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WMDC WILL NOT CONNECT AFTER TYTN UPGRADE TO WM6

 
 
beegeebopper
Guest
Posts: n/a

 
      08-01-2008
I updated my TyTN phone to WM6 after months of trying only to find WMDC will
not connect. When I plug in the USB all that happens is the amber light comes
on & it starts charging up. Nothing else, though I can connect to the
internet on my phone by either WiFi and GPRS. (Orange network).

I have tried all the usual tasks you can do in order to sync but no joy.

I have un-installed WMDC & re-installed; cleared the "enable network
function"box;cleared partnerships (then when I do that,WMDC does not even
open up at the next attempt to open it);; tried updating drivers; in fact
everything.

The main thing what happens is that Windows tells me to upgrade my TyTN USB
which they have on Windows Updates, when I try that it comes up: "the best
driver is already on your pc".

Windows Solutions tells me to download the KB940199 file but when I do that
it comes up: "does not apply to your system".

Can anyone advise me please of what I am doing wrong in order to get WMDC to
connect to my phone? I use Vista.

I hope someone can help, & many thanks in advance.
 
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Chris De Herrera
Guest
Posts: n/a

 
      08-02-2008
Hi,
Take a look at Windows Mobile Device Center - Connection Overview -
http://www.pocketpcfaq.com/faqs/wmdc...ctoverview.htm It covers step by
step the connection process and items for you to check.

Sincerely,

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"beegeebopper" <> wrote in message
news:83C1E770-3400-4024-9C02-...
>I updated my TyTN phone to WM6 after months of trying only to find WMDC
>will
> not connect. When I plug in the USB all that happens is the amber light
> comes
> on & it starts charging up. Nothing else, though I can connect to the
> internet on my phone by either WiFi and GPRS. (Orange network).
>
> I have tried all the usual tasks you can do in order to sync but no joy.
>
> I have un-installed WMDC & re-installed; cleared the "enable network
> function"box;cleared partnerships (then when I do that,WMDC does not even
> open up at the next attempt to open it);; tried updating drivers; in fact
> everything.
>
> The main thing what happens is that Windows tells me to upgrade my TyTN
> USB
> which they have on Windows Updates, when I try that it comes up: "the best
> driver is already on your pc".
>
> Windows Solutions tells me to download the KB940199 file but when I do
> that
> it comes up: "does not apply to your system".
>
> Can anyone advise me please of what I am doing wrong in order to get WMDC
> to
> connect to my phone? I use Vista.
>
> I hope someone can help, & many thanks in advance.


 
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beegeebopper
Guest
Posts: n/a

 
      08-03-2008
Hi Chris De Herrera,

Many thanks for your reply and I indeed tried the article you suggested.
Unfortunately it did not work.

Having said that, at 2pm yesterday, I decided to un-install everything I
could about WMDC and start again.

Some files I could not delete even though "I was in administrator" of all
files. I found out from Windows that some files can never be deleted unless
you install Vista again.

I installed WMDC and it did not open on clicking. I attached my USB from the
phone & immediately "new hardware" came up.

Windows Update also immediately told me there was a driver for my pocket pc.
This driver I had been trying to download for days with no joy. At 9.30pm,
the driver downloaded! (I don't know what I did to get it to download, but
I'm learning!)

On completion of the download I was shocked! WMDC OPENED!

However, it still will not sync & looking at the info on the WMDC, it does
not show the section: "start a new partnership".

It just shows "end a partnership".

This has happened before & I when I deleted the last partnership, WMDC just
shut down & did not open again until I un-installed everything.

The only difference this time is that the HTC driver downloaded.

Where can I find the files to "start a new partnership", or should I go
through the whole lot again & un-install WMDC?

My only concern is that the HTC driver will not install again!

Any advice please?



"Chris De Herrera" wrote:

> Hi,
> Take a look at Windows Mobile Device Center - Connection Overview -
> http://www.pocketpcfaq.com/faqs/wmdc...ctoverview.htm It covers step by
> step the connection process and items for you to check.
>
> Sincerely,
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
> "beegeebopper" <> wrote in message
> news:83C1E770-3400-4024-9C02-...
> >I updated my TyTN phone to WM6 after months of trying only to find WMDC
> >will
> > not connect. When I plug in the USB all that happens is the amber light
> > comes
> > on & it starts charging up. Nothing else, though I can connect to the
> > internet on my phone by either WiFi and GPRS. (Orange network).
> >
> > I have tried all the usual tasks you can do in order to sync but no joy.
> >
> > I have un-installed WMDC & re-installed; cleared the "enable network
> > function"box;cleared partnerships (then when I do that,WMDC does not even
> > open up at the next attempt to open it);; tried updating drivers; in fact
> > everything.
> >
> > The main thing what happens is that Windows tells me to upgrade my TyTN
> > USB
> > which they have on Windows Updates, when I try that it comes up: "the best
> > driver is already on your pc".
> >
> > Windows Solutions tells me to download the KB940199 file but when I do
> > that
> > it comes up: "does not apply to your system".
> >
> > Can anyone advise me please of what I am doing wrong in order to get WMDC
> > to
> > connect to my phone? I use Vista.
> >
> > I hope someone can help, & many thanks in advance.

>
>

 
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Chris De Herrera
Guest
Posts: n/a

 
      08-03-2008
Hi,
I would contact HTC and ask them about the issue. They are responsbile for
assisting you with installing and removing their driver.

Keep in mind that Windows Vista has made device drivers a stickier issue by
not allowing users to manually install or uninstall them. For example, you
cannot easily delete the drivers even if you are logged in as the
Administrator.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"beegeebopper" <> wrote in message
news:3A94108D-E695-4D2F-BE47-...
> Hi Chris De Herrera,
>
> Many thanks for your reply and I indeed tried the article you suggested.
> Unfortunately it did not work.
>
> Having said that, at 2pm yesterday, I decided to un-install everything I
> could about WMDC and start again.
>
> Some files I could not delete even though "I was in administrator" of all
> files. I found out from Windows that some files can never be deleted
> unless
> you install Vista again.
>
> I installed WMDC and it did not open on clicking. I attached my USB from
> the
> phone & immediately "new hardware" came up.
>
> Windows Update also immediately told me there was a driver for my pocket
> pc.
> This driver I had been trying to download for days with no joy. At 9.30pm,
> the driver downloaded! (I don't know what I did to get it to download, but
> I'm learning!)
>
> On completion of the download I was shocked! WMDC OPENED!
>
> However, it still will not sync & looking at the info on the WMDC, it does
> not show the section: "start a new partnership".
>
> It just shows "end a partnership".
>
> This has happened before & I when I deleted the last partnership, WMDC
> just
> shut down & did not open again until I un-installed everything.
>
> The only difference this time is that the HTC driver downloaded.
>
> Where can I find the files to "start a new partnership", or should I go
> through the whole lot again & un-install WMDC?
>
> My only concern is that the HTC driver will not install again!
>
> Any advice please?
>
>
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Take a look at Windows Mobile Device Center - Connection Overview -
>> http://www.pocketpcfaq.com/faqs/wmdc...ctoverview.htm It covers step
>> by
>> step the connection process and items for you to check.
>>
>> Sincerely,
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.pocketpctalk.com
>> http://www.tabletpctalk.com
>> http://www.mobilitytalk.com
>>
>> "beegeebopper" <> wrote in message
>> news:83C1E770-3400-4024-9C02-...
>> >I updated my TyTN phone to WM6 after months of trying only to find WMDC
>> >will
>> > not connect. When I plug in the USB all that happens is the amber light
>> > comes
>> > on & it starts charging up. Nothing else, though I can connect to the
>> > internet on my phone by either WiFi and GPRS. (Orange network).
>> >
>> > I have tried all the usual tasks you can do in order to sync but no
>> > joy.
>> >
>> > I have un-installed WMDC & re-installed; cleared the "enable network
>> > function"box;cleared partnerships (then when I do that,WMDC does not
>> > even
>> > open up at the next attempt to open it);; tried updating drivers; in
>> > fact
>> > everything.
>> >
>> > The main thing what happens is that Windows tells me to upgrade my TyTN
>> > USB
>> > which they have on Windows Updates, when I try that it comes up: "the
>> > best
>> > driver is already on your pc".
>> >
>> > Windows Solutions tells me to download the KB940199 file but when I do
>> > that
>> > it comes up: "does not apply to your system".
>> >
>> > Can anyone advise me please of what I am doing wrong in order to get
>> > WMDC
>> > to
>> > connect to my phone? I use Vista.
>> >
>> > I hope someone can help, & many thanks in advance.

>>
>>


 
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