wuauclt.exe Application Error

every time i start up my computer, or come back from being idle, this
message comes up (or is up):

wuauclt.exe - Application Error

The instruction at "0x370013e8" referenced memory at "0x7c801d77". The
memory could not be "written".

click on OK to terminate the program

internet explorer also does not work anymore, but mozilla firefox does, and
whenever i close internet explorer, the error pops up.

i'm not sure what the source of the problem is (so i don't know which type
or supprt i need). i've run adaware and spy sweeper, and my anti-virus check
(mcafee), and they detect no problems. this is a new computer, and i've been
downloading and installing a lot of things, i think that's the source of the
error, i just don't know how to fix it.

The error message plus the fact that IE does not function *may* indicate
that the system is infected. To rule malware out and to have the system
scanned via Firefox, Sun java must be installed.
If it is, then go here :
http://www.trendmicro.com/hc_intro/default.asp
Click the Scan Now link.
Suggest you temporarily disable McAfee from monitoring the system while
it's been scanned by TrendMicro's Housecall.

Also, you can download and install a-squared-FREE to detect if there are
any trojans, ad|spyware, worms, diallers, etc, present :
http://www.emsisoft.com/en/software/free/
The download link is at the bottom of the page.

You really need to ascertain that the system is malware free as the
first step.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


cmklep wrote:

> every time i start up my computer, or come back from being idle, this
> message comes up (or is up):
>
> wuauclt.exe - Application Error
>
> The instruction at "0x370013e8" referenced memory at "0x7c801d77". The
> memory could not be "written".
>
> click on OK to terminate the program
>
> internet explorer also does not work anymore, but mozilla firefox does, and
> whenever i close internet explorer, the error pops up.
>
> i'm not sure what the source of the problem is (so i don't know which type
> or supprt i need). i've run adaware and spy sweeper, and my anti-virus check
> (mcafee), and they detect no problems. this is a new computer, and i've been
> downloading and installing a lot of things, i think that's the source of the
> error, i just don't know how to fix it.

i tried all of that. my computer is clean, and the message is still popping up.

"MowGreen [MVP]" wrote:

> The error message plus the fact that IE does not function *may* indicate
> that the system is infected. To rule malware out and to have the system
> scanned via Firefox, Sun java must be installed.
> If it is, then go here :
> http://www.trendmicro.com/hc_intro/default.asp
> Click the Scan Now link.
> Suggest you temporarily disable McAfee from monitoring the system while
> it's been scanned by TrendMicro's Housecall.
>
> Also, you can download and install a-squared-FREE to detect if there are
> any trojans, ad|spyware, worms, diallers, etc, present :
> http://www.emsisoft.com/en/software/free/
> The download link is at the bottom of the page.
>
> You really need to ascertain that the system is malware free as the
> first step.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> cmklep wrote:
>
> > every time i start up my computer, or come back from being idle, this
> > message comes up (or is up):
> >
> > wuauclt.exe - Application Error
> >
> > The instruction at "0x370013e8" referenced memory at "0x7c801d77". The
> > memory could not be "written".
> >
> > click on OK to terminate the program
> >
> > internet explorer also does not work anymore, but mozilla firefox does, and
> > whenever i close internet explorer, the error pops up.
> >
> > i'm not sure what the source of the problem is (so i don't know which type
> > or supprt i need). i've run adaware and spy sweeper, and my anti-virus check
> > (mcafee), and they detect no problems. this is a new computer, and i've been
> > downloading and installing a lot of things, i think that's the source of the
> > error, i just don't know how to fix it.
>

On Wed, 23 Aug 2006 20:18:01 -0700, cmklep
<> wrote:

>i tried all of that. my computer is clean, and the message is still popping up.
>
Helllo ,
have you tried SFC /SCANNOW ?

It should replace all damaged files with good ones.
Dave

i just did that too, and there's no change in my troubles, and sometimes it's
a different .exe that has the error.

"dave xnet" wrote:

> On Wed, 23 Aug 2006 20:18:01 -0700, cmklep
> <> wrote:
>
> >i tried all of that. my computer is clean, and the message is still popping up.
> >
> Helllo ,
> have you tried SFC /SCANNOW ?
>
> It should replace all damaged files with good ones.
> Dave
>

On Thu, 24 Aug 2006 14:27:18 -0700, cmklep
<> wrote:

>i just did that too, and there's no change in my troubles, and sometimes it's
>a different .exe that has the error.
>
>"dave xnet" wrote:
>
>> On Wed, 23 Aug 2006 20:18:01 -0700, cmklep
>> <> wrote:
>>
>> >i tried all of that. my computer is clean, and the message is still popping up.
>> >
>> Helllo ,
>> have you tried SFC /SCANNOW ?
>>
>> It should replace all damaged files with good ones.
>> Dave
>>
hello
take a look in the event viewer for frther info.
eventvwr.msc frim the RUN box.

Check the 3 categories on the left.
Dave

what am i supposed to do with that? i see some errors in the viewer, but i
don't know what that's supposed to tell me.

thanks.
carolyn



> hello
> take a look in the event viewer for frther info.
> eventvwr.msc frim the RUN box.
>
> Check the 3 categories on the left.
> Dave
>

http://www.kbalertz.com/Feedback_923996.aspx
A lot of my problems were caused with security update 918899 - WinXP SP2

http://support.microsoft.com/kb/923762/en-us
http://support.microsoft.com/kb/918899


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


"cmklep" <> wrote in message
news:7F35F7A8-36FF-4474-9101-...
| every time i start up my computer, or come back from being idle, this
| message comes up (or is up):
|
| wuauclt.exe - Application Error
|
| The instruction at "0x370013e8" referenced memory at "0x7c801d77". The
| memory could not be "written".
|
| click on OK to terminate the program
|
| internet explorer also does not work anymore, but mozilla firefox does,
and
| whenever i close internet explorer, the error pops up.
|
| i'm not sure what the source of the problem is (so i don't know which type
| or supprt i need). i've run adaware and spy sweeper, and my anti-virus
check
| (mcafee), and they detect no problems. this is a new computer, and i've
been
| downloading and installing a lot of things, i think that's the source of
the
| error, i just don't know how to fix it.

"cmklep" <> schrieb:

> every time i start up my computer, or come back from being idle, this
> message comes up (or is up):
>
> wuauclt.exe - Application Error
>
> The instruction at "0x370013e8" referenced memory at "0x7c801d77". The
> memory could not be "written".

That's AutoUpdate trying to check for new updates but fails.

Which Windows version are you using?

Since when (which action like installing, uninstalling, updateing or
reconfigureing which application) does this happen?

> internet explorer also does not work anymore,
> whenever i close internet explorer, the error pops up.

What's the error message you're receiving?
Which AddOns /extensions for IE do you have installed?

Bye,
Freudi

"TaurArian [MS-MVP]" <> schrieb:

> http://www.kbalertz.com/Feedback_923996.aspx
> A lot of my problems were caused with security update 918899 - WinXP SP2

http://support.microsoft.com/kb/923996/en-us
Which problems exactly? The OP's ones doesn't seem to be related
in any kind to KB918899.

> http://support.microsoft.com/kb/923762/en-us

This one is irelevant if you're on Windows XP SP2.

Bye,
Freudi