On Sun, 16 Sep 2007 13:44:00 -0700, Goldfinger wrote:
> "N. Miller" wrote:
>> On Sun, 16 Sep 2007 10:42:06 -0700, Goldfinger wrote:
>>> I have three different address on roadrunner. Two of them download messages
>>> just fine. The other times out & I get the warning that it has timed out. And
>>> it gives me an error of 0x800CCC19. All the infor for the server & the
>>> password is the same for all three & in Thunderbird; And as I said the other
>>> 2 download fine, and all three download to Thunderbird.
>>>
>>> Any Ideas on how I can get the other mailbox to download?
>> And this is which Microsoft application? Windows Live Messenger does not
>> download email. Since you posted to a "Live" group, I will assume you are
>> asking about "Windows Live Mail", which is, properly, covered in the
>> 'microsoft.public.windows.live.mail.desktop' group. I have cross posted this
>> to that group, and the Followup-To: has been set to that group; for all the
>> good that will do for people who insist upon hammering nails with crescent
>> wrenches (you posted to an NNTP group with an HTTP client! "Microsoft CDO
>> for Windows 2000" is a web thingy, not a news thingy). But that is really
>> the fault of Microsoft for trying to control the Internet to their own
>> corporate benefit.
>>
>> Did you Google on that error number? I usually have pretty good success with
>> that:
>>
>> http://www.google.com/search?client=...er:+0x800CCC19
>>
>> It appears that the most common cause of that problem is anti virus email
>> scanning. Turn off your AV email scanner. Better yet, uninstall your AV
>> program, then reinstall it using "Custome Install", then unselect the email
>> scanner. You don't need it, and it interferes with email clients. I have not
>> installed an AV application with client-side email scanning in over three
>> years.
> Sorry, didn't realize where it was going until after I sent it.
>
> I turned off the email scanner, and still the same problem. And why would
> that only cause a problem with one of the addresses from Roadrunner. The
> other two download fine!!
AV email scanning creates a proxy between the client and the server. When
Windows Live Mail attempts to connect to the server, it actually connects to
the local proxy, and the proxy connects to the server. This "Rube Goldberg"
contraption violates the "KISS" ("Keep It Simple, Stupid") principle, and
does not buy you any extra protection against malware. Indeed, I once
received an email with a suspicious attachment which my AV scanner failed to
detect was malicious. I had to submit it to my AV vendor for testing; it was
a new variant of malware. Had I trusted my AV scanner (which didn't "bark"
at the attachment), and opened the attachment, I would have been infected.
So, even had I been scanning email, I would not have been protected from
that bug. Only a bit of caution and paranoia helped me with that.
Now, knowing that a proxy can introduce handling delays in email, especially
if the message is large, it is entirely possible that only a single account
could be adversely affected. So the original advice was quite plausible, and
based on checking a couple of the links in the Google search (which you
*could* have done for yourself!)
Aside from AV email scanning, and the odd chance that you are reaching a
different server in a server farm with that single account, or a
"fat-fingered" typo in the account setup, I can't think of anything else to
explain the behavior. Well, maybe a corrupt install of WLM, which would mean
uninstall and reinstall the application. Turn off your background AV scanner
during installation; AV scanning may see normal file changes during an
install as malicious activity.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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