WMSR (KB890830) hangs during install: error 0x800706BE

My computer is set on automatic updates, with the option to intall once they
have downloaded. I am running xp pro, sp2, all updates are current.

When I clicked to install the most recent updates, the first update
installed, but the Windows Malicious Software Removal Tool - November 2005
(KB890830) hangs. When I view installation history under the windows update
site, under the status box there is a red x with the following error #:
0x800706BE.

I have also tried to run mrt.exe from the command line as well as downloaded
the tool from the following site, but the tool still hangs around 40%:
http://www.microsoft.com/downloads/d...displaylang=en.

I have also disabled my firewall (zone alarm) and virus software (mcafee),
but the tool still won't work properly.

However, when I run the tool from the IE interface (with zone alarm and
mcafee enabled) it works fine, showing no malicious software present on my
computer: http://www.microsoft.com/security/ma...e/default.mspx.

Any ideas on how to fix this?

ctc,

Can you please send me a mail at ? I'd like to
follow-up with you to investigate this issue ASAP.

Thanks,
Matt Braverman
Security Technology Unit
Microsoft Corporation

"ctc" <> wrote in message
news005BE20-DC1B-466B-A960-...
> My computer is set on automatic updates, with the option to intall once
> they
> have downloaded. I am running xp pro, sp2, all updates are current.
>
> When I clicked to install the most recent updates, the first update
> installed, but the Windows Malicious Software Removal Tool - November 2005
> (KB890830) hangs. When I view installation history under the windows
> update
> site, under the status box there is a red x with the following error #:
> 0x800706BE.
>
> I have also tried to run mrt.exe from the command line as well as
> downloaded
> the tool from the following site, but the tool still hangs around 40%:
> http://www.microsoft.com/downloads/d...displaylang=en.
>
> I have also disabled my firewall (zone alarm) and virus software (mcafee),
> but the tool still won't work properly.
>
> However, when I run the tool from the IE interface (with zone alarm and
> mcafee enabled) it works fine, showing no malicious software present on my
> computer: http://www.microsoft.com/security/ma...e/default.mspx.
>
> Any ideas on how to fix this?

I too have had a similar problem and unable to install the new update for the
malicious software tool.

Regards,

Chris.

"Matthew Braverman [MSFT]" wrote:

> ctc,
>
> Can you please send me a mail at ? I'd like to
> follow-up with you to investigate this issue ASAP.
>
> Thanks,
> Matt Braverman
> Security Technology Unit
> Microsoft Corporation
>
> "ctc" <> wrote in message
> news005BE20-DC1B-466B-A960-...
> > My computer is set on automatic updates, with the option to intall once
> > they
> > have downloaded. I am running xp pro, sp2, all updates are current.
> >
> > When I clicked to install the most recent updates, the first update
> > installed, but the Windows Malicious Software Removal Tool - November 2005
> > (KB890830) hangs. When I view installation history under the windows
> > update
> > site, under the status box there is a red x with the following error #:
> > 0x800706BE.
> >
> > I have also tried to run mrt.exe from the command line as well as
> > downloaded
> > the tool from the following site, but the tool still hangs around 40%:
> > http://www.microsoft.com/downloads/d...displaylang=en.
> >
> > I have also disabled my firewall (zone alarm) and virus software (mcafee),
> > but the tool still won't work properly.
> >
> > However, when I run the tool from the IE interface (with zone alarm and
> > mcafee enabled) it works fine, showing no malicious software present on my
> > computer: http://www.microsoft.com/security/ma...e/default.mspx.
> >
> > Any ideas on how to fix this?
>
>
>

I too have the same problem. Left running for hours with only about 20% on
progress bar. Tried redownloading but no joy. Gave up in despair. Never
had a problem with previous updates for this item.



"ctc" wrote:

> My computer is set on automatic updates, with the option to intall once they
> have downloaded. I am running xp pro, sp2, all updates are current.
>
> When I clicked to install the most recent updates, the first update
> installed, but the Windows Malicious Software Removal Tool - November 2005
> (KB890830) hangs. When I view installation history under the windows update
> site, under the status box there is a red x with the following error #:
> 0x800706BE.
>
> I have also tried to run mrt.exe from the command line as well as downloaded
> the tool from the following site, but the tool still hangs around 40%:
> http://www.microsoft.com/downloads/d...displaylang=en.
>
> I have also disabled my firewall (zone alarm) and virus software (mcafee),
> but the tool still won't work properly.
>
> However, when I run the tool from the IE interface (with zone alarm and
> mcafee enabled) it works fine, showing no malicious software present on my
> computer: http://www.microsoft.com/security/ma...e/default.mspx.
>
> Any ideas on how to fix this?

"ctc" wrote:

> My computer is set on automatic updates, with the option to intall once they
> have downloaded. I am running xp pro, sp2, all updates are current.
>
> When I clicked to install the most recent updates, the first update
> installed, but the Windows Malicious Software Removal Tool - November 2005
> (KB890830) hangs. When I view installation history under the windows update
> site, under the status box there is a red x with the following error #:
> 0x800706BE.
>
> I have also tried to run mrt.exe from the command line as well as downloaded
> the tool from the following site, but the tool still hangs around 40%:
> http://www.microsoft.com/downloads/d...displaylang=en.
>
> I have also disabled my firewall (zone alarm) and virus software (mcafee),
> but the tool still won't work properly.
>
> However, when I run the tool from the IE interface (with zone alarm and
> mcafee enabled) it works fine, showing no malicious software present on my
> computer: http://www.microsoft.com/security/ma...e/default.mspx.
>
> Any ideas on how to fix this?

Sorry about that last post I hit the wrong button. I am having the same
problem with XP Home, Except I cant get it to complete no matter where I run
it from. Any help woould be appreciated. I am running Norton Firewall and
A/V. but I have tried with them disabled.
bobbysam

"ctc" wrote:

> My computer is set on automatic updates, with the option to intall once they
> have downloaded. I am running xp pro, sp2, all updates are current.
>
> When I clicked to install the most recent updates, the first update
> installed, but the Windows Malicious Software Removal Tool - November 2005
> (KB890830) hangs. When I view installation history under the windows update
> site, under the status box there is a red x with the following error #:
> 0x800706BE.
>
> I have also tried to run mrt.exe from the command line as well as downloaded
> the tool from the following site, but the tool still hangs around 40%:
> http://www.microsoft.com/downloads/d...displaylang=en.
>
> I have also disabled my firewall (zone alarm) and virus software (mcafee),
> but the tool still won't work properly.
>
> However, when I run the tool from the IE interface (with zone alarm and
> mcafee enabled) it works fine, showing no malicious software present on my
> computer: http://www.microsoft.com/security/ma...e/default.mspx.
>
> Any ideas on how to fix this?

Have the same problem looks like the MSRT has problems for the November test.
Have also tried to run from MRT and downloaded file with same results
Regards


"hornblower68" wrote:

> I too have had a similar problem and unable to install the new update for the
> malicious software tool.
>
> Regards,
>
> Chris.
>
> "Matthew Braverman [MSFT]" wrote:
>
> > ctc,
> >
> > Can you please send me a mail at ? I'd like to
> > follow-up with you to investigate this issue ASAP.
> >
> > Thanks,
> > Matt Braverman
> > Security Technology Unit
> > Microsoft Corporation
> >
> > "ctc" <> wrote in message
> > news005BE20-DC1B-466B-A960-...
> > > My computer is set on automatic updates, with the option to intall once
> > > they
> > > have downloaded. I am running xp pro, sp2, all updates are current.
> > >
> > > When I clicked to install the most recent updates, the first update
> > > installed, but the Windows Malicious Software Removal Tool - November 2005
> > > (KB890830) hangs. When I view installation history under the windows
> > > update
> > > site, under the status box there is a red x with the following error #:
> > > 0x800706BE.
> > >
> > > I have also tried to run mrt.exe from the command line as well as
> > > downloaded
> > > the tool from the following site, but the tool still hangs around 40%:
> > > http://www.microsoft.com/downloads/d...displaylang=en.
> > >
> > > I have also disabled my firewall (zone alarm) and virus software (mcafee),
> > > but the tool still won't work properly.
> > >
> > > However, when I run the tool from the IE interface (with zone alarm and
> > > mcafee enabled) it works fine, showing no malicious software present on my
> > > computer: http://www.microsoft.com/security/ma...e/default.mspx.
> > >
> > > Any ideas on how to fix this?
> >
> >
> >

I have the same situation.
It hangs at about 20%, CPU spikes and MEM usage goes to 142,XXX

PC is Dell 8400, 2 gigs Ram, 800 gig HDD, running XP Home.

-Circe

KP wrote:
> Have the same problem looks like the MSRT has problems for the November test.
> Have also tried to run from MRT and downloaded file with same results
> Regards
>
>
> "hornblower68" wrote:
>
> > I too have had a similar problem and unable to install the new update for the
> > malicious software tool.
> >
> > Regards,
> >
> > Chris.
> >
> > "Matthew Braverman [MSFT]" wrote:
> >
> > > ctc,
> > >
> > > Can you please send me a mail at ? I'd like to
> > > follow-up with you to investigate this issue ASAP.
> > >
> > > Thanks,
> > > Matt Braverman
> > > Security Technology Unit
> > > Microsoft Corporation
> > >
> > > "ctc" <> wrote in message
> > > news005BE20-DC1B-466B-A960-...
> > > > My computer is set on automatic updates, with the option to intall once
> > > > they
> > > > have downloaded. I am running xp pro, sp2, all updates are current.
> > > >
> > > > When I clicked to install the most recent updates, the first update
> > > > installed, but the Windows Malicious Software Removal Tool - November 2005
> > > > (KB890830) hangs. When I view installation history under the windows
> > > > update
> > > > site, under the status box there is a red x with the following error #:
> > > > 0x800706BE.
> > > >
> > > > I have also tried to run mrt.exe from the command line as well as
> > > > downloaded
> > > > the tool from the following site, but the tool still hangs around 40%:
> > > > http://www.microsoft.com/downloads/d...displaylang=en.
> > > >
> > > > I have also disabled my firewall (zone alarm) and virus software (mcafee),
> > > > but the tool still won't work properly.
> > > >
> > > > However, when I run the tool from the IE interface (with zone alarm and
> > > > mcafee enabled) it works fine, showing no malicious software present on my
> > > > computer: http://www.microsoft.com/security/ma...e/default.mspx.
> > > >
> > > > Any ideas on how to fix this?
> > >
> > >
> > >

I have also had this problem applying the Nov 2005 MSRT.

I have never had any issues before.

I am running Windows XP Pro.

I take some heart from the fact that a number of people have the same
problem but do not yet see a way of recitifying it or whether or not I should
be worried?

Jeremy

"ctc" wrote:

> My computer is set on automatic updates, with the option to intall once they
> have downloaded. I am running xp pro, sp2, all updates are current.
>
> When I clicked to install the most recent updates, the first update
> installed, but the Windows Malicious Software Removal Tool - November 2005
> (KB890830) hangs. When I view installation history under the windows update
> site, under the status box there is a red x with the following error #:
> 0x800706BE.
>
> I have also tried to run mrt.exe from the command line as well as downloaded
> the tool from the following site, but the tool still hangs around 40%:
> http://www.microsoft.com/downloads/d...displaylang=en.
>
> I have also disabled my firewall (zone alarm) and virus software (mcafee),
> but the tool still won't work properly.
>
> However, when I run the tool from the IE interface (with zone alarm and
> mcafee enabled) it works fine, showing no malicious software present on my
> computer: http://www.microsoft.com/security/ma...e/default.mspx.
>
> Any ideas on how to fix this?