WMP 11--Can't access online content or find album information

I have WMP 11 on Vista Home Premium. If I try to access the online stores or
if I go into my library and try to use the "find album information" feature,
it won't connect to the internet. My internet connection is setup and
working fine, but WMP doesn't seem to recognize it. Incidentally, these
features used to work, I believe when I just had internet explorer--I now use
Firefox as my default browser, though the connection itself hasn't changed.

Any ideas??

First. I suggest not using the album find option... it is full of junk
files...

Best option is look it up online and then rename the files by hand

Second- have you checked your network setting on WMP?

I have the same problem. First happened on my desk-top, but lap-top was OK.
Now both of them are affected. It's a worm or virus? How can I go back to my
WMP 10?

"peachferrari" wrote:

> I have WMP 11 on Vista Home Premium. If I try to access the online stores or
> if I go into my library and try to use the "find album information" feature,
> it won't connect to the internet. My internet connection is setup and
> working fine, but WMP doesn't seem to recognize it. Incidentally, these
> features used to work, I believe when I just had internet explorer--I now use
> Firefox as my default browser, though the connection itself hasn't changed.
>
> Any ideas??

Are you able to surf the web normally with Internet Explorer? Try
temporarily disabling the firewall, and see if that enables you to use
Find Album Info again.

Regards

--
Tim De Baets
http://www.bm-productions.tk

lulu5 wrote:
> I have the same problem. First happened on my desk-top, but lap-top was OK.
> Now both of them are affected. It's a worm or virus? How can I go back to my
> WMP 10?
>
> "peachferrari" wrote:
>
>> I have WMP 11 on Vista Home Premium. If I try to access the online stores or
>> if I go into my library and try to use the "find album information" feature,
>> it won't connect to the internet. My internet connection is setup and
>> working fine, but WMP doesn't seem to recognize it. Incidentally, these
>> features used to work, I believe when I just had internet explorer--I now use
>> Firefox as my default browser, though the connection itself hasn't changed.
>>
>> Any ideas??

i have the same exact problem i use to b able to use firefox and windows internet explorer and find album info on wmp11 but not any more only firefox works. my internet explorer recognizes my wireless connection diagnose connection problems but cant connect my computer is connected to it and it works

i just found out how to fix it go to control panel-internet options-advanced- and press the reset button