wuident.cab: error 0x80072f78

Hey all,

Having trouble downloading the updates, I have the following from the
Windowsupdate.log.

Any ideas?

6-05-22 16:57:23 2912 b2c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2006-05-22 16:57:23 2912 b2c Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2006-05-22 16:57:23 2912 b2c Misc = Module: C:\WINNT\system32\wuapi.dll
2006-05-22 16:57:23 2912 b2c COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2006-05-22 16:57:23 2912 b2c COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2006-05-22 16:57:23 2912 b2c COMAPI - AuthorizationCabPath =
C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
2006-05-22 16:57:23 1700 180 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-05-22 16:57:23 2912 b2c COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2006-05-22 16:57:23 2912 b2c COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2006-05-22 16:57:23 2912 b2c COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2006-05-22 16:57:24 2912 b2c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2006-05-22 16:57:24 2912 b2c Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2006-05-22 16:57:24 2912 b2c Misc = Module: C:\WINNT\system32\muweb.dll
2006-05-22 16:57:24 2912 b2c Misc WARNING: DownloadFileInternal failed for
http://update.microsoft.com/v6/windo...e/wuident.cab: error
0x80072f78

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD,"
"Error 0x80072F76," or "Error 0x80072F78" error message when you try to use the
Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

You receive Initialization error 0x80072F78 while the Windows Update Web site is
loading
http://support.microsoft.com/?kbid=836985


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Adrian" <> wrote in message
news:4ECB01CD-4E02-434E-A68C-...
| Hey all,
|
| Having trouble downloading the updates, I have the following from the
| Windowsupdate.log.
|
| Any ideas?
|
| 6-05-22 16:57:23 2912 b2c Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: +0100) ===========
| 2006-05-22 16:57:23 2912 b2c Misc = Process: C:\Program Files\Internet
| Explorer\iexplore.exe
| 2006-05-22 16:57:23 2912 b2c Misc = Module: C:\WINNT\system32\wuapi.dll
| 2006-05-22 16:57:23 2912 b2c COMAPI ----------- COMAPI:
| IUpdateServiceManager::AddService -----------
| 2006-05-22 16:57:23 2912 b2c COMAPI - ServiceId =
| {7971f918-a847-4430-9279-4a52d1efe18d}
| 2006-05-22 16:57:23 2912 b2c COMAPI - AuthorizationCabPath =
| C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
| 2006-05-22 16:57:23 1700 180 DtaStor Update service properties: service
| registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
| 2006-05-22 16:57:23 2912 b2c COMAPI - Added service, URL =
| http://update.microsoft.com/microsoftupdate/
| 2006-05-22 16:57:23 2912 b2c COMAPI ----------- COMAPI:
| IUpdateServiceManager::RegisterServiceWithAU -----------
| 2006-05-22 16:57:23 2912 b2c COMAPI - ServiceId =
| {7971f918-a847-4430-9279-4a52d1efe18d}
| 2006-05-22 16:57:24 2912 b2c Misc =========== Logging initialized (build:
| 5.8.0.2469, tz: +0100) ===========
| 2006-05-22 16:57:24 2912 b2c Misc = Process: C:\Program Files\Internet
| Explorer\iexplore.exe
| 2006-05-22 16:57:24 2912 b2c Misc = Module: C:\WINNT\system32\muweb.dll
| 2006-05-22 16:57:24 2912 b2c Misc WARNING: DownloadFileInternal failed for
| http://update.microsoft.com/v6/windo...e/wuident.cab: error
| 0x80072f78

Thanks for your response TaurArian.

http://support.microsoft.com/?kbid=836941
I ran through this

I have internet connectivity
No firewalls are running
No software accelerators
Added Sites to the trusted zone
No entries in the hosts file

No Proxycfg tool? I ran a search for prox* and no tool was found. I also
checked another machine and while it did have a proxycfg tool It was
corrupted?

Is it possible to download this tool on its own?

As per the 2nd article. I set up my ISA server exactly as it recommend
adding the following sites
http://download.windowsupdate.com
• https://*.windowsupdate.microsoft.com
• http://*.windowsupdate.microsoft.com
• http://*.update.microsoft.com
• http://*.download.windowsupdate.com
• http://update.microsoft.com
• http://*.windowsupdate.com
• http://download.microsoft.com
• http://windowsupdate.microsoft.com
• http://ntservicepack.micrososft.com
• http://wustat.windows.com

Unfortunalty still no access. Could it be the proxycfg tool that is causing
all the trouble?

How the Windows Update client determines which proxy server to use to connect to
the Windows Update Web site
http://support.microsoft.com/?kbid=900935

--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Adrian" <> wrote in message
news:C0FB0747-3EDB-4CC6-9591-...
| Thanks for your response TaurArian.
|
| http://support.microsoft.com/?kbid=836941
| I ran through this
|
| I have internet connectivity
| No firewalls are running
| No software accelerators
| Added Sites to the trusted zone
| No entries in the hosts file
|
| No Proxycfg tool? I ran a search for prox* and no tool was found. I also
| checked another machine and while it did have a proxycfg tool It was
| corrupted?
|
| Is it possible to download this tool on its own?
|
| As per the 2nd article. I set up my ISA server exactly as it recommend
| adding the following sites
| http://download.windowsupdate.com
| . https://*.windowsupdate.microsoft.com
| . http://*.windowsupdate.microsoft.com
| . http://*.update.microsoft.com
| . http://*.download.windowsupdate.com
| . http://update.microsoft.com
| . http://*.windowsupdate.com
| . http://download.microsoft.com
| . http://windowsupdate.microsoft.com
| . http://ntservicepack.micrososft.com
| . http://wustat.windows.com
|
| Unfortunalty still no access. Could it be the proxycfg tool that is causing
| all the trouble?
|
|
|

Thanks, I have already run through that.

Could you be more specific please.

http://support.microsoft.com/kb/830605/
The Proxycfg.exe configuration tool is available for WinHTTP 5.1

This error is the result of your PC's inability to connect to a component of
the Windows Update site. Most likely is proxy/firewall related, so
double-check your firewall/proxy settings.

Make sure your firewall is not blocking scripting functions on web site.




"Adrian" wrote:

> Thanks, I have already run through that.
>
> Could you be more specific please.

Thank you very much TaurArian.

The new proxycfg tool works perfectly Ive also posted to an ISA forum about
the proxy settings although I cant figure that bit out, Im hoping those guys
can solve that piece of the puzzle

"TaurArian" wrote:

> http://support.microsoft.com/kb/830605/
> The Proxycfg.exe configuration tool is available for WinHTTP 5.1
>
> This error is the result of your PC's inability to connect to a component of
> the Windows Update site. Most likely is proxy/firewall related, so
> double-check your firewall/proxy settings.
>
> Make sure your firewall is not blocking scripting functions on web site.
>
>
>
>
> "Adrian" wrote:
>
> > Thanks, I have already run through that.
> >
> > Could you be more specific please.

Your welcome.


"Adrian" wrote:

> Thank you very much TaurArian.
>
> The new proxycfg tool works perfectly Ive also posted to an ISA forum about
> the proxy settings although I cant figure that bit out, Im hoping those guys
> can solve that piece of the puzzle
>
> "TaurArian" wrote:
>
> > http://support.microsoft.com/kb/830605/
> > The Proxycfg.exe configuration tool is available for WinHTTP 5.1
> >
> > This error is the result of your PC's inability to connect to a component of
> > the Windows Update site. Most likely is proxy/firewall related, so
> > double-check your firewall/proxy settings.
> >
> > Make sure your firewall is not blocking scripting functions on web site.
> >
> >
> >
> >
> > "Adrian" wrote:
> >
> > > Thanks, I have already run through that.
> > >
> > > Could you be more specific please.