wuaueng.dll crashing

I am getting the following error when I login to my Windows XP pro
system:

Generic Host Process for Win32 Services has encountered a problem and
needs to close. With the following file in the details:

svchost.exe and wuaueng.dll

What could be causing this erratic behavior and how can I re-install
the Windows Update Agent?

1) Download the following three items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp

Adaware SE
http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt186.zip

Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.

2) Update Adware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
10) Please report back your results

Dave





"Jason Gallas" <> wrote in message
news:...
| I am getting the following error when I login to my Windows XP pro
| system:
|
| Generic Host Process for Win32 Services has encountered a problem and
| needs to close. With the following file in the details:
|
| svchost.exe and wuaueng.dll
|
| What could be causing this erratic behavior and how can I re-install
| the Windows Update Agent?
|

On Fri, 8 Oct 2004 18:36:31 -0400, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:

>1) Download the following three items...
>
> Trend Sysclean Package
> http://www.trendmicro.com/download/dcs.asp
>
> Latest Trend signature files.
> http://www.trendmicro.com/download/pattern.asp
>
> Adaware SE
> http://www.lavasoftusa.com/
>
>Create a directory.
>On drive "C:\"
>(e.g., "c:\New Folder")
>or the desktop
>(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
>
>Download sysclean.com and place it in that directory.
>Dowload the signature files (pattern files) by obtaining the ZIP file.
>For example; lpt186.zip
>
>Extract the contents of the ZIP file and place the contents in the same directory as
>sysclean.com.
>
>2) Update Adware with the latest definitions.
>3) If you are using WinME or WinXP, disable System Restore
> http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm
>4) Reboot your PC into Safe Mode
>5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
> platform and clean/delete any infectors/parasites found.
>6) Restart your PC and perform a "final" Full Scan of your platform using both the
> Trend Sysclean utility and Adaware
>7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
> System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
>8) Reboot your PC.
>9) If you are using WinME or WinXP, create a new Restore point
>10) Please report back your results

No viruses, minimal spyware. I ended up going to windows update and
downloading the .net 1.1 update. That seemed to fix things. Go
figure.

Thanx for the feedback !

Dave





"Jason Gallas" <> wrote in message
news:...
| On Fri, 8 Oct 2004 18:36:31 -0400, "David H. Lipman"
| <DLipman~nospam~@Verizon.Net> wrote:
|
| >1) Download the following three items...
| >
| > Trend Sysclean Package
| > http://www.trendmicro.com/download/dcs.asp
| >
| > Latest Trend signature files.
| > http://www.trendmicro.com/download/pattern.asp
| >
| > Adaware SE
| > http://www.lavasoftusa.com/
| >
| >Create a directory.
| >On drive "C:\"
| >(e.g., "c:\New Folder")
| >or the desktop
| >(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
| >
| >Download sysclean.com and place it in that directory.
| >Dowload the signature files (pattern files) by obtaining the ZIP file.
| >For example; lpt186.zip
| >
| >Extract the contents of the ZIP file and place the contents in the same directory as
| >sysclean.com.
| >
| >2) Update Adware with the latest definitions.
| >3) If you are using WinME or WinXP, disable System Restore
| > http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm
| >4) Reboot your PC into Safe Mode
| >5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
| > platform and clean/delete any infectors/parasites found.
| >6) Restart your PC and perform a "final" Full Scan of your platform using both the
| > Trend Sysclean utility and Adaware
| >7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
| > System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
| >8) Reboot your PC.
| >9) If you are using WinME or WinXP, create a new Restore point
| >10) Please report back your results
|
| No viruses, minimal spyware. I ended up going to windows update and
| downloading the .net 1.1 update. That seemed to fix things. Go
| figure.
|
|