That pretty specifically means that you are experiencing a hardware failure.
Take it back to the shoppe.
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"DECKO" <> wrote in message
news:A7813D17-9F60-422F-95C5-...
> here is the problem.
>
> wmplayer.exe application error
> the instruction at 0x6a9210e5 referenced memory
> at 0x6a9210e5 the required data was not placed
> into memory because of an I/O error status of
> 0xc0000185.
>
> it then ask me to click o.k. when I do this the computer freezes
> and I need to restart manuly the same thing happens time after
> time when I use windows media player can anyone help.