I have been repeatedly receiving failure errors when attempting to access the
Windows Update scan page. The page opens with an error message and links to
find its resolution. I am running Windows XP SP2 on an Intel HT-based
desktop and have made all of the requested changes to my browser (IE6)
settings in attempting to resolve the issue, but to no avail. In
experimenting with my system setup, I made some changes and discovered that
the only way to avoid this error is to completely turn off Zone Alarm Pro's
Privacy blocking so that nothing is blocked. I have a laptop running a
similar setup but not having this Windows Update problem, so apparently not
all Zone Alarm Pro users will experience this failure when accessing Windows
Update.
This problem also affects my system when using the new Microsoft Update as
well. I have had similar download problems for Flash or Java popups related
to ZAP Privacy settings on other websites.
Hope this assists the developers at Microsoft.
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