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Word 2007 not responding

 
 
Veronica
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      07-14-2008
Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.
 
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Guest
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      07-14-2008
You can test if it is templates by typing in Start Run

winword /a

If word works then it is templates.
"Veronica" <> wrote in message
news:8F505F5C-ABF9-44FA-9716-...
> Help! Word keeps locking up and gives the mesage "not responding" This
> worked
> fine for 4 months and now suddenly it gives me this message when I want to
> ope a saved file or close word. I find this very annoying. This office
> program cost way too much money not to work. I have been told it could be
> templates, but I am not an IT speacialist, so I need more detailed
> information in order to fix the problem.
> Thanks to anyone who may be able to help me.


 
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Nonny
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      07-14-2008
On Sun, 13 Jul 2008 23:51:01 -0700, Veronica
<> wrote:

>Help! Word keeps locking up and gives the mesage "not responding" This worked
>fine for 4 months and now suddenly it gives me this message when I want to
>ope a saved file or close word. I find this very annoying. This office
>program cost way too much money not to work. I have been told it could be
>templates, but I am not an IT speacialist, so I need more detailed
>information in order to fix the problem.
>Thanks to anyone who may be able to help me.


Try telling your problem to the Word pros at:

microsoft.public.office.misc
 
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Gordon
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      07-14-2008
"Veronica" <> wrote in message
news:8F505F5C-ABF9-44FA-9716-...
> Help! Word keeps locking up and gives the mesage "not responding" This
> worked
> fine for 4 months and now suddenly it gives me this message when I want to
> ope a saved file or close word. I find this very annoying. This office
> program cost way too much money not to work. I have been told it could be
> templates, but I am not an IT speacialist, so I need more detailed
> information in order to fix the problem.
> Thanks to anyone who may be able to help me.



You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser

 
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Nonny
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      07-14-2008
On Mon, 14 Jul 2008 09:57:12 +0100, "Gordon"
<> wrote:

>"Veronica" <> wrote in message
>news:8F505F5C-ABF9-44FA-9716-...
>> Help! Word keeps locking up and gives the mesage "not responding" This
>> worked
>> fine for 4 months and now suddenly it gives me this message when I want to
>> ope a saved file or close word. I find this very annoying. This office
>> program cost way too much money not to work. I have been told it could be
>> templates, but I am not an IT speacialist, so I need more detailed
>> information in order to fix the problem.
>> Thanks to anyone who may be able to help me.

>
>
>You /could/ try the group Nonny gave you, but even better would be
>microsoft.public.word.newuser


Actually, it's "newusers". Looks like a good one though.
 
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Gordon
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      07-14-2008
"Nonny" <> wrote in message
news:...
> On Mon, 14 Jul 2008 09:57:12 +0100, "Gordon"
> <> wrote:
>
>>"Veronica" <> wrote in message
>>news:8F505F5C-ABF9-44FA-9716-...
>>> Help! Word keeps locking up and gives the mesage "not responding" This
>>> worked
>>> fine for 4 months and now suddenly it gives me this message when I want
>>> to
>>> ope a saved file or close word. I find this very annoying. This office
>>> program cost way too much money not to work. I have been told it could
>>> be
>>> templates, but I am not an IT speacialist, so I need more detailed
>>> information in order to fix the problem.
>>> Thanks to anyone who may be able to help me.

>>
>>
>>You /could/ try the group Nonny gave you, but even better would be
>>microsoft.public.word.newuser

>
> Actually, it's "newusers". Looks like a good one though.



The Office one you mentioned is good, but tends to be very general, whereas
the word one is specific.... :-)

 
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tmaxmill
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      06-22-2009


I had the exact same problem. I did as you suggested and sure enough,
it worked. Do I have to Start Run winword /a from now on?


--
tmaxmill
 
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Bill Daggett
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      06-22-2009
tmaxmill <> wrote:

>
>I had the exact same problem. I did as you suggested and sure enough,
>it worked. Do I have to Start Run winword /a from now on?


Do you really think anyone is still monitoring this thread after a
freaking year?
 
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tmaxmill
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      06-22-2009


::Evidently you are. So, do you have any useful advice?::


--
tmaxmill
 
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Rick Rogers
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      06-23-2009
Hi,

Try locating and deleting the normal.dot template in your user profile as it
is likely corrupt. When you reopen winword, the template will be recreated
cleanly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

"tmaxmill" <> wrote in message
news:...
>
> ::Evidently you are. So, do you have any useful advice?::
>
>
> --
> tmaxmill


 
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