WUD or MUD repeatedly tells me that there are no available updates

Microsoft Update tried to install Windows Update Agent 7.2.6001.788 every day
between 15Nov and 26 Dec 2008 but in each case the installation failed with
error code 0xFFFFFBD3. This is with Windows XP Pro with SP3. Subsequent to
that, several updates for MS Office were successfully installed. However
whenever I have connected to Miscrosoft Update this year, it first checks
that I have the required software as usual, but then tells me that there are
No High Priority Updates available. It continues to list 3 optional ones
though that I don’t require. I know that there have been several critical
updates since then because they have been installed on my wife’s PC. I don’t
not know how to unistall the update agent (it’s not listed in add\remove
programs) and when I try to re-install it over the top of the existing
installation, I am told that the installation already exists. Can anyone tell
me please why Microsoft Update is not finding the updates I need please and
how I can correct the problem? I refer to Microsoft Update but if I disable
that, the problem still occurs with Windows Update.

Thanks in anticipation.

1. Did you have occasion to reinstall WinXP and then install SP3 manually on
or shortly before 15 Nov-2008?

2. Start | Run | (type) winver | [OK]

Post the entire second line of text displayed after running the above
command.

3. Is Automatic Updates enabled? If it is, what does WindowsUpdate.log have
to say about all this?

4a. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed SP3?

4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

5. Are you sure that's the correct error number? 0xFFFFFBD3 errors are
almost always associated with MS Exchange (JET_errVersionStoreOutOfMemory)
and Exchange has nothing whatsoever to do with WU/MU/AU.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Bitmap wrote:
> Microsoft Update tried to install Windows Update Agent 7.2.6001.788 every
> day between 15Nov and 26 Dec 2008 but in each case the installation failed
> with error code 0xFFFFFBD3. This is with Windows XP Pro with SP3.
> Subsequent to that, several updates for MS Office were successfully
> installed. However whenever I have connected to Miscrosoft Update this
> year, it first checks that I have the required software as usual, but then
> tells me that there are No High Priority Updates available. It continues
> to
> list 3 optional ones though that I don’t require. I know that there have
> been several critical updates since then because they have been installed
> on my wife’s PC. I don’t not know how to unistall the update agent (it’s
> not listed in add\remove programs) and when I try to re-install it over
> the
> top of the existing installation, I am told that the installation already
> exists. Can anyone tell me please why Microsoft Update is not finding the
> updates I need please and how I can correct the problem? I refer to
> Microsoft Update but if I disable that, the problem still occurs with
> Windows Update.
>
> Thanks in anticipation.

Thank you Bear. The answers to your questions:

1. I did install SP3 probably around that time but over my original copy of
WinXP. I have a feeling that I did that manually.

2. Version 5.1 (Build 2600 xpsp_sp2_qfe.070227-2300:Service Pack 3)

3. Auto Update is enabled and the final line of the log says "Windows Update
Client successfully detected 0 updates". The there is a great deal in the log
but unfortunately it does not go back as far as the failed updater
installation. How can I get the log to you if that would be useful please? I
did run the auto data collection tool that MS recommends and sent the
information to MS. They suggested scouring the Knowledge Base (did that for 2
hours) or to post a request for help here.

4a Authentium AV and Zone Alarm Pro Firewall were installed at the time SP3
was installed. I just can't remember if they were switched off while that
happened.

4b. Norton or McAfee have never been installed on this PC. WU has always
functioned well with Authentium/Zone Alarm Pro prior to this failure. I did
change to Kasperski a week ago but the problem persists.

5. Yes absolutely sure of the error code. Here's a copy and paste from the
update history: Error Code: 0xFFFFFBD3. From what I have read elewhere, the
code I think tends to relate to a failure to clean up temporary files. That
might be why the updater appears to pass the validity check before searching
for updates?

Is it coincidental that SP3 was installed shortly before the updater update
failed or would there be merit in uninstalling SP3 and seeing if WU will spot
that it's missing and put it again? If it doesn't spot it, I can still
install it manually.

Really grateful for your help


"PA Bear [MS MVP]" wrote:

> 1. Did you have occasion to reinstall WinXP and then install SP3 manually on
> or shortly before 15 Nov-2008?
>
> 2. Start | Run | (type) winver | [OK]
>
> Post the entire second line of text displayed after running the above
> command.
>
> 3. Is Automatic Updates enabled? If it is, what does WindowsUpdate.log have
> to say about all this?
>
> 4a. What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)? Were any of these applications running
> in the background when you installed SP3?
>
> 4b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> 5. Are you sure that's the correct error number? 0xFFFFFBD3 errors are
> almost always associated with MS Exchange (JET_errVersionStoreOutOfMemory)
> and Exchange has nothing whatsoever to do with WU/MU/AU.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Bitmap wrote:
> > Microsoft Update tried to install Windows Update Agent 7.2.6001.788 every
> > day between 15Nov and 26 Dec 2008 but in each case the installation failed
> > with error code 0xFFFFFBD3. This is with Windows XP Pro with SP3.
> > Subsequent to that, several updates for MS Office were successfully
> > installed. However whenever I have connected to Miscrosoft Update this
> > year, it first checks that I have the required software as usual, but then
> > tells me that there are No High Priority Updates available. It continues
> > to
> > list 3 optional ones though that I don’t require. I know that there have
> > been several critical updates since then because they have been installed
> > on my wife’s PC. I don’t not know how to unistall the update agent (it’s
> > not listed in add\remove programs) and when I try to re-install it over
> > the
> > top of the existing installation, I am told that the installation already
> > exists. Can anyone tell me please why Microsoft Update is not finding the
> > updates I need please and how I can correct the problem? I refer to
> > Microsoft Update but if I disable that, the problem still occurs with
> > Windows Update.
> >
> > Thanks in anticipation.
>
>

You have a WinXP SP3 beta build installed, not the final release, and that's
what's causing the behavior.

1a. Read & heed the following when uninstalling SP3 beta and when installing
SP3 final:
http://msmvps.com/blogs/harrywaldron...tallation.aspx

1b. If you're running ZA Free, I would *strongly* recommend that you
uninstall it and enable the Windows Firewall at this point! If it's ZA Pro
and you'd prefer not to uninstall it, at least disable it and then enable
the Windows Firewall at this point!

2. Uninstall WinXP SP3 beta via Add/Remove Programs and reboot twice.

How to remove Windows XP Service Pack 3 from your computer:
http://support.microsoft.com/kb/950249

3. With your AV app still disabled and with Windows Firewall (only) running
in the background, go to http://windowsupdate.microsoft.com | Install any
required software then click on CONTINUE
select CUSTOM and scan | select WinXP SP3 and proceed to install it. Follow
all prompts. (NB: It may take 1-2 hours for the installation to complete so
be very, very patient and resist the temptation to Cancel!)

4. After rebooting twice, return to Windows Update | select CUSTOM and scan,
then Accept the install of all critical security updates (only) offered;
follow
all prompts.

[If it's not already installed, I do NOT recommend installing IE7 via
Windows Update!]

5. Now make certain that Automatic Updates is enabled; cf.
http://support.microsoft.com/kb/306525

6. Reinstall ZA Free or Pro, if necessary/desired.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09.
Go to http://support.microsoft.com/oas/def...spx?gprid=1173 | select
"Windows XP" then select "Windows XP Service Pack 3"
--
~PA Bear

Bitmap wrote:
> Thank you Bear. The answers to your questions:
>
> 1. I did install SP3 probably around that time but over my original copy
> of
> WinXP. I have a feeling that I did that manually.
>
> 2. Version 5.1 (Build 2600 xpsp_sp2_qfe.070227-2300:Service Pack 3)
>
> 3. Auto Update is enabled and the final line of the log says "Windows
> Update
> Client successfully detected 0 updates". The there is a great deal in the
> log but unfortunately it does not go back as far as the failed updater
> installation. How can I get the log to you if that would be useful please?
> I
> did run the auto data collection tool that MS recommends and sent the
> information to MS. They suggested scouring the Knowledge Base (did that
> for
> 2 hours) or to post a request for help here.
>
> 4a Authentium AV and Zone Alarm Pro Firewall were installed at the time
> SP3
> was installed. I just can't remember if they were switched off while that
> happened.
>
> 4b. Norton or McAfee have never been installed on this PC. WU has always
> functioned well with Authentium/Zone Alarm Pro prior to this failure. I
> did
> change to Kasperski a week ago but the problem persists.
>
> 5. Yes absolutely sure of the error code. Here's a copy and paste from the
> update history: Error Code: 0xFFFFFBD3. From what I have read elewhere,
> the
> code I think tends to relate to a failure to clean up temporary files.
> That
> might be why the updater appears to pass the validity check before
> searching
> for updates?
>
> Is it coincidental that SP3 was installed shortly before the updater
> update
> failed or would there be merit in uninstalling SP3 and seeing if WU will
> spot that it's missing and put it again? If it doesn't spot it, I can
> still
> install it manually.
>
> Really grateful for your help
>
> "PA Bear [MS MVP]" wrote:
>> 1. Did you have occasion to reinstall WinXP and then install SP3 manually
>> on or shortly before 15 Nov-2008?
>>
>> 2. Start | Run | (type) winver | [OK]
>>
>> Post the entire second line of text displayed after running the above
>> command.
>>
>> 3. Is Automatic Updates enabled? If it is, what does WindowsUpdate.log
>> have to say about all this?
>>
>> 4a. What anti-virus application or security suite is installed and is
>> your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed SP3?
>>
>> 4b. Has a Norton or McAfee application ever been installed on this
>> machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> 5. Are you sure that's the correct error number? 0xFFFFFBD3 errors are
>> almost always associated with MS Exchange
>> (JET_errVersionStoreOutOfMemory)
>> and Exchange has nothing whatsoever to do with WU/MU/AU.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Bitmap wrote:
>>> Microsoft Update tried to install Windows Update Agent 7.2.6001.788
>>> every
>>> day between 15Nov and 26 Dec 2008 but in each case the installation
>>> failed
>>> with error code 0xFFFFFBD3. This is with Windows XP Pro with SP3.
>>> Subsequent to that, several updates for MS Office were successfully
>>> installed. However whenever I have connected to Miscrosoft Update this
>>> year, it first checks that I have the required software as usual, but
>>> then
>>> tells me that there are No High Priority Updates available. It continues
>>> to
>>> list 3 optional ones though that I don’t require. I know that there have
>>> been several critical updates since then because they have been
>>> installed
>>> on my wife’s PC. I don’t not know how to unistall the update agent (it’s
>>> not listed in add\remove programs) and when I try to re-install it over
>>> the
>>> top of the existing installation, I am told that the installation
>>> already
>>> exists. Can anyone tell me please why Microsoft Update is not finding
>>> the
>>> updates I need please and how I can correct the problem? I refer to
>>> Microsoft Update but if I disable that, the problem still occurs with
>>> Windows Update.
>>>
>>> Thanks in anticipation.

Thanks for the additional advice but sad to report that like many other users
it would seem, I could not uninstall SP3 because the uninstaller could not
find a necessary file (not told what file). I found further MS guidance on
how to uninstall and of the 4 methods, the first 3 have failed. I don't want
to risk option 4 which involves changes to the registry so I guess I just
have to put up with a bad job and not get updates any more.

Is there no downloadable fix please that will take out SP3 in the event that
a required file is not found? It does seem to be a common problem.

"PA Bear [MS MVP]" wrote:

> You have a WinXP SP3 beta build installed, not the final release, and that's
> what's causing the behavior.
>
> 1a. Read & heed the following when uninstalling SP3 beta and when installing
> SP3 final:
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> 1b. If you're running ZA Free, I would *strongly* recommend that you
> uninstall it and enable the Windows Firewall at this point! If it's ZA Pro
> and you'd prefer not to uninstall it, at least disable it and then enable
> the Windows Firewall at this point!
>
> 2. Uninstall WinXP SP3 beta via Add/Remove Programs and reboot twice.
>
> How to remove Windows XP Service Pack 3 from your computer:
> http://support.microsoft.com/kb/950249
>
> 3. With your AV app still disabled and with Windows Firewall (only) running
> in the background, go to http://windowsupdate.microsoft.com | Install any
> required software then click on CONTINUE
> select CUSTOM and scan | select WinXP SP3 and proceed to install it. Follow
> all prompts. (NB: It may take 1-2 hours for the installation to complete so
> be very, very patient and resist the temptation to Cancel!)
>
> 4. After rebooting twice, return to Windows Update | select CUSTOM and scan,
> then Accept the install of all critical security updates (only) offered;
> follow
> all prompts.
>
> [If it's not already installed, I do NOT recommend installing IE7 via
> Windows Update!]
>
> 5. Now make certain that Automatic Updates is enabled; cf.
> http://support.microsoft.com/kb/306525
>
> 6. Reinstall ZA Free or Pro, if necessary/desired.
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09.
> Go to http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> "Windows XP" then select "Windows XP Service Pack 3"
> --
> ~PA Bear
>
> Bitmap wrote:
> > Thank you Bear. The answers to your questions:
> >
> > 1. I did install SP3 probably around that time but over my original copy
> > of
> > WinXP. I have a feeling that I did that manually.
> >
> > 2. Version 5.1 (Build 2600 xpsp_sp2_qfe.070227-2300:Service Pack 3)
> >
> > 3. Auto Update is enabled and the final line of the log says "Windows
> > Update
> > Client successfully detected 0 updates". The there is a great deal in the
> > log but unfortunately it does not go back as far as the failed updater
> > installation. How can I get the log to you if that would be useful please?
> > I
> > did run the auto data collection tool that MS recommends and sent the
> > information to MS. They suggested scouring the Knowledge Base (did that
> > for
> > 2 hours) or to post a request for help here.
> >
> > 4a Authentium AV and Zone Alarm Pro Firewall were installed at the time
> > SP3
> > was installed. I just can't remember if they were switched off while that
> > happened.
> >
> > 4b. Norton or McAfee have never been installed on this PC. WU has always
> > functioned well with Authentium/Zone Alarm Pro prior to this failure. I
> > did
> > change to Kasperski a week ago but the problem persists.
> >
> > 5. Yes absolutely sure of the error code. Here's a copy and paste from the
> > update history: Error Code: 0xFFFFFBD3. From what I have read elewhere,
> > the
> > code I think tends to relate to a failure to clean up temporary files.
> > That
> > might be why the updater appears to pass the validity check before
> > searching
> > for updates?
> >
> > Is it coincidental that SP3 was installed shortly before the updater
> > update
> > failed or would there be merit in uninstalling SP3 and seeing if WU will
> > spot that it's missing and put it again? If it doesn't spot it, I can
> > still
> > install it manually.
> >
> > Really grateful for your help
> >
> > "PA Bear [MS MVP]" wrote:
> >> 1. Did you have occasion to reinstall WinXP and then install SP3 manually
> >> on or shortly before 15 Nov-2008?
> >>
> >> 2. Start | Run | (type) winver | [OK]
> >>
> >> Post the entire second line of text displayed after running the above
> >> command.
> >>
> >> 3. Is Automatic Updates enabled? If it is, what does WindowsUpdate.log
> >> have to say about all this?
> >>
> >> 4a. What anti-virus application or security suite is installed and is
> >> your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)? What third-party firewall (if any)? Were any of these
> >> applications running in the background when you installed SP3?
> >>
> >> 4b. Has a Norton or McAfee application ever been installed on this
> >> machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >>
> >> 5. Are you sure that's the correct error number? 0xFFFFFBD3 errors are
> >> almost always associated with MS Exchange
> >> (JET_errVersionStoreOutOfMemory)
> >> and Exchange has nothing whatsoever to do with WU/MU/AU.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Bitmap wrote:
> >>> Microsoft Update tried to install Windows Update Agent 7.2.6001.788
> >>> every
> >>> day between 15Nov and 26 Dec 2008 but in each case the installation
> >>> failed
> >>> with error code 0xFFFFFBD3. This is with Windows XP Pro with SP3.
> >>> Subsequent to that, several updates for MS Office were successfully
> >>> installed. However whenever I have connected to Miscrosoft Update this
> >>> year, it first checks that I have the required software as usual, but
> >>> then
> >>> tells me that there are No High Priority Updates available. It continues
> >>> to
> >>> list 3 optional ones though that I don’t require. I know that there have
> >>> been several critical updates since then because they have been
> >>> installed
> >>> on my wife’s PC. I don’t not know how to unistall the update agent (it’s
> >>> not listed in add\remove programs) and when I try to re-install it over
> >>> the
> >>> top of the existing installation, I am told that the installation
> >>> already
> >>> exists. Can anyone tell me please why Microsoft Update is not finding
> >>> the
> >>> updates I need please and how I can correct the problem? I refer to
> >>> Microsoft Update but if I disable that, the problem still occurs with
> >>> Windows Update.
> >>>
> >>> Thanks in anticipation.
>
>

[[ Yet another reason to avoid "Registry cleaners"!! More at
http://aumha.net/viewtopic.php?t=28099 ]]

Your *only* option now is to format & do a clean install of WinXP. Good
luck!

5 steps to help protect your new computer before you go online
[clean install = new computer]
http://www.microsoft.com/protect/com...nced/xppc.mspx

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/com...e/prevent.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Bitmap wrote:
> Thanks for the additional advice but sad to report that like many other
> users it would seem, I could not uninstall SP3 because the uninstaller
> could not find a necessary file (not told what file). I found further MS
> guidance on how to uninstall and of the 4 methods, the first 3 have
> failed.
> I don't want to risk option 4 which involves changes to the registry so I
> guess I just have to put up with a bad job and not get updates any more.
>
> Is there no downloadable fix please that will take out SP3 in the event
> that
> a required file is not found? It does seem to be a common problem.
>
> "PA Bear [MS MVP]" wrote:
>
>> You have a WinXP SP3 beta build installed, not the final release, and
>> that's what's causing the behavior.
>>
>> 1a. Read & heed the following when uninstalling SP3 beta and when
>> installing SP3 final:
>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>
>> 1b. If you're running ZA Free, I would *strongly* recommend that you
>> uninstall it and enable the Windows Firewall at this point! If it's ZA
>> Pro
>> and you'd prefer not to uninstall it, at least disable it and then enable
>> the Windows Firewall at this point!
>>
>> 2. Uninstall WinXP SP3 beta via Add/Remove Programs and reboot twice.
>>
>> How to remove Windows XP Service Pack 3 from your computer:
>> http://support.microsoft.com/kb/950249
>>
>> 3. With your AV app still disabled and with Windows Firewall (only)
>> running
>> in the background, go to http://windowsupdate.microsoft.com | Install any
>> required software then click on CONTINUE
>> select CUSTOM and scan | select WinXP SP3 and proceed to install it.
>> Follow all prompts. (NB: It may take 1-2 hours for the installation to
>> complete so be very, very patient and resist the temptation to Cancel!)
>>
>> 4. After rebooting twice, return to Windows Update | select CUSTOM and
>> scan, then Accept the install of all critical security updates (only)
>> offered; follow
>> all prompts.
>>
>> [If it's not already installed, I do NOT recommend installing IE7 via
>> Windows Update!]
>>
>> 5. Now make certain that Automatic Updates is enabled; cf.
>> http://support.microsoft.com/kb/306525
>>
>> 6. Reinstall ZA Free or Pro, if necessary/desired.
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09.
>> Go to http://support.microsoft.com/oas/def...spx?gprid=1173 | select
>> "Windows XP" then select "Windows XP Service Pack 3"
>> --
>> ~PA Bear
>>
>> Bitmap wrote:
>>> Thank you Bear. The answers to your questions:
>>>
>>> 1. I did install SP3 probably around that time but over my original copy
>>> of
>>> WinXP. I have a feeling that I did that manually.
>>>
>>> 2. Version 5.1 (Build 2600 xpsp_sp2_qfe.070227-2300:Service Pack 3)
>>>
>>> 3. Auto Update is enabled and the final line of the log says "Windows
>>> Update
>>> Client successfully detected 0 updates". The there is a great deal in
>>> the
>>> log but unfortunately it does not go back as far as the failed updater
>>> installation. How can I get the log to you if that would be useful
>>> please?
>>> I
>>> did run the auto data collection tool that MS recommends and sent the
>>> information to MS. They suggested scouring the Knowledge Base (did that
>>> for
>>> 2 hours) or to post a request for help here.
>>>
>>> 4a Authentium AV and Zone Alarm Pro Firewall were installed at the time
>>> SP3
>>> was installed. I just can't remember if they were switched off while
>>> that
>>> happened.
>>>
>>> 4b. Norton or McAfee have never been installed on this PC. WU has always
>>> functioned well with Authentium/Zone Alarm Pro prior to this failure. I
>>> did
>>> change to Kasperski a week ago but the problem persists.
>>>
>>> 5. Yes absolutely sure of the error code. Here's a copy and paste from
>>> the
>>> update history: Error Code: 0xFFFFFBD3. From what I have read elewhere,
>>> the
>>> code I think tends to relate to a failure to clean up temporary files.
>>> That
>>> might be why the updater appears to pass the validity check before
>>> searching
>>> for updates?
>>>
>>> Is it coincidental that SP3 was installed shortly before the updater
>>> update
>>> failed or would there be merit in uninstalling SP3 and seeing if WU will
>>> spot that it's missing and put it again? If it doesn't spot it, I can
>>> still
>>> install it manually.
>>>
>>> Really grateful for your help
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> 1. Did you have occasion to reinstall WinXP and then install SP3
>>>> manually
>>>> on or shortly before 15 Nov-2008?
>>>>
>>>> 2. Start | Run | (type) winver | [OK]
>>>>
>>>> Post the entire second line of text displayed after running the above
>>>> command.
>>>>
>>>> 3. Is Automatic Updates enabled? If it is, what does WindowsUpdate.log
>>>> have to say about all this?
>>>>
>>>> 4a. What anti-virus application or security suite is installed and is
>>>> your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed SP3?
>>>>
>>>> 4b. Has a Norton or McAfee application ever been installed on this
>>>> machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>> 5. Are you sure that's the correct error number? 0xFFFFFBD3 errors are
>>>> almost always associated with MS Exchange
>>>> (JET_errVersionStoreOutOfMemory)
>>>> and Exchange has nothing whatsoever to do with WU/MU/AU.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Bitmap wrote:
>>>>> Microsoft Update tried to install Windows Update Agent 7.2.6001.788
>>>>> every
>>>>> day between 15Nov and 26 Dec 2008 but in each case the installation
>>>>> failed
>>>>> with error code 0xFFFFFBD3. This is with Windows XP Pro with SP3.
>>>>> Subsequent to that, several updates for MS Office were successfully
>>>>> installed. However whenever I have connected to Miscrosoft Update this
>>>>> year, it first checks that I have the required software as usual, but
>>>>> then
>>>>> tells me that there are No High Priority Updates available. It
>>>>> continues
>>>>> to
>>>>> list 3 optional ones though that I don’t require. I know that there
>>>>> have
>>>>> been several critical updates since then because they have been
>>>>> installed
>>>>> on my wife’s PC. I don’t not know how to unistall the update agent (it’s
>>>>> not listed in add\remove programs) and when I try to re-install it
>>>>> over
>>>>> the
>>>>> top of the existing installation, I am told that the installation
>>>>> already
>>>>> exists. Can anyone tell me please why Microsoft Update is not finding
>>>>> the
>>>>> updates I need please and how I can correct the problem? I refer to
>>>>> Microsoft Update but if I disable that, the problem still occurs with
>>>>> Windows Update.
>>>>>
>>>>> Thanks in anticipation.