WU won't download to C; wants D drive

A friend of mine said that when he goes to Windows Update and tries to
download and install critical updates that he gets an error message that
says the updates can't be downloaded and installed because of a bad sector
on D drive. To start with, his drive is C, not D. The D drive is his
CD-Rom drive. He ran a scan on his hard drive for bad sectors and it came
up as fine with no bad sectors. It doesn't give him the option to change
from D drive to C drive. What could be causing this and is there a fix?

Thanks!

"Sherrie Gentry",

Please have your friend tell us which Operating System they are using, what
Service Pack, and hopefully the last errors of their Windows Update log.
Here's how you obtain that:

On Windows XP:

1. Click Start
2. Click Run
3. type: %WINDIR%\WindowsUpdate.log
4. Click OK

On Windows 2000 and Windows Server 2003:
1. Click Start
2. Click Run
3. type: "%WINDIR%\Windows Update.log"
4. Click OK

5. Next, when the log has opened, scroll all the way to the bottom.
6. Ensure this is the case by clicking anywhere inside the log and typing
the <CTRL> and <End> keys.
7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
for Find.
8. When the Find window opens, in Direction click the "Up" radio button.
9. Still in the Find window, in the Find what: field, type in 0x and then
click the Find Next button.
10. You will find the very latest error, usually in a format such as
0x800732EF or 0xFFFFFB40.
11. Copy the whole line this code is on, and perhaps a few others around it,
to let us understand the context.
12. Reply to this thread in this newsgroup, and paste the text you copied
from the log.
13. Also tell us what update you were installing.

Sincerely,


Pat Walters [MSFT]

"Sherrie Gentry" <> wrote in message
news:uu4Six$...
> A friend of mine said that when he goes to Windows Update and tries to
> download and install critical updates that he gets an error message that
> says the updates can't be downloaded and installed because of a bad sector
> on D drive. To start with, his drive is C, not D. The D drive is his
> CD-Rom drive. He ran a scan on his hard drive for bad sectors and it came
> up as fine with no bad sectors. It doesn't give him the option to change
> from D drive to C drive. What could be causing this and is there a fix?
>
> Thanks!
>
>

I forwarded him this reply from you but so far haven't heard from him. The
only thing I know is that he uses WinXP and the error message states that
updates can't be downloaded to drive D because of a bad sector. That error
message doesn't make any sense. If he gets back with me I'll post the rest
of the info.

Thanks!

"Pat Walters [MSFT]" <a-> wrote in message
news:41f9cca4$...
> "Sherrie Gentry",
>
> Please have your friend tell us which Operating System they are using,
what
> Service Pack, and hopefully the last errors of their Windows Update log.
> Here's how you obtain that:
>
> On Windows XP:
>
> 1. Click Start
> 2. Click Run
> 3. type: %WINDIR%\WindowsUpdate.log
> 4. Click OK
>
> On Windows 2000 and Windows Server 2003:
> 1. Click Start
> 2. Click Run
> 3. type: "%WINDIR%\Windows Update.log"
> 4. Click OK
>
> 5. Next, when the log has opened, scroll all the way to the bottom.
> 6. Ensure this is the case by clicking anywhere inside the log and typing
> the <CTRL> and <End> keys.
> 7. Now that you are at the bottom of the log, type <CTRL> then the <F> key
> for Find.
> 8. When the Find window opens, in Direction click the "Up" radio button.
> 9. Still in the Find window, in the Find what: field, type in 0x and then
> click the Find Next button.
> 10. You will find the very latest error, usually in a format such as
> 0x800732EF or 0xFFFFFB40.
> 11. Copy the whole line this code is on, and perhaps a few others around
it,
> to let us understand the context.
> 12. Reply to this thread in this newsgroup, and paste the text you copied
> from the log.
> 13. Also tell us what update you were installing.
>
> Sincerely,
>
>
> Pat Walters [MSFT]
>
> "Sherrie Gentry" <> wrote in message
> news:uu4Six$...
> > A friend of mine said that when he goes to Windows Update and tries to
> > download and install critical updates that he gets an error message that
> > says the updates can't be downloaded and installed because of a bad
sector
> > on D drive. To start with, his drive is C, not D. The D drive is his
> > CD-Rom drive. He ran a scan on his hard drive for bad sectors and it
came
> > up as fine with no bad sectors. It doesn't give him the option to
change
> > from D drive to C drive. What could be causing this and is there a fix?
> >
> > Thanks!
> >
> >
>
>