WMP 11 broken - how do I reinstall?

WMP 11 came with Vista Home Premium on my PC, bought in March. It worked
fine until a couple of months ago, when it stopped playing video files
embedded in web pages (browser is IE7). I believe this happened after a
"patch Tuesday" update. On clicking a video link I get the standard "page
not found - you may not be connected to the Internet" screen, or a blank
frame if the site uses frames. I have a workaround - I right-click the link,
select "save target as", then double-click the file on my hard drive - WMP11
then plays the file. However, I want it to behave as it used to.
Since the most recent "patch Tuesday", I have an additional problem: WMP11
will no longer play DVDs. I just get a blank, black screen (full screen) -
no error message.
I have looked at the list of installed programs with a view to repairing or
removing (with a view to reinstall) WMP11 but it is not listed. I am not
willing to reinstall the whole O/S to repair this one component.
I have checked various WMP settings as advised on other forums, but all
seems to be correct (and unchanged since the time that everything worked). I
have tried temporarily disabling anti-vrus (Kaspersky) and firewall (Windows)
but this had no effect. As I can download files successfully I doubt this is
a security problem anyway.
I have wasted many hours trying to find fixes for these problems - can
someone please tell me how to get WMP11 working as it did originally.

Christine wrote:
> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked
> fine until a couple of months ago, when it stopped playing video files
> embedded in web pages (browser is IE7). I believe this happened after a
> "patch Tuesday" update. On clicking a video link I get the standard "page
> not found - you may not be connected to the Internet" screen, or a blank
> frame if the site uses frames. I have a workaround - I right-click the link,
> select "save target as", then double-click the file on my hard drive - WMP11
> then plays the file. However, I want it to behave as it used to.
> Since the most recent "patch Tuesday", I have an additional problem: WMP11
> will no longer play DVDs. I just get a blank, black screen (full screen) -
> no error message.
> I have looked at the list of installed programs with a view to repairing or
> removing (with a view to reinstall) WMP11 but it is not listed. I am not
> willing to reinstall the whole O/S to repair this one component.
> I have checked various WMP settings as advised on other forums, but all
> seems to be correct (and unchanged since the time that everything worked). I
> have tried temporarily disabling anti-vrus (Kaspersky) and firewall (Windows)
> but this had no effect. As I can download files successfully I doubt this is
> a security problem anyway.
> I have wasted many hours trying to find fixes for these problems - can
> someone please tell me how to get WMP11 working as it did originally.
>
>

Why don't you try removing the updates and see if they, indeed, are the
culprits?

--
Alias

To email me, remove shoes

Try KB article 941229 just Google it. Might help.
October 2007 Cumulative Update for Media Center for Windows Vista

"Christine" <> wrote in message
news0D90252-D75C-4B36-8F16-...
> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked
> fine until a couple of months ago, when it stopped playing video files
> embedded in web pages (browser is IE7). I believe this happened after a
> "patch Tuesday" update. On clicking a video link I get the standard "page
> not found - you may not be connected to the Internet" screen, or a blank
> frame if the site uses frames. I have a workaround - I right-click the
> link,
> select "save target as", then double-click the file on my hard drive -
> WMP11
> then plays the file. However, I want it to behave as it used to.
> Since the most recent "patch Tuesday", I have an additional problem: WMP11
> will no longer play DVDs. I just get a blank, black screen (full
> screen) -
> no error message.
> I have looked at the list of installed programs with a view to repairing
> or
> removing (with a view to reinstall) WMP11 but it is not listed. I am not
> willing to reinstall the whole O/S to repair this one component.
> I have checked various WMP settings as advised on other forums, but all
> seems to be correct (and unchanged since the time that everything worked).
> I
> have tried temporarily disabling anti-vrus (Kaspersky) and firewall
> (Windows)
> but this had no effect. As I can download files successfully I doubt this
> is
> a security problem anyway.
> I have wasted many hours trying to find fixes for these problems - can
> someone please tell me how to get WMP11 working as it did originally.
>
>

* Christine:
> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
> couple of months ago, when it stopped playing video files embedded in web pages (browser is
> IE7). I believe this happened after a "patch Tuesday" update. On clicking a video link I
> get the standard "page not found - you may not be connected to the Internet" screen, or a
> blank frame if the site uses frames. I have a workaround - I right-click the link, select
> "save target as", then double-click the file on my hard drive - WMP11 then plays the file.
> However, I want it to behave as it used to. Since the most recent "patch Tuesday", I have an
> additional problem: WMP11 will no longer play DVDs. I just get a blank, black screen (full
> screen) - no error message. I have looked at the list of installed programs with a view to
> repairing or removing (with a view to reinstall) WMP11 but it is not listed. I am not
> willing to reinstall the whole O/S to repair this one component. I have checked various WMP
> settings as advised on other forums, but all seems to be correct (and unchanged since the
> time that everything worked). I have tried temporarily disabling anti-vrus (Kaspersky) and
> firewall (Windows) but this had no effect. As I can download files successfully I doubt
> this is a security problem anyway. I have wasted many hours trying to find fixes for these
> problems - can someone please tell me how to get WMP11 working as it did originally.

As Kue said, try this update;

http://support.microsoft.com/?kbid=941651
Microsoft has released a cumulative update for Windows Media Player 11 in Windows Vista. This
update resolves some reliability issues in Windows Media Player 11 in Windows Vista. You can
achieve better reliability in various scenarios by installing this update.

Download page;
http://www.microsoft.com/downloads/d...displaylang=en


-Michael

* MICHAEL:
> * Christine:
>> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
>> couple of months ago, when it stopped playing video files embedded in web pages (browser
>> is IE7). I believe this happened after a "patch Tuesday" update. On clicking a video
>> link I get the standard "page not found - you may not be connected to the Internet"
>> screen, or a blank frame if the site uses frames. I have a workaround - I right-click the
>> link, select "save target as", then double-click the file on my hard drive - WMP11 then
>> plays the file. However, I want it to behave as it used to. Since the most recent "patch
>> Tuesday", I have an additional problem: WMP11 will no longer play DVDs. I just get a
>> blank, black screen (full screen) - no error message. I have looked at the list of
>> installed programs with a view to repairing or removing (with a view to reinstall) WMP11
>> but it is not listed. I am not willing to reinstall the whole O/S to repair this one
>> component. I have checked various WMP settings as advised on other forums, but all seems
>> to be correct (and unchanged since the time that everything worked). I have tried
>> temporarily disabling anti-vrus (Kaspersky) and firewall (Windows) but this had no effect.
>> As I can download files successfully I doubt this is a security problem anyway. I have
>> wasted many hours trying to find fixes for these problems - can someone please tell me how
>> to get WMP11 working as it did originally.
>
> As Kue said, try this update;
>
> http://support.microsoft.com/?kbid=941651 Microsoft has released a cumulative update for
> Windows Media Player 11 in Windows Vista. This update resolves some reliability issues in
> Windows Media Player 11 in Windows Vista. You can achieve better reliability in various
> scenarios by installing this update.
>
> Download page;
> http://www.microsoft.com/downloads/d...displaylang=en
>
>
Actually, Kue was referring to the 941229 update.

Which is this;
http://support.microsoft.com/kb/941229
Microsoft has released the October 2007 Cumulative Update for Media Center for Windows Vista.
This update rollup is intended for computers that are running Windows Vista Home Premium or
Windows Vista Ultimate.

What the heck, might as well install both updates if you
haven't already.


-Michael

I believe many of the updates resolve security issues with other programs, so
I don't want to remove them if I can avoid it. They would only download
again anyway.

"Alias" wrote:

> Christine wrote:
> > WMP 11 came with Vista Home Premium on my PC, bought in March. It worked
> > fine until a couple of months ago, when it stopped playing video files
> > embedded in web pages (browser is IE7). I believe this happened after a
> > "patch Tuesday" update. On clicking a video link I get the standard "page
> > not found - you may not be connected to the Internet" screen, or a blank
> > frame if the site uses frames. I have a workaround - I right-click the link,
> > select "save target as", then double-click the file on my hard drive - WMP11
> > then plays the file. However, I want it to behave as it used to.
> > Since the most recent "patch Tuesday", I have an additional problem: WMP11
> > will no longer play DVDs. I just get a blank, black screen (full screen) -
> > no error message.
> > I have looked at the list of installed programs with a view to repairing or
> > removing (with a view to reinstall) WMP11 but it is not listed. I am not
> > willing to reinstall the whole O/S to repair this one component.
> > I have checked various WMP settings as advised on other forums, but all
> > seems to be correct (and unchanged since the time that everything worked). I
> > have tried temporarily disabling anti-vrus (Kaspersky) and firewall (Windows)
> > but this had no effect. As I can download files successfully I doubt this is
> > a security problem anyway.
> > I have wasted many hours trying to find fixes for these problems - can
> > someone please tell me how to get WMP11 working as it did originally.
> >
> >
>
> Why don't you try removing the updates and see if they, indeed, are the
> culprits?
>
> --
> Alias
>
> To email me, remove shoes
>

I installed 941229 - Windows wouldn't let me install the other one (said it
wasn't applicable to my system). I can now play DVDs again, but still no
luck with embedded video on websites (wmv files, which do play once I
download and save them, then double-click the file).

So, I still need a fix for the embedded video problem, which has been
happening since at least August.

"MICHAEL" wrote:

> * MICHAEL:
> > * Christine:
> >> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
> >> couple of months ago, when it stopped playing video files embedded in web pages (browser
> >> is IE7). I believe this happened after a "patch Tuesday" update. On clicking a video
> >> link I get the standard "page not found - you may not be connected to the Internet"
> >> screen, or a blank frame if the site uses frames. I have a workaround - I right-click the
> >> link, select "save target as", then double-click the file on my hard drive - WMP11 then
> >> plays the file. However, I want it to behave as it used to. Since the most recent "patch
> >> Tuesday", I have an additional problem: WMP11 will no longer play DVDs. I just get a
> >> blank, black screen (full screen) - no error message. I have looked at the list of
> >> installed programs with a view to repairing or removing (with a view to reinstall) WMP11
> >> but it is not listed. I am not willing to reinstall the whole O/S to repair this one
> >> component. I have checked various WMP settings as advised on other forums, but all seems
> >> to be correct (and unchanged since the time that everything worked). I have tried
> >> temporarily disabling anti-vrus (Kaspersky) and firewall (Windows) but this had no effect.
> >> As I can download files successfully I doubt this is a security problem anyway. I have
> >> wasted many hours trying to find fixes for these problems - can someone please tell me how
> >> to get WMP11 working as it did originally.
> >
> > As Kue said, try this update;
> >
> > http://support.microsoft.com/?kbid=941651 Microsoft has released a cumulative update for
> > Windows Media Player 11 in Windows Vista. This update resolves some reliability issues in
> > Windows Media Player 11 in Windows Vista. You can achieve better reliability in various
> > scenarios by installing this update.
> >
> > Download page;
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> >
> Actually, Kue was referring to the 941229 update.
>
> Which is this;
> http://support.microsoft.com/kb/941229
> Microsoft has released the October 2007 Cumulative Update for Media Center for Windows Vista.
> This update rollup is intended for computers that are running Windows Vista Home Premium or
> Windows Vista Ultimate.
>
> What the heck, might as well install both updates if you
> haven't already.
>
>
> -Michael
>

Try-
Start menu>Default Programs

Find Windows Media Player, click it.
First try ""Set this program as default"

If that doesn't work, try-
"Choose defaults for this program"
Then at the top, check "Select All". Save.

Maybe, this will work.


-Michael

* Christine:
> I installed 941229 - Windows wouldn't let me install the other one (said it
> wasn't applicable to my system). I can now play DVDs again, but still no
> luck with embedded video on websites (wmv files, which do play once I
> download and save them, then double-click the file).
>
> So, I still need a fix for the embedded video problem, which has been
> happening since at least August.
>
> "MICHAEL" wrote:
>
>> * MICHAEL:
>>> * Christine:
>>>> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
>>>> couple of months ago, when it stopped playing video files embedded in web pages (browser
>>>> is IE7). I believe this happened after a "patch Tuesday" update. On clicking a video
>>>> link I get the standard "page not found - you may not be connected to the Internet"
>>>> screen, or a blank frame if the site uses frames. I have a workaround - I right-click the
>>>> link, select "save target as", then double-click the file on my hard drive - WMP11 then
>>>> plays the file. However, I want it to behave as it used to. Since the most recent "patch

>>>> Tuesday", I have an additional problem: WMP11 will no longer play DVDs. I just get a
>>>> blank, black screen (full screen) - no error message. I have looked at the list of
>>>> installed programs with a view to repairing or removing (with a view to reinstall) WMP11
>>>> but it is not listed. I am not willing to reinstall the whole O/S to repair this one
>>>> component. I have checked various WMP settings as advised on other forums, but all seems
>>>> to be correct (and unchanged since the time that everything worked). I have tried
>>>> temporarily disabling anti-vrus (Kaspersky) and firewall (Windows) but this had no effect.
>>>> As I can download files successfully I doubt this is a security problem anyway. I have
>>>> wasted many hours trying to find fixes for these problems - can someone please tell me how
>>>> to get WMP11 working as it did originally.
>>> As Kue said, try this update;
>>>
>>> http://support.microsoft.com/?kbid=941651 Microsoft has released a cumulative update for
>>> Windows Media Player 11 in Windows Vista. This update resolves some reliability issues in
>>> Windows Media Player 11 in Windows Vista. You can achieve better reliability in various
>>> scenarios by installing this update.
>>>
>>> Download page;
>>> http://www.microsoft.com/downloads/d...displaylang=en
>>>
>>>
>> Actually, Kue was referring to the 941229 update.
>>
>> Which is this;
>> http://support.microsoft.com/kb/941229
>> Microsoft has released the October 2007 Cumulative Update for Media Center for Windows Vista.
>> This update rollup is intended for computers that are running Windows Vista Home Premium or
>> Windows Vista Ultimate.
>>
>> What the heck, might as well install both updates if you
>> haven't already.
>>
>>
>> -Michael
>>

Also, look in IE's Tools>Manage Add-ons>Enable Disable Add-ons

Scroll for 'Windows Media Player". Besure it's "Enabled".


-Michael

* Christine:
> I installed 941229 - Windows wouldn't let me install the other one (said it
> wasn't applicable to my system). I can now play DVDs again, but still no
> luck with embedded video on websites (wmv files, which do play once I
> download and save them, then double-click the file).
>
> So, I still need a fix for the embedded video problem, which has been
> happening since at least August.
>
> "MICHAEL" wrote:
>
>> * MICHAEL:
>>> * Christine:
>>>> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
>>>> couple of months ago, when it stopped playing video files embedded in web pages (browser
>>>> is IE7). I believe this happened after a "patch Tuesday" update. On clicking a video
>>>> link I get the standard "page not found - you may not be connected to the Internet"
>>>> screen, or a blank frame if the site uses frames. I have a workaround - I right-click the
>>>> link, select "save target as", then double-click the file on my hard drive - WMP11 then
>>>> plays the file. However, I want it to behave as it used to. Since the most recent "patch
>>>> Tuesday", I have an additional problem: WMP11 will no longer play DVDs. I just get a
>>>> blank, black screen (full screen) - no error message. I have looked at the list of
>>>> installed programs with a view to repairing or removing (with a view to reinstall) WMP11
>>>> but it is not listed. I am not willing to reinstall the whole O/S to repair this one
>>>> component. I have checked various WMP settings as advised on other forums, but all seems
>>>> to be correct (and unchanged since the time that everything worked). I have tried
>>>> temporarily disabling anti-vrus (Kaspersky) and firewall (Windows) but this had no effect.
>>>> As I can download files successfully I doubt this is a security problem anyway. I have
>>>> wasted many hours trying to find fixes for these problems - can someone please tell me how
>>>> to get WMP11 working as it did originally.
>>> As Kue said, try this update;
>>>
>>> http://support.microsoft.com/?kbid=941651 Microsoft has released a cumulative update for
>>> Windows Media Player 11 in Windows Vista. This update resolves some reliability issues in
>>> Windows Media Player 11 in Windows Vista. You can achieve better reliability in various
>>> scenarios by installing this update.
>>>
>>> Download page;
>>> http://www.microsoft.com/downloads/d...displaylang=en
>>>
>>>
>> Actually, Kue was referring to the 941229 update.
>>
>> Which is this;
>> http://support.microsoft.com/kb/941229
>> Microsoft has released the October 2007 Cumulative Update for Media Center for Windows Vista.
>> This update rollup is intended for computers that are running Windows Vista Home Premium or
>> Windows Vista Ultimate.
>>
>> What the heck, might as well install both updates if you
>> haven't already.
>>
>>
>> -Michael
>>

Thanks, but no luck :-(

"MICHAEL" wrote:

> Try-
> Start menu>Default Programs
>
> Find Windows Media Player, click it.
> First try ""Set this program as default"
>
> If that doesn't work, try-
> "Choose defaults for this program"
> Then at the top, check "Select All". Save.
>
> Maybe, this will work.
>
>
> -Michael
>
> * Christine:
> > I installed 941229 - Windows wouldn't let me install the other one (said it
> > wasn't applicable to my system). I can now play DVDs again, but still no
> > luck with embedded video on websites (wmv files, which do play once I
> > download and save them, then double-click the file).
> >
> > So, I still need a fix for the embedded video problem, which has been
> > happening since at least August.
> >
> > "MICHAEL" wrote:
> >
> >> * MICHAEL:
> >>> * Christine:
> >>>> WMP 11 came with Vista Home Premium on my PC, bought in March. It worked fine until a
> >>>> couple of months ago, when it stopped playing video files embedded in web pages (browser
> >>>> is IE7). I believe this happened after a "patch Tuesday" update. On clicking a video
> >>>> link I get the standard "page not found - you may not be connected to the Internet"
> >>>> screen, or a blank frame if the site uses frames. I have a workaround - I right-click the
> >>>> link, select "save target as", then double-click the file on my hard drive - WMP11 then
> >>>> plays the file. However, I want it to behave as it used to. Since the most recent "patch
>
> >>>> Tuesday", I have an additional problem: WMP11 will no longer play DVDs. I just get a
> >>>> blank, black screen (full screen) - no error message. I have looked at the list of
> >>>> installed programs with a view to repairing or removing (with a view to reinstall) WMP11
> >>>> but it is not listed. I am not willing to reinstall the whole O/S to repair this one
> >>>> component. I have checked various WMP settings as advised on other forums, but all seems
> >>>> to be correct (and unchanged since the time that everything worked). I have tried
> >>>> temporarily disabling anti-vrus (Kaspersky) and firewall (Windows) but this had no effect.
> >>>> As I can download files successfully I doubt this is a security problem anyway. I have
> >>>> wasted many hours trying to find fixes for these problems - can someone please tell me how
> >>>> to get WMP11 working as it did originally.
> >>> As Kue said, try this update;
> >>>
> >>> http://support.microsoft.com/?kbid=941651 Microsoft has released a cumulative update for
> >>> Windows Media Player 11 in Windows Vista. This update resolves some reliability issues in
> >>> Windows Media Player 11 in Windows Vista. You can achieve better reliability in various
> >>> scenarios by installing this update.
> >>>
> >>> Download page;
> >>> http://www.microsoft.com/downloads/d...displaylang=en
> >>>
> >>>
> >> Actually, Kue was referring to the 941229 update.
> >>
> >> Which is this;
> >> http://support.microsoft.com/kb/941229
> >> Microsoft has released the October 2007 Cumulative Update for Media Center for Windows Vista.
> >> This update rollup is intended for computers that are running Windows Vista Home Premium or
> >> Windows Vista Ultimate.
> >>
> >> What the heck, might as well install both updates if you
> >> haven't already.
> >>
> >>
> >> -Michael
> >>
>