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Suggestion 1:-
Clearing Temporary Internet files, cookies and history in Internet Explorer Tools>Internet Options>General You'll see Delete Cookies, Delete files, Delete History NB: "Delete all offline content", will delete all files needed to browse the websites offline. Reboot and try Windows Update again. Suggestion 2:- 1: Check that the Background Intelligent Transfer Service to is set to Automatic and verify the Status is Started. Click Start, Choose Run, and in the Run box, type services.msc, Click OK Locate the Background Intelligent Transfer Service service, and right-click to select it. Select Properties, and in the Startup Type list, select Automatic. Verify the service Status is Started. Click OK. 2. Check that the Set Event Log service is set to Automatic and verify that the Status is Started Click Start, Choose Run, and in the Run box, type services.msc, Click OK. Locate the Event Log service, and right-click to select it. Select Properties., and in the Startup type list, select Automatic. Verify the Service status is Started. Click OK. 3. Register qmgr.dll and qmgrprxy.dll Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. Suggestion 3:- It is possible that the contents of the SoftwareDistribution folder have become corrupted, so try Renaming the SoftwareDistribution folder Click Start, Choose Run. In the Run box, type services.msc. Click OK. Right-click the Automatic Updates service. Click Stop. Stopping the service will take a moment. Rename the "SoftwareDistribution" folder: a. Click Start, click Run, type: %systemroot% Click OK. b. Right-click the SoftwareDistribution folder, and then click Rename. c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. Click Start. Choose Run. In the Run box, type services.msc. Click OK. Right-click the Automatic Updates service. Click Start. Starting the service will take a moment. Please note that your update history is contained in the "datastore" folder and when you rename the Software Distribution folder, the history is lost but it's not important. You can if need be, copy the contents back from the renamed softwareDistribution.old folder. Losing the history of Windows Updates is not important. Suggestion 4:- Certain files may have become unregistered, and you will need to register them again:- Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. Do the same for the other files:- wucltui.dll wuaueng.dll wuapi.dll jscript.dll MSXML.DLL MSXML2.DLL MSXML3.DLL Suggestion 5:- Add Windows Update to the Trusted Sites Zone: Please note that Security settings in Internet Explorer must be set to Medium or lower for ActiveX files to correctly pass to your computer. Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected by the lowering of Security settings. Your current security settings for all other Web sites will remain as they are currently configured. Open Internet Explorer, click Tools, and then click Internet Options, Click Security. Click Trusted Sites Zone. Click Sites. Clear the Require server verification (https  for all sites in this zone check box.Use the Add button next to the Add this Web site to the zone box to add the following sites: http://*.windowsupdate.microsoft.com https://*.windowsupdate.microsoft.com http://download.windowsupdate.com Suggestion 6:- The below links assist you in checking your system for parasites:- http://aumha.org/a/noads.htm http://inetexplorer.mvps.org/tshoot.html Please note that some malware may kill the internet connection when it is removed, the program on the link below will enable you to regain the internet connection. http://www.cexx.org/lspfix.htm Spyware Programs links:- http://www.microsoft.com/athome/secu...e/default.mspx (Windows Defender) www.lavasoftusa.com Ad-Aware www.security.kolla.de Spybot Suggestion 7:- Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm etc Also make sure you don't have a Web Accelerator working in the background such as NetZerio, HiSpeed, Speedband etc. -- ================================== TaurArian [MS-MVP] 2005-2007 - Australia ================================== http://www.dts-l.org/goodpost.htm Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 (Links to web pages and MSKB Articles are posted for the purposes of keeping the information current) "Kay" <> wrote in message news:5B6C9265-4E11-4679-AA70-... |I checked security it wasn,t blocked. I deleted Active X found the lateset | versions on line and re installed them. I rechecked Active X was not blocked. | Still doesn,t work. | | "TaurArian [MS-MVP]" wrote: | | > If you have a Wireless Router:- | > In the security tab, make sure you aren't blocking AcitveX | > | > -- | > | > ================================== | > TaurArian [MS-MVP] 2005-2007 - Australia | > ================================== | > http://www.dts-l.org/goodpost.htm | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the | > information current) | > | > | > "Kay" <> wrote in message | > news:BC818666-3ACC-41EF-ADC2-... | > | Microsoft Update loads fine. I click custom, it begins to scan (producing the | > | green progress bar). It just keeps doing this for days. No error code is | > | produced. This happens on my main desktop and my laptop. Everything is fine | > | on my other desktop. All three use a wireless internet connection through AOL. | > | | > | I have deleted cookies, done maintenance. Relabelled the catroot file. | > | Changed MsConfig auto settings off and back on etc | > | | > | HELP Please! | > | > | > |
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Guest
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Thank you! I have done some of this before but I will do it again. Away for
weekend now will try on Monday. Kay "TaurArian [MS-MVP]" wrote: > Suggestion 1:- > Clearing Temporary Internet files, cookies and history in Internet Explorer > Tools>Internet Options>General > You'll see Delete Cookies, Delete files, Delete History > NB: "Delete all offline content", will delete all files needed to browse the websites > offline. > Reboot and try Windows Update again. > > Suggestion 2:- > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and > verify the Status is Started. > Click Start, Choose Run, and in the Run box, type services.msc, Click OK > Locate the Background Intelligent Transfer Service service, and right-click to select > it. > Select Properties, and in the Startup Type list, select Automatic. Verify the service > Status is Started. Click OK. > > 2. Check that the Set Event Log service is set to Automatic and verify that the > Status is Started > Click Start, Choose Run, and in the Run box, type services.msc, Click OK. > Locate the Event Log service, and right-click to select it. > Select Properties., and in the Startup type list, select Automatic. Verify the > Service status is Started. Click OK. > > 3. Register qmgr.dll and qmgrprxy.dll > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. > > Suggestion 3:- > It is possible that the contents of the SoftwareDistribution folder have become > corrupted, so try Renaming the SoftwareDistribution folder > Click Start, Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Stop. > Stopping the service will take a moment. > > Rename the "SoftwareDistribution" folder: > a. Click Start, click Run, type: %systemroot% > Click OK. > b. Right-click the SoftwareDistribution folder, and then click Rename. > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. > > Click Start. Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Start. > Starting the service will take a moment. > > Please note that your update history is contained in the "datastore" folder and when > you rename the Software Distribution folder, the history is lost but it's not > important. You can if need be, copy the contents back from the renamed > softwareDistribution.old folder. Losing the history of Windows Updates is not > important. > > Suggestion 4:- > Certain files may have become unregistered, and you will need to register them > again:- > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. > > Do the same for the other files:- > wucltui.dll > wuaueng.dll > wuapi.dll > jscript.dll > MSXML.DLL > MSXML2.DLL > MSXML3.DLL > > Suggestion 5:- > > Add Windows Update to the Trusted Sites Zone: > Please note that Security settings in Internet Explorer must be set to Medium or > lower for ActiveX files to correctly pass to your computer. > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected > by the lowering of Security settings. Your current security settings for all other > Web sites will remain as they are currently configured. > > Open Internet Explorer, click Tools, and then click Internet Options, Click Security. > Click Trusted Sites Zone. Click Sites. > Clear the Require server verification (https for all sites in this zone check box.> Use the Add button next to the Add this Web site to the zone box to add the following > sites: > http://*.windowsupdate.microsoft.com > https://*.windowsupdate.microsoft.com > http://download.windowsupdate.com > > Suggestion 6:- > The below links assist you in checking your system for parasites:- > http://aumha.org/a/noads.htm > http://inetexplorer.mvps.org/tshoot.html > Please note that some malware may kill the internet connection when it is removed, > the program on the link below will enable you to regain the internet connection. > http://www.cexx.org/lspfix.htm > > Spyware Programs links:- > http://www.microsoft.com/athome/secu...e/default.mspx (Windows > Defender) > www.lavasoftusa.com Ad-Aware > www.security.kolla.de Spybot > > Suggestion 7:- > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm > etc > Also make sure you don't have a Web Accelerator working in the background such as > NetZerio, HiSpeed, Speedband etc. > > > -- > > ================================== > TaurArian [MS-MVP] 2005-2007 - Australia > ================================== > http://www.dts-l.org/goodpost.htm > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > information current) > > > "Kay" <> wrote in message > news:5B6C9265-4E11-4679-AA70-... > |I checked security it wasn,t blocked. I deleted Active X found the lateset > | versions on line and re installed them. I rechecked Active X was not blocked. > | Still doesn,t work. > | > | "TaurArian [MS-MVP]" wrote: > | > | > If you have a Wireless Router:- > | > In the security tab, make sure you aren't blocking AcitveX > | > > | > -- > | > > | > ================================== > | > TaurArian [MS-MVP] 2005-2007 - Australia > | > ================================== > | > http://www.dts-l.org/goodpost.htm > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > | > information current) > | > > | > > | > "Kay" <> wrote in message > | > news:BC818666-3ACC-41EF-ADC2-... > | > | Microsoft Update loads fine. I click custom, it begins to scan (producing the > | > | green progress bar). It just keeps doing this for days. No error code is > | > | produced. This happens on my main desktop and my laptop. Everything is fine > | > | on my other desktop. All three use a wireless internet connection through AOL. > | > | > | > | I have deleted cookies, done maintenance. Relabelled the catroot file. > | > | Changed MsConfig auto settings off and back on etc > | > | > | > | HELP Please! > | > > | > > | > > > > |
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Guest
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I have tried all the options.
I was unable to turn off automatic update settings it just said stopping for two and a half hours. I couldn,t rename the software distribution folder. Said, Can,t rename access denied. Check disk not full or write protected file in use. When I re registered the files, I was prompted to search the net and taken to windows file association, but not asked to download anything. Everything else went smoothly. Unfortunately the problem remains unchanged. "TaurArian [MS-MVP]" wrote: > Suggestion 1:- > Clearing Temporary Internet files, cookies and history in Internet Explorer > Tools>Internet Options>General > You'll see Delete Cookies, Delete files, Delete History > NB: "Delete all offline content", will delete all files needed to browse the websites > offline. > Reboot and try Windows Update again. > > Suggestion 2:- > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and > verify the Status is Started. > Click Start, Choose Run, and in the Run box, type services.msc, Click OK > Locate the Background Intelligent Transfer Service service, and right-click to select > it. > Select Properties, and in the Startup Type list, select Automatic. Verify the service > Status is Started. Click OK. > > 2. Check that the Set Event Log service is set to Automatic and verify that the > Status is Started > Click Start, Choose Run, and in the Run box, type services.msc, Click OK. > Locate the Event Log service, and right-click to select it. > Select Properties., and in the Startup type list, select Automatic. Verify the > Service status is Started. Click OK. > > 3. Register qmgr.dll and qmgrprxy.dll > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. > > Suggestion 3:- > It is possible that the contents of the SoftwareDistribution folder have become > corrupted, so try Renaming the SoftwareDistribution folder > Click Start, Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Stop. > Stopping the service will take a moment. > > Rename the "SoftwareDistribution" folder: > a. Click Start, click Run, type: %systemroot% > Click OK. > b. Right-click the SoftwareDistribution folder, and then click Rename. > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. > > Click Start. Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Start. > Starting the service will take a moment. > > Please note that your update history is contained in the "datastore" folder and when > you rename the Software Distribution folder, the history is lost but it's not > important. You can if need be, copy the contents back from the renamed > softwareDistribution.old folder. Losing the history of Windows Updates is not > important. > > Suggestion 4:- > Certain files may have become unregistered, and you will need to register them > again:- > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. > > Do the same for the other files:- > wucltui.dll > wuaueng.dll > wuapi.dll > jscript.dll > MSXML.DLL > MSXML2.DLL > MSXML3.DLL > > Suggestion 5:- > > Add Windows Update to the Trusted Sites Zone: > Please note that Security settings in Internet Explorer must be set to Medium or > lower for ActiveX files to correctly pass to your computer. > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected > by the lowering of Security settings. Your current security settings for all other > Web sites will remain as they are currently configured. > > Open Internet Explorer, click Tools, and then click Internet Options, Click Security. > Click Trusted Sites Zone. Click Sites. > Clear the Require server verification (https for all sites in this zone check box.> Use the Add button next to the Add this Web site to the zone box to add the following > sites: > http://*.windowsupdate.microsoft.com > https://*.windowsupdate.microsoft.com > http://download.windowsupdate.com > > Suggestion 6:- > The below links assist you in checking your system for parasites:- > http://aumha.org/a/noads.htm > http://inetexplorer.mvps.org/tshoot.html > Please note that some malware may kill the internet connection when it is removed, > the program on the link below will enable you to regain the internet connection. > http://www.cexx.org/lspfix.htm > > Spyware Programs links:- > http://www.microsoft.com/athome/secu...e/default.mspx (Windows > Defender) > www.lavasoftusa.com Ad-Aware > www.security.kolla.de Spybot > > Suggestion 7:- > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm > etc > Also make sure you don't have a Web Accelerator working in the background such as > NetZerio, HiSpeed, Speedband etc. > > > -- > > ================================== > TaurArian [MS-MVP] 2005-2007 - Australia > ================================== > http://www.dts-l.org/goodpost.htm > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > information current) > > > "Kay" <> wrote in message > news:5B6C9265-4E11-4679-AA70-... > |I checked security it wasn,t blocked. I deleted Active X found the lateset > | versions on line and re installed them. I rechecked Active X was not blocked. > | Still doesn,t work. > | > | "TaurArian [MS-MVP]" wrote: > | > | > If you have a Wireless Router:- > | > In the security tab, make sure you aren't blocking AcitveX > | > > | > -- > | > > | > ================================== > | > TaurArian [MS-MVP] 2005-2007 - Australia > | > ================================== > | > http://www.dts-l.org/goodpost.htm > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > | > information current) > | > > | > > | > "Kay" <> wrote in message > | > news:BC818666-3ACC-41EF-ADC2-... > | > | Microsoft Update loads fine. I click custom, it begins to scan (producing the > | > | green progress bar). It just keeps doing this for days. No error code is > | > | produced. This happens on my main desktop and my laptop. Everything is fine > | > | on my other desktop. All three use a wireless internet connection through AOL. > | > | > | > | I have deleted cookies, done maintenance. Relabelled the catroot file. > | > | Changed MsConfig auto settings off and back on etc > | > | > | > | HELP Please! > | > > | > > | > > > > |
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Guest
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Just a thought, I am running NOD32. Could this have anything to do with it?
"TaurArian [MS-MVP]" wrote: > Suggestion 1:- > Clearing Temporary Internet files, cookies and history in Internet Explorer > Tools>Internet Options>General > You'll see Delete Cookies, Delete files, Delete History > NB: "Delete all offline content", will delete all files needed to browse the websites > offline. > Reboot and try Windows Update again. > > Suggestion 2:- > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and > verify the Status is Started. > Click Start, Choose Run, and in the Run box, type services.msc, Click OK > Locate the Background Intelligent Transfer Service service, and right-click to select > it. > Select Properties, and in the Startup Type list, select Automatic. Verify the service > Status is Started. Click OK. > > 2. Check that the Set Event Log service is set to Automatic and verify that the > Status is Started > Click Start, Choose Run, and in the Run box, type services.msc, Click OK. > Locate the Event Log service, and right-click to select it. > Select Properties., and in the Startup type list, select Automatic. Verify the > Service status is Started. Click OK. > > 3. Register qmgr.dll and qmgrprxy.dll > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. > > Suggestion 3:- > It is possible that the contents of the SoftwareDistribution folder have become > corrupted, so try Renaming the SoftwareDistribution folder > Click Start, Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Stop. > Stopping the service will take a moment. > > Rename the "SoftwareDistribution" folder: > a. Click Start, click Run, type: %systemroot% > Click OK. > b. Right-click the SoftwareDistribution folder, and then click Rename. > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. > > Click Start. Choose Run. > In the Run box, type services.msc. > Click OK. > Right-click the Automatic Updates service. > Click Start. > Starting the service will take a moment. > > Please note that your update history is contained in the "datastore" folder and when > you rename the Software Distribution folder, the history is lost but it's not > important. You can if need be, copy the contents back from the renamed > softwareDistribution.old folder. Losing the history of Windows Updates is not > important. > > Suggestion 4:- > Certain files may have become unregistered, and you will need to register them > again:- > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. > > Do the same for the other files:- > wucltui.dll > wuaueng.dll > wuapi.dll > jscript.dll > MSXML.DLL > MSXML2.DLL > MSXML3.DLL > > Suggestion 5:- > > Add Windows Update to the Trusted Sites Zone: > Please note that Security settings in Internet Explorer must be set to Medium or > lower for ActiveX files to correctly pass to your computer. > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected > by the lowering of Security settings. Your current security settings for all other > Web sites will remain as they are currently configured. > > Open Internet Explorer, click Tools, and then click Internet Options, Click Security. > Click Trusted Sites Zone. Click Sites. > Clear the Require server verification (https for all sites in this zone check box.> Use the Add button next to the Add this Web site to the zone box to add the following > sites: > http://*.windowsupdate.microsoft.com > https://*.windowsupdate.microsoft.com > http://download.windowsupdate.com > > Suggestion 6:- > The below links assist you in checking your system for parasites:- > http://aumha.org/a/noads.htm > http://inetexplorer.mvps.org/tshoot.html > Please note that some malware may kill the internet connection when it is removed, > the program on the link below will enable you to regain the internet connection. > http://www.cexx.org/lspfix.htm > > Spyware Programs links:- > http://www.microsoft.com/athome/secu...e/default.mspx (Windows > Defender) > www.lavasoftusa.com Ad-Aware > www.security.kolla.de Spybot > > Suggestion 7:- > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm > etc > Also make sure you don't have a Web Accelerator working in the background such as > NetZerio, HiSpeed, Speedband etc. > > > -- > > ================================== > TaurArian [MS-MVP] 2005-2007 - Australia > ================================== > http://www.dts-l.org/goodpost.htm > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > information current) > > > "Kay" <> wrote in message > news:5B6C9265-4E11-4679-AA70-... > |I checked security it wasn,t blocked. I deleted Active X found the lateset > | versions on line and re installed them. I rechecked Active X was not blocked. > | Still doesn,t work. > | > | "TaurArian [MS-MVP]" wrote: > | > | > If you have a Wireless Router:- > | > In the security tab, make sure you aren't blocking AcitveX > | > > | > -- > | > > | > ================================== > | > TaurArian [MS-MVP] 2005-2007 - Australia > | > ================================== > | > http://www.dts-l.org/goodpost.htm > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > | > information current) > | > > | > > | > "Kay" <> wrote in message > | > news:BC818666-3ACC-41EF-ADC2-... > | > | Microsoft Update loads fine. I click custom, it begins to scan (producing the > | > | green progress bar). It just keeps doing this for days. No error code is > | > | produced. This happens on my main desktop and my laptop. Everything is fine > | > | on my other desktop. All three use a wireless internet connection through AOL. > | > | > | > | I have deleted cookies, done maintenance. Relabelled the catroot file. > | > | Changed MsConfig auto settings off and back on etc > | > | > | > | HELP Please! > | > > | > > | > > > > |
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Guest
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You receive a "0x8007041D" error when you visit the Windows Update Web site
http://support.microsoft.com/?scid=kb;en-us;902322 -- ================================== TaurArian [MS-MVP] 2005-2007 - Australia ================================== http://www.dts-l.org/goodpost.htm Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 (Links to web pages and MSKB Articles are posted for the purposes of keeping the information current) "Kay" <> wrote in message news:93146BE7-79F5-4F09-AE4C-... | Just a thought, I am running NOD32. Could this have anything to do with it? | | "TaurArian [MS-MVP]" wrote: | | > Suggestion 1:- | > Clearing Temporary Internet files, cookies and history in Internet Explorer | > Tools>Internet Options>General | > You'll see Delete Cookies, Delete files, Delete History | > NB: "Delete all offline content", will delete all files needed to browse the websites | > offline. | > Reboot and try Windows Update again. | > | > Suggestion 2:- | > 1: Check that the Background Intelligent Transfer Service to is set to Automatic and | > verify the Status is Started. | > Click Start, Choose Run, and in the Run box, type services.msc, Click OK | > Locate the Background Intelligent Transfer Service service, and right-click to select | > it. | > Select Properties, and in the Startup Type list, select Automatic. Verify the service | > Status is Started. Click OK. | > | > 2. Check that the Set Event Log service is set to Automatic and verify that the | > Status is Started | > Click Start, Choose Run, and in the Run box, type services.msc, Click OK. | > Locate the Event Log service, and right-click to select it. | > Select Properties., and in the Startup type list, select Automatic. Verify the | > Service status is Started. Click OK. | > | > 3. Register qmgr.dll and qmgrprxy.dll | > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. | > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. | > | > Suggestion 3:- | > It is possible that the contents of the SoftwareDistribution folder have become | > corrupted, so try Renaming the SoftwareDistribution folder | > Click Start, Choose Run. | > In the Run box, type services.msc. | > Click OK. | > Right-click the Automatic Updates service. | > Click Stop. | > Stopping the service will take a moment. | > | > Rename the "SoftwareDistribution" folder: | > a. Click Start, click Run, type: %systemroot% | > Click OK. | > b. Right-click the SoftwareDistribution folder, and then click Rename. | > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. | > | > Click Start. Choose Run. | > In the Run box, type services.msc. | > Click OK. | > Right-click the Automatic Updates service. | > Click Start. | > Starting the service will take a moment. | > | > Please note that your update history is contained in the "datastore" folder and when | > you rename the Software Distribution folder, the history is lost but it's not | > important. You can if need be, copy the contents back from the renamed | > softwareDistribution.old folder. Losing the history of Windows Updates is not | > important. | > | > Suggestion 4:- | > Certain files may have become unregistered, and you will need to register them | > again:- | > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. | > | > Do the same for the other files:- | > wucltui.dll | > wuaueng.dll | > wuapi.dll | > jscript.dll | > MSXML.DLL | > MSXML2.DLL | > MSXML3.DLL | > | > Suggestion 5:- | > | > Add Windows Update to the Trusted Sites Zone: | > Please note that Security settings in Internet Explorer must be set to Medium or | > lower for ActiveX files to correctly pass to your computer. | > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected | > by the lowering of Security settings. Your current security settings for all other | > Web sites will remain as they are currently configured. | > | > Open Internet Explorer, click Tools, and then click Internet Options, Click Security. | > Click Trusted Sites Zone. Click Sites. | > Clear the Require server verification (https for all sites in this zone checkbox. | > Use the Add button next to the Add this Web site to the zone box to add the following | > sites: | > http://*.windowsupdate.microsoft.com | > https://*.windowsupdate.microsoft.com | > http://download.windowsupdate.com | > | > Suggestion 6:- | > The below links assist you in checking your system for parasites:- | > http://aumha.org/a/noads.htm | > http://inetexplorer.mvps.org/tshoot.html | > Please note that some malware may kill the internet connection when it is removed, | > the program on the link below will enable you to regain the internet connection. | > http://www.cexx.org/lspfix.htm | > | > Spyware Programs links:- | > http://www.microsoft.com/athome/secu...e/default.mspx (Windows | > Defender) | > www.lavasoftusa.com Ad-Aware | > www.security.kolla.de Spybot | > | > Suggestion 7:- | > Make sure you haven't got anything blocking Windows Update like Nortons, Zonealarm | > etc | > Also make sure you don't have a Web Accelerator working in the background such as | > NetZerio, HiSpeed, Speedband etc. | > | > | > -- | > | > ================================== | > TaurArian [MS-MVP] 2005-2007 - Australia | > ================================== | > http://www.dts-l.org/goodpost.htm | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the | > information current) | > | > | > "Kay" <> wrote in message | > news:5B6C9265-4E11-4679-AA70-... | > |I checked security it wasn,t blocked. I deleted Active X found the lateset | > | versions on line and re installed them. I rechecked Active X was not blocked. | > | Still doesn,t work. | > | | > | "TaurArian [MS-MVP]" wrote: | > | | > | > If you have a Wireless Router:- | > | > In the security tab, make sure you aren't blocking AcitveX | > | > | > | > -- | > | > | > | > ================================== | > | > TaurArian [MS-MVP] 2005-2007 - Australia | > | > ================================== | > | > http://www.dts-l.org/goodpost.htm | > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 | > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the | > | > information current) | > | > | > | > | > | > "Kay" <> wrote in message | > | > news:BC818666-3ACC-41EF-ADC2-... | > | > | Microsoft Update loads fine. I click custom, it begins to scan (producing the | > | > | green progress bar). It just keeps doing this for days. No error code is | > | > | produced. This happens on my main desktop and my laptop. Everything is fine | > | > | on my other desktop. All three use a wireless internet connection through AOL. | > | > | | > | > | I have deleted cookies, done maintenance. Relabelled the catroot file. | > | > | Changed MsConfig auto settings off and back on etc | > | > | | > | > | HELP Please! | > | > | > | > | > | > | > | > | > |
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I don,t get any errors, the green scroll bar just scrolls for days.
I first rang MS support September 2005 (have all the emails), 3 hr call, couldn,t fix it. Passed on to MS 2Research engineer", one hour call no joy. Re installed operating system, still same problem. It,s now November 2006. "TaurArian [MS-MVP]" wrote: > You receive a "0x8007041D" error when you visit the Windows Update Web site > http://support.microsoft.com/?scid=kb;en-us;902322 > > -- > > ================================== > TaurArian [MS-MVP] 2005-2007 - Australia > ================================== > http://www.dts-l.org/goodpost.htm > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > information current) > > > "Kay" <> wrote in message > news:93146BE7-79F5-4F09-AE4C-... > | Just a thought, I am running NOD32. Could this have anything to do with it? > | > | "TaurArian [MS-MVP]" wrote: > | > | > Suggestion 1:- > | > Clearing Temporary Internet files, cookies and history in Internet Explorer > | > Tools>Internet Options>General > | > You'll see Delete Cookies, Delete files, Delete History > | > NB: "Delete all offline content", will delete all files needed to browse the > websites > | > offline. > | > Reboot and try Windows Update again. > | > > | > Suggestion 2:- > | > 1: Check that the Background Intelligent Transfer Service to is set to Automatic > and > | > verify the Status is Started. > | > Click Start, Choose Run, and in the Run box, type services.msc, Click OK > | > Locate the Background Intelligent Transfer Service service, and right-click to > select > | > it. > | > Select Properties, and in the Startup Type list, select Automatic. Verify the > service > | > Status is Started. Click OK. > | > > | > 2. Check that the Set Event Log service is set to Automatic and verify that the > | > Status is Started > | > Click Start, Choose Run, and in the Run box, type services.msc, Click OK. > | > Locate the Event Log service, and right-click to select it. > | > Select Properties., and in the Startup type list, select Automatic. Verify the > | > Service status is Started. Click OK. > | > > | > 3. Register qmgr.dll and qmgrprxy.dll > | > Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK. > | > Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK. > | > > | > Suggestion 3:- > | > It is possible that the contents of the SoftwareDistribution folder have become > | > corrupted, so try Renaming the SoftwareDistribution folder > | > Click Start, Choose Run. > | > In the Run box, type services.msc. > | > Click OK. > | > Right-click the Automatic Updates service. > | > Click Stop. > | > Stopping the service will take a moment. > | > > | > Rename the "SoftwareDistribution" folder: > | > a. Click Start, click Run, type: %systemroot% > | > Click OK. > | > b. Right-click the SoftwareDistribution folder, and then click Rename. > | > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder. > | > > | > Click Start. Choose Run. > | > In the Run box, type services.msc. > | > Click OK. > | > Right-click the Automatic Updates service. > | > Click Start. > | > Starting the service will take a moment. > | > > | > Please note that your update history is contained in the "datastore" folder and > when > | > you rename the Software Distribution folder, the history is lost but it's not > | > important. You can if need be, copy the contents back from the renamed > | > softwareDistribution.old folder. Losing the history of Windows Updates is not > | > important. > | > > | > Suggestion 4:- > | > Certain files may have become unregistered, and you will need to register them > | > again:- > | > Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK. > | > > | > Do the same for the other files:- > | > wucltui.dll > | > wuaueng.dll > | > wuapi.dll > | > jscript.dll > | > MSXML.DLL > | > MSXML2.DLL > | > MSXML3.DLL > | > > | > Suggestion 5:- > | > > | > Add Windows Update to the Trusted Sites Zone: > | > Please note that Security settings in Internet Explorer must be set to Medium or > | > lower for ActiveX files to correctly pass to your computer. > | > Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be > affected > | > by the lowering of Security settings. Your current security settings for all > other > | > Web sites will remain as they are currently configured. > | > > | > Open Internet Explorer, click Tools, and then click Internet Options, Click > Security. > | > Click Trusted Sites Zone. Click Sites. > | > Clear the Require server verification (https for all sites in this zone check> box. > | > Use the Add button next to the Add this Web site to the zone box to add the > following > | > sites: > | > http://*.windowsupdate.microsoft.com > | > https://*.windowsupdate.microsoft.com > | > http://download.windowsupdate.com > | > > | > Suggestion 6:- > | > The below links assist you in checking your system for parasites:- > | > http://aumha.org/a/noads.htm > | > http://inetexplorer.mvps.org/tshoot.html > | > Please note that some malware may kill the internet connection when it is > removed, > | > the program on the link below will enable you to regain the internet connection. > | > http://www.cexx.org/lspfix.htm > | > > | > Spyware Programs links:- > | > http://www.microsoft.com/athome/secu...e/default.mspx (Windows > | > Defender) > | > www.lavasoftusa.com Ad-Aware > | > www.security.kolla.de Spybot > | > > | > Suggestion 7:- > | > Make sure you haven't got anything blocking Windows Update like Nortons, > Zonealarm > | > etc > | > Also make sure you don't have a Web Accelerator working in the background such as > | > NetZerio, HiSpeed, Speedband etc. > | > > | > > | > -- > | > > | > ================================== > | > TaurArian [MS-MVP] 2005-2007 - Australia > | > ================================== > | > http://www.dts-l.org/goodpost.htm > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the > | > information current) > | > > | > > | > "Kay" <> wrote in message > | > news:5B6C9265-4E11-4679-AA70-... > | > |I checked security it wasn,t blocked. I deleted Active X found the lateset > | > | versions on line and re installed them. I rechecked Active X was not blocked. > | > | Still doesn,t work. > | > | > | > | "TaurArian [MS-MVP]" wrote: > | > | > | > | > If you have a Wireless Router:- > | > | > In the security tab, make sure you aren't blocking AcitveX > | > | > > | > | > -- > | > | > > | > | > ================================== > | > | > TaurArian [MS-MVP] 2005-2007 - Australia > | > | > ================================== > | > | > http://www.dts-l.org/goodpost.htm > | > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527 > | > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping > the > | > | > information current) > | > | > > | > | > > | > | > "Kay" <> wrote in message > | > | > news:BC818666-3ACC-41EF-ADC2-... > | > | > | Microsoft Update loads fine. I click custom, it begins to scan (producing > the > | > | > | green progress bar). It just keeps doing this for days. No error code is > | > | > | produced. This happens on my main desktop and my laptop. Everything is fine > | > | > | on my other desktop. All three use a wireless internet connection through > AOL. > | > | > | > | > | > | I have deleted cookies, done maintenance. Relabelled the catroot file. > | > | > | Changed MsConfig auto settings off and back on etc > | > | > | > | > | > | HELP Please! > | > | > > | > | > > | > | > > | > > | > > | > > > > |
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