WU XP KB951748

Hi Is anyone having difficulties since installing latest update for XP ? ie
Firewall no longer works, cant connect if you able it?
--
Karyn in NZ

Are you running ZoneAlarm?

Karyn wrote:
> Hi Is anyone having difficulties since installing latest update for XP ?
> ie
> Firewall no longer works, cant connect if you able it?

Karyn wrote:
> Hi Is anyone having difficulties since installing latest update for
> XP ? ie Firewall no longer works, cant connect if you able it?

Is your 'firewall' Zone Alarm?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I'm having what looks like the same problem and I run Zone Alarm. When I
restore my system to a point before this update, it works fine, but after
KB951748 installs I am able to connect to my wireless router, but cannot get
past it to the internet.

Is there a Zone Alarm setting that needs to be fixed?

"Shenan Stanley" wrote:

> Karyn wrote:
> > Hi Is anyone having difficulties since installing latest update for
> > XP ? ie Firewall no longer works, cant connect if you able it?
>
> Is your 'firewall' Zone Alarm?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Margaret wrote:
> I'm having what looks like the same problem and I run Zone Alarm.
> When I restore my system to a point before this update, it works
> fine, but after KB951748 installs I am able to connect to my
> wireless router, but cannot get past it to the internet.
>
> Is there a Zone Alarm setting that needs to be fixed?

Could have gone to Zone Alarm's web page to find out... but...
http://download.zonealarm.com/bin/fr...cessIssue.html


Sudden Loss of Internet Access Problem
Date Published : 8 July 2008
Date Last Revised : 14 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet
access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not
affected.

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus,
ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Recommended Actions -

Download and install the latest versions which solve the loss of internet
access problem here (English only):

Once you have installed the new version of your product go to "start >
windows update" and re-install the Microsoft patch.

If you do not *pay* for Zone Alarm - you have:
- ZoneAlarm Basic Firewall

Good Luck...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

banned4ever wrote:
> Obviously this is an issue that goes beyond "Zone Alarm" as I was
> not running it and I still could not access the internet after
> installing update KB951748. In fact I shut down all security
> programs and it still would not access the internet. Unless it is
> due to having Zone Alarm installed even though it is not running,
> this update appears to disable the ability of the computer to get
> past a router.

Except that MANY people have installed said patch that sit behind a 'router'
and have no trouble what-so-ever.

If you are having trouble and do not even have Zone Alarm installed (or if
you do have Zone Alarm installed - have uninstalled Zone Alarm and installed
the latest version of Zone Alarm) - then your problem *is different* and you
should post about it in a new thread with details about your system and what
you have done to try and fix it and what has/has not worked in your trials.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

banned4ever wrote:
> Obviously this is an issue that goes beyond "Zone Alarm" as I was
> not running it and I still could not access the internet after
> installing update KB951748. In fact I shut down all security
> programs and it still would not access the internet. Unless it is
> due to having Zone Alarm installed even though it is not running,
> this update appears to disable the ability of the computer to get
> past a router.

Shenan Stanley wrote:
> Except that MANY people have installed said patch that sit behind a
> 'router' and have no trouble what-so-ever.
>
> If you are having trouble and do not even have Zone Alarm installed
> (or if you do have Zone Alarm installed - have uninstalled Zone
> Alarm and installed the latest version of Zone Alarm) - then your
> problem *is different* and you should post about it in a new thread
> with details about your system and what you have done to try and
> fix it and what has/has not worked in your trials.

banned4ever wrote:
> OK, the Zone Alarm update worked; I can now access the internet
> with the XP update installed. Very strange that I wasn't even
> running Zone Alarm though it is installed.
>
> Thanks Shenan

No problem...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Thank you, Shenan.

"Shenan Stanley" wrote:

> Margaret wrote:
> > I'm having what looks like the same problem and I run Zone Alarm.
> > When I restore my system to a point before this update, it works
> > fine, but after KB951748 installs I am able to connect to my
> > wireless router, but cannot get past it to the internet.
> >
> > Is there a Zone Alarm setting that needs to be fixed?
>
> Could have gone to Zone Alarm's web page to find out... but...
> http://download.zonealarm.com/bin/fr...cessIssue.html
>
>
> Sudden Loss of Internet Access Problem
> Date Published : 8 July 2008
> Date Last Revised : 14 July 2008
>
> Overview : Microsoft Update KB951748 is known to cause loss of internet
> access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not
> affected.
>
> Impact : Sudden loss of internet access
>
> Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus,
> ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite
>
> Recommended Actions -
>
> Download and install the latest versions which solve the loss of internet
> access problem here (English only):
>
> Once you have installed the new version of your product go to "start >
> windows update" and re-install the Microsoft patch.
>
> If you do not *pay* for Zone Alarm - you have:
> - ZoneAlarm Basic Firewall
>
> Good Luck...
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

"banned4ever" <> wrote in message
news:...

> Very strange that I wasn't even running Zone Alarm though it is installed.


If that means that you had it installed but tried disabling it or uninstalling it
that would be a known problem with ZA too.


---

Sounds like you need to learn how to totally disable ZA.

banned4ever wrote:
> Obviously this is an issue that goes beyond "Zone Alarm" as I was not
> running it and I still could not access the internet after installing
> update KB951748. In fact I shut down all security programs and it still
> would not access the internet. Unless it is due to having Zone Alarm
> installed even though it is not running, this update appears to disable
> the ability of the computer to get past a router.