WMP 11 CD burner doesn't recognise blank disc

Can't burn discs from WMP 11 as it does not recogise the fact there is a
blank CD in the drive. If I flip to the RIP view, it does detect there is a
blank disc in place in the drive. I can also RIP from the drive OK. I've
tried rolling back to WMP 10 and burning works from there. I reinstalled WMP
11 but still had problem. I've made sure IMAPI CD burning is started (as
recommended in another discussion thread for a similar problem). Burning also
works from iTunes. Anyone have any further suggestions?

Good suggestion however I've been through that step too. I had Roxio Creator
9 Suite loaded , saw a similar post, and have removed it entirely from my PC
but it didn't solve the problem. Not putting it back either as it seems to
ignore preferences I set for which programme I want to run DVDs etc. Maybe
some lagacy of having loaded that software originally and the removal not
being clean?

"Neil Smith [MVP Digital Media]" wrote:

> On Tue, 6 Jan 2009 07:13:02 -0800, Crescent17
> <> wrote:
>
> >Can't burn discs from WMP 11 as it does not recogise the fact there is a
> >blank CD in the drive. If I flip to the RIP view, it does detect there is a
> >blank disc in place in the drive. I can also RIP from the drive OK. I've
> >tried rolling back to WMP 10 and burning works from there. I reinstalled WMP
> >11 but still had problem. I've made sure IMAPI CD burning is started (as
> >recommended in another discussion thread for a similar problem). Burning also
> >works from iTunes. Anyone have any further suggestions?
>
> If you have any Roxio CD burning software on your CD, also disable the
> "Drag to disk" feature - there's often a Roxio icon in the system tray
> (the area near the clock) to turn this off with.
>
> HTH
> Cheers - Neil
> ------------------------------------------------
> Digital Media MVP : 2004-2009
> http://mvp.support.microsoft.com/mvpfaqs
>

Bingo! I checked for any remenants of Roxio - there were none; so I followed
the instructions for cleaning up the registry. A word of warning to anyone
reading this - DO back up the registry settings - I deleted the two locations
UpperFilters and LowerFilters as instructed but then I-Tunes could not find
the registry settings and would not burn CDs or more importantly, re-install
correctly. Restoring the UpperFilter to it's original setting and blanking
out the LowerFilter fixed the problem. Thanks again Neil for the accurate
advice.

"Neil Smith [MVP Digital Media]" wrote:

> Check a second time in Control Panel for any Roxio icons, as well as
> Add/Remove programs just to be sure (it could be a separate install
> that didn't get removed)
>
> If that isn't present, it could well be as you said, settings left
> over from an unclean install.
>
> This page should contain guided help tyo clean those (registry)
> settings http://support.microsoft.com/kb/314060
>
> HTH
> Cheers - Neil
>
> On Wed, 7 Jan 2009 16:45:01 -0800, Crescent17
> <> wrote:
>
> >Good suggestion however I've been through that step too. I had Roxio Creator
> >9 Suite loaded , saw a similar post, and have removed it entirely from my PC
> >but it didn't solve the problem. Not putting it back either as it seems to
> >ignore preferences I set for which programme I want to run DVDs etc. Maybe
> >some lagacy of having loaded that software originally and the removal not
> >being clean?
> >
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> On Tue, 6 Jan 2009 07:13:02 -0800, Crescent17
> >> <> wrote:
> >>
> >> >Can't burn discs from WMP 11 as it does not recogise the fact there is a
> >> >blank CD in the drive. If I flip to the RIP view, it does detect there is a
> >> >blank disc in place in the drive. I can also RIP from the drive OK. I've
> >> >tried rolling back to WMP 10 and burning works from there. I reinstalled WMP
> >> >11 but still had problem. I've made sure IMAPI CD burning is started (as
> >> >recommended in another discussion thread for a similar problem). Burning also
> >> >works from iTunes. Anyone have any further suggestions?
> >>
> >> If you have any Roxio CD burning software on your CD, also disable the
> >> "Drag to disk" feature - there's often a Roxio icon in the system tray
> >> (the area near the clock) to turn this off with.
> >>
> >> HTH
> >> Cheers - Neil
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2009
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>
> ------------------------------------------------
> Digital Media MVP : 2004-2009
> http://mvp.support.microsoft.com/mvpfaqs
>

"Crescent17" wrote:

> Can't burn discs from WMP 11 as it does not recogise the fact there is a
> blank CD in the drive. If I flip to the RIP view, it does detect there is a
> blank disc in place in the drive. I can also RIP from the drive OK. I've
> tried rolling back to WMP 10 and burning works from there. I reinstalled WMP
> 11 but still had problem. I've made sure IMAPI CD burning is started (as
> recommended in another discussion thread for a similar problem). Burning also
> works from iTunes. Anyone have any further suggestions?