WMDC and Motorola Q (Verizon)

Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
before the upgrade. Originally had WMDC beta3. When I plug in the Q (usb), I
get the WMDC setup screen. If I click on "Connect without setting up your
device",
I can browse the Q just fine. As soon as I click on "Setup Your Device" , I
get an immediate popup saying"Windows Mobile Device Center Sync Host has
stopped working" with a choice of close or debug. From that pont on, the
WMDC will not respond untill I terminate the sync host process or reboot.
Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or higher
needs to be installed on the PC. Uninstalled Beta 3 and installed the new
Version, no change.

Is this a Q ROM issue?

Hi Philip,

In order to help us track down this problem can you take the XML blob below
and create a file named %WINDIR%\WindowsMobile\wmdc.exe.config with it?
Then with the second blob create %WINDIR%\WindowsMobile\wmdhost.exe.config.
This
will enable logging.

Reboot your machine and then reproduce the problem.
You will find a file named %TEMP%\WMDC.LOG and %TEMP%\WMDHOST.LOG. Send
those files to me and we'll
see if we can figure out what's going wrong.

--- Begin XML for wmdc.exe.config ---
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<system.diagnostics>
<sources>
<source name="wmdc" switchValue="Verbose">
<listeners>
<add name="logListener" />
<add name="WPPListener" />
</listeners>
</source>
</sources>
<switches>
<add name="DataSources" value="Verbose" />
<add name="Engines" value="Verbose" />
<add name="ConfigXml" value="1" />
<add name="SyncNotify" value="Info" />
<add name="Partnership" value="Verbose" />
<add name="Devices" value="Verbose" />
<add name="InfoObjects" value="Verbose" />
<add name="SyncController" value="Verbose" />
<add name="PictureAcquisition" value="Info" />
<add name="SyncSetup" value="Info" />
<add name="MainUI" value="Verbose" />
<add name="MainWindow" value="Verbose" />
<add name="InfoObjects" value="Verbose" />
<add name="Toast" value="Info" />
</switches>
<sharedListeners>
<add
initializeData="wmdc.log"
type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
Microsoft.WindowsMobile.Common, Culture=neutral"
name="logListener"
traceOutputOptions="DateTime"/>
<add
initializeData="d3f1ba84-7184-192e-28a5-9000f62ceeee"
type="Microsoft.WindowsMobile.ManagedWPPTraceListe ner,
Microsoft.WindowsMobile.Common, Culture=neutral"
name="WPPListener"
traceOutputOptions="DateTime" />
</sharedListeners>
<trace autoflush="true" />
</system.diagnostics>
</configuration>
--- End XML ---


--- Begin XML for wmdhost.exe.config ---
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<system.diagnostics>
<sources>
<source name="WmdHost" switchValue="Verbose">
<listeners>
<add name="logListener" />
</listeners>
</source>
</sources>
<switches>
<add name="Factory" value="Verbose" />
<add name="OutlookInfo" value="Verbose" />
</switches>
<sharedListeners>
<add
initializeData="WmdHost.log"
type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
Microsoft.WindowsMobile.Common, Culture=neutral"
name="logListener"
traceOutputOptions="DateTime"/>
</sharedListeners>
<trace autoflush="true" />
</system.diagnostics>
</configuration>
--- End XML ---

--
Thanks,
Steve

This posting is provided "AS IS" with no warranties, and confers no rights.



"Philip Bradford" wrote:

> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
> before the upgrade. Originally had WMDC beta3. When I plug in the Q (usb), I
> get the WMDC setup screen. If I click on "Connect without setting up your
> device",
> I can browse the Q just fine. As soon as I click on "Setup Your Device" , I
> get an immediate popup saying"Windows Mobile Device Center Sync Host has
> stopped working" with a choice of close or debug. From that pont on, the
> WMDC will not respond untill I terminate the sync host process or reboot.
> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or higher
> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
> Version, no change.
>
> Is this a Q ROM issue?
>
>
>

Steve:

I feel kinda stupid, but I'm not sure how to create those files. Can you
give me step by step?

Thanks!

Phil B


"Steve Spiller [MSFT]" <> wrote in message
news5FF5981-597F-4CBC-B0A2-...
> Hi Philip,
>
> In order to help us track down this problem can you take the XML blob
> below
> and create a file named %WINDIR%\WindowsMobile\wmdc.exe.config with it?
> Then with the second blob create
> %WINDIR%\WindowsMobile\wmdhost.exe.config.
> This
> will enable logging.
>
> Reboot your machine and then reproduce the problem.
> You will find a file named %TEMP%\WMDC.LOG and %TEMP%\WMDHOST.LOG. Send
> those files to me and we'll
> see if we can figure out what's going wrong.
>
> --- Begin XML for wmdc.exe.config ---
> <?xml version="1.0" encoding="utf-8" ?>
> <configuration>
> <system.diagnostics>
> <sources>
> <source name="wmdc" switchValue="Verbose">
> <listeners>
> <add name="logListener" />
> <add name="WPPListener" />
> </listeners>
> </source>
> </sources>
> <switches>
> <add name="DataSources" value="Verbose" />
> <add name="Engines" value="Verbose" />
> <add name="ConfigXml" value="1" />
> <add name="SyncNotify" value="Info" />
> <add name="Partnership" value="Verbose" />
> <add name="Devices" value="Verbose" />
> <add name="InfoObjects" value="Verbose" />
> <add name="SyncController" value="Verbose" />
> <add name="PictureAcquisition" value="Info" />
> <add name="SyncSetup" value="Info" />
> <add name="MainUI" value="Verbose" />
> <add name="MainWindow" value="Verbose" />
> <add name="InfoObjects" value="Verbose" />
> <add name="Toast" value="Info" />
> </switches>
> <sharedListeners>
> <add
> initializeData="wmdc.log"
> type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
> Microsoft.WindowsMobile.Common, Culture=neutral"
> name="logListener"
> traceOutputOptions="DateTime"/>
> <add
> initializeData="d3f1ba84-7184-192e-28a5-9000f62ceeee"
> type="Microsoft.WindowsMobile.ManagedWPPTraceListe ner,
> Microsoft.WindowsMobile.Common, Culture=neutral"
> name="WPPListener"
> traceOutputOptions="DateTime" />
> </sharedListeners>
> <trace autoflush="true" />
> </system.diagnostics>
> </configuration>
> --- End XML ---
>
>
> --- Begin XML for wmdhost.exe.config ---
> <?xml version="1.0" encoding="utf-8" ?>
> <configuration>
> <system.diagnostics>
> <sources>
> <source name="WmdHost" switchValue="Verbose">
> <listeners>
> <add name="logListener" />
> </listeners>
> </source>
> </sources>
> <switches>
> <add name="Factory" value="Verbose" />
> <add name="OutlookInfo" value="Verbose" />
> </switches>
> <sharedListeners>
> <add
> initializeData="WmdHost.log"
> type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
> Microsoft.WindowsMobile.Common, Culture=neutral"
> name="logListener"
> traceOutputOptions="DateTime"/>
> </sharedListeners>
> <trace autoflush="true" />
> </system.diagnostics>
> </configuration>
> --- End XML ---
>
> --
> Thanks,
> Steve
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> "Philip Bradford" wrote:
>
>> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
>> before the upgrade. Originally had WMDC beta3. When I plug in the Q
>> (usb), I
>> get the WMDC setup screen. If I click on "Connect without setting up your
>> device",
>> I can browse the Q just fine. As soon as I click on "Setup Your Device" ,
>> I
>> get an immediate popup saying"Windows Mobile Device Center Sync Host has
>> stopped working" with a choice of close or debug. From that pont on, the
>> WMDC will not respond untill I terminate the sync host process or reboot.
>> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
>> higher
>> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
>> Version, no change.
>>
>> Is this a Q ROM issue?
>>
>>
>>

Sure, the easiest way it to just use notepad. So hold the "windows" key and
press "R", or open a command prompt. Then type in "notepad".

Copy and paste the XML into notepad. Only grab the stuff between (but not
including) the "--- begin ---" and "--- end ----" tags. Then save the file
location noted below. Do that for both of the files.

You can verify the files by looking in the WindowsMobile folder in your
Windows directory. Make sure that notepad didn't add the ".TXT" extension.

Does this help?

--
Thanks,
Steve

This posting is provided "AS IS" with no warranties, and confers no rights.



"Philip Bradford" wrote:

> Steve:
>
> I feel kinda stupid, but I'm not sure how to create those files. Can you
> give me step by step?
>
> Thanks!
>
> Phil B
>
>
> "Steve Spiller [MSFT]" <> wrote in message
> news5FF5981-597F-4CBC-B0A2-...
> > Hi Philip,
> >
> > In order to help us track down this problem can you take the XML blob
> > below
> > and create a file named %WINDIR%\WindowsMobile\wmdc.exe.config with it?
> > Then with the second blob create
> > %WINDIR%\WindowsMobile\wmdhost.exe.config.
> > This
> > will enable logging.
> >
> > Reboot your machine and then reproduce the problem.
> > You will find a file named %TEMP%\WMDC.LOG and %TEMP%\WMDHOST.LOG. Send
> > those files to me and we'll
> > see if we can figure out what's going wrong.
> >
> > --- Begin XML for wmdc.exe.config ---
> > <?xml version="1.0" encoding="utf-8" ?>
> > <configuration>
> > <system.diagnostics>
> > <sources>
> > <source name="wmdc" switchValue="Verbose">
> > <listeners>
> > <add name="logListener" />
> > <add name="WPPListener" />
> > </listeners>
> > </source>
> > </sources>
> > <switches>
> > <add name="DataSources" value="Verbose" />
> > <add name="Engines" value="Verbose" />
> > <add name="ConfigXml" value="1" />
> > <add name="SyncNotify" value="Info" />
> > <add name="Partnership" value="Verbose" />
> > <add name="Devices" value="Verbose" />
> > <add name="InfoObjects" value="Verbose" />
> > <add name="SyncController" value="Verbose" />
> > <add name="PictureAcquisition" value="Info" />
> > <add name="SyncSetup" value="Info" />
> > <add name="MainUI" value="Verbose" />
> > <add name="MainWindow" value="Verbose" />
> > <add name="InfoObjects" value="Verbose" />
> > <add name="Toast" value="Info" />
> > </switches>
> > <sharedListeners>
> > <add
> > initializeData="wmdc.log"
> > type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
> > Microsoft.WindowsMobile.Common, Culture=neutral"
> > name="logListener"
> > traceOutputOptions="DateTime"/>
> > <add
> > initializeData="d3f1ba84-7184-192e-28a5-9000f62ceeee"
> > type="Microsoft.WindowsMobile.ManagedWPPTraceListe ner,
> > Microsoft.WindowsMobile.Common, Culture=neutral"
> > name="WPPListener"
> > traceOutputOptions="DateTime" />
> > </sharedListeners>
> > <trace autoflush="true" />
> > </system.diagnostics>
> > </configuration>
> > --- End XML ---
> >
> >
> > --- Begin XML for wmdhost.exe.config ---
> > <?xml version="1.0" encoding="utf-8" ?>
> > <configuration>
> > <system.diagnostics>
> > <sources>
> > <source name="WmdHost" switchValue="Verbose">
> > <listeners>
> > <add name="logListener" />
> > </listeners>
> > </source>
> > </sources>
> > <switches>
> > <add name="Factory" value="Verbose" />
> > <add name="OutlookInfo" value="Verbose" />
> > </switches>
> > <sharedListeners>
> > <add
> > initializeData="WmdHost.log"
> > type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
> > Microsoft.WindowsMobile.Common, Culture=neutral"
> > name="logListener"
> > traceOutputOptions="DateTime"/>
> > </sharedListeners>
> > <trace autoflush="true" />
> > </system.diagnostics>
> > </configuration>
> > --- End XML ---
> >
> > --
> > Thanks,
> > Steve
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> >
> >
> >
> > "Philip Bradford" wrote:
> >
> >> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
> >> before the upgrade. Originally had WMDC beta3. When I plug in the Q
> >> (usb), I
> >> get the WMDC setup screen. If I click on "Connect without setting up your
> >> device",
> >> I can browse the Q just fine. As soon as I click on "Setup Your Device" ,
> >> I
> >> get an immediate popup saying"Windows Mobile Device Center Sync Host has
> >> stopped working" with a choice of close or debug. From that pont on, the
> >> WMDC will not respond untill I terminate the sync host process or reboot.
> >> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
> >> higher
> >> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
> >> Version, no change.
> >>
> >> Is this a Q ROM issue?
> >>
> >>
> >>
>
>

Steve: That helps!

Phil B

"Steve Spiller [MSFT]" <> wrote in message
news:15373BBB-671B-42CA-8F57-...
> Sure, the easiest way it to just use notepad. So hold the "windows" key
> and
> press "R", or open a command prompt. Then type in "notepad".
>
> Copy and paste the XML into notepad. Only grab the stuff between (but not
> including) the "--- begin ---" and "--- end ----" tags. Then save the
> file
> location noted below. Do that for both of the files.
>
> You can verify the files by looking in the WindowsMobile folder in your
> Windows directory. Make sure that notepad didn't add the ".TXT"
> extension.
>
> Does this help?
>
> --
> Thanks,
> Steve
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> "Philip Bradford" wrote:
>
>> Steve:
>>
>> I feel kinda stupid, but I'm not sure how to create those files. Can you
>> give me step by step?
>>
>> Thanks!
>>
>> Phil B
>>
>>
>> "Steve Spiller [MSFT]" <> wrote in message
>> news5FF5981-597F-4CBC-B0A2-...
>> > Hi Philip,
>> >
>> > In order to help us track down this problem can you take the XML blob
>> > below
>> > and create a file named %WINDIR%\WindowsMobile\wmdc.exe.config with it?
>> > Then with the second blob create
>> > %WINDIR%\WindowsMobile\wmdhost.exe.config.
>> > This
>> > will enable logging.
>> >
>> > Reboot your machine and then reproduce the problem.
>> > You will find a file named %TEMP%\WMDC.LOG and %TEMP%\WMDHOST.LOG.
>> > Send
>> > those files to me and we'll
>> > see if we can figure out what's going wrong.
>> >
>> > --- Begin XML for wmdc.exe.config ---
>> > <?xml version="1.0" encoding="utf-8" ?>
>> > <configuration>
>> > <system.diagnostics>
>> > <sources>
>> > <source name="wmdc" switchValue="Verbose">
>> > <listeners>
>> > <add name="logListener" />
>> > <add name="WPPListener" />
>> > </listeners>
>> > </source>
>> > </sources>
>> > <switches>
>> > <add name="DataSources" value="Verbose" />
>> > <add name="Engines" value="Verbose" />
>> > <add name="ConfigXml" value="1" />
>> > <add name="SyncNotify" value="Info" />
>> > <add name="Partnership" value="Verbose" />
>> > <add name="Devices" value="Verbose" />
>> > <add name="InfoObjects" value="Verbose" />
>> > <add name="SyncController" value="Verbose" />
>> > <add name="PictureAcquisition" value="Info" />
>> > <add name="SyncSetup" value="Info" />
>> > <add name="MainUI" value="Verbose" />
>> > <add name="MainWindow" value="Verbose" />
>> > <add name="InfoObjects" value="Verbose" />
>> > <add name="Toast" value="Info" />
>> > </switches>
>> > <sharedListeners>
>> > <add
>> > initializeData="wmdc.log"
>> > type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
>> > Microsoft.WindowsMobile.Common, Culture=neutral"
>> > name="logListener"
>> > traceOutputOptions="DateTime"/>
>> > <add
>> > initializeData="d3f1ba84-7184-192e-28a5-9000f62ceeee"
>> > type="Microsoft.WindowsMobile.ManagedWPPTraceListe ner,
>> > Microsoft.WindowsMobile.Common, Culture=neutral"
>> > name="WPPListener"
>> > traceOutputOptions="DateTime" />
>> > </sharedListeners>
>> > <trace autoflush="true" />
>> > </system.diagnostics>
>> > </configuration>
>> > --- End XML ---
>> >
>> >
>> > --- Begin XML for wmdhost.exe.config ---
>> > <?xml version="1.0" encoding="utf-8" ?>
>> > <configuration>
>> > <system.diagnostics>
>> > <sources>
>> > <source name="WmdHost" switchValue="Verbose">
>> > <listeners>
>> > <add name="logListener" />
>> > </listeners>
>> > </source>
>> > </sources>
>> > <switches>
>> > <add name="Factory" value="Verbose" />
>> > <add name="OutlookInfo" value="Verbose" />
>> > </switches>
>> > <sharedListeners>
>> > <add
>> > initializeData="WmdHost.log"
>> > type="Microsoft.WindowsMobile.LogFileWriterTraceLi stener,
>> > Microsoft.WindowsMobile.Common, Culture=neutral"
>> > name="logListener"
>> > traceOutputOptions="DateTime"/>
>> > </sharedListeners>
>> > <trace autoflush="true" />
>> > </system.diagnostics>
>> > </configuration>
>> > --- End XML ---
>> >
>> > --
>> > Thanks,
>> > Steve
>> >
>> > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> >
>> >
>> >
>> > "Philip Bradford" wrote:
>> >
>> >> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync
>> >> 4.2
>> >> before the upgrade. Originally had WMDC beta3. When I plug in the Q
>> >> (usb), I
>> >> get the WMDC setup screen. If I click on "Connect without setting up
>> >> your
>> >> device",
>> >> I can browse the Q just fine. As soon as I click on "Setup Your
>> >> Device" ,
>> >> I
>> >> get an immediate popup saying"Windows Mobile Device Center Sync Host
>> >> has
>> >> stopped working" with a choice of close or debug. From that pont on,
>> >> the
>> >> WMDC will not respond untill I terminate the sync host process or
>> >> reboot.
>> >> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
>> >> higher
>> >> needs to be installed on the PC. Uninstalled Beta 3 and installed the
>> >> new
>> >> Version, no change.
>> >>
>> >> Is this a Q ROM issue?
>> >>
>> >>
>> >>
>>
>>

i am having exact problem with sync host. i spent 2 hours with MSFT support
(which was billable) - they could not resolve the issue (i also spent hours
with HP s/w support- also billable).

STILL NOT WORKING

"Philip Bradford" wrote:

> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
> before the upgrade. Originally had WMDC beta3. When I plug in the Q (usb), I
> get the WMDC setup screen. If I click on "Connect without setting up your
> device",
> I can browse the Q just fine. As soon as I click on "Setup Your Device" , I
> get an immediate popup saying"Windows Mobile Device Center Sync Host has
> stopped working" with a choice of close or debug. From that pont on, the
> WMDC will not respond untill I terminate the sync host process or reboot.
> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or higher
> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
> Version, no change.
>
> Is this a Q ROM issue?
>
>
>

SHOULD THIS BE POSTED IN 'ACTIVESYNC'??? (it's not activesync but wmdc in
vista)??

"babaloo" wrote:

> i am having exact problem with sync host. i spent 2 hours with MSFT support
> (which was billable) - they could not resolve the issue (i also spent hours
> with HP s/w support- also billable).
>
> STILL NOT WORKING
>
> "Philip Bradford" wrote:
>
> > Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
> > before the upgrade. Originally had WMDC beta3. When I plug in the Q (usb), I
> > get the WMDC setup screen. If I click on "Connect without setting up your
> > device",
> > I can browse the Q just fine. As soon as I click on "Setup Your Device" , I
> > get an immediate popup saying"Windows Mobile Device Center Sync Host has
> > stopped working" with a choice of close or debug. From that pont on, the
> > WMDC will not respond untill I terminate the sync host process or reboot.
> > Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or higher
> > needs to be installed on the PC. Uninstalled Beta 3 and installed the new
> > Version, no change.
> >
> > Is this a Q ROM issue?
> >
> >
> >

You're in the right place. So far, there's not a separate place for WMDC
questions.

Paul T.

"babaloo" <> wrote in message
news:2E34E870-377C-4089-9CDB-...
> SHOULD THIS BE POSTED IN 'ACTIVESYNC'??? (it's not activesync but wmdc
> in
> vista)??
>
> "babaloo" wrote:
>
>> i am having exact problem with sync host. i spent 2 hours with MSFT
>> support
>> (which was billable) - they could not resolve the issue (i also spent
>> hours
>> with HP s/w support- also billable).
>>
>> STILL NOT WORKING
>>
>> "Philip Bradford" wrote:
>>
>> > Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync
>> > 4.2
>> > before the upgrade. Originally had WMDC beta3. When I plug in the Q
>> > (usb), I
>> > get the WMDC setup screen. If I click on "Connect without setting up
>> > your
>> > device",
>> > I can browse the Q just fine. As soon as I click on "Setup Your Device"
>> > , I
>> > get an immediate popup saying"Windows Mobile Device Center Sync Host
>> > has
>> > stopped working" with a choice of close or debug. From that pont on,
>> > the
>> > WMDC will not respond untill I terminate the sync host process or
>> > reboot.
>> > Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
>> > higher
>> > needs to be installed on the PC. Uninstalled Beta 3 and installed the
>> > new
>> > Version, no change.
>> >
>> > Is this a Q ROM issue?
>> >
>> >
>> >

To all:

Just figured out the problem.(For Me) I did a hard reset on the phone. I
then whent into the programs and features area in the control panel of
Vista. I uninstalled all 3rd party programs relating to the phone. Rebooted
and the relationship with Outlook setup fine. All the Contacts and Calendar
data synced fine. I then started re-installing the 3rd party programs one by
one and tested things each time. When I installed SyncData SmartPhone
Notes.. the sync center crashed. Guess I will live without Outlook Notes.

Phil B

"babaloo" <> wrote in message
news:A9C33967-D5D0-4333-B438-...
>i am having exact problem with sync host. i spent 2 hours with MSFT
>support
> (which was billable) - they could not resolve the issue (i also spent
> hours
> with HP s/w support- also billable).
>
> STILL NOT WORKING
>
> "Philip Bradford" wrote:
>
>> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
>> before the upgrade. Originally had WMDC beta3. When I plug in the Q
>> (usb), I
>> get the WMDC setup screen. If I click on "Connect without setting up your
>> device",
>> I can browse the Q just fine. As soon as I click on "Setup Your Device" ,
>> I
>> get an immediate popup saying"Windows Mobile Device Center Sync Host has
>> stopped working" with a choice of close or debug. From that pont on, the
>> WMDC will not respond untill I terminate the sync host process or reboot.
>> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
>> higher
>> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
>> Version, no change.
>>
>> Is this a Q ROM issue?
>>
>>
>>

I believe that did it, i removed smartphone notes..


"Philip Bradford" wrote:

> To all:
>
> Just figured out the problem.(For Me) I did a hard reset on the phone. I
> then whent into the programs and features area in the control panel of
> Vista. I uninstalled all 3rd party programs relating to the phone. Rebooted
> and the relationship with Outlook setup fine. All the Contacts and Calendar
> data synced fine. I then started re-installing the 3rd party programs one by
> one and tested things each time. When I installed SyncData SmartPhone
> Notes.. the sync center crashed. Guess I will live without Outlook Notes.
>
> Phil B
>
> "babaloo" <> wrote in message
> news:A9C33967-D5D0-4333-B438-...
> >i am having exact problem with sync host. i spent 2 hours with MSFT
> >support
> > (which was billable) - they could not resolve the issue (i also spent
> > hours
> > with HP s/w support- also billable).
> >
> > STILL NOT WORKING
> >
> > "Philip Bradford" wrote:
> >
> >> Running Vista ultimate Upgrade (from xp sp2), uninstalled ActiveSync 4.2
> >> before the upgrade. Originally had WMDC beta3. When I plug in the Q
> >> (usb), I
> >> get the WMDC setup screen. If I click on "Connect without setting up your
> >> device",
> >> I can browse the Q just fine. As soon as I click on "Setup Your Device" ,
> >> I
> >> get an immediate popup saying"Windows Mobile Device Center Sync Host has
> >> stopped working" with a choice of close or debug. From that pont on, the
> >> WMDC will not respond untill I terminate the sync host process or reboot.
> >> Ocassionaly on the Q I will get a popup saying that ActiveSync 4.1 or
> >> higher
> >> needs to be installed on the PC. Uninstalled Beta 3 and installed the new
> >> Version, no change.
> >>
> >> Is this a Q ROM issue?
> >>
> >>
> >>
>
>