Wnidows update error 0x80072EEF

I'm using one of my widows 2003 server to try to get to windows update. When
I arrive and start the update process it fails with error code 0x80072EEF.

The update log fie shows COMAPI as the offending area. What can be done to
fix this error.

Thanks

Can you post a copy of the last session from your windows update log?

The error 0x80072EEF is supposed to mean "internet login failure". Very rare.
If you saw this on your screen, take the next step and look at the actual entry in the update log file.


Most of the"80072E" errors are communications or connectivity-related issues (eg, problems getting your coputer to connect to the update server).
"You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update Web site or the Microsoft Update Web site"
http://support.microsoft.com/kb/836941

Take alook to see if that article can be of any help.

The following services are needed by the processes at Windows Update. In services management console ( services.msc) they must NOT be *Disabled* in the Startup type.
They need to show a startup type of Manual or Automatic.
Here are the services & their Startup types:

Background Intelligent Transfer Service(BITS) Manual
Cryptographic Services Automatic
Remote Procedure Call (RPC) Automatic
System Restore Service Automatic

Q: Are you using a proxy server?

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"PaulX" <> wrote in message news:B3A2AE41-9C37-401E-8CC1-...
> I'm using one of my widows 2003 server to try to get to windows update. When
> I arrive and start the update process it fails with error code 0x80072EEF.
>
> The update log fie shows COMAPI as the offending area. What can be done to
> fix this error.
>
> Thanks

Maurice,

The whole log file is too big, so I copied only the information back to the
last sucessful update. Even that is too big, so I just copied the end.

13199E37DF28} 0 80072eef SelfUpdate Failure Software Synchronization Error:
Agent failed detecting with reason: 0x80072eef
2006-05-13 21:03:43 912 3b8 PT WARNING: GetCookie failure, error =
0x80244016, soap client error = 10, soap error code = 0, HTTP status code =
400
2006-05-13 21:03:43 912 3b8 Report Uploading 1 events using cached cookie,
reporting URL =
http://stats.update.microsoft.com/Re...ebService.asmx
2006-05-13 21:03:44 912 3b8 Misc WARNING: Send failed with hr = 80072eef.
2006-05-13 21:03:44 912 3b8 Misc WARNING: SendRequest failed with hr =
80072eef. Proxy List used: <https://STSSERVER;http://STSSERVER> Bypass List
used : <<local>;STSServer> Auth Schemes used : <NTLM;Negotiate (NTLM or
Kerberos);>
2006-05-13 21:03:44 912 3b8 Report WARNING: Failed to upload events to the
server with hr = 80072eef.
2006-05-13 21:03:44 912 3b8 PT + Last proxy send request failed with hr =
0x80072EEF, HTTP status code = 0
2006-05-13 21:03:44 912 3b8 PT + Caller provided proxy = No
2006-05-13 21:03:44 912 3b8 PT + Proxy list used =
https://STSSERVER;http://STSSERVER
2006-05-13 21:03:44 912 3b8 PT + Bypass list used = <local>;STSServer
2006-05-13 21:03:44 912 3b8 PT + Caller provided credentials = No
2006-05-13 21:03:44 912 3b8 PT + Impersonate flags = 2
2006-05-13 21:03:44 912 3b8 PT + Possible authorization schemes used =
NTLM;Negotiate (NTLM or Kerberos);
2006-05-13 21:03:44 912 3b8 PT WARNING: ReportEventBatch failure, error =
0x80072EEF, soap client error = 5, soap error code = 0, HTTP status code = 200

Paul


"Maurice N ~ MVP" wrote:

> Can you post a copy of the last session from your windows update log?
>
> The error 0x80072EEF is supposed to mean "internet login failure". Very rare.
> If you saw this on your screen, take the next step and look at the actual entry in the update log file.
>
>
> Most of the"80072E" errors are communications or connectivity-related issues (eg, problems getting your coputer to connect to the update server).
> "You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update Web site or the Microsoft Update Web site"
> http://support.microsoft.com/kb/836941
>
> Take alook to see if that article can be of any help.
>
> The following services are needed by the processes at Windows Update. In services management console ( services.msc) they must NOT be *Disabled* in the Startup type.
> They need to show a startup type of Manual or Automatic.
> Here are the services & their Startup types:
>
> Background Intelligent Transfer Service(BITS) Manual
> Cryptographic Services Automatic
> Remote Procedure Call (RPC) Automatic
> System Restore Service Automatic
>
> Q: Are you using a proxy server?
>
> --
> Maurice N
> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> -----
>
> "PaulX" <> wrote in message news:B3A2AE41-9C37-401E-8CC1-...
> > I'm using one of my widows 2003 server to try to get to windows update. When
> > I arrive and start the update process it fails with error code 0x80072EEF.
> >
> > The update log fie shows COMAPI as the offending area. What can be done to
> > fix this error.
> >
> > Thanks
>