WMDC, Ipaq PPC2K3, Vista

Hi,

I have a IPaq 5450 which was updated to PPC2003. Using Vista Enterprise,
when connecting the PPC I get occasions where the Mobile device is detected
but the device drivers do not load (shown in device manager). Other
occasions the driver will load successfully (This device is working properly
status in Dev Mgr), but I get the following error message from the WMDC:
---------------------------
Windows Mobile Device Center
---------------------------
Changes to synchronization settings with Server ActiveSync could not be made
at this time.
---------------------------
OK
---------------------------

I do not intend to synchronise with a server only local Outlook items (not
email). When the drivers load successfully, I can browse the contents of
the device, but no synchronisation.

I cannot see the partnership in the Sync centre to remove it. I have:
Uninstalled the WMDC and reinstalled it countless times,
disabled / reenabled the device as well as uninstalling it,
Updated Vista using Windows update,
Checked that I have indeed the latest ROM and drivers from HP's site,
Goggled for similar issues.

The device synchs quite happily at home using XP+SP2 and ActiveSync 4.2.

I thought I had a "supported" combination, but it is not working for me :-(

Any suggestions welcome.

Cheers,

PJ

Hi,

Are you able to access internet from the device when it is connected to the
desktop?

In order to sync data with Outlook you will need to set up a partnership
with the desktop. To set up a partnership, you will need to click on "Set up
your device" on the WMDC UI.

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights.


"Jan, Philippe" <> wrote in message
news:00C77574-503B-495D-80F1-...
> Hi,
>
> I have a IPaq 5450 which was updated to PPC2003. Using Vista Enterprise,
> when connecting the PPC I get occasions where the Mobile device is
> detected but the device drivers do not load (shown in device manager).
> Other occasions the driver will load successfully (This device is working
> properly status in Dev Mgr), but I get the following error message from
> the WMDC:
> ---------------------------
> Windows Mobile Device Center
> ---------------------------
> Changes to synchronization settings with Server ActiveSync could not be
> made at this time.
> ---------------------------
> OK
> ---------------------------
>
> I do not intend to synchronise with a server only local Outlook items (not
> email). When the drivers load successfully, I can browse the contents of
> the device, but no synchronisation.
>
> I cannot see the partnership in the Sync centre to remove it. I have:
> Uninstalled the WMDC and reinstalled it countless times,
> disabled / reenabled the device as well as uninstalling it,
> Updated Vista using Windows update,
> Checked that I have indeed the latest ROM and drivers from HP's site,
> Goggled for similar issues.
>
> The device synchs quite happily at home using XP+SP2 and ActiveSync 4.2.
>
> I thought I had a "supported" combination, but it is not working for me
> :-(
>
> Any suggestions welcome.
>
> Cheers,
>
> PJ

Hi Abdulkadar,

Thanks for your answer.

I can access the internet when connected to the desktop.

I have already setup a partnership. I mentioned in my initial post that I
was trying to delete and restablish it. I see the name of the device in the
WMDC UI, but there is no option available to delete it through the UI.

I would like to understand how I could:
1. Gain more information about why the device driver occasionally does not
load on Vista,
2. Where is partnership information stored, so I can delete and recreate it.
Uninstalling or reinstalling the WMDC does not delete partnership
information. Is this in the registry or in a file somewhere?
3. What is the "Server ActiveSync" that this is trying to sync with, from
the error message?

Cheers,

Philippe

"Abdulkadar [MSFT]" <> wrote in message
news:%...
> Hi,
>
> Are you able to access internet from the device when it is connected to
> the desktop?
>
> In order to sync data with Outlook you will need to set up a partnership
> with the desktop. To set up a partnership, you will need to click on "Set
> up your device" on the WMDC UI.
>
> Thanks,
> Abdulkadar
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> "Jan, Philippe" <> wrote in message
> news:00C77574-503B-495D-80F1-...
>> Hi,
>>
>> I have a IPaq 5450 which was updated to PPC2003. Using Vista Enterprise,
>> when connecting the PPC I get occasions where the Mobile device is
>> detected but the device drivers do not load (shown in device manager).
>> Other occasions the driver will load successfully (This device is working
>> properly status in Dev Mgr), but I get the following error message from
>> the WMDC:
>> ---------------------------
>> Windows Mobile Device Center
>> ---------------------------
>> Changes to synchronization settings with Server ActiveSync could not be
>> made at this time.
>> ---------------------------
>> OK
>> ---------------------------
>>
>> I do not intend to synchronise with a server only local Outlook items
>> (not email). When the drivers load successfully, I can browse the
>> contents of the device, but no synchronisation.
>>
>> I cannot see the partnership in the Sync centre to remove it. I have:
>> Uninstalled the WMDC and reinstalled it countless times,
>> disabled / reenabled the device as well as uninstalling it,
>> Updated Vista using Windows update,
>> Checked that I have indeed the latest ROM and drivers from HP's site,
>> Goggled for similar issues.
>>
>> The device synchs quite happily at home using XP+SP2 and ActiveSync 4.2.
>>
>> I thought I had a "supported" combination, but it is not working for me
>> :-(
>>
>> Any suggestions welcome.
>>
>> Cheers,
>>
>> PJ
>
>

Hi,

You can send me the log file located at
\windows\inf\setupapi.dev.log file for us to see what goes wrong during
driver installation.You can take a look at it too, if you want.

To end a partnership disconnect the device. On the WMDC UI go to Mobile
Device Settings. There should be a link called "End a partnership". Click on
it and it will take you to the page where you can delete your partnership.

Server ActiveSync is the server running that synchronizes data between the
device and the server/desktop.

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights.


"Jan, Philippe" <> wrote in message
news:40E7619B-4390-4A64-AB39-...
> Hi Abdulkadar,
>
> Thanks for your answer.
>
> I can access the internet when connected to the desktop.
>
> I have already setup a partnership. I mentioned in my initial post that I
> was trying to delete and restablish it. I see the name of the device in
> the WMDC UI, but there is no option available to delete it through the UI.
>
> I would like to understand how I could:
> 1. Gain more information about why the device driver occasionally does not
> load on Vista,
> 2. Where is partnership information stored, so I can delete and recreate
> it. Uninstalling or reinstalling the WMDC does not delete partnership
> information. Is this in the registry or in a file somewhere?
> 3. What is the "Server ActiveSync" that this is trying to sync with, from
> the error message?
>
> Cheers,
>
> Philippe
>
> "Abdulkadar [MSFT]" <> wrote in message
> news:%...
>> Hi,
>>
>> Are you able to access internet from the device when it is connected to
>> the desktop?
>>
>> In order to sync data with Outlook you will need to set up a partnership
>> with the desktop. To set up a partnership, you will need to click on "Set
>> up your device" on the WMDC UI.
>>
>> Thanks,
>> Abdulkadar
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>> "Jan, Philippe" <> wrote in message
>> news:00C77574-503B-495D-80F1-...
>>> Hi,
>>>
>>> I have a IPaq 5450 which was updated to PPC2003. Using Vista
>>> Enterprise, when connecting the PPC I get occasions where the Mobile
>>> device is detected but the device drivers do not load (shown in device
>>> manager). Other occasions the driver will load successfully (This device
>>> is working properly status in Dev Mgr), but I get the following error
>>> message from the WMDC:
>>> ---------------------------
>>> Windows Mobile Device Center
>>> ---------------------------
>>> Changes to synchronization settings with Server ActiveSync could not be
>>> made at this time.
>>> ---------------------------
>>> OK
>>> ---------------------------
>>>
>>> I do not intend to synchronise with a server only local Outlook items
>>> (not email). When the drivers load successfully, I can browse the
>>> contents of the device, but no synchronisation.
>>>
>>> I cannot see the partnership in the Sync centre to remove it. I have:
>>> Uninstalled the WMDC and reinstalled it countless times,
>>> disabled / reenabled the device as well as uninstalling it,
>>> Updated Vista using Windows update,
>>> Checked that I have indeed the latest ROM and drivers from HP's site,
>>> Goggled for similar issues.
>>>
>>> The device synchs quite happily at home using XP+SP2 and ActiveSync 4.2.
>>>
>>> I thought I had a "supported" combination, but it is not working for me
>>> :-(
>>>
>>> Any suggestions welcome.
>>>
>>> Cheers,
>>>
>>> PJ
>>
>>
>

Hi Abdulkadar,

When the device is not connected the only link availabe is: Connection
settings.

When trying to connect (if the device driver loads) then I get the same
message as below:
>>>> ---------------------------
>>>> Windows Mobile Device Center
>>>> ---------------------------
>>>> Changes to synchronization settings with Server ActiveSync could not be
>>>> made at this time.
>>>> ---------------------------
>>>> OK
>>>> ---------------------------

The WMDC interface then shows "error" at the bottom left. When in this
state I click on Mobile Device Settings > More, I have 3 choices:
Setup your device,
Connections Settings,
Backup and restore.

No link for managing partnerships is there.

If I select Setup your device WMDC crashes with this error:
---------------------------
Windows Mobile Device Center
---------------------------
There is a problem with your connection. Please disconnect and reconnect
your device and try again.
---------------------------
OK
---------------------------

Clicking OK yields:
Error starting connection settings:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an
object.
at Microsoft.WindowsMobile.DeviceManager.Partnership. Load()
at
Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.<>c__DisplayClass3.<WizardFinished>b__2()
at
Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.RunProtected(MethodInvoker
block)
at
Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.WizardFinished(Object
sender, WizardFinishedEventArgs`1 e)
at
Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass4.<End>b__3()
at Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.End(TResult
result)
at
Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass7.<Fail>b__6()
at Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.Fail(Exception
error)
at
Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.Run(IWin32Window
parent)
at
Microsoft.WindowsMobile.DeviceCenter.SetupPartners hipFolderItem.OnClick(Object
sender, AnimatedControlEventArgs e)
at
Microsoft.WindowsMobile.DeviceCenter.TextFolderIte mWrapper.TextFolderItemWrapper_Click(Object
sender, AnimatedControlEventArgs e)
at AnimationLibrary.AnimatedControl.OnClick(Object sender,
AnimatedControlEventArgs e)
at AnimationLibrary.AnimatedControl.OnClick(Object sender,
AnimatedControlEventArgs e)
at AnimationLibrary.AnimatedControl.OnClick(Object sender,
AnimatedControlEventArgs e)
at AnimationLibrary.AnimatedLinkLabel.OnClick(Object sender,
AnimatedControlEventArgs e)
at AnimationLibrary.AnimatedControl.BubbleClick(Mouse EventArgs e)
at AnimationLibrary.AnimationHost.AnimationHost_Mouse Up(Object sender,
MouseEventArgs e)
at System.Windows.Forms.Control.OnMouseUp(MouseEventA rgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons
button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
at System.Windows.Forms.ContainerControl.WndProc(Mess age& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Microsoft.WindowsMobile.DeviceManager
Assembly Version: 6.0.0.0
Win32 Version: 6.0.6783.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceManager.DLL
----------------------------------------
Microsoft.WindowsMobile.Common
Assembly Version: 6.0.0.0
Win32 Version: 6.0.6783.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Common.DLL
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.WindowsMobile.Rapi
Assembly Version: 6.0.0.0
Win32 Version: 6.0.6783.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Rapi.DLL
----------------------------------------
Microsoft.WindowsMobile.DeviceCenter
Assembly Version: 6.0.0.0
Win32 Version: 6.0.6783.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceCenter.DLL
----------------------------------------
AnimationLibrary
Assembly Version: 6.0.0.0
Win32 Version: 6.0.6783.0
CodeBase: file:///C:/Windows/WindowsMobile/AnimationLibrary.DLL
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.DirectoryServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.DirectoryServices/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


Uninstallaing WMDC does not remove the partnership, so if I want to start
from scratch: uninstall WMDC > remove partnership and reinstall: are there
any other options?

Thanks so much for all your help.

Philippe


"Abdulkadar [MSFT]" <> wrote in message
news:...
> Hi,
>
> You can send me the log file located at
> \windows\inf\setupapi.dev.log file for us to see what goes wrong during
> driver installation.You can take a look at it too, if you want.
>
> To end a partnership disconnect the device. On the WMDC UI go to Mobile
> Device Settings. There should be a link called "End a partnership". Click
> on it and it will take you to the page where you can delete your
> partnership.
>
> Server ActiveSync is the server running that synchronizes data between the
> device and the server/desktop.
>
> Thanks,
> Abdulkadar
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> "Jan, Philippe" <> wrote in message
> news:40E7619B-4390-4A64-AB39-...
>> Hi Abdulkadar,
>>
>> Thanks for your answer.
>>
>> I can access the internet when connected to the desktop.
>>
>> I have already setup a partnership. I mentioned in my initial post that
>> I was trying to delete and restablish it. I see the name of the device
>> in the WMDC UI, but there is no option available to delete it through the
>> UI.
>>
>> I would like to understand how I could:
>> 1. Gain more information about why the device driver occasionally does
>> not load on Vista,
>> 2. Where is partnership information stored, so I can delete and recreate
>> it. Uninstalling or reinstalling the WMDC does not delete partnership
>> information. Is this in the registry or in a file somewhere?
>> 3. What is the "Server ActiveSync" that this is trying to sync with, from
>> the error message?
>>
>> Cheers,
>>
>> Philippe
>>
>> "Abdulkadar [MSFT]" <> wrote in message
>> news:%...
>>> Hi,
>>>
>>> Are you able to access internet from the device when it is connected to
>>> the desktop?
>>>
>>> In order to sync data with Outlook you will need to set up a partnership
>>> with the desktop. To set up a partnership, you will need to click on
>>> "Set up your device" on the WMDC UI.
>>>
>>> Thanks,
>>> Abdulkadar
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>> "Jan, Philippe" <> wrote in message
>>> news:00C77574-503B-495D-80F1-...
>>>> Hi,
>>>>
>>>> I have a IPaq 5450 which was updated to PPC2003. Using Vista
>>>> Enterprise, when connecting the PPC I get occasions where the Mobile
>>>> device is detected but the device drivers do not load (shown in device
>>>> manager). Other occasions the driver will load successfully (This
>>>> device is working properly status in Dev Mgr), but I get the following
>>>> error message from the WMDC:
>>>> ---------------------------
>>>> Windows Mobile Device Center
>>>> ---------------------------
>>>> Changes to synchronization settings with Server ActiveSync could not be
>>>> made at this time.
>>>> ---------------------------
>>>> OK
>>>> ---------------------------
>>>>
>>>> I do not intend to synchronise with a server only local Outlook items
>>>> (not email). When the drivers load successfully, I can browse the
>>>> contents of the device, but no synchronisation.
>>>>
>>>> I cannot see the partnership in the Sync centre to remove it. I have:
>>>> Uninstalled the WMDC and reinstalled it countless times,
>>>> disabled / reenabled the device as well as uninstalling it,
>>>> Updated Vista using Windows update,
>>>> Checked that I have indeed the latest ROM and drivers from HP's site,
>>>> Goggled for similar issues.
>>>>
>>>> The device synchs quite happily at home using XP+SP2 and ActiveSync
>>>> 4.2.
>>>>
>>>> I thought I had a "supported" combination, but it is not working for me
>>>> :-(
>>>>
>>>> Any suggestions welcome.
>>>>
>>>> Cheers,
>>>>
>>>> PJ
>>>
>>>
>>
>
>

Hi,

Can you follow the instructions here to gather logs from WMDC?
http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm

Click on set up device and send the logs to me.

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights

"Jan, Philippe" <> wrote in message
news:7ECF2AFF-08E1-4714-86BC-...
> Hi Abdulkadar,
>
> When the device is not connected the only link availabe is: Connection
> settings.
>
> When trying to connect (if the device driver loads) then I get the same
> message as below:
>>>>> ---------------------------
>>>>> Windows Mobile Device Center
>>>>> ---------------------------
>>>>> Changes to synchronization settings with Server ActiveSync could not
>>>>> be made at this time.
>>>>> ---------------------------
>>>>> OK
>>>>> ---------------------------
>
> The WMDC interface then shows "error" at the bottom left. When in this
> state I click on Mobile Device Settings > More, I have 3 choices:
> Setup your device,
> Connections Settings,
> Backup and restore.
>
> No link for managing partnerships is there.
>
> If I select Setup your device WMDC crashes with this error:
> ---------------------------
> Windows Mobile Device Center
> ---------------------------
> There is a problem with your connection. Please disconnect and reconnect
> your device and try again.
> ---------------------------
> OK
> ---------------------------
>
> Clicking OK yields:
> Error starting connection settings:
> See the end of this message for details on invoking
> just-in-time (JIT) debugging instead of this dialog box.
>
> ************** Exception Text **************
> System.NullReferenceException: Object reference not set to an instance of
> an object.
> at Microsoft.WindowsMobile.DeviceManager.Partnership. Load()
> at
> Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.<>c__DisplayClass3.<WizardFinished>b__2()
> at
> Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.RunProtected(MethodInvoker
> block)
> at
> Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.WizardFinished(Object
> sender, WizardFinishedEventArgs`1 e)
> at
> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass4.<End>b__3()
> at Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.End(TResult
> result)
> at
> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass7.<Fail>b__6()
> at
> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.Fail(Exception
> error)
> at
> Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.Run(IWin32Window
> parent)
> at
> Microsoft.WindowsMobile.DeviceCenter.SetupPartners hipFolderItem.OnClick(Object
> sender, AnimatedControlEventArgs e)
> at
> Microsoft.WindowsMobile.DeviceCenter.TextFolderIte mWrapper.TextFolderItemWrapper_Click(Object
> sender, AnimatedControlEventArgs e)
> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
> AnimatedControlEventArgs e)
> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
> AnimatedControlEventArgs e)
> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
> AnimatedControlEventArgs e)
> at AnimationLibrary.AnimatedLinkLabel.OnClick(Object sender,
> AnimatedControlEventArgs e)
> at AnimationLibrary.AnimatedControl.BubbleClick(Mouse EventArgs e)
> at AnimationLibrary.AnimationHost.AnimationHost_Mouse Up(Object sender,
> MouseEventArgs e)
> at System.Windows.Forms.Control.OnMouseUp(MouseEventA rgs e)
> at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons
> button, Int32 clicks)
> at System.Windows.Forms.Control.WndProc(Message& m)
> at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
> at System.Windows.Forms.ContainerControl.WndProc(Mess age& m)
> at System.Windows.Forms.UserControl.WndProc(Message& m)
> at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message&
> m)
> at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
> at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
> IntPtr wparam, IntPtr lparam)
>
>
> ************** Loaded Assemblies **************
> mscorlib
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
> ----------------------------------------
> Microsoft.WindowsMobile.DeviceManager
> Assembly Version: 6.0.0.0
> Win32 Version: 6.0.6783.0
> CodeBase:
> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceManager.DLL
> ----------------------------------------
> Microsoft.WindowsMobile.Common
> Assembly Version: 6.0.0.0
> Win32 Version: 6.0.6783.0
> CodeBase:
> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Common.DLL
> ----------------------------------------
> System
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
> ----------------------------------------
> System.Windows.Forms
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
> ----------------------------------------
> System.Drawing
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
> ----------------------------------------
> System.Configuration
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
> ----------------------------------------
> System.Xml
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
> ----------------------------------------
> Microsoft.WindowsMobile.Rapi
> Assembly Version: 6.0.0.0
> Win32 Version: 6.0.6783.0
> CodeBase:
> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Rapi.DLL
> ----------------------------------------
> Microsoft.WindowsMobile.DeviceCenter
> Assembly Version: 6.0.0.0
> Win32 Version: 6.0.6783.0
> CodeBase:
> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceCenter.DLL
> ----------------------------------------
> AnimationLibrary
> Assembly Version: 6.0.0.0
> Win32 Version: 6.0.6783.0
> CodeBase: file:///C:/Windows/WindowsMobile/AnimationLibrary.DLL
> ----------------------------------------
> Accessibility
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
> ----------------------------------------
> System.DirectoryServices
> Assembly Version: 2.0.0.0
> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
> CodeBase:
> file:///C:/Windows/assembly/GAC_MSIL/System.DirectoryServices/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
> ----------------------------------------
>
> ************** JIT Debugging **************
> To enable just-in-time (JIT) debugging, the .config file for this
> application or computer (machine.config) must have the
> jitDebugging value set in the system.windows.forms section.
> The application must also be compiled with debugging
> enabled.
>
> For example:
>
> <configuration>
> <system.windows.forms jitDebugging="true" />
> </configuration>
>
> When JIT debugging is enabled, any unhandled exception
> will be sent to the JIT debugger registered on the computer
> rather than be handled by this dialog box.
>
>
> Uninstallaing WMDC does not remove the partnership, so if I want to start
> from scratch: uninstall WMDC > remove partnership and reinstall: are there
> any other options?
>
> Thanks so much for all your help.
>
> Philippe
>
>
> "Abdulkadar [MSFT]" <> wrote in message
> news:...
>> Hi,
>>
>> You can send me the log file located at
>> \windows\inf\setupapi.dev.log file for us to see what goes wrong during
>> driver installation.You can take a look at it too, if you want.
>>
>> To end a partnership disconnect the device. On the WMDC UI go to Mobile
>> Device Settings. There should be a link called "End a partnership". Click
>> on it and it will take you to the page where you can delete your
>> partnership.
>>
>> Server ActiveSync is the server running that synchronizes data between
>> the device and the server/desktop.
>>
>> Thanks,
>> Abdulkadar
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>> "Jan, Philippe" <> wrote in message
>> news:40E7619B-4390-4A64-AB39-...
>>> Hi Abdulkadar,
>>>
>>> Thanks for your answer.
>>>
>>> I can access the internet when connected to the desktop.
>>>
>>> I have already setup a partnership. I mentioned in my initial post that
>>> I was trying to delete and restablish it. I see the name of the device
>>> in the WMDC UI, but there is no option available to delete it through
>>> the UI.
>>>
>>> I would like to understand how I could:
>>> 1. Gain more information about why the device driver occasionally does
>>> not load on Vista,
>>> 2. Where is partnership information stored, so I can delete and recreate
>>> it. Uninstalling or reinstalling the WMDC does not delete partnership
>>> information. Is this in the registry or in a file somewhere?
>>> 3. What is the "Server ActiveSync" that this is trying to sync with,
>>> from the error message?
>>>
>>> Cheers,
>>>
>>> Philippe
>>>
>>> "Abdulkadar [MSFT]" <> wrote in message
>>> news:%...
>>>> Hi,
>>>>
>>>> Are you able to access internet from the device when it is connected to
>>>> the desktop?
>>>>
>>>> In order to sync data with Outlook you will need to set up a
>>>> partnership with the desktop. To set up a partnership, you will need to
>>>> click on "Set up your device" on the WMDC UI.
>>>>
>>>> Thanks,
>>>> Abdulkadar
>>>>
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>>
>>>> "Jan, Philippe" <> wrote in message
>>>> news:00C77574-503B-495D-80F1-...
>>>>> Hi,
>>>>>
>>>>> I have a IPaq 5450 which was updated to PPC2003. Using Vista
>>>>> Enterprise, when connecting the PPC I get occasions where the Mobile
>>>>> device is detected but the device drivers do not load (shown in device
>>>>> manager). Other occasions the driver will load successfully (This
>>>>> device is working properly status in Dev Mgr), but I get the following
>>>>> error message from the WMDC:
>>>>> ---------------------------
>>>>> Windows Mobile Device Center
>>>>> ---------------------------
>>>>> Changes to synchronization settings with Server ActiveSync could not
>>>>> be made at this time.
>>>>> ---------------------------
>>>>> OK
>>>>> ---------------------------
>>>>>
>>>>> I do not intend to synchronise with a server only local Outlook items
>>>>> (not email). When the drivers load successfully, I can browse the
>>>>> contents of the device, but no synchronisation.
>>>>>
>>>>> I cannot see the partnership in the Sync centre to remove it. I have:
>>>>> Uninstalled the WMDC and reinstalled it countless times,
>>>>> disabled / reenabled the device as well as uninstalling it,
>>>>> Updated Vista using Windows update,
>>>>> Checked that I have indeed the latest ROM and drivers from HP's site,
>>>>> Goggled for similar issues.
>>>>>
>>>>> The device synchs quite happily at home using XP+SP2 and ActiveSync
>>>>> 4.2.
>>>>>
>>>>> I thought I had a "supported" combination, but it is not working for
>>>>> me :-(
>>>>>
>>>>> Any suggestions welcome.
>>>>>
>>>>> Cheers,
>>>>>
>>>>> PJ
>>>>
>>>>
>>>
>>
>>
>

Resolution for the community's benefits:

Hi Adbulkadar,

Before going through with this (as it would have meant more work), I decided
to try to try the repair option from within Outlook 2k7 account setup.

This started replication again fine.

I am certainly having some fun with WMDC �

I thank you for your help, but certainly hope not to take up any more of
your time (and mine! �) with WMDC.

Kind regards,

Philippe

From: Abdulkadar Khambati [private.php?do=newpm&u=]
Sent: 06 March 2007 19:25
To: Jan, Philippe
Subject: RE: WMDC / Vista / WMDC6 / PPC 2003

The errors seem to be related to Outlook. Can you try out the following and
see if that helps?

1) Delete your outlook profile. You will loose your outlook data. If you don’t
want to delete your profile skip step 1 and 3.
2) Repair outlook.
3) Create a new profile
4) Delete the partnership from WMDC.
5) Set up a new partnership.

Thanks,
Abdulkadar

________________________________________
From: Jan, Philippe [mailto.]
Sent: Tuesday, March 06, 2007 1:46 AM
To: Abdulkadar Khambati
Subject: RE: WMDC / Vista / WMDC6 / PPC 2003

Hi Abdulkadar,

I did what you suggested and encountered the same result. I then decided to
hard reset the pocket device. I then had the opportunity to setup a
partnership and it does synchronise only occasionally. After a reboot of
the Vista desktop it will sync, but after a while (e.g. the day after), I
get the following error:

wmdc Error: 6 : Caught exception:
System.Runtime.InteropServices.COMException (0x800706BE): The remote
procedure call failed. (Exception from HRESULT: 0x800706BE)
at Microsoft.WindowsMobile.IOutlookInfo.Initialize(In t64 handle)
at
Microsoft.WindowsMobile.DeviceCenter.ExchangeSourc eSetupFolderItem..ctor(MainHost
mainHost)
at Microsoft.WindowsMobile.DeviceCenter.MobileSetting sPage.Load(Folder
folder)
at Microsoft.WindowsMobile.DeviceCenter.FolderList.Ad dFolder(IFolderPage
page)
at Microsoft.WindowsMobile.DeviceCenter.ConnectedPage ..ctor(MainHost
mainHost)
at Microsoft.WindowsMobile.DeviceCenter.PartneredPage ..ctor(MainHost
mainHost)
at
Microsoft.WindowsMobile.DeviceCenter.MainHost.OnPa rtnershipStateChanged(State
s, String message)
DateTime=2007-03-06T09:38:04.7793828Z
wmdc Information: 0 : SyncQueue.Enqueue ActiveSync
DateTime=2007-03-06T09:38:04.9103959Z
wmdc Information: 5 : Exiting PartnershipCollection::OnDeviceLoaded
(device:Microsoft.WindowsMobile.DeviceManager.Wind owsMobileDevice2003)
DateTime=2007-03-06T09:38:04.9403989Z
wmdc Verbose: 0 : Error loading ActiveSync engine
DateTime=2007-03-06T09:38:04.9463995Z
wmdc Error: 6 : [ind044000003] Caught exception:
System.InvalidCastException: Unable to cast COM object of type
'Microsoft.WindowsMobile.ActiveSyncEngineImplement ation' to interface type
'System.Runtime.InteropServices.ComTypes.IConnecti onPointContainer'. This
operation failed because the QueryInterface call on the COM component for
the interface with IID '{B196B284-BAB4-101A-B69C-00AA00341D07}' failed due
to the following error: The RPC server is unavailable. (Exception from
HRESULT: 0x800706BA).
at
System.Runtime.InteropServices.ComTypes.IConnectio nPointContainer.EnumConnectionPoints(IEnumConnecti onPoints&
ppEnum)
at
Microsoft.WindowsMobile.DeviceManager.ConnectionPo intContainer.Advise(IConnectionPointContainer
container, Guid sinkInterface, Object sink)
at
Microsoft.WindowsMobile.DeviceManager.ActiveSyncEn gine.<LoadSyncEngine>b__2()
DateTime=2007-03-06T09:38:04.9503999Z
wmdc Information: 5 : Exiting Queued Thread in
PartnershipCollection::OnDeviceConnect
(device:Microsoft.WindowsMobile.DeviceManager.Wind owsMobileDevice2003)
DateTime=2007-03-06T09:38:04.9514000Z
wmdc Information: 0 : SyncQueue.Enqueue - Item ActiveSync already in queue
not enqueing
DateTime=2007-03-06T09:38:51.3520396Z
wmdc Information: 0 : SyncQueue.Enqueue - Item ActiveSync already in queue
not enqueing
DateTime=2007-03-06T09:38:56.7335777Z

Only a reboot will cure this, which is an issue.

Other random errors are attached. It is proving difficult to get wmdc to
work reliably and consistently.

Active Sync 4.5 on windows xp works ok.

Thanks for your help.

Philippe

From: Abdulkadar Khambati [private.php?do=newpm&u=]
Sent: 27 February 2007 19:20
To: Jan, Philippe
Subject: RE: WMDC / Vista / WMDC6 / PPC 2003

Hi Jan,

Try this out and see if it works:

In Add remove/programs you will see two entries
1) Windows Mobile Device Center and 2) Windows Mobile Device Center upgrade.
Try to un-install both of them and then install the RTM bits from
http://www.microsoft.com/windowsmobi...icecenter.mspx.

Let me know.

Thanks,
Abdulkadar

________________________________________
From: Jan, Philippe [mailto.]
Sent: Tuesday, February 27, 2007 5:02 AM
To: Abdulkadar Khambati
Subject: RE: WMDC / Vista / WMDC6 / PPC 2003

Hi Abdulkadar,

I do not have One Care installed.

I have entered the exceptions inbound and outbound as specified below.

I have rebooted the computer and performed a soft reset on the PPC.

When I connect the device, it prompts me for the pin and then errors again
with the usual message:
>>>> ---------------------------
>>>> Windows Mobile Device Center
>>>> ---------------------------
>>>> Changes to synchronization settings with Server ActiveSync could not be
>>>> made at this time.
>>>> ---------------------------

If I click on >> more to try to setup the device again, I get the same error
again:

---------------------------
Windows Mobile Device Center
---------------------------
There is a problem with your connection. Please disconnect and reconnect
your device and try again.
---------------------------
OK
---------------------------

Here are the new logs if they help at all.

Kind regards,


Philippe


"Abdulkadar [MSFT]" <> wrote in message
news:...
> Hi,
>
> Can you follow the instructions here to gather logs from WMDC?
> http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm
>
> Click on set up device and send the logs to me.
>
> Thanks,
> Abdulkadar
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "Jan, Philippe" <> wrote in message
> news:7ECF2AFF-08E1-4714-86BC-...
>> Hi Abdulkadar,
>>
>> When the device is not connected the only link availabe is: Connection
>> settings.
>>
>> When trying to connect (if the device driver loads) then I get the same
>> message as below:
>>>>>> ---------------------------
>>>>>> Windows Mobile Device Center
>>>>>> ---------------------------
>>>>>> Changes to synchronization settings with Server ActiveSync could not
>>>>>> be made at this time.
>>>>>> ---------------------------
>>>>>> OK
>>>>>> ---------------------------
>>
>> The WMDC interface then shows "error" at the bottom left. When in this
>> state I click on Mobile Device Settings > More, I have 3 choices:
>> Setup your device,
>> Connections Settings,
>> Backup and restore.
>>
>> No link for managing partnerships is there.
>>
>> If I select Setup your device WMDC crashes with this error:
>> ---------------------------
>> Windows Mobile Device Center
>> ---------------------------
>> There is a problem with your connection. Please disconnect and reconnect
>> your device and try again.
>> ---------------------------
>> OK
>> ---------------------------
>>
>> Clicking OK yields:
>> Error starting connection settings:
>> See the end of this message for details on invoking
>> just-in-time (JIT) debugging instead of this dialog box.
>>
>> ************** Exception Text **************
>> System.NullReferenceException: Object reference not set to an instance of
>> an object.
>> at Microsoft.WindowsMobile.DeviceManager.Partnership. Load()
>> at
>> Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.<>c__DisplayClass3.<WizardFinished>b__2()
>> at
>> Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.RunProtected(MethodInvoker
>> block)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.NewPartnershi pWizard.WizardFinished(Object
>> sender, WizardFinishedEventArgs`1 e)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass4.<End>b__3()
>> at Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.End(TResult
>> result)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.<>c__DisplayClass7.<Fail>b__6()
>> at
>> Microsoft.WindowsMobile.DeviceCenter.WizardControl ler`1.Fail(Exception
>> error)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.SyncSetupWiza rd`1.Run(IWin32Window
>> parent)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.SetupPartners hipFolderItem.OnClick(Object
>> sender, AnimatedControlEventArgs e)
>> at
>> Microsoft.WindowsMobile.DeviceCenter.TextFolderIte mWrapper.TextFolderItemWrapper_Click(Object
>> sender, AnimatedControlEventArgs e)
>> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
>> AnimatedControlEventArgs e)
>> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
>> AnimatedControlEventArgs e)
>> at AnimationLibrary.AnimatedControl.OnClick(Object sender,
>> AnimatedControlEventArgs e)
>> at AnimationLibrary.AnimatedLinkLabel.OnClick(Object sender,
>> AnimatedControlEventArgs e)
>> at AnimationLibrary.AnimatedControl.BubbleClick(Mouse EventArgs e)
>> at AnimationLibrary.AnimationHost.AnimationHost_Mouse Up(Object sender,
>> MouseEventArgs e)
>> at System.Windows.Forms.Control.OnMouseUp(MouseEventA rgs e)
>> at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons
>> button, Int32 clicks)
>> at System.Windows.Forms.Control.WndProc(Message& m)
>> at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
>> at System.Windows.Forms.ContainerControl.WndProc(Mess age& m)
>> at System.Windows.Forms.UserControl.WndProc(Message& m)
>> at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message&
>> m)
>> at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
>> at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
>> IntPtr wparam, IntPtr lparam)
>>
>>
>> ************** Loaded Assemblies **************
>> mscorlib
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
>> ----------------------------------------
>> Microsoft.WindowsMobile.DeviceManager
>> Assembly Version: 6.0.0.0
>> Win32 Version: 6.0.6783.0
>> CodeBase:
>> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceManager.DLL
>> ----------------------------------------
>> Microsoft.WindowsMobile.Common
>> Assembly Version: 6.0.0.0
>> Win32 Version: 6.0.6783.0
>> CodeBase:
>> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Common.DLL
>> ----------------------------------------
>> System
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
>> ----------------------------------------
>> System.Windows.Forms
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
>> ----------------------------------------
>> System.Drawing
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
>> ----------------------------------------
>> System.Configuration
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
>> ----------------------------------------
>> System.Xml
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
>> ----------------------------------------
>> Microsoft.WindowsMobile.Rapi
>> Assembly Version: 6.0.0.0
>> Win32 Version: 6.0.6783.0
>> CodeBase:
>> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Rapi.DLL
>> ----------------------------------------
>> Microsoft.WindowsMobile.DeviceCenter
>> Assembly Version: 6.0.0.0
>> Win32 Version: 6.0.6783.0
>> CodeBase:
>> file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceCenter.DLL
>> ----------------------------------------
>> AnimationLibrary
>> Assembly Version: 6.0.0.0
>> Win32 Version: 6.0.6783.0
>> CodeBase: file:///C:/Windows/WindowsMobile/AnimationLibrary.DLL
>> ----------------------------------------
>> Accessibility
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
>> ----------------------------------------
>> System.DirectoryServices
>> Assembly Version: 2.0.0.0
>> Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
>> CodeBase:
>> file:///C:/Windows/assembly/GAC_MSIL/System.DirectoryServices/2.0.0.0__b03f5f7f11d50a3a/System.DirectoryServices.dll
>> ----------------------------------------
>>
>> ************** JIT Debugging **************
>> To enable just-in-time (JIT) debugging, the .config file for this
>> application or computer (machine.config) must have the
>> jitDebugging value set in the system.windows.forms section.
>> The application must also be compiled with debugging
>> enabled.
>>
>> For example:
>>
>> <configuration>
>> <system.windows.forms jitDebugging="true" />
>> </configuration>
>>
>> When JIT debugging is enabled, any unhandled exception
>> will be sent to the JIT debugger registered on the computer
>> rather than be handled by this dialog box.
>>
>>
>> Uninstallaing WMDC does not remove the partnership, so if I want to start
>> from scratch: uninstall WMDC > remove partnership and reinstall: are
>> there any other options?
>>
>> Thanks so much for all your help.
>>
>> Philippe
>>
>>
>> "Abdulkadar [MSFT]" <> wrote in message
>> news:...
>>> Hi,
>>>
>>> You can send me the log file located at
>>> \windows\inf\setupapi.dev.log file for us to see what goes wrong during
>>> driver installation.You can take a look at it too, if you want.
>>>
>>> To end a partnership disconnect the device. On the WMDC UI go to Mobile
>>> Device Settings. There should be a link called "End a partnership".
>>> Click on it and it will take you to the page where you can delete your
>>> partnership.
>>>
>>> Server ActiveSync is the server running that synchronizes data between
>>> the device and the server/desktop.
>>>
>>> Thanks,
>>> Abdulkadar
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>> "Jan, Philippe" <> wrote in message
>>> news:40E7619B-4390-4A64-AB39-...
>>>> Hi Abdulkadar,
>>>>
>>>> Thanks for your answer.
>>>>
>>>> I can access the internet when connected to the desktop.
>>>>
>>>> I have already setup a partnership. I mentioned in my initial post
>>>> that I was trying to delete and restablish it. I see the name of the
>>>> device in the WMDC UI, but there is no option available to delete it
>>>> through the UI.
>>>>
>>>> I would like to understand how I could:
>>>> 1. Gain more information about why the device driver occasionally does
>>>> not load on Vista,
>>>> 2. Where is partnership information stored, so I can delete and
>>>> recreate it. Uninstalling or reinstalling the WMDC does not delete
>>>> partnership information. Is this in the registry or in a file
>>>> somewhere?
>>>> 3. What is the "Server ActiveSync" that this is trying to sync with,
>>>> from the error message?
>>>>
>>>> Cheers,
>>>>
>>>> Philippe
>>>>
>>>> "Abdulkadar [MSFT]" <> wrote in message
>>>> news:%...
>>>>> Hi,
>>>>>
>>>>> Are you able to access internet from the device when it is connected
>>>>> to the desktop?
>>>>>
>>>>> In order to sync data with Outlook you will need to set up a
>>>>> partnership with the desktop. To set up a partnership, you will need
>>>>> to click on "Set up your device" on the WMDC UI.
>>>>>
>>>>> Thanks,
>>>>> Abdulkadar
>>>>>
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>>
>>>>> "Jan, Philippe" <> wrote in message
>>>>> news:00C77574-503B-495D-80F1-...
>>>>>> Hi,
>>>>>>
>>>>>> I have a IPaq 5450 which was updated to PPC2003. Using Vista
>>>>>> Enterprise, when connecting the PPC I get occasions where the Mobile
>>>>>> device is detected but the device drivers do not load (shown in
>>>>>> device manager). Other occasions the driver will load successfully
>>>>>> (This device is working properly status in Dev Mgr), but I get the
>>>>>> following error message from the WMDC:
>>>>>> ---------------------------
>>>>>> Windows Mobile Device Center
>>>>>> ---------------------------
>>>>>> Changes to synchronization settings with Server ActiveSync could not
>>>>>> be made at this time.
>>>>>> ---------------------------
>>>>>> OK
>>>>>> ---------------------------
>>>>>>
>>>>>> I do not intend to synchronise with a server only local Outlook items
>>>>>> (not email). When the drivers load successfully, I can browse the
>>>>>> contents of the device, but no synchronisation.
>>>>>>
>>>>>> I cannot see the partnership in the Sync centre to remove it. I
>>>>>> have:
>>>>>> Uninstalled the WMDC and reinstalled it countless times,
>>>>>> disabled / reenabled the device as well as uninstalling it,
>>>>>> Updated Vista using Windows update,
>>>>>> Checked that I have indeed the latest ROM and drivers from HP's site,
>>>>>> Goggled for similar issues.
>>>>>>
>>>>>> The device synchs quite happily at home using XP+SP2 and ActiveSync
>>>>>> 4.2.
>>>>>>
>>>>>> I thought I had a "supported" combination, but it is not working for
>>>>>> me :-(
>>>>>>
>>>>>> Any suggestions welcome.
>>>>>>
>>>>>> Cheers,
>>>>>>
>>>>>> PJ
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>

Hello,

Please use the following information to generate debug logs from WMDC and
post them

http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm

--
Thanks,

Steve Spiller
Development Lead
Windows Mobile Device Center

This posting is provided "AS IS" with no warranties, and confers no rights.

"halket_g" <> wrote in message
news:...
>
> I have the same problem as originally stated in WMDC, Ipaq PPC2K3, Vista
> .
>
> I am using Windows Vista Home Premium, have an Ipaq 5455 with Windows
> 2003 on it, and have used Windows Mobile Device Center version 6 and
> also version 6.1.
>
> At first loading of WMDC I was able to set up a partnership and
> synchronize fine. At some point later that broke, I could press
> synchronize and it would say that it was doing it and complete the
> process, but didn't actually do the synchronization.
>
> I have followed all the listed responses above (at least those that I
> could understand) and they haven't helped. In fact, since deleting the
> original partnership, I have been unable to create a new one. The
> device is no longer seen in WMDC or in Synch Manager.
>
> But, Windows Vista sees the pocket PC, since when I plug it in it asks
> for the password and then I can see my device and its files from
> Windows Explorer.
>
> Its listed in the device manager, etc. Just no luck with WMDC and keep
> getting that stupid message "Changes to synchronization settings with
> Server ACtiveSync could not be made at this time". Once you get that
> all you can do is press OK, and you immediately get a big red X in WMDC
> and you are done.
>
>
> --
> halket_g
> ------------------------------------------------------------------------
> halket_g's Profile: http://www.futurehardware.in/members/3898.htm
> View this thread: http://www.futurehardware.in/573386.htm
>
> http://www.futurehardware.in
>

What I usally do is open the Run window (Window Key + R) and type %TEMP%.
The files should be in there.

--
Thanks,

Steve Spiller
Development Lead
Windows Mobile Device Center

This posting is provided "AS IS" with no warranties, and confers no rights.

"halket_g" <> wrote in message
news:...
>
> Hello, Steve, and thanks in advance for your help with this issue.
>
> Well, I've been working with computers and many versions of Windows for
> years and years, and this is embarrasing.
>
> I followed your link and did what I thought the link page said to do.
>
> I right clicked on the underlined wmdc.exe.conf and said save target as
> and saved in C:/Windows/WindowsMobile. I also did this on the
> wmdhost.exe.config.
>
> Then as it said I rebooted my computer.
>
> Then I started the WMDC and tried to do a sync or partnership or
> anything other than just error message and nothing.
>
> The usual happened and I looked for the log files in temp. The only
> temp directory that I can find is in C:/Windows/temp and no such files
> were created. Any Idea what I'm doing wrong now?
>
>
> --
> halket_g
> ------------------------------------------------------------------------
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