WSUS 80244019 Error

I recently installed SBS 2003 R2 and turned on WSUS. I consistently get an
error i.e. 80244019 with install/download failed for all updates. Poking
around the net, I am guessing that this is most likley due to my servers
inability to download *.exe files. Now, I see references in posts to URLscan
being the culprit but then I am new to SBS administration and can't figure
out if SBS 2003 R2 does have URLscan (looked don't know where it might be) or
if there is some other equivalent mechanism on SBS 2003 where I would fix
this.

Any pointers would be much appreciated.

-Vijay

Perhaps try the WSUS Newsgroup

news://msnews.microsoft.com/microsof...pdate_services
(OE client)
or
(web client)
http://www.microsoft.com/technet/com...opics/sus.mspx


crossposted.

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Vijay Sarathy" <> wrote in message
news:5F133D07-D680-4495-AFC0-...
|I recently installed SBS 2003 R2 and turned on WSUS. I consistently get an
| error i.e. 80244019 with install/download failed for all updates. Poking
| around the net, I am guessing that this is most likley due to my servers
| inability to download *.exe files. Now, I see references in posts to URLscan
| being the culprit but then I am new to SBS administration and can't figure
| out if SBS 2003 R2 does have URLscan (looked don't know where it might be) or
| if there is some other equivalent mechanism on SBS 2003 where I would fix
| this.
|
| Any pointers would be much appreciated.
|
| -Vijay
|

> "Vijay Sarathy" <> wrote in message
> news:5F133D07-D680-4495-AFC0-...
> |I recently installed SBS 2003 R2 and turned on WSUS. I consistently get
> an
> | error i.e. 80244019 with install/download failed for all updates. Poking
> | around the net, I am guessing that this is most likley due to my servers
> | inability to download *.exe files. Now, I see references in posts to
> URLscan
> | being the culprit but then I am new to SBS administration and can't
> figure
> | out if SBS 2003 R2 does have URLscan (looked don't know where it might
> be) or
> | if there is some other equivalent mechanism on SBS 2003 where I would
> fix
> | this.

The 0x80244019 error is an HTTP '404' error and it's caused because the
resource that the client system is trying to download doesn't exist.

You shouldn't have URLScan installed on your SBS2003R2 server, so if you
do... /remove/ it. The only way it would be there is if it was manually
installed, it's primarily a Win2000/IIS5 tool, and is not present on Win2003
servers.

The best way to address this issue is for you to post the specific log
snippet, going back about 15 minutes, where you're seeing the 80244019
error.

--
Lawrence Garvin, M.S., MCTS, MVP-Software Distribution
Everything you need for WSUS is at
http://technet2.microsoft.com/window...s/default.mspx
And, everything else is at
http://wsusinfo.onsitechsolutions.com
.....

"Lawrence Garvin (MVP)" wrote:

> > "Vijay Sarathy" <> wrote in message
> > news:5F133D07-D680-4495-AFC0-...
> > |I recently installed SBS 2003 R2 and turned on WSUS. I consistently get
> > an
> > | error i.e. 80244019 with install/download failed for all updates. Poking
> > | around the net, I am guessing that this is most likley due to my servers
> > | inability to download *.exe files. Now, I see references in posts to
> > URLscan
> > | being the culprit but then I am new to SBS administration and can't
> > figure
> > | out if SBS 2003 R2 does have URLscan (looked don't know where it might
> > be) or
> > | if there is some other equivalent mechanism on SBS 2003 where I would
> > fix
> > | this.
>
> The 0x80244019 error is an HTTP '404' error and it's caused because the
> resource that the client system is trying to download doesn't exist.
>
> You shouldn't have URLScan installed on your SBS2003R2 server, so if you
> do... /remove/ it. The only way it would be there is if it was manually
> installed, it's primarily a Win2000/IIS5 tool, and is not present on Win2003
> servers.
>
> The best way to address this issue is for you to post the specific log
> snippet, going back about 15 minutes, where you're seeing the 80244019
> error.
>
> --
> Lawrence Garvin, M.S., MCTS, MVP-Software Distribution
> Everything you need for WSUS is at
> http://technet2.microsoft.com/window...s/default.mspx
> And, everything else is at
> http://wsusinfo.onsitechsolutions.com
> .....
>
>
>
2008-02-16 08:47:37:531 1644 af8 DnldMgr WARNING: BITS job
{F0F43F6D-41CE-4781-9127-F1DAB61A77FD} failed, updateId =
{CCA88505-779C-49E3-86D9-0C6018819642}.102, hr = 0x80190194, BG_ERROR_CONTEXT
= 5
2008-02-16 08:47:37:531 1644 af8 DnldMgr Progress failure bytes total = 0,
bytes transferred = 0
2008-02-16 08:47:37:531 1644 af8 DnldMgr Failed job file: URL =
http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe, local
path =
C:\WINDOWS\SoftwareDistribution\Download\9d6c94a77 036c2542a19fc65d2dcae51\WindowsXP-KB946026-x86-ENU.exe
2008-02-16 08:47:37:892 1644 af8 DnldMgr Error 0x80244019 occurred while
downloading update; notifying dependent calls.
2008-02-16 08:47:37:902 1644 35c AU >>## RESUMED ## AU: Download update
[UpdateId = {8010E4A8-883F-4EFC-83CE-4FF06D7383BA}]
2008-02-16 08:47:37:902 1644 35c AU # WARNING: Download failed, error =
0x80244019
2008-02-16 08:47:37:902 1644 35c AU #########
2008-02-16 08:47:37:902 1644 35c AU ## END ## AU: Download updates
2008-02-16 08:47:37:902 1644 35c AU #############
2008-02-16 08:47:37:902 1644 35c AU Setting AU scheduled install time to
2008-02-17 08:00:00
2008-02-16 08:47:37:922 1644 1f0 AU No pending client directive
2008-02-16 08:47:42:939 1644 dd0 Report REPORT EVENT:
{086F13E7-A44E-44EC-897D-1DDB6748598A} 2008-02-16
08:47:37:942-0500 1 161 101 {8010E4A8-883F-4EFC-83CE-4FF06D7383BA} 102 80244019 AutomaticUpdates Failure Content Download Error: Download failed.
2008-02-16 08:54:02:072 1644 dd0 Report Uploading 5 events using cached
cookie, reporting URL =
http://bruno/ReportingWebService/Rep...ebService.asmx
2008-02-16 08:54:02:132 1644 dd0 Report Reporter successfully uploaded 5
events.

Here is a snippet of my WindowsUpdate.log. When I enter
http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe in the
address of I.E. I get "The page cannot be found". If IIS was working
correctly, this link should be able to be found. I believe it has problems
resolving http://bruno/Content/ from the WSUS but I don't know how to fix it.
Thanks,
ProgSysAdmin

"ProgSysAdmin" <> wrote in message
news33A9D5D-154D-40F8-ABE1-
....

> 2008-02-16 08:47:37:531 1644 af8 DnldMgr WARNING: BITS job
> {F0F43F6D-41CE-4781-9127-F1DAB61A77FD} failed, updateId =
> {CCA88505-779C-49E3-86D9-0C6018819642}.102, hr = 0x80190194, BG_ERROR_CONTEXT
> = 5


This is equivalent to HTTP 404 so you probably have a typo somewhere...


> When I enter
> http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe in the
> address of I.E. I get "The page cannot be found". If IIS was working
> correctly, this link should be able to be found.


Oh? Do you have access to that server? Perhaps diagnostics from that side
would be more comprehensible?


> I believe it has problems resolving http://bruno/Content/ from the WSUS
> but I don't know how to fix it.


Well, that looks like an intranet name but it might be an alias for an external name.
What does nslookup bruno show you? Also, use telnet to open bruno 80
and then (minimal simulation of IE request)
GET /Content/78/09EB2E3EE66C5E1BE768A4FEE49F9F47A0F0B978.exe
What does that show?


If you can't figure it out from the logs or by simulating it perhaps you should try
using Fiddler2 (or some other means of looking more specifically at the HTTP exchanges.)


> Thanks,
> ProgSysAdmin



Good luck

Robert Aldwinckle
---


>
>
> "Lawrence Garvin (MVP)" wrote:
>
>> > "Vijay Sarathy" <> wrote in message
>> > news:5F133D07-D680-4495-AFC0-...
>> > |I recently installed SBS 2003 R2 and turned on WSUS. I consistently get
>> > an
>> > | error i.e. 80244019 with install/download failed for all updates. Poking
>> > | around the net, I am guessing that this is most likley due to my servers
>> > | inability to download *.exe files. Now, I see references in posts to
>> > URLscan
>> > | being the culprit but then I am new to SBS administration and can't
>> > figure
>> > | out if SBS 2003 R2 does have URLscan (looked don't know where it might
>> > be) or
>> > | if there is some other equivalent mechanism on SBS 2003 where I would
>> > fix
>> > | this.
>>
>> The 0x80244019 error is an HTTP '404' error and it's caused because the
>> resource that the client system is trying to download doesn't exist.
>>
>> You shouldn't have URLScan installed on your SBS2003R2 server, so if you
>> do... /remove/ it. The only way it would be there is if it was manually
>> installed, it's primarily a Win2000/IIS5 tool, and is not present on Win2003
>> servers.
>>
>> The best way to address this issue is for you to post the specific log
>> snippet, going back about 15 minutes, where you're seeing the 80244019
>> error.
>>
>> --
>> Lawrence Garvin, M.S., MCTS, MVP-Software Distribution
>> Everything you need for WSUS is at
>> http://technet2.microsoft.com/window...s/default.mspx
>> And, everything else is at
>> http://wsusinfo.onsitechsolutions.com
>> .....
>>
>>
>>
> 2008-02-16 08:47:37:531 1644 af8 DnldMgr WARNING: BITS job
> {F0F43F6D-41CE-4781-9127-F1DAB61A77FD} failed, updateId =
> {CCA88505-779C-49E3-86D9-0C6018819642}.102, hr = 0x80190194, BG_ERROR_CONTEXT
> = 5
> 2008-02-16 08:47:37:531 1644 af8 DnldMgr Progress failure bytes total = 0,
> bytes transferred = 0
> 2008-02-16 08:47:37:531 1644 af8 DnldMgr Failed job file: URL =
> http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe, local
> path =
> C:\WINDOWS\SoftwareDistribution\Download\9d6c94a77 036c2542a19fc65d2dcae51\WindowsXP-KB946026-x86-ENU.exe
> 2008-02-16 08:47:37:892 1644 af8 DnldMgr Error 0x80244019 occurred while
> downloading update; notifying dependent calls.
> 2008-02-16 08:47:37:902 1644 35c AU >>## RESUMED ## AU: Download update
> [UpdateId = {8010E4A8-883F-4EFC-83CE-4FF06D7383BA}]
> 2008-02-16 08:47:37:902 1644 35c AU # WARNING: Download failed, error =
> 0x80244019
> 2008-02-16 08:47:37:902 1644 35c AU #########
> 2008-02-16 08:47:37:902 1644 35c AU ## END ## AU: Download updates
> 2008-02-16 08:47:37:902 1644 35c AU #############
> 2008-02-16 08:47:37:902 1644 35c AU Setting AU scheduled install time to
> 2008-02-17 08:00:00
> 2008-02-16 08:47:37:922 1644 1f0 AU No pending client directive
> 2008-02-16 08:47:42:939 1644 dd0 Report REPORT EVENT:
> {086F13E7-A44E-44EC-897D-1DDB6748598A} 2008-02-16
> 08:47:37:942-0500 1 161 101 {8010E4A8-883F-4EFC-83CE-4FF06D7383BA} 102 80244019 AutomaticUpdates Failure Content Download Error:
> Download failed.
> 2008-02-16 08:54:02:072 1644 dd0 Report Uploading 5 events using cached
> cookie, reporting URL =
> http://bruno/ReportingWebService/Rep...ebService.asmx
> 2008-02-16 08:54:02:132 1644 dd0 Report Reporter successfully uploaded 5
> events.
>
> Here is a snippet of my WindowsUpdate.log. When I enter
> http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe in the
> address of I.E. I get "The page cannot be found". If IIS was working
> correctly, this link should be able to be found. I believe it has problems
> resolving http://bruno/Content/ from the WSUS but I don't know how to fix it.
> Thanks,
> ProgSysAdmin

"ProgSysAdmin" <> wrote in message
news33A9D5D-154D-40F8-ABE1-...

> "Lawrence Garvin (MVP)" wrote:
>
>> The 0x80244019 error is an HTTP '404' error and it's caused because the
>> resource that the client system is trying to download doesn't exist.
>>
>> You shouldn't have URLScan installed on your SBS2003R2 server, so if you
>> do... /remove/ it. The only way it would be there is if it was manually
>> installed, it's primarily a Win2000/IIS5 tool, and is not present on
>> Win2003
>> servers.
>>
>> The best way to address this issue is for you to post the specific log
>> snippet, going back about 15 minutes, where you're seeing the 80244019
>> error.

Hmm.. for starters, the above thread is ancient... as I can tell from this
sig block!

>> Lawrence Garvin, M.S., MCTS, MVP-Software Distribution
>> Everything you need for WSUS is at
>> http://technet2.microsoft.com/window...s/default.mspx
>> And, everything else is at
>> http://wsusinfo.onsitechsolutions.com

So... posting to an ancient thread, with NO detail about your own specific
scenario is not really any help at all.

Here we have a log, and not a clue as to what I should be looking for.


> 2008-02-16 08:47:37:531 1644 af8 DnldMgr Failed job file: URL =
> http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe,
> local
> path =
> C:\WINDOWS\SoftwareDistribution\Download\9d6c94a77 036c2542a19fc65d2dcae51\WindowsXP-KB946026-x86-ENU.exe
> 2008-02-16 08:47:37:892 1644 af8 DnldMgr Error 0x80244019 occurred while
> downloading update; notifying dependent calls.

However, as noted, the attempt to download is given an HTTP 404 error, and
you've confirmed that the file does not exist at the specified URL.

This leaves two possible causes:
[1] The URL is incorrect.
[2] The content doesn't actually exist.

#2 is easy to verify. Go look in the ~\WSUS\WSUSContent\78 folder and see if
the file 09EB*B978.exe is physically present.

Since you posted my ancient thread which specifically referenced the issues
with URLScan, I'll assume that URLScan is not your issue.

#1 is also easy to verify. See if you can browse to
http://bruno/selfupdate/iuident.cab.

> When I enter
> http://bruno/Content/78/09EB2E3EE66C...47A0F0B978.exe in
> the
> address of I.E. I get "The page cannot be found". If IIS was working
> correctly, this link should be able to be found.


Not necessarily. IIS may be working perfectly and the resource might not
actually exist.

IIS might be working perfectly and the URL is wrong.

> I believe it has problems
> resolving http://bruno/Content/ from the WSUS but I don't know how to fix
> it.

The WSUS Server doesn't attempt to resolve that URL, the =client= system
does, when it downloads the content from the Web Server.



--
Lawrence Garvin, M.S., MCBMSP, MCTS, MCP
Senior Data Architect, APQC, Houston, Texas
Microsoft MVP - Software Distribution (2005-2008)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin