Works Installation failure

I have Work 8.5 preinstalled on my Dell Vostro 1000 laptop. The automatic
update downloaded Works 8 update, but it failed to install. The update says
it needs a disc to complete the update. At the end when it can not install
the update, I get error code 8024002D (which is not even an available error
code to look up). Is there a way to find and delete the update from the
laptop?

NY_CIGARSMOKER wrote:

> I have Work 8.5 preinstalled on my Dell Vostro 1000 laptop. The automatic
> update downloaded Works 8 update, but it failed to install. The update says
> it needs a disc to complete the update. At the end when it can not install
> the update, I get error code 8024002D (which is not even an available error
> code to look up). Is there a way to find and delete the update from the
> laptop?
>

If the update in question is KB9455428, download and *save*
*KB955428_en-US.cab*:
http://www.microsoft.com/downloads/d...DisplayLang=en

Once the download completes close all open browsers and programs.
*Right* click KB955428_en-US.cab and choose 'Extract All'.
Either double click the file that is extracted or, right click and
choose Install to install KB9455428.

MowGreen [MVP 2003-2008]
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*-343-* FDNY
Never Forgotten
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