Word documents not opening

Friend running Windows 7, Live Mail and Office 2003

When she receives a message with and word attachment (.doc) and try's to
open it, she receives the (error) message "file does not have a program
associated with it for performing action. Please install a program. If one
is already installed create an association in Default Program Control Panel"

Office 2003 is installed and despite performing the association still cannot
open attachment.

The attachment can be saved and then opened no problem which appears to
conflict with the (error) message - The program is installed and file is
associated.

Appreciate help in resolving

"barrowhill" <> wrote in message
news:ObPdp.159850$2...
> Friend running Windows 7, Live Mail and Office 2003
>
> When she receives a message with and word attachment (.doc) and try's to
> open it, she receives the (error) message "file does not have a program
> associated with it for performing action. Please install a program. If
> one is already installed create an association in Default Program
> Control Panel"
>
> Office 2003 is installed and despite performing the association still
> cannot open attachment.
>
> The attachment can be saved and then opened no problem which appears to
> conflict with the (error) message - The program is installed and file is
> associated.
>
> Appreciate help in resolving
>



Try creating an association this way.

1. Download and save the attachment on the desktop.
2. Right click on the saved file.
3. Select: Open With from the pop-up menu.
4. Click: Choose [default] Program.
5. Select: Microsoft Word.
6. Check: Always use the selected program to open this kind of file.
7. Click OK.

--
Bruce Hagen
MS-MVP Oct. 1, 2004 ~ Sept. 30, 2010
Imperial Beach, CA

Apart from what Bruce has said, you could also try to do Detect & Repair
of your Office 2003. To do this,

Help > Detect & Repair

It takes about 3 to 5 minutes for all links to be recreated. You need
to be logged in as Administrator or a user with administrator rights.

hth


barrowhill wrote:
> Friend running Windows 7, Live Mail and Office 2003
>
> When she receives a message with and word attachment (.doc) and try's to
> open it, she receives the (error) message "file does not have a program
> associated with it for performing action. Please install a program. If
> one is already installed create an association in Default Program
> Control Panel"
>
> Office 2003 is installed and despite performing the association still
> cannot open attachment.
>
> The attachment can be saved and then opened no problem which appears to
> conflict with the (error) message - The program is installed and file is
> associated.
>
> Appreciate help in resolving
>
>
>

If the other suggestions don't work, try this fix:
http://www.winhelponline.com/blog/un...s-mail-or-wlm/

Gary VanderMolen, Microsoft MVP
------------------------------------------------

"barrowhill" wrote in message news:ObPdp.159850$2...

Friend running Windows 7, Live Mail and Office 2003

When she receives a message with and word attachment (.doc) and try's to
open it, she receives the (error) message "file does not have a program
associated with it for performing action. Please install a program. If one
is already installed create an association in Default Program Control Panel"

Office 2003 is installed and despite performing the association still cannot
open attachment.

The attachment can be saved and then opened no problem which appears to
conflict with the (error) message - The program is installed and file is
associated.

Appreciate help in resolving

"barrowhill" <> wrote in message
news:ObPdp.159850$2...
> Friend running Windows 7, Live Mail and Office 2003
>
> When she receives a message with and word attachment (.doc) and try's to
> open it, she receives the (error) message "file does not have a program
> associated with it for performing action. Please install a program. If
> one is already installed create an association in Default Program Control
> Panel"
>
> Office 2003 is installed and despite performing the association still
> cannot open attachment.
>
> The attachment can be saved and then opened no problem which appears to
> conflict with the (error) message - The program is installed and file is
> associated.
>
> Appreciate help in resolving

I know its a long shot, but I had a similar problem recently with Outlook
and it turned out to be related to my anti-virus. I was using combo
anti-virus. Whilst it wasn't flagging anything up it was stopping it from
working. Having uninstalled it and replaced it with Microsoft Security
Essentials the problem went away and I could again open attachments which
I'd previously not had an issue with. So if she is using Comodo then it
might be worth trying an alternative.
--
Brian Cryer
http://www.cryer.co.uk/brian

Good point! It seems that all of Microsoft's email programs can be hampered by third party security programs. Switching to the
more compatible Microsoft Security Essentials will cure that type of problem.

Gary VanderMolen, Microsoft MVP
------------------------------------------------

"Brian Cryer" wrote in message news:ilvvli$pno$...

"barrowhill" <> wrote in message
news:ObPdp.159850$2...
> Friend running Windows 7, Live Mail and Office 2003
>
> When she receives a message with and word attachment (.doc) and try's to open it, she receives the (error) message "file does
> not have a program associated with it for performing action. Please install a program. If one is already installed create an
> association in Default Program Control Panel"
>
> Office 2003 is installed and despite performing the association still cannot open attachment.
>
> The attachment can be saved and then opened no problem which appears to conflict with the (error) message - The program is
> installed and file is associated.
>
> Appreciate help in resolving

I know its a long shot, but I had a similar problem recently with Outlook
and it turned out to be related to my anti-virus. I was using combo
anti-virus. Whilst it wasn't flagging anything up it was stopping it from
working. Having uninstalled it and replaced it with Microsoft Security
Essentials the problem went away and I could again open attachments which
I'd previously not had an issue with. So if she is using Comodo then it
might be worth trying an alternative.
--
Brian Cryer
http://www.cryer.co.uk/brian