636118f1f47787967bfd108b5c01a1
> Additional Information 3: bedb
> Additional Information 4: b7dc5bdf14ffd62eb07781ab261987cc
>
> Here is my WMDC.LOG:
>
>
> 7/11/2007 6:35:52 PM
> C:\Windows\WindowsMobile\wmdc.exe (6.1.6965.0)
> --------- Begin logging ----------
> wmdc Verbose: 1 : Creating new PartnershipCollection instance
> DateTime=2007-07-11T23:35:52.2963970Z
> wmdc Information: 0 : Entering PartnershipCollection::Initialize
> DateTime=2007-07-11T23:35:52.3353970Z
> wmdc Information: 0 : PartnershipCollection::Initialize - Devicemanager
> starting with CurrentPartnershipProtocol:3, MinimumPartnershipProtocol:2, and
> current DeviceManager version:0x06011b35
> DateTime=2007-07-11T23:35:52.3373970Z
> wmdc Information: 0 : Updating list of partnersips from the registry
> DateTime=2007-07-11T23:35:52.4263970Z
> wmdc Information: 0 : Adding 797dfc1e
> DateTime=2007-07-11T23:35:52.4273970Z
> wmdc Verbose: 0 : Creating a new partnership object for registry key 797dfc1e
> DateTime=2007-07-11T23:35:52.4383970Z
> wmdc Verbose: 0 : osFullVersion:04d50205, platformMajor:5, platformMinor:2
> DateTime=2007-07-11T23:35:52.4443970Z
> wmdc Verbose: 0 : Creating new Partnership6 object (id:2038299678)
> DateTime=2007-07-11T23:35:52.4473970Z
> wmdc Information: 0 : [797dfc1e] Loading partnership data from the registry
> DateTime=2007-07-11T23:35:52.4533970Z
> wmdc Information: 0 : Updating list of tombstoned partnerships from the
> registry
> DateTime=2007-07-11T23:35:52.4993970Z
> wmdc Information: 0 : Last connected partnership:
> DateTime=2007-07-11T23:35:52.5003970Z
> wmdc Information: 0 : PartnershipCollectionEnumerator::MoveNext -
> Partnership (0x797dfc1e) found as next compatible partnership
> DateTime=2007-07-11T23:35:52.5373970Z
> wmdc Information: 0 : PartnershipCollectionEnumerator::MoveNext -
> Partnership (0x797dfc1e) found as next compatible partnership
> DateTime=2007-07-11T23:35:52.5383970Z
> wmdc Information: 0 : PartnershipCollection::ContainsCompatiblePartnersh ip -
> Partnership (0x797dfc1e) exists and is compatible
> DateTime=2007-07-11T23:35:52.5403970Z
> wmdc Information: 0 : Setting current partnership to 797dfc1e
> DateTime=2007-07-11T23:35:52.5403970Z
> wmdc Information: 4 : Entering PartnershipCollection::OnDeviceConnect
> (device:Mogul)
> DateTime=2007-07-11T23:35:54.7273970Z
> wmdc Information: 0 : Exiting PartnershipCollection::Initialize
> DateTime=2007-07-11T23:35:54.7303970Z
> wmdc Information: 0 : PartnershipCollection::ContainsCompatiblePartnersh ip -
> Partnership (0x797dfc1e) exists and is compatible
> DateTime=2007-07-11T23:35:54.8153970Z
> wmdc Information: 0 : Setting PCur on desktop, new value:1
> DateTime=2007-07-11T23:35:55.6803970Z
> wmdc Information: 0 : PartnershipCollection::ContainsCompatiblePartnersh ip -
> Partnership (0x797dfc1e) exists and is compatible
> DateTime=2007-07-11T23:35:55.7173970Z
> wmdc Information: 0 : PartnershipCollection::ContainsCompatiblePartnersh ip -
> Partnership (0x797dfc1e) exists and is compatible
> DateTime=2007-07-11T23:35:55.7183970Z
> wmdc Information: 0 : Setting current partnership to 797dfc1e
> DateTime=2007-07-11T23:35:55.7183970Z
> wmdc Verbose: 4 : [797dfc1e] Entering Partnership05::OnDeviceConnected
> DateTime=2007-07-11T23:35:55.7203970Z
> wmdc Information: 4 : [797dfc1e] Entering Partnership::OnDeviceConnected
> DateTime=2007-07-11T23:35:55.7223970Z
> wmdc Information: 0 : Processing sync partnership
> DateTime=2007-07-11T23:35:56.7673970Z
> wmdc Information: 0 : Device partnership index = 1
> DateTime=2007-07-11T23:35:56.7683970Z
> wmdc Information: 0 : Writing the file exclusion list to the device:
> lnk,tmp,cdb,mdb
> DateTime=2007-07-11T23:35:56.9323970Z
> wmdc Verbose: 0 : Copied File Exclusion list to device for file sync
> DateTime=2007-07-11T23:35:56.9583970Z
> wmdc Information: 0 : Setting PCur on desktop, new value:1
> DateTime=2007-07-11T23:35:58.9653970Z
> wmdc Information: 0 : [797dfc1e] Saving partnership data to the registry
> DateTime=2007-07-11T23:35:59.0153970Z
> wmdc Information: 0 : [797dfc1e] Changing NETBIOS name to 'WINDOWSMOBILE1'
> DateTime=2007-07-11T23:35:59.0173970Z
> wmdc Verbose: 0 : Updating device NETBIOS name on device
> DateTime=2007-07-11T23:35:59.0183970Z
> wmdc Information: 0 : [797dfc1e] Changing fiendly name name to 'Mogul'
> DateTime=2007-07-11T23:36:00.0753970Z
> wmdc Information: 5 : [797dfc1e] Exiting Partnership::OnDeviceConnected
> DateTime=2007-07-11T23:36:00.7223970Z
> wmdc Verbose: 5 : [797dfc1e] Exiting Partnership05::OnDeviceConnected
> DateTime=2007-07-11T23:36:00.7233970Z
> wmdc Information: 0 : Main.Main - Start Windows Mobile Device Center UI
> DateTime=2007-07-11T23:36:00.8283970Z
> wmdc Information: 0 : Config XML to device:
> <wap-provisioningdoc><characteristic type="Sync" ><characteristic-query
> recursive="false" type="Sources"
> ></characteristic-query><characteristic-query type="Settings"
> ></characteristic-query></characteristic></wap-provisioningdoc>
> DateTime=2007-07-11T23:36:01.3773970Z
> wmdc Information: 0 : Config XML from device:
> <wap-provisioningdoc><characteristic type="Sync"><characteristic
> recursive="false" type="Sources"><characteristic
> type="{6ADD329F-238C-4339-9A0E-CD66F0B33F23}"/></characteristic><characteristic
> type="Settings"><characteristic type="CarrierConnectorList"/><characteristic
> type="PeakDays"><parm name="Fri" value="1"/><parm name="Mon" value="1"/><parm
> name="Sat" value="0"/><parm name="Sun" value="0"/><parm name="Thr"
> value="1"/><parm name="Tue" value="1"/><parm name="Wed"
> value="1"/></characteristic><parm name="AllowSSLOption" value="1"/><parm
> name="AutoSync" value="1"/><parm name="AutoSyncWhenCradled" value="1"/><parm
> name="BodyTruncation" value="5120"/><parm name="CalendarAgeFilter"
> value="4"/><parm name="CarrierConnector" value=""/><parm
> name="ClientAutdSupport" value="3"/><parm name="ClientCertAuthSupport"
> value="1"/><parm name="ClientDualHomeSupport" value="1"/><parm
> name="ClientHTMLMailSupport" value="1"/><parm name="ClientNegotiated"
> value="0"/><parm name="ClientProtocolVersion" value=""/><parm
> name="ConflictResolution" value="1"/><parm name="Device"
> value="PocketPC"/><parm name="DeviceAddressingMethod" value="0"/><parm
> name="DeviceID" value=""/><parm name="DevicePhoneNumber" value=""/><parm
> name="DevicePhoneReadOnly" value="0"/><parm name="DeviceSMSAddress"
> value=""/><parm name="DisconnectWhenDone" value="1"/><parm
> name="EmailAgeFilter" value="2"/><parm name="EnableNonLocalCrossPollination"
> value="0"/><parm name="HTMLMessagePolicy" value="1"/><parm
> name="HTMLTruncation" value="2048"/><parm name="MIMETruncation"
> value="5120"/><parm name="MailBodyTruncation" value="512"/><parm
> name="MailFileAttachments" value="0"/><parm name="NotificationsSupported"
> value="0"/><parm name="OffPeakFrequency" value="-1"/><parm
> name="OutboundMailDelay" value="5"/><parm name="PeakEndTime"
> value="1800"/><parm name="PeakFrequency" value="-1"/><parm
> name="PeakStartTime" value="0800"/><parm name="PreferredBodyType"
> value="2"/><parm name="RadioEnabledDevice" value="1"/><parm
> name="SaveSentItems" value="1"/><parm name="SendMailItemsImmediately"
> value="1"/><parm name="SyncAfterCount" value="0"/><parm name="SyncAfterTime"
> value="0"/><parm name="SyncAfterTimeWhenCradled" value="5"/><parm
> name="SyncWhenRoaming" value="0"/><parm name="VersionMajor" value="1"/><parm
> name="VersionMinor"
> value="1"/></characteristic></characteristic></wap-provisioningdoc>
>
> DateTime=2007-07-11T23:36:01.7363970Z
> wmdc Verbose: 1 : Creating new DataSource (id:
> 6add329f-238c-4339-9a0e-cd66f0b33f23, device:Mogul)
> DateTime=2007-07-11T23:36:02.0513970Z
> wmdc Verbose: 1 : Creating new EngineCollection (owner:null)
> DateTime=2007-07-11T23:36:02.0553970Z
> wmdc Verbose: 1 : Creating new EngineCollection (owner:null)
> DateTime=2007-07-11T23:36:02.0563970Z
> wmdc Information: 0 : [null] Loading data source
> DateTime=2007-07-11T23:36:02.0593970Z
> wmdc Information: 0 : Config XML to device:
> <wap-provisioningdoc><characteristic type="Sync" ><characteristic
> type="Sources" ><characteristic-query
> type="{6add329f-238c-4339-9a0e-cd66f0b33f23}"
> ></characteristic-query></characteristic></characteristic></wap-provisioningdoc>
> DateTime=2007-07-11T23:36:02.0603970Z
> wmdc Information: 0 : Config XML from device:
> <wap-provisioningdoc><characteristic type="Sync"><characteristic
> type="Sources"><characteristic
> type="{6add329f-238c-4339-9a0e-cd66f0b33f23}"><characteristic
> type="Engines"><characteristic
> type="{176F4FFD-F20C-4BD4-BDD7-01D0726C567B}"><characteristic
> type="CarrierConnectorList"/><characteristic type="Providers"><characteristic
> type="{8E98CB51-85A4-4777-8DEB-A0298DF8899F}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Notes"/><parm name="ReadOnly"
> value="1"/></characteristic><characteristic
> type="{7E29B5F7-C686-4B0C-9892-FD8BAD8E0D08}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Mobile Favorites"/><parm name="ReadOnly"
> value="1"/></characteristic><characteristic
> type="{B7B6ACB2-AF1D-43F5-BF9A-586111B263EF}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Files"/><parm name="ReadOnly"
> value="1"/></characteristic><characteristic
> type="{4A5D9FE0-F139-4A63-A5A4-4F31CEEA02AD}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Calendar"/><parm name="ReadOnly"
> value="0"/></characteristic><characteristic
> type="{0DD8685C-E272-4FCB-9ECF-2EAD7EA2497B}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Contacts"/><parm name="ReadOnly"
> value="0"/></characteristic><characteristic
> type="{783AE4F6-4C12-4423-8270-66361260D4F1}"><parm name="Enabled"
> value="1"/><parm name="Name" value="Tasks"/><parm name="ReadOnly"
> value="0"/></characteristic><characteristic
> type="{C6D47067-6E92-480E-B0FC-4BA82182FAC7}"><parm name="Enabled"
> value="1"/><parm name="Name" value="E-mail"/><parm name="ReadOnly"
> value="0"/></characteristic></characteristic><characteristic
> type="Settings"><parm name="CarrierConnector" value=""/><parm
> name="ClientNegotiated" value="1"/><parm name="ClientProtocolVersion"
> value="12.0"/><parm name="ConflictResolution" value="1"/><parm
> name="DeviceAddressingMethod" value="1"/><parm name="DevicePhoneNumber"
> value=""/><parm name="DeviceSMSAddress" value=""/><parm name="Domain"
> value="Default"/><parm name="EmailAddress" value=""/><parm name="Logging"
> value="0"/><parm name="NotificationsSupported" value="0"/><parm
> name="RefreshCertAuthXml" value="0"/><parm name="SavePassword"
> value="1"/><parm name="ServerAutdSupport" value="0"/><parm
> name="ServerCertAuthRequired" value="0"/><parm name="ServerHTMLMailSupport"
> value="1"/><parm name="URI" value="Microsoft-Server-ActiveSync"/><parm
> name="UseSSL" value="0"/><parm name="User"
> value="Default"/></characteristic></characteristic></characteristic><parm
> name="Name" value="silver"/><parm name="Server" value="SILVER"/><parm
> name="StoreType"
> value="2"/></characteristic></characteristic></characteristic></wap-provisioningdoc>
>
> DateTime=2007-07-11T23:36:02.5583970Z
> wmdc Information: 0 : [6add329f-238c-4339-9a0e-cd66f0b33f23] Name = silver
> DateTime=2007-07-11T23:36:02.5593970Z
> wmdc Verbose: 0 : Address = SILVER, StoreType = LocalPst
> DateTime=2007-07-11T23:36:02.5593970Z
> wmdc Information: 0 : Constructing new AirSyncDesktop engine
> DateTime=2007-07-11T23:36:02.5623970Z
> wmdc Verbose: 1 : Creating new Engine (type:AirSyncDesktop, owner:silver)
> DateTime=2007-07-11T23:36:02.5723970Z
> wmdc Information: 0 : [silver] Loading AirSyncDesktop engine
> (176f4ffd-f20c-4bd4-bdd7-01d0726c567b)
> DateTime=2007-07-11T23:36:02.5813970Z
> wmdc Information: 0 : Adding AirSyncDesktop engine to silver
> DateTime=2007-07-11T23:36:02.6193970Z
> wmdc Information: 0 : Constructing new ActiveSync engine
> DateTime=2007-07-11T23:36:02.7133970Z
> wmdc Verbose: 1 : Creating new Engine (type:ActiveSync, owner:silver)
> DateTime=2007-07-11T23:36:02.7163970Z
> wmdc Information: 0 : Adding ActiveSync engine to silver
> DateTime=2007-07-11T23:36:09.8973970Z
> wmdc Verbose: 1 : Creating new DataSourceCollection (owner:Mogul)
> DateTime=2007-07-11T23:36:09.9003970Z
> wmdc Information: 0 : Adding data source silver
> DateTime=2007-07-11T23:36:09.9013970Z
> wmdc Information: 0 : WindowsMobileDevice2005.LoadCore Exit
> DateTime=2007-07-11T23:36:09.9023970Z
> wmdc Information: 0 : Deleting all tombstones with deviceId =
> {1c17cd8d-a2c9-f972-2c68-72ebd849bc31}
> DateTime=2007-07-11T23:36:10.1593970Z
> wmdc Information: 4 : Entering PartnershipCollection::OnDeviceLoaded
> (device:Mogul)
> DateTime=2007-07-11T23:36:10.1613970Z
> wmdc Information: 0 : PartnershipCollection.RaiseStateChanged (device:Mogul,
> state:PartneredDeviceConnected, message
> DateTime=2007-07-11T23:36:13.4323970Z
> wmdc Information: 0 : SyncController - calling resume on the device -
> DateTime=2007-07-11T23:36:13.4713970Z
> wmdc Information: 0 : Toast::OnPartnershipStateChanged
> (PartneredDeviceConnected)
> DateTime=2007-07-11T23:36:13.5283970Z
> wmdc Verbose: 0 : MainHost.OnPartnershipStateChanged
> State:PartneredDeviceConnected
> DateTime=2007-07-11T23:36:13.5333970Z
> wmdc Verbose: 0 : [797dfc1e] Getting partnership image (iconSize:Size256)
> DateTime=2007-07-11T23:36:13.5363970Z
> wmdc Verbose: 0 : Getting image directly from connected device
> DateTime=2007-07-11T23:36:13.5383970Z
> wmdc Verbose: 0 : RightContentStack.Clear()
> DateTime=2007-07-11T23:36:13.9703970Z
> wmdc Warning: 0 : Failed to Open OEM Info Key =
> HKLM\Software\Microsoft\ActiveSync\OEM Links
> DateTime=2007-07-11T23:36:14.2483970Z
> wmdc Verbose: 0 : Active Sync Engine is in UnLoaded State. Wait for it to
> Reload
> DateTime=2007-07-11T23:36:14.6763970Z
> wmdc Information: 0 : PartnershipCollectionEnumerator::MoveNext -
> Partnership (0x797dfc1e) found as next compatible partnership
> DateTime=2007-07-11T23:36:14.7203970Z
> wmdc Verbose: 0 : RightContentStack.Next() Control:PartneredPage -
> Name:FolderList - Text:List of Task Folders Size:{Width=0, Height=0}
> UserAction:False
> DateTime=2007-07-11T23:36:14.7833970Z
> wmdc Information: 0 : SyncQueue.Enqueue AirSyncDesktop
> DateTime=2007-07-11T23:36:15.5013970Z
> wmdc Information: 0 : SyncQueue.Enqueue ActiveSync
> DateTime=2007-07-11T23:36:15.5013970Z
> wmdc Information: 5 : Exiting PartnershipCollection::OnDeviceLoaded
> (device:Mogul)
> DateTime=2007-07-11T23:36:15.5093970Z
> wmdc Information: 0 : silver.AirSyncDesktop.LoadingSyncEngine
> DateTime=2007-07-11T23:36:15.6453970Z
> wmdc Information: 0 : Finished picture enumeration (result:0,
> newPictureCount:2)
> DateTime=2007-07-11T23:36:15.6623970Z
> wmdc Information: 0 :
> DataSourceId={6add329f-238c-4339-9a0e-cd66f0b33f23};IpAddress=127.0.0.1;
> DateTime=2007-07-11T23:36:15.8423970Z
> wmdc Information: 0 : silver.ActiveSync.LoadingSyncEngine