WMDC not starting

Hi!

I’m having a problem starting WMDC. The process is located in the task
manager but there is no GUI available. I have uninstalled/reinstalled several
times without getting any closer and there are no log files created for the
WMDC and WmdHost applications. All inbound/outbound WMDC ports on the
firewall are opened. When I attach my HTC TyTN running WM5 with the USB cable
an event warning with ID #4 from WcesComm is generated telling: “More than
one Windows Mobile-based device cannot be connected at the same time.�

Software:
Vista Ultimate latest version
Live OneCare version 1.5.1890.18
WMDC version 6.0.6783.0

Regards

Hi Christian!

Thanks for your answer! Yes I have rebooted and reconnected my device
several times without solving the problem. I’m enable to synchronize with
Media Player, but that is not desirable. I have all my contacts and calendar
info in Outlook 2007 and have a wish to synchronize that some time. My PC as
been through an upgrade from XP SP2 with ActiveSync 4.2 and yes that worked
excellent. In July 2006 I joined the Beta program of Vista and had to
uninstalled ActiveSync before the upgrade of Beta 2. The WMDC UI was
available, but I couldn’t sync with my device at all. When I so upgraded to
RC1 the WMDC UI disappeared and I haven’t seen it since. The WMDC process is
located in the task manager after I’m launching it manually and there is no
UI available.

--
Nick72d


"Nick72d" wrote:

> Hi!
>
> I’m having a problem starting WMDC. The process is located in the task
> manager but there is no GUI available. I have uninstalled/reinstalled several
> times without getting any closer and there are no log files created for the
> WMDC and WmdHost applications. All inbound/outbound WMDC ports on the
> firewall are opened. When I attach my HTC TyTN running WM5 with the USB cable
> an event warning with ID #4 from WcesComm is generated telling: “More than
> one Windows Mobile-based device cannot be connected at the same time.�
>
> Software:
> Vista Ultimate latest version
> Live OneCare version 1.5.1890.18
> WMDC version 6.0.6783.0
>
> Regards
>

Hi Christian!

I upgraded from RC1 to RTM (build 6783) using the 32-bit version. The WMDC
UI is not visible, but the process is available in the Windows Task Manager
after I manually is clicking on the shortcut from the desktop or from the
Control Panel\Network and Internet\Windows Mobile Device Center. The ceappmgr
application is working fine, so there is no connectivity issue with the
device. Before I upgraded to Beta 2 I deleted the partnership with Outlook
and uninstalled the Active Sync. No partnership has been created with WMDC.

I have completely uninstalled WMDC and reinstalling it several times using
the
- setup file in %windir%\WindowsMobile
- Windows Update
- https://www.microsoft.com/windowsmob...icecenter.mspx,
but there are no changes in the behavior of WMDC.

In the %windir%\WindowsMobile folder I have created two config files as
described in the following link:
http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm, but no log files are
created in the TEMP folder, even if the WMDC process is running. Why is
there no log file created?

--
Nick72d


"Christian Carroll [MSFT]" wrote:

> Nick,
>
> It sounds like your device is successfully connecting with the sync
> services. You can browse the device from 'Computer', it's visible in WMP,
> etc. So that rules out a connectivity issue.
>
> Out of curiosity, are you running Vista 64-bit or 32-bit version? Also, did
> you ever set up a "Partnership" between your device and desktop in which you
> elected to sync Outlook or Exchange items?
>
> Just so that I understand; you're saying that once you upgraded to RC1, you
> never saw a WMDC UI again? And you have upgraded RC1 to RTM (6783) and
> still see no UI when you attach a device and manually launch WMDC using the
> shortcut or control panel applet?
>
> Have you tried going to the 'Programs' control panel applet, completely
> uninstalling WMDC and then reinstalling using
> %windir%\WindowsMobile\setup.exe? If not, give that a try, reconnect your
> device and let me know how things go.
>
> --
> Christian Carroll [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Nick72d" <> wrote in message
> news:CEF6EAF7-9770-4A91-92A2-...
> > Hi Christian!
> >
> > Thanks for your answer! Yes I have rebooted and reconnected my device
> > several times without solving the problem. I’m enable to synchronize with
> > Media Player, but that is not desirable. I have all my contacts and
> > calendar
> > info in Outlook 2007 and have a wish to synchronize that some time. My PC
> > as
> > been through an upgrade from XP SP2 with ActiveSync 4.2 and yes that
> > worked
> > excellent. In July 2006 I joined the Beta program of Vista and had to
> > uninstalled ActiveSync before the upgrade of Beta 2. The WMDC UI was
> > available, but I couldn’t sync with my device at all. When I so upgraded
> > to
> > RC1 the WMDC UI disappeared and I haven’t seen it since. The WMDC process
> > is
> > located in the task manager after I’m launching it manually and there is
> > no
> > UI available.
> >
> > --
> > Nick72d
> >
> >
> > "Nick72d" wrote:
> >
> >> Hi!
> >>
> >> I’m having a problem starting WMDC. The process is located in the task
> >> manager but there is no GUI available. I have uninstalled/reinstalled
> >> several
> >> times without getting any closer and there are no log files created for
> >> the
> >> WMDC and WmdHost applications. All inbound/outbound WMDC ports on the
> >> firewall are opened. When I attach my HTC TyTN running WM5 with the USB
> >> cable
> >> an event warning with ID #4 from WcesComm is generated telling: “More
> >> than
> >> one Windows Mobile-based device cannot be connected at the same time.�
> >>
> >> Software:
> >> Vista Ultimate latest version
> >> Live OneCare version 1.5.1890.18
> >> WMDC version 6.0.6783.0
> >>
> >> Regards
> >>
>

Finally the problem is solved! The WMDC process was using under 2MB, so I
followed your workaround and deleted the CLSID key
{3B5AA27A-CBF9-48C9-96F8-4ACE84FB8512} and started repair on WMDC, restarted
the PC and now I’m finally synchronizing with my device with Outlook. So a
great thanks for your support and expertise…

Best regards,
Nick72d
:-)


"Christian Carroll [MSFT]" wrote:

> It sounds like your problem is a result of some of the older Beta versions
> of WMDC interfering with the operation of the released version.
>
> Can you look in Task Manager and tell me how much memory the wmdc.exe
> process is taking up? If it's something small like 2 - 3MB, then the
> "managed" portion of the process is failing to load. If everything is
> working properly, the wmdc.exe process should have a memory footprint of
> around 20 - 30MB (or larger). If your wmdc.exe process is only around 2 -
> 3MB in memory, please try the following workaround and see if it solves your
> problem.
>
> 1. Open the registry editor (Run->Regedit)
> 2. Navigate to HKEY_CLASSES_ROOT\CLSID.
> 3. Completely delete the key titled,
> "{3B5AA27A-CBF9-48C9-96F8-4ACE84FB8512}"
> 4. Open the Vista Control Panel and launch the 'Programs' applet.
> 5. Click the 'Uninstall a Program' link.
> 6. Find 'Windows Mobile Device Center' in the list of installed programs and
> rigth-click it.
> 7. Select the 'Repair' option.
> 8. Reboot the PC just to be safe.
> 9. Connect your device and attempt to launch WMDC.
>
> Let me know how this goes for you.
>
> --
> Christian Carroll [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Nick72d" <> wrote in message
> news:6E9BC16B-B8AF-40D8-9AA9-...
> > Hi Christian!
> >
> > I upgraded from RC1 to RTM (build 6783) using the 32-bit version. The WMDC
> > UI is not visible, but the process is available in the Windows Task
> > Manager
> > after I manually is clicking on the shortcut from the desktop or from the
> > Control Panel\Network and Internet\Windows Mobile Device Center. The
> > ceappmgr
> > application is working fine, so there is no connectivity issue with the
> > device. Before I upgraded to Beta 2 I deleted the partnership with Outlook
> > and uninstalled the Active Sync. No partnership has been created with
> > WMDC.
> >
> > I have completely uninstalled WMDC and reinstalling it several times using
> > the
> > - setup file in %windir%\WindowsMobile
> > - Windows Update
> > - https://www.microsoft.com/windowsmob...icecenter.mspx,
> > but there are no changes in the behavior of WMDC.
> >
> > In the %windir%\WindowsMobile folder I have created two config files as
> > described in the following link:
> > http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm, but no log files are
> > created in the TEMP folder, even if the WMDC process is running. Why is
> > there no log file created?
> >
> > --
> > Nick72d
> >
> >
> > "Christian Carroll [MSFT]" wrote:
> >
> >> Nick,
> >>
> >> It sounds like your device is successfully connecting with the sync
> >> services. You can browse the device from 'Computer', it's visible in
> >> WMP,
> >> etc. So that rules out a connectivity issue.
> >>
> >> Out of curiosity, are you running Vista 64-bit or 32-bit version? Also,
> >> did
> >> you ever set up a "Partnership" between your device and desktop in which
> >> you
> >> elected to sync Outlook or Exchange items?
> >>
> >> Just so that I understand; you're saying that once you upgraded to RC1,
> >> you
> >> never saw a WMDC UI again? And you have upgraded RC1 to RTM (6783) and
> >> still see no UI when you attach a device and manually launch WMDC using
> >> the
> >> shortcut or control panel applet?
> >>
> >> Have you tried going to the 'Programs' control panel applet, completely
> >> uninstalling WMDC and then reinstalling using
> >> %windir%\WindowsMobile\setup.exe? If not, give that a try, reconnect
> >> your
> >> device and let me know how things go.
> >>
> >> --
> >> Christian Carroll [MSFT]
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Nick72d" <> wrote in message
> >> news:CEF6EAF7-9770-4A91-92A2-...
> >> > Hi Christian!
> >> >
> >> > Thanks for your answer! Yes I have rebooted and reconnected my device
> >> > several times without solving the problem. I’m enable to synchronize
> >> > with
> >> > Media Player, but that is not desirable. I have all my contacts and
> >> > calendar
> >> > info in Outlook 2007 and have a wish to synchronize that some time. My
> >> > PC
> >> > as
> >> > been through an upgrade from XP SP2 with ActiveSync 4.2 and yes that
> >> > worked
> >> > excellent. In July 2006 I joined the Beta program of Vista and had to
> >> > uninstalled ActiveSync before the upgrade of Beta 2. The WMDC UI was
> >> > available, but I couldn’t sync with my device at all. When I so
> >> > upgraded
> >> > to
> >> > RC1 the WMDC UI disappeared and I haven’t seen it since. The WMDC
> >> > process
> >> > is
> >> > located in the task manager after I’m launching it manually and there
> >> > is
> >> > no
> >> > UI available.
> >> >
> >> > --
> >> > Nick72d
> >> >
> >> >
> >> > "Nick72d" wrote:
> >> >
> >> >> Hi!
> >> >>
> >> >> I’m having a problem starting WMDC. The process is located in the task
> >> >> manager but there is no GUI available. I have uninstalled/reinstalled
> >> >> several
> >> >> times without getting any closer and there are no log files created
> >> >> for
> >> >> the
> >> >> WMDC and WmdHost applications. All inbound/outbound WMDC ports on the
> >> >> firewall are opened. When I attach my HTC TyTN running WM5 with the
> >> >> USB
> >> >> cable
> >> >> an event warning with ID #4 from WcesComm is generated telling: “More
> >> >> than
> >> >> one Windows Mobile-based device cannot be connected at the same time.�
> >> >>
> >> >> Software:
> >> >> Vista Ultimate latest version
> >> >> Live OneCare version 1.5.1890.18
> >> >> WMDC version 6.0.6783.0
> >> >>
> >> >> Regards
> >> >>
> >>
>

DO NOT RUN Windows Live One Care. There is a conflict with that and Windows
Mobile Device Center. There was also a new version of Mobile Device Center
posted around 2/23/07 and is dated 1/31/07 (920701). De-install your old
version and re-install. You will have to re-boot your machine and de-install
the old device driver for the Pocket PC. I use Vista 32-bit Business and
don't have Outlook 2007 running to synch.
--
Dan Ruggles


"Nick72d" wrote:

> Hi!
>
> I’m having a problem starting WMDC. The process is located in the task
> manager but there is no GUI available. I have uninstalled/reinstalled several
> times without getting any closer and there are no log files created for the
> WMDC and WmdHost applications. All inbound/outbound WMDC ports on the
> firewall are opened. When I attach my HTC TyTN running WM5 with the USB cable
> an event warning with ID #4 from WcesComm is generated telling: “More than
> one Windows Mobile-based device cannot be connected at the same time.�
>
> Software:
> Vista Ultimate latest version
> Live OneCare version 1.5.1890.18
> WMDC version 6.0.6783.0
>
> Regards
>

I for one have posted over and over in this newsgroup that I never ran a
beta of WMDC or of Vista and yet I cannot even open the WMDC program.

I'm not alone based on some other people's posts.


"Christian Carroll [MSFT]" <> wrote in message
news:56282EEF-FF99-45DD-89D5-...
> Note that Nick's problem was directly related to the fact that he had
> several older Beta versions of WMDC on his machine. This problem would
> not be encountered by someone who only installs the released version.
>
> Nick, I'm glad I could help. And thanks for helping us out with all the
> Beta testing!
>
> --
> Christian Carroll [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Todd Allcock" <> wrote in message
> news:es36hl$253$...
>> At 27 Feb 2007 17:01:16 -0800 Nick72d wrote:
>>> Finally the problem is solved! The WMDC process was using under 2MB, so
>> I
>>> followed your workaround and deleted the CLSID key
>>> {3B5AA27A-CBF9-48C9-96F8-4ACE84FB8512} and started repair on WMDC,
>> restarted
>>> the PC and now I’m finally synchronizing with my device with Outlook.
>> So a
>>> great thanks for your support and expertise…
>>>
>>> Best regards,
>>> Nick72d
>>> :-)
>>
>>
>> Anyone remember the good ol' days, when you installed a piece of software
>> and it just worked?
>>
>>
>>
>