Won't boot.

After a power failure I was unable to boot Vista Ultimate.
At first I got a message that no Keyboard was detected on boot. I removed
the USB keyboard that has always worked and plugged in a PS2 KB. Now I was
able to boot to where it asked me if I wanted to start normal or in Safe
mode. I tried Safe mode and got back to where it asked me again. This time I
requested to boot into the last known working config and again it got me
back to where it asks me normal or safe mode. Then I tried booting from the
Vista CD and it loaded a bunch of files but then switched to a blue screen
displaying the following line:
***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
A Vista recovery disk got me to that same blue screen.
I'd sure appreciate some help getting this machine going again. P I I A SO
I.

Mako

See the following

http://msdn.microsoft.com/en-gb/library/ms793589.aspx

or

http://support.microsoft.com/?kbid=930261&sd=RMVP

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Marko" <> wrote in message
news:%...
> After a power failure I was unable to boot Vista Ultimate.
> At first I got a message that no Keyboard was detected on boot. I removed the USB
> keyboard that has always worked and plugged in a PS2 KB. Now I was able to boot to
> where it asked me if I wanted to start normal or in Safe mode. I tried Safe mode
> and got back to where it asked me again. This time I requested to boot into the
> last known working config and again it got me back to where it asks me normal or
> safe mode. Then I tried booting from the Vista CD and it loaded a bunch of files
> but then switched to a blue screen displaying the following line:
> ***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
> A Vista recovery disk got me to that same blue screen.
> I'd sure appreciate some help getting this machine going again. P I I A SO I.

Thanks for the quick reply. I tried the first part of the first link without
a positive result. The second part of the first link is a little over my
head but does not appear to apply since nothing was added or changed on the
machine.
The second link does not apply in my situation.


"Peter Foldes" <> wrote in message
news:%...
> Mako
>
> See the following
>
> http://msdn.microsoft.com/en-gb/library/ms793589.aspx
>
> or
>
> http://support.microsoft.com/?kbid=930261&sd=RMVP
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Marko" <> wrote in message
> news:%...
>> After a power failure I was unable to boot Vista Ultimate.
>> At first I got a message that no Keyboard was detected on boot. I removed
>> the USB keyboard that has always worked and plugged in a PS2 KB. Now I
>> was able to boot to where it asked me if I wanted to start normal or in
>> Safe mode. I tried Safe mode and got back to where it asked me again.
>> This time I requested to boot into the last known working config and
>> again it got me back to where it asks me normal or safe mode. Then I
>> tried booting from the Vista CD and it loaded a bunch of files but then
>> switched to a blue screen displaying the following line:
>> ***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
>> A Vista recovery disk got me to that same blue screen.
>> I'd sure appreciate some help getting this machine going again. P I I A
>> SO I.
>

A power failure or surge may have damaged your computer.
If you do not know how to troubleshoot hardware problems take the machine to
a repair shop.
If the motherboard was toasted they may be able to at least remove your hard
drives so you can read their data with a different machine.

"pupick" <> wrote in message
news:A2AA4CD4-E5E7-420F-AAC6-...
>A power failure or surge may have damaged your computer.
> If you do not know how to troubleshoot hardware problems take the machine
> to a repair shop.
> If the motherboard was toasted they may be able to at least remove your
> hard drives so you can read their data with a different machine.

OP may have backups.
I'd take this as an opportunity (excuse) to buy one of those new fast
machines.
Financially, it's not worth fixing.

Thanks for the reply. Unfortunately none of what's in the links has helped
getting this machine to boot.
Is there anything else that can be tried?
Marko

"Peter Foldes" <> wrote in message
news:%...
> Mako
>
> See the following
>
> http://msdn.microsoft.com/en-gb/library/ms793589.aspx
>
> or
>
> http://support.microsoft.com/?kbid=930261&sd=RMVP
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Marko" <> wrote in message
> news:%...
>> After a power failure I was unable to boot Vista Ultimate.
>> At first I got a message that no Keyboard was detected on boot. I removed
>> the USB keyboard that has always worked and plugged in a PS2 KB. Now I
>> was able to boot to where it asked me if I wanted to start normal or in
>> Safe mode. I tried Safe mode and got back to where it asked me again.
>> This time I requested to boot into the last known working config and
>> again it got me back to where it asks me normal or safe mode. Then I
>> tried booting from the Vista CD and it loaded a bunch of files but then
>> switched to a blue screen displaying the following line:
>> ***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
>> A Vista recovery disk got me to that same blue screen.
>> I'd sure appreciate some help getting this machine going again. P I I A
>> SO I.
>

It is a new machine and I'm not going to buy another one every time
something goes wrong. I have good surge protection and there's nothing wrong
with the HDD. I can attach it to another machine and access all data.
---Does anyone have any idea as to why I'm unable to boot into Vista, or do
a repair install from the Vista CD?

"Pete" <> wrote in message
news:Qg4xl.24387$...
>
> "pupick" <> wrote in message
> news:A2AA4CD4-E5E7-420F-AAC6-...
>>A power failure or surge may have damaged your computer.
>> If you do not know how to troubleshoot hardware problems take the machine
>> to a repair shop.
>> If the motherboard was toasted they may be able to at least remove your
>> hard drives so you can read their data with a different machine.
>
> OP may have backups.
> I'd take this as an opportunity (excuse) to buy one of those new fast
> machines.
> Financially, it's not worth fixing.
>

"Marko" <> wrote in message
news:%...
> It is a new machine and I'm not going to buy another one every time
> something goes wrong. I have good surge protection and there's nothing
> wrong with the HDD. I can attach it to another machine and access all
> data.
> ---Does anyone have any idea as to why I'm unable to boot into Vista, or
> do a repair install from the Vista CD?
>
> "Pete" <> wrote in message
> news:Qg4xl.24387$...
>>
>> "pupick" <> wrote in message
>> news:A2AA4CD4-E5E7-420F-AAC6-...
>>>A power failure or surge may have damaged your computer.
>>> If you do not know how to troubleshoot hardware problems take the
>>> machine to a repair shop.
>>> If the motherboard was toasted they may be able to at least remove your
>>> hard drives so you can read their data with a different machine.
>>
>> OP may have backups.
>> I'd take this as an opportunity (excuse) to buy one of those new fast
>> machines.
>> Financially, it's not worth fixing.
>>
>



There is no such thing as "good surge protection". Unless you have a name
brand Uninterruptable Power Supply (UPS Battery Backup) your hardware is
succeptable to damage.

I believe your hardware is damaged. Here's what you can do after backing up
your data:

Try a different Video card.
Download and run Memtest86 for several hours.
Download and run the "Disk Test" software from the manufacturer of your hard
disk.

If all of the above fail to resolve your problem, then you may assume your
mainboard is toast.

If the machine is new and still under warranty, you may have some luck
returning it for warranty service.



--
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On Mar 20, 6:11*pm, "Marko" <dkv...@gmail.com> wrote:
> After a power failure I was unable to boot Vista Ultimate.
> ... Then I tried booting from the Vista CD and it loaded a
> bunch of files but then switched to a blue screen
> displaying the following line:
> ***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
> A Vista recovery disk got me to that same blue screen.

First eliminate so many speculations. Power failures do not cause
damage which suggests some replies are based in popular myth and
minimal technical knowledge. You have a failure that may be hardware
or software. Until you know what has failed, any solution is only
wild speculation - and could make the problem worse.

STOP code would have been more useful had the entire message been
provided. With insufficient information, the problem may be related
to a driver. Without the entire message, we don't even know which
hardware or software driver to suspect.

Moving on. This is why more responsible computer manufacturers
provide comprehensive hardware diagnostics for free. What is your
manufacturer? That means all hardware is known without any OS loaded
or executing. The OS only complicates analysis. IOW first is to
break the problem down into parts. Then analyze each part.

Without hardware diagnostics (provided on hard drive, on a CD, and
on manufacturer web site), then download diagnostics from the few
component hardware manufacturers that can halt a loading OS. List
includes sound card, video processor, CPU, some motherboard functions,
memory, and the power supply 'system' (more than just a supply).
Simple procedures can identify any definitively - that means without
doubt.

If hardware works, then maybe a software driver was harmed. Which
one? The entire STOP message would have suggested which.

You can boot to safe mode. That means system (event) logs must be
reviewed. Again, know what has failed long before trying to fix
anything (and maybe make the problem worse). Also Device Manager.
With the rest of that STOP error message, you might know which
hardware device to remove in Device Manager. Then a reboot of Vista
would load a new driver.

Finally, if your surge protector was so good, then it lists each
type of surge and protection from each surge in numeric specs. Did
you think it was good because it cost so much? Or because that is
also a popular myth? Notice no protection claims in numbers because
it does not claim to protect from a type of surge that is typically
destructive. If it provides effective protection, then it
specifically lists that protection using numbers in a manufacturer
spec.

Other tasks can help to first find, then correct the problem. Above
are first things done to find what has failed. Only then would we
even know why.

"westom" <> wrote in message
news:afd8cf3e-1ace-4372-a79a-...
On Mar 20, 6:11 pm, "Marko" <dkv...@gmail.com> wrote:
> After a power failure I was unable to boot Vista Ultimate.
> ... Then I tried booting from the Vista CD and it loaded a
> bunch of files but then switched to a blue screen
> displaying the following line:
> ***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
> A Vista recovery disk got me to that same blue screen.

First eliminate so many speculations. Power failures do not cause
damage which suggests some replies are based in popular myth and
minimal technical knowledge. You have a failure that may be hardware
or software. Until you know what has failed, any solution is only
wild speculation - and could make the problem worse.

STOP code would have been more useful had the entire message been
provided. With insufficient information, the problem may be related
to a driver. Without the entire message, we don't even know which
hardware or software driver to suspect.

Moving on. This is why more responsible computer manufacturers
provide comprehensive hardware diagnostics for free. What is your
manufacturer? That means all hardware is known without any OS loaded
or executing. The OS only complicates analysis. IOW first is to
break the problem down into parts. Then analyze each part.

Without hardware diagnostics (provided on hard drive, on a CD, and
on manufacturer web site), then download diagnostics from the few
component hardware manufacturers that can halt a loading OS. List
includes sound card, video processor, CPU, some motherboard functions,
memory, and the power supply 'system' (more than just a supply).
Simple procedures can identify any definitively - that means without
doubt.

If hardware works, then maybe a software driver was harmed. Which
one? The entire STOP message would have suggested which.

You can boot to safe mode. That means system (event) logs must be
reviewed. Again, know what has failed long before trying to fix
anything (and maybe make the problem worse). Also Device Manager.
With the rest of that STOP error message, you might know which
hardware device to remove in Device Manager. Then a reboot of Vista
would load a new driver.

Finally, if your surge protector was so good, then it lists each
type of surge and protection from each surge in numeric specs. Did
you think it was good because it cost so much? Or because that is
also a popular myth? Notice no protection claims in numbers because
it does not claim to protect from a type of surge that is typically
destructive. If it provides effective protection, then it
specifically lists that protection using numbers in a manufacturer
spec.

Other tasks can help to first find, then correct the problem. Above
are first things done to find what has failed. Only then would we
even know why.

The entire STOP message is exactly what I had posted in my initial post:

***STOP: 0x0000000A (0xC0020000, 0x00000000, 0x88B9E036)
This is all that it says on an otherwise empty blue screen.
I can't get past this blue screen and therefore SAFE mode is not an option.
Starting the machine with a clean, NTFS formatted hard drive and the Vista
disk in the DVD drive I again get to where it loads the initial Vista files
but then goes to the -end of the road- blue screen. Whith the clean hard
drive there were no drivers to load and only the hdd, Monitor and the
DVDdrive are connected. The screen gives me info up to the blue screen which
probably confirms that the Video card is not the problem? Boot up info such
as processor and memory test all display normal. The machine is not a name
brand and has no hardware diagnostics. Asus MB with AMD processor.
The power failure was caused by me when I turned off the wrong breaker in
the basement. This should not cause a surge.
Based on all the help here and what I've done so far, it probably comes down
to the Mobo?