x64 WU failed install backlog, points to AU Client, KB952709, KB95

Dear MVPs,

I have run down every post in these forums and elsewhere, looking for a way
to correct failed installations of these two KBs -- 952709 and 955302. They
are holding up at least 16 updates now. Each installation I attempt, I get
the "updates were not configured correctly" error and a rollback. Here is
what else is happening:

The OS build is: 6.0.6001.18000:1, although in all of the errors, it
indicates the build is 6.0.6001.2.1.0.256.1.

1. Both KB hotfixes are returning error code 80004005, with this Event
Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.

2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools, and
is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3. The
version installed on this machine is 6.0.6000.16386.

3. One of these errors in the log excerpts below (8024001F) is sometimes
associated with corrupt WU Service Object Security Templates, or maybe some
kind of TCP mismatch. Before I reinstall the WU client, there is supposed to
be an app I'd like to try (AU Check) that downloads the latest checksums and
other stuff I don't have a good picture of. (I've seen some checksums, but
they're a good several years old.) The only problem is that that script is no
longer public, it seems.

The components associated with the errors I'm getting are:

1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
.... which shows OS version 6.0.6001.2.1.0.256.1

2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
.... which shows OS version 6.0.6001.2.1.0.256.1

3. amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
.... which shows OS version 6.0.6001.2.1.0.256.1

4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
.... which shows OS version 6.0.6001.2.1.0.256.1

Let me sign off here, and you'll find the relevant details of the problem in
the next post -- I need to separate the posts to meet the post length limit.

THANK YOU for all of your help!

Martin

Here is Part 2 of the post, with the WU log error excerpts.
LOOKS LIKE YOU'LL NEED TO FIND THE WU SELF-UPDATING PROBLEM IN A SEPARATE
"PART 3" EMAIL. I'm at the word limit.

While I'm not familiar with WU logs, here are some odd entries. Note in
particular the last one (#6), which has some seemingly odd self-updating
behavior by WU.

EXCERPT #1:

2008-11-30 00:37:36:854 620 95c Agent *************
2008-11-30 00:37:36:854 620 95c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 00:37:36:854 620 95c Agent *********
2008-11-30 00:37:36:854 620 95c Agent * Online = No; Ignore download
priority = No
2008-11-30 00:37:36:854 620 95c Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-11-30 00:37:36:854 620 95c Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-11-30 00:37:36:854 620 95c Agent * Search Scope = {Machine}
2008-11-30 00:37:45:028 620 95c Driver DriverUtil marking
{3938C481-5D35-41A6-8FB7-DAE12DC6511E}.101 e_detectionStateInstallable
2008-11-30 00:37:45:028 620 95c Driver Matched driver to device
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_17AA201B& REV_0900
2008-11-30 00:37:45:028 620 95c Driver Status: 0x180200a, ProblemNumber:
00000000
2008-11-30 00:37:45:028 620 95c Driver Calculated driver attributes as
0x00000000
2008-11-30 00:37:50:473 620 fa0 AU WARNING: AU found no suitable session to
launch client in

__________________________________________________ ____________

EXCERPT #2: AFTER DOWNLOAD COME LINES LIKE THIS FOR ALL THE NEW UPDATES:

2008-11-30 00:40:44:740 620 95c Report REPORT EVENT:
{521DF3A1-0FF3-4943-A8D7-A367225C8DCE} 2008-11-30
00:38:53:684-0500 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions:

__________________________________________________ ____________

EXCERPT #3: AFTER TWO REBOOTS & ATTEMPTED INSTALLATIONS:

2008-11-30 00:45:41:296 620 a34 AU AU got client choice 'Reboot later' from
sessionId 0x1
2008-11-30 00:45:41:296 2644 b58 CltUI AU client invoking RebootSystem
2008-11-30 00:45:41:296 2644 b58 Misc WARNING: SUS Client is rebooting system.
2008-11-30 00:45:41:468 620 fa0 AU AU received handle event
2008-11-30 00:45:44:307 620 fa0 Shutdwn user declined update at shutdown
2008-11-30 00:45:44:307 620 fa0 AU AU initiates service shutdown
2008-11-30 00:45:44:307 620 fa0 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-11-30 00:45:44:479 620 fa0 Service *********
2008-11-30 00:45:44:479 620 fa0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-11-30 00:45:44:479 620 fa0 Service *************
2008-11-30 00:54:15:419 624 adc Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2008-11-30 00:54:15:481 624 adc Misc = Process:
C:\Windows\system32\svchost.exe
2008-11-30 00:54:15:637 624 adc Misc = Module:
c:\windows\system32\wuaueng.dll
2008-11-30 00:54:15:419 624 adc Service *************
2008-11-30 00:54:15:778 624 adc Service ** START ** Service: Service startup
2008-11-30 00:54:16:246 624 adc Service *********
2008-11-30 00:54:18:695 624 adc Agent * WU client version 7.2.6001.784
2008-11-30 00:54:18:773 624 adc Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-11-30 00:54:19:007 624 adc Agent * Access type: No proxy
2008-11-30 00:54:19:272 624 adc Agent * Network state: Connected
2008-11-30 00:54:25:746 624 adc Agent FATAL: fail to register class object
0x80004015
2008-11-30 00:54:26:183 624 adc Agent FATAL: Client call recorder fails to
init with error 0x80004015
2008-11-30 00:54:26:307 624 adc Agent * FATAL: Failed to initialize with
error 0x80004015 from component Agent
2008-11-30 00:54:26:495 624 adc Service FATAL: Failed to initialize WU
client: 0x80004015
2008-11-30 00:54:26:807 624 adc Service *********
2008-11-30 00:54:26:994 624 adc Service ** END ** Service: Service exit
[Exit code = 0x80004015]
2008-11-30 00:54:27:119 624 adc Service *************

__________________________________________________ ____________

EXCERPT #4:

2008-11-30 01:03:28:525 624 93c Handler Post-reboot status for package
Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2: 0x80004005.
2008-11-30 01:03:28:525 624 93c Handler WARNING: Got extended error:
"Generic
Command ErrorCode 80004005 Executable netcfg.exe ExitCode 2 Phase 38 Mode Install
(upgrade) Component Microsoft-Windows-QoS, Culture=neutral,
PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64,
versionScope=NonSxS"


2008-11-30 01:03:28:696 624 93c Handler Post-reboot status for package
Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1: 0x80004005.
2008-11-30 01:03:28:696 624 93c Handler WARNING: Got extended error:
"Generic
Command ErrorCode 80004005 Executable netcfg.exe ExitCode 2 Phase 38 Mode Install
(upgrade) Component Microsoft-Windows-Native-80211, Culture=neutral,
PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64,
versionScope=NonSxS"

__________________________________________________ ____________


EXCERPT #5:


2008-11-30 01:03:35:451 624 b00 Report REPORT EVENT:
{CF34ACC8-A79A-42CC-8845-62BB0F8C4F52} 2008-11-30
01:03:33:361-0500 1 182 101 {C7670E3A-FF4A-42CF-9882-CB850A22F468} 100 80004005 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80004005: Update for Windows Vista for x64-based Systems
(KB955302).

2008-11-30 01:03:35:451 624 b00 Report REPORT EVENT:
{5B4938DE-AF63-46BE-9922-43BC4773BA3A} 2008-11-30
01:03:33:470-0500 1 182 101 {E4F52233-AF9C-4FEF-B97D-910C52128E81} 100 80004005 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80004005: Update for Windows Vista for x64-based Systems
(KB952709).

Here's the last part of the WU error logs. Your help is much appreciated!
Martin

EXCERPT #6: POSSIBLE PROBLEMS IN WU SELF-UPDATING????


2008-11-30 10:40:48:964 452 3b0 Agent * Found 53 updates and 52
categories in search; evaluated appl. rules of 763 out of 1501 deployed
entities
2008-11-30 10:40:49:011 452 3b0 Agent *********
2008-11-30 10:40:49:011 452 3b0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:40:49:011 452 3b0 Agent *************
2008-11-30 10:40:49:027 452 b54 AU >>## RESUMED ## AU: Search for updates
[CallId = {F0934ADA-D429-4739-BF17-64EEEE0DCC48}]
2008-11-30 10:40:49:027 452 b54 AU # 53 updates detected
2008-11-30 10:40:49:027 452 b54 AU #########
2008-11-30 10:40:49:027 452 b54 AU ## END ## AU: Search for updates
[CallId = {F0934ADA-D429-4739-BF17-64EEEE0DCC48}]
2008-11-30 10:40:49:027 452 b54 AU #############
2008-11-30 10:40:49:074 452 b74 AU #############
2008-11-30 10:40:49:074 452 b74 AU ## START ## AU: Search for updates
2008-11-30 10:40:49:074 452 b74 AU #########
2008-11-30 10:40:49:074 452 b74 AU # WARNING: Failed to find updates with
error code 8024001F
2008-11-30 10:40:49:074 452 b74 AU #########
2008-11-30 10:40:49:074 452 b74 AU ## END ## AU: Search for updates
[CallId = {00000000-0000-0000-0000-000000000000}]
2008-11-30 10:40:49:074 452 b74 AU #############
2008-11-30 10:40:49:074 452 b74 AU Network connection not detected,
subscribing for network reconnect for AU detection to happen
2008-11-30 10:54:23:456 452 b74 AU Network connection established, AU can
do detection now
2008-11-30 10:54:23:456 452 b74 AU #############
2008-11-30 10:54:23:456 452 b74 AU ## START ## AU: Search for updates
2008-11-30 10:54:23:456 452 b74 AU #########
2008-11-30 10:54:23:456 452 b74 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {7EE798F5-EB1E-4951-A502-E23E32F89234}]
2008-11-30 10:54:23:487 452 3b0 Agent *************
2008-11-30 10:54:23:487 452 3b0 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:54:23:487 452 3b0 Agent *********
2008-11-30 10:54:23:487 452 3b0 Agent * Online = Yes; Ignore download
priority = No
2008-11-30 10:54:23:487 452 3b0 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-11-30 10:54:23:487 452 3b0 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-11-30 10:54:23:487 452 3b0 Agent * Search Scope = {Machine}
2008-11-30 10:54:23:487 452 3b0 Setup Checking for agent SelfUpdate
2008-11-30 10:54:23:487 452 3b0 Setup Client version: Core: 7.2.6001.784
Aux: 7.2.6001.784
2008-11-30 10:54:23:628 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-11-30 10:54:23:674 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:36:326 452 b74 AU WARNING: AU found no suitable session to
launch client in
2008-11-30 10:54:37:792 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-11-30 10:54:37:792 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:37:824 452 3b0 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/micro...dir/MUAuth.cab
2008-11-30 10:54:37:824 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-11-30 10:54:37:824 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:182 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-11-30 10:54:38:182 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:182 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-11-30 10:54:38:198 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:214 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-11-30 10:54:38:214 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:229 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-11-30 10:54:38:229 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:744 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2008-11-30 10:54:38:744 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:744 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-11-30 10:54:38:760 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:931 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2008-11-30 10:54:38:931 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:38:962 452 3b0 Setup Determining whether a new setup
handler needs to be downloaded
2008-11-30 10:54:38:978 452 3b0 Setup SelfUpdate handler update required:
Current version: 7.2.6001.784, required version: 7.2.6001.788
2008-11-30 10:54:38:978 452 3b0 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:39:056 452 3b0 Setup Setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" is
applicable and needs to be downloaded.
2008-11-30 10:54:39:056 452 3b0 Setup Evaluating applicability of setup
package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:39:165 452 3b0 Setup Setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788" is
applicable and needs to be downloaded.
2008-11-30 10:54:39:165 452 3b0 Setup Evaluating applicability of setup
package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:39:306 452 3b0 Setup Setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788" is
applicable and needs to be downloaded.
2008-11-30 10:54:39:306 452 3b0 Setup SelfUpdate check completed.
SelfUpdate is required.
2008-11-30 10:54:39:306 452 3b0 Setup Downloading binaries required for
SelfUpdate
2008-11-30 10:54:39:306 452 3b0 Setup Downloading SelfUpdate handler
WuSetupHandler.cab from
http://download.windowsupdate.com/v8...SUS3/x64/Vista
2008-11-30 10:54:39:306 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupHandler.cab:
2008-11-30 10:54:39:321 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:39:649 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupHandler.cab:
2008-11-30 10:54:39:649 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:39:649 452 3b0 Setup Successfully downloaded SelfUpdate
handler
2008-11-30 10:54:39:649 452 3b0 Setup Downloading setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:39:649 452 3b0 Setup Downloading setup package
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788.cab from
http://download.windowsupdate.com/v8...SUS3/x64/Vista
2008-11-30 10:54:40:803 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Package s\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788\WUCli ent-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788.cab:
2008-11-30 10:54:40:803 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:40:803 452 3b0 Setup Downloading setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:40:803 452 3b0 Setup Downloading setup package
WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788.cab
from
http://download.windowsupdate.com/v8...SUS3/x64/Vista
2008-11-30 10:54:43:752 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Package s\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788\WUCl ient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788.cab:
2008-11-30 10:54:43:767 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:43:767 452 3b0 Setup Downloading setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:54:43:767 452 3b0 Setup Downloading setup package
WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788.cab
from
http://download.windowsupdate.com/v8...SUS3/x64/Vista
2008-11-30 10:54:53:424 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Package s\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788\WUCl ient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788.cab:
2008-11-30 10:54:53:439 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:54:58:650 452 3b0 Setup Staging setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:04:110 452 3b0 Setup Successfully staged setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:04:110 452 3b0 Setup Staging setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:12:206 452 3b0 Setup Successfully staged setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:12:222 452 3b0 Setup Staging setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:21:894 452 3b0 Setup Successfully staged setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:25:872 452 3b0 Setup Download of SelfUpdate binaries
succeeded
2008-11-30 10:55:25:872 452 3b0 Setup Starting agent SelfUpdate
2008-11-30 10:55:25:887 452 3b0 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe:
2008-11-30 10:55:25:887 452 3b0 Misc Microsoft signed: Yes
2008-11-30 10:55:25:903 452 3b0 Report REPORT EVENT:
{A3213AB4-5DD4-4C16-9A99-784B6628E22C} 2008-11-30
10:55:25:872-0500 1 162 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 0 SelfUpdate Success Content Download Download succeeded.
2008-11-30 10:55:25:903 452 3b0 Report REPORT EVENT:
{6F0071FC-BB85-4231-9761-C777CD174540} 2008-11-30
10:55:25:887-0500 1 201 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 SelfUpdate Success Content Install Installation pending.
2008-11-30 10:55:25:903 452 3b0 Setup Launching WuSetupV.exe to complete
SelfUpdate
2008-11-30 10:55:25:903 452 3b0 Setup WuSetupV.exe launched successfully
2008-11-30 10:55:25:903 452 3b0 Agent * WARNING: Skipping scan,
self-update check returned 0x8024001B
2008-11-30 10:55:25:918 3092 eec Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2008-11-30 10:55:25:918 3092 eec Misc = Process:
C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe
2008-11-30 10:55:25:918 3092 eec Setup Performing SelfUpdate installation
2008-11-30 10:55:25:934 452 b74 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-11-30 10:55:26:043 452 3b0 Agent * WARNING: Exit code = 0x8024001B
2008-11-30 10:55:26:043 452 3b0 Agent *********
2008-11-30 10:55:26:043 452 3b0 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:55:26:043 452 3b0 Agent *************
2008-11-30 10:55:26:043 452 3b0 Agent WARNING: WU client failed Searching
for update with error 0x8024001b
2008-11-30 10:55:26:059 452 b74 Setup Service shutting down while setup is
in progress. Attempting to unload core client binaries

dot ... dot ... dot [just cutting some extraneous stuff as it restarts here]

2008-11-30 10:55:31:129 452 b74 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-11-30 10:55:31:129 452 b74 Service *************
2008-11-30 10:55:31:956 3092 eec Setup Installing setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:37:431 3092 eec Setup Install of setup package
"WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
succeeded
2008-11-30 10:55:37:431 3092 eec Setup Installing setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:38:476 3092 eec Setup Install of setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.2.6001.788" succeeded
2008-11-30 10:55:38:476 3092 eec Setup Installing setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
2008-11-30 10:55:41:128 3092 eec Setup WARNING: CBS installation failed,
error = 0x800F0806
2008-11-30 10:55:41:128 3092 eec Setup WARNING: Install of setup package
"WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.2.6001.788"
failed, error = 0x8024D00E
2008-11-30 10:55:41:128 3092 eec Setup FATAL: Failed to install package,
error = 0x8024D00E
2008-11-30 10:55:41:128 3092 eec Setup WARNING: Installing applicable setup
packages failed, error = 0x8024D00E
2008-11-30 10:55:41:160 3092 eec Setup Reboot is required. Diagnostic: <0|0>
2008-11-30 10:55:41:175 452 d4c Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2008-11-30 10:55:41:175 452 d4c Misc = Process:
C:\Windows\system32\svchost.exe
2008-11-30 10:55:41:175 452 d4c Misc = Module:
c:\windows\system32\wuaueng.dll
2008-11-30 10:55:41:175 452 d4c Service *************
2008-11-30 10:55:41:175 452 d4c Service ** START ** Service: Service startup
2008-11-30 10:55:41:175 452 d4c Service *********
2008-11-30 10:55:41:206 452 d4c Agent * WU client version 7.2.6001.788
2008-11-30 10:55:41:206 452 d4c Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-11-30 10:55:41:206 452 d4c Agent * Access type: No proxy
2008-11-30 10:55:41:206 452 d4c Agent * Network state: Connected
2008-11-30 10:55:41:206 452 d4c Setup Service restarting after SelfUpdate
2008-11-30 10:55:41:206 452 d4c Setup Client version: Core: 7.2.6001.788
Aux: 7.2.6001.784
2008-11-30 10:55:43:125 452 d4c Report *********** Report: Initializing
static reporting data ***********
2008-11-30 10:55:43:125 452 d4c Report * OS Version = 6.0.6001.1.0.65792
2008-11-30 10:55:43:125 452 d4c Report * OS Product Type = 0x00000001
2008-11-30 10:55:43:156 452 d4c Report * Computer Brand = LENOVO
2008-11-30 10:55:43:156 452 d4c Report * Computer Model = 6459CTO
2008-11-30 10:55:43:156 452 d4c Report * Bios Revision = 7LETB9WW (2.19 )
2008-11-30 10:55:43:156 452 d4c Report * Bios Name = Ver 1.00PARTTBLx
2008-11-30 10:55:43:156 452 d4c Report * Bios Release Date =
2008-06-06T00:00:00
2008-11-30 10:55:43:156 452 d4c Report * Locale ID = 1033
2008-11-30 10:55:43:156 452 d4c Setup Agent SelfUpdate is still pending.
2008-11-30 10:55:43:328 452 d4c Service * Service restarted after self
update
2008-11-30 10:55:44:170 3092 eec Setup WuSetup has finished. Exit code is
0x00000000
2008-11-30 10:55:48:164 452 934 Report REPORT EVENT:
{21F18F9A-FCC0-43C1-BF3A-1A439A002536} 2008-11-30
10:55:43:156-0500 1 190 101 {174EAAC7-5A3D-448F-BE6F-D6FE450E1DCF} 1 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Windows Update ActiveX
2008-11-30 10:55:48:164 452 934 Report REPORT EVENT:
{6F55F821-BB86-4AFD-8D4B-97C0A47BBDFA} 2008-11-30
10:55:43:156-0500 1 190 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Windows Update Core
2008-11-30 10:56:26:212 452 d4c Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-11-30 10:56:26:212 452 d4c Agent *********** Agent: Initializing
global settings cache ***********
2008-11-30 10:56:26:212 452 d4c Agent * WSUS server: <NULL>
2008-11-30 10:56:26:212 452 d4c Agent * WSUS status server: <NULL>
2008-11-30 10:56:26:212 452 d4c Agent * Target group: (Unassigned
Computers)
2008-11-30 10:56:26:212 452 d4c Agent * Windows Update access disabled: No
2008-11-30 10:56:26:212 452 d4c DnldMgr Download manager restoring 0
downloads
2008-11-30 10:56:26:212 452 d4c AU ########### AU: Initializing Automatic
Updates ###########
2008-11-30 10:56:26:212 452 d4c AU AU setting next detection timeout to
2008-11-30 15:56:26
2008-11-30 10:56:26:212 452 d4c AU # Approval type: Pre-download notify
(User preference)
2008-11-30 10:56:26:337 452 d4c AU Obtained Post reboot hr from
Agent:8024000c
2008-11-30 10:56:26:337 452 d4c AU AU setting pending client directive to
'Forced Reboot'
2008-11-30 10:56:26:400 452 d4c AU Triggering Offline detection
(non-interactive)
2008-11-30 10:56:26:400 452 d4c AU AU finished delayed initialization
2008-11-30 10:56:26:400 452 d4c AU #############
2008-11-30 10:56:26:400 452 d4c AU ## START ## AU: Search for updates
2008-11-30 10:56:26:400 452 d4c AU #########
2008-11-30 10:56:26:400 452 d4c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {5B461CB7-3D46-4217-B881-F8C7C1FA72AE}]
2008-11-30 10:56:26:524 452 934 Agent *************
2008-11-30 10:56:26:524 452 934 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:56:26:524 452 934 Agent *********
2008-11-30 10:56:26:524 452 934 Agent * Online = No; Ignore download
priority = No
2008-11-30 10:56:26:524 452 934 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-11-30 10:56:26:524 452 934 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-11-30 10:56:26:524 452 934 Agent * Search Scope = {Machine}
2008-11-30 10:56:29:925 452 934 Driver DriverUtil marking
{3938C481-5D35-41A6-8FB7-DAE12DC6511E}.101 e_detectionStateInstallable
2008-11-30 10:56:29:925 452 934 Driver Matched driver to device
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_17AA201B& REV_0900
2008-11-30 10:56:29:925 452 934 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-11-30 10:56:29:925 452 934 Driver Calculated driver attributes as
0x00000000
2008-11-30 10:56:41:344 452 d4c AU WARNING: AU found no suitable session to
launch client in
2008-11-30 10:57:04:963 452 934 Agent * Added update
{8B199B4D-AF49-4D3E-B9B6-02FD20562E02}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{6703FEBF-1BB0-46F6-9D73-1BD186DC2AF9}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{7F54FC5B-3943-4C58-B4A2-2561F84F8C1E}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{91665DFB-ABD9-4F5D-A1D3-6BC942852735}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{994DC72F-05A6-48B2-A0A0-738513D8435B}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{CBEB4396-7263-470D-8E7A-A6F7335BCD1A}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{9ADB37EE-3F6A-483C-9C4B-AED960AED4FB}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{25A8B6CB-809C-4383-8D3F-B21999987E52}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{5D1D4A8D-46CD-47AE-8225-CD05F68E9B49}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{9B08317B-E2F4-41BE-AA64-CED541B06A5D}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{0D26AA26-0B2D-46A0-BCAB-D7E04E1DD34D}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{E1A4196D-319C-4137-A87C-FFC257B4B125}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{EFA75D03-9AEB-40CB-A2BB-0FCDA9F52550}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{F4642411-74BF-45CB-ADEE-4D35B79739D1}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{5FE883E1-4593-4D6A-9676-0184316DC575}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{7FA760A9-28B1-4F75-AFE6-17C1D2AAB868}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{E1BECCF2-E42B-4F09-AF4D-2BA089762702}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{C33AF086-91A8-4720-8300-49A80A4BF453}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{F16BA9B8-DE05-44A8-BEC9-70C3A2B0E2FD}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{D70A20AF-87DB-4D5D-B48E-73261AB451C4}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{872DFA8B-175C-44AB-89FD-73E64EAA184C}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{A5E27AAD-ACBE-4D63-940D-8153EAB54902}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{616DC80B-174D-4DA2-AE1F-861173F9E886}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{830CB332-62F5-4EB3-AB6F-86C37181E594}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{FA5A90FD-8266-4A7F-9B46-8B9294A66309}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{F041D263-F634-49A9-8FC7-9C1470E0E0D2}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{90BC5838-A205-4D68-93B5-B6BBA8632E23}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{EF008C4F-BA0B-45A0-9388-B9AF4EEB413D}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{A87A2DAE-DCAC-4FCE-BA74-BF53D4AC230B}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{7590BE1A-0630-4E92-A2A6-CB17FF804BD4}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{719D4AE9-009D-4CB5-BC1F-D2CBD7811FB9}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{1BBF5D5F-2907-4C35-9DCE-E3829B5271CB}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{1FB00117-E63E-4CC4-9529-ED32152C1CA5}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{4E30E3D5-8CEB-4A37-A637-ED337036F665}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.104 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{E4F52233-AF9C-4FEF-B97D-910C52128E81}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{3938C481-5D35-41A6-8FB7-DAE12DC6511E}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{C7670E3A-FF4A-42CF-9882-CB850A22F468}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{53481058-2B02-410B-A04C-752E44A699A3}.103 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{81DD77A9-2318-44AC-A62D-01942DB9D2CB}.103 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{9BCC1EA7-9C93-48E1-B653-F790055161C2}.104 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{DE5C74DE-3649-41A3-AF7B-84BE6A3D8404}.102 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{27B96E37-C0C5-40EA-8571-D06A654F9680}.102 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{62AF8163-625C-4423-9104-B30685C0AA7E}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{DBE98F4A-72DF-440C-B26C-260ACE8FC195}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{511E7801-60F4-408A-9007-8B94B157BB15}.102 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{21E2030D-9F0F-4846-9AC8-5F770E0ECD12}.101 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{EF07F5F1-8858-4426-8CDB-A37A4F9B81CC}.102 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{194C78A9-0373-4E8D-A5B5-373B72D479AA}.103 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{3F2945A2-1BBB-4E2C-811E-59E2923AE95C}.104 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{87CB16F8-93AC-47BB-8414-63BE3035B687}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{7F6BC48E-C05A-4DC8-8D8C-F478E6965C86}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Added update
{EC34EE0B-0108-41E5-AE62-F42B1248B542}.100 to search result
2008-11-30 10:57:04:963 452 934 Agent * Found 53 updates and 52
categories in search; evaluated appl. rules of 763 out of 1501 deployed
entities
2008-11-30 10:57:04:978 452 934 Agent *********
2008-11-30 10:57:04:978 452 934 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:57:04:978 452 934 Agent *************
2008-11-30 10:57:04:978 452 d2c AU >>## RESUMED ## AU: Search for updates
[CallId = {5B461CB7-3D46-4217-B881-F8C7C1FA72AE}]
2008-11-30 10:57:04:978 452 d2c AU # 53 updates detected
2008-11-30 10:57:04:994 452 d2c AU #########
2008-11-30 10:57:04:994 452 d2c AU ## END ## AU: Search for updates
[CallId = {5B461CB7-3D46-4217-B881-F8C7C1FA72AE}]
2008-11-30 10:57:04:994 452 d2c AU #############
2008-11-30 10:57:04:994 452 d4c AU #############
2008-11-30 10:57:04:994 452 d4c AU ## START ## AU: Search for updates
2008-11-30 10:57:04:994 452 d4c AU #########
2008-11-30 10:57:05:010 452 d4c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E3DC63A0-C953-4B87-9ED2-134A6AE47E35}]
2008-11-30 10:57:05:010 452 934 Agent *************
2008-11-30 10:57:05:010 452 934 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-30 10:57:05:010 452 934 Agent *********
2008-11-30 10:57:05:010 452 934 Agent * Online = Yes; Ignore download
priority = No
2008-11-30 10:57:05:010 452 934 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-11-30 10:57:05:010 452 934 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-11-30 10:57:05:010 452 934 Agent * Search Scope = {Machine}
2008-11-30 10:57:05:010 452 934 Setup Checking for agent SelfUpdate
2008-11-30 10:57:05:010 452 934 Setup Skipping selfupdate check. A
successful update was already performed
2008-11-30 10:57:06:850 452 934 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-11-30 10:57:06:850 452 934 Misc Microsoft signed: Yes
2008-11-30 10:57:18:067 452 934 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-11-30 10:57:18:082 452 934 Misc Microsoft signed: Yes
2008-11-30 10:57:18:082 452 934 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-11-30 10:57:18:082 452 934 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2008-11-30 10:57:28:644 452 934 Driver DriverUtil marking
{3938C481-5D35-41A6-8FB7-DAE12DC6511E}.101 e_detectionStateInstallable
2008-11-30 10:57:28:644 452 934 Driver Matched driver to device
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_17AA201B& REV_0900
2008-11-30 10:57:28:644 452 934 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-11-30 10:57:28:644 452 934 Driver Calculated driver attributes as
0x00000000
2008-11-30 10:57:34:494 452 934 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-11-30 10:57:34:494 452 934 Misc Microsoft signed: Yes
2008-11-30 10:57:34:556 452 934 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2008-11-30 10:57:34:556 452 934 Misc Microsoft signed: Yes
2008-11-30 10:57:34:572 452 934 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2008-11-30 10:57:34:572 452 934 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2008-11-30 10:57:34:821 452 934 DtaStor WARNING: Attempted to add URL
http://download.windowsupdate.com/ms...bb3b4a5dc2.cab
for file MLp+DXCKZ/I+3EB4RVxLuztKXcI= when file has not been previously added
to the datastore
2008-11-30 10:57:34:821 452 934 DtaStor WARNING: Attempted to add URL
http://download.windowsupdate.com/ms...ef44323e21.msu
for file hOrBc6nN0HGcYuJWR9He70QyPiE= when file has not been previously added
to the datastore

Was Vista SP1 preinstalled when you purchased this machine? If not, did you
install SP1 via Windows Update or manually?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

a.k.a. wrote:
> I have run down every post in these forums and elsewhere, looking for a
> way
> to correct failed installations of these two KBs -- 952709 and 955302.
> They
> are holding up at least 16 updates now. Each installation I attempt, I get
> the "updates were not configured correctly" error and a rollback. Here is
> what else is happening:
>
> The OS build is: 6.0.6001.18000:1, although in all of the errors, it
> indicates the build is 6.0.6001.2.1.0.256.1.
>
> 1. Both KB hotfixes are returning error code 80004005, with this Event
> Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.
>
> 2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools,
> and
> is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3.
> The
> version installed on this machine is 6.0.6000.16386.
>
> 3. One of these errors in the log excerpts below (8024001F) is sometimes
> associated with corrupt WU Service Object Security Templates, or maybe
> some
> kind of TCP mismatch. Before I reinstall the WU client, there is supposed
> to
> be an app I'd like to try (AU Check) that downloads the latest checksums
> and
> other stuff I don't have a good picture of. (I've seen some checksums, but
> they're a good several years old.) The only problem is that that script is
> no longer public, it seems.
>
> The components associated with the errors I'm getting are:
>
> 1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
> ... which shows OS version 6.0.6001.2.1.0.256.1
>
> 2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
> ... which shows OS version 6.0.6001.2.1.0.256.1
>
> 3.
> amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
> ... which shows OS version 6.0.6001.2.1.0.256.1
>
> 4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
> ... which shows OS version 6.0.6001.2.1.0.256.1
>
> Let me sign off here, and you'll find the relevant details of the problem
> in
> the next post -- I need to separate the posts to meet the post length
> limit.
>
> THANK YOU for all of your help!
>
> Martin

Hi PA Bear

By the way, glad you read my apology to you over in the IE8 forum. Sorry,
once more. I guess that particularly when they're not part of your "day" job,
these issues can just seem like a huge problem of squandered time. I don't
know how you made MVP. By contrast, I feel like I've blown a lot of time
wrestling up till now with the metaphysics of the Windows Update error codes.

So thanks for the help. I did submit a ticket to the Microsoft Update tech
group, because there's a "possible" error in a WU component. I just need to
know more about WU log reading, and how error diagnosis can be done.

This Vista installation is a clean-install x64 OS. I own rights to both
TechNet and OEM keys. I installed in February, and added SP1 separately,
because it was a month or so before the slipstreamed Vista+SP1 discs that
TechNet released. I will eventually do a clean install again, but I want to
get this figured out, in case I see WU problems again, and because I need to
invest some time in backups first too.

Regards,

Marty

"PA Bear [MS MVP]" wrote:

> Was Vista SP1 preinstalled when you purchased this machine? If not, did you
> install SP1 via Windows Update or manually?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> a.k.a. wrote:
> > I have run down every post in these forums and elsewhere, looking for a
> > way
> > to correct failed installations of these two KBs -- 952709 and 955302.
> > They
> > are holding up at least 16 updates now. Each installation I attempt, I get
> > the "updates were not configured correctly" error and a rollback. Here is
> > what else is happening:
> >
> > The OS build is: 6.0.6001.18000:1, although in all of the errors, it
> > indicates the build is 6.0.6001.2.1.0.256.1.
> >
> > 1. Both KB hotfixes are returning error code 80004005, with this Event
> > Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.
> >
> > 2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools,
> > and
> > is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3.
> > The
> > version installed on this machine is 6.0.6000.16386.
> >
> > 3. One of these errors in the log excerpts below (8024001F) is sometimes
> > associated with corrupt WU Service Object Security Templates, or maybe
> > some
> > kind of TCP mismatch. Before I reinstall the WU client, there is supposed
> > to
> > be an app I'd like to try (AU Check) that downloads the latest checksums
> > and
> > other stuff I don't have a good picture of. (I've seen some checksums, but
> > they're a good several years old.) The only problem is that that script is
> > no longer public, it seems.
> >
> > The components associated with the errors I'm getting are:
> >
> > 1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 3.
> > amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > Let me sign off here, and you'll find the relevant details of the problem
> > in
> > the next post -- I need to separate the posts to meet the post length
> > limit.
> >
> > THANK YOU for all of your help!
> >
> > Martin
>
>

One last point: It was a manual install of SP1. I'd like to give you the
build number, but I can't find it on the list of updates -- did it
disaggregate when it installed? I eventually deleted the file to save space
after having gotten the slipstreamed one. It's possible that the OS number
below is actually the build number of SP1, since it doesn't appear to be the
same as the base OS version for Vista listed elsewhere in the system.

"PA Bear [MS MVP]" wrote:

> Was Vista SP1 preinstalled when you purchased this machine? If not, did you
> install SP1 via Windows Update or manually?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> a.k.a. wrote:
> > I have run down every post in these forums and elsewhere, looking for a
> > way
> > to correct failed installations of these two KBs -- 952709 and 955302.
> > They
> > are holding up at least 16 updates now. Each installation I attempt, I get
> > the "updates were not configured correctly" error and a rollback. Here is
> > what else is happening:
> >
> > The OS build is: 6.0.6001.18000:1, although in all of the errors, it
> > indicates the build is 6.0.6001.2.1.0.256.1.
> >
> > 1. Both KB hotfixes are returning error code 80004005, with this Event
> > Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.
> >
> > 2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools,
> > and
> > is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3.
> > The
> > version installed on this machine is 6.0.6000.16386.
> >
> > 3. One of these errors in the log excerpts below (8024001F) is sometimes
> > associated with corrupt WU Service Object Security Templates, or maybe
> > some
> > kind of TCP mismatch. Before I reinstall the WU client, there is supposed
> > to
> > be an app I'd like to try (AU Check) that downloads the latest checksums
> > and
> > other stuff I don't have a good picture of. (I've seen some checksums, but
> > they're a good several years old.) The only problem is that that script is
> > no longer public, it seems.
> >
> > The components associated with the errors I'm getting are:
> >
> > 1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 3.
> > amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > 4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
> > ... which shows OS version 6.0.6001.2.1.0.256.1
> >
> > Let me sign off here, and you'll find the relevant details of the problem
> > in
> > the next post -- I need to separate the posts to meet the post length
> > limit.
> >
> > THANK YOU for all of your help!
> >
> > Martin
>
>

I'll also add that I'm especially confused about two things:

1) Whether WU actually got network connections when it needed to -- and if
not, was it benign, was it netcfg.exe's fault, or an inadvertent change in
network settings?

2) Whether the very end of the log file extracts (end of #6) indicates
anything important. Is it saying one of these things?: There is a frozen /
corrupt datastore; account permissions weren't high enough; a malicious
attempt to alter the datastore to show something already installed that
wasn't installed? Or is it nothing important at all.

I don't understand the installer files the links are referencing at the very
end -- were they the two problematic KB installer packages, or something else?

There was a security component to the KB952709 hotfix, and I did (I think)
have Grisoft's AVG installed in that period of time, and the security
component did have to do with defanging the antivirus programs so they
wouldn't kill off hotfixes.

But it's very strange that KB955302 would be implicated at the same time
that KB952709 was.

So a final wild guess: Could it be that the antivirus program not only
refused the updates, but rolled them back as best it could, including somehow
removing permission to change the datastore JUST around these two updates? I
can't imagine they are really so sophisticated.

This smells like you may have installed a Release Candidate build of Vista
SP1, Martin. In this case and assuming you don't want to wipe & reload
right now, I'd recommend:

1. After uninstalling IE8 Beta 2 (if still installed), uninstall Vista SP1
(cf. http://support.microsoft.com/kb/948537) and reboot twice.

2. Run Windows Update manually & repeatedly (if & as necessary) until (a)
all Vista SP1 Preliminary updates have been offered and installed and (b)
Vista SP1 is finally offered.

3. At this juncture, you can install Vista SP1 either via Windows Update or
using a freshly downloaded & appropriate full-package installer from the
Download Center (cf. http://support.microsoft.com/kb/935791) and reboot
twice.

4. Run Windows Update manually & repeatedly until any/all security updates
are installed.

NB: For best results, I would strongly recommend that you only
uninstall/install SP1 after (a) having uninstalled IE8 Beta; (b) having
disabled all "real-time protections" (e.g., anti-virus & anti-spyware apps,
other than Windows Defender) and (b) having disabled any third-party
firewall (e.g., ZA) and then enabling the Windows Firewall.

When all else fails, unlimited installation and compatibility support for
Vista SP1 is available at no charge through 18 Mar-09

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

a.k.a. wrote:
> By the way, glad you read my apology to you over in the IE8 forum. Sorry,
> once more. I guess that particularly when they're not part of your "day"
> job, these issues can just seem like a huge problem of squandered time. I
> don't know how you made MVP. By contrast, I feel like I've blown a lot of
> time wrestling up till now with the metaphysics of the Windows Update
> error
> codes.
>
> So thanks for the help. I did submit a ticket to the Microsoft Update tech
> group, because there's a "possible" error in a WU component. I just need
> to
> know more about WU log reading, and how error diagnosis can be done.
>
> This Vista installation is a clean-install x64 OS. I own rights to both
> TechNet and OEM keys. I installed in February, and added SP1 separately,
> because it was a month or so before the slipstreamed Vista+SP1 discs that
> TechNet released. I will eventually do a clean install again, but I want
> to
> get this figured out, in case I see WU problems again, and because I need
> to
> invest some time in backups first too.
>
> Regards,
>
> Marty
>
> "PA Bear [MS MVP]" wrote:
>
>> Was Vista SP1 preinstalled when you purchased this machine? If not, did
>> you install SP1 via Windows Update or manually?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> a.k.a. wrote:
>>> I have run down every post in these forums and elsewhere, looking for a
>>> way
>>> to correct failed installations of these two KBs -- 952709 and 955302.
>>> They
>>> are holding up at least 16 updates now. Each installation I attempt, I
>>> get
>>> the "updates were not configured correctly" error and a rollback. Here
>>> is
>>> what else is happening:
>>>
>>> The OS build is: 6.0.6001.18000:1, although in all of the errors, it
>>> indicates the build is 6.0.6001.2.1.0.256.1.
>>>
>>> 1. Both KB hotfixes are returning error code 80004005, with this Event
>>> Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.
>>>
>>> 2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools,
>>> and
>>> is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3.
>>> The
>>> version installed on this machine is 6.0.6000.16386.
>>>
>>> 3. One of these errors in the log excerpts below (8024001F) is sometimes
>>> associated with corrupt WU Service Object Security Templates, or maybe
>>> some
>>> kind of TCP mismatch. Before I reinstall the WU client, there is
>>> supposed
>>> to
>>> be an app I'd like to try (AU Check) that downloads the latest checksums
>>> and
>>> other stuff I don't have a good picture of. (I've seen some checksums,
>>> but
>>> they're a good several years old.) The only problem is that that script
>>> is
>>> no longer public, it seems.
>>>
>>> The components associated with the errors I'm getting are:
>>>
>>> 1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
>>> ... which shows OS version 6.0.6001.2.1.0.256.1
>>>
>>> 2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
>>> ... which shows OS version 6.0.6001.2.1.0.256.1
>>>
>>> 3.
>>> amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
>>> ... which shows OS version 6.0.6001.2.1.0.256.1
>>>
>>> 4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
>>> ... which shows OS version 6.0.6001.2.1.0.256.1
>>>
>>> Let me sign off here, and you'll find the relevant details of the
>>> problem
>>> in
>>> the next post -- I need to separate the posts to meet the post length
>>> limit.
>>>
>>> THANK YOU for all of your help!
>>>
>>> Martin

Actually, it could be a beta (re-RC) build.

PA Bear [MS MVP] wrote:
> This smells like you may have installed a Release Candidate build of Vista
> SP1, Martin....

Hi PA Bear,

This actually strikes me as some sort of corruption later on, since I didn't
have problems with WU from Feb to July, and I'm positive it was the RTM that
I installed -- the RC had too many known issues. Plus, these errors never
surfaced in the discussion threads from the RC days -- looked long and hard
at them. Since I'm going to wipe out the system soon enough, so I'd rather
look at less invasive surgery for now. I guess I'll try reinstalling the
Windows Update client first.

I know it makes everyone's eyes glaze, no matter how proficient you are, but
could I ask for a little help at reading WU log files -- either your
translation of what I posted, a tip or two, or some resource to turn to
besides the public "glossary" of WU error codes?

Thanks,
Martin

"PA Bear [MS MVP]" wrote:

> This smells like you may have installed a Release Candidate build of Vista
> SP1, Martin. In this case and assuming you don't want to wipe & reload
> right now, I'd recommend:
>
> 1. After uninstalling IE8 Beta 2 (if still installed), uninstall Vista SP1
> (cf. http://support.microsoft.com/kb/948537) and reboot twice.
>
> 2. Run Windows Update manually & repeatedly (if & as necessary) until (a)
> all Vista SP1 Preliminary updates have been offered and installed and (b)
> Vista SP1 is finally offered.
>
> 3. At this juncture, you can install Vista SP1 either via Windows Update or
> using a freshly downloaded & appropriate full-package installer from the
> Download Center (cf. http://support.microsoft.com/kb/935791) and reboot
> twice.
>
> 4. Run Windows Update manually & repeatedly until any/all security updates
> are installed.
>
> NB: For best results, I would strongly recommend that you only
> uninstall/install SP1 after (a) having uninstalled IE8 Beta; (b) having
> disabled all "real-time protections" (e.g., anti-virus & anti-spyware apps,
> other than Windows Defender) and (b) having disabled any third-party
> firewall (e.g., ZA) and then enabling the Windows Firewall.
>
> When all else fails, unlimited installation and compatibility support for
> Vista SP1 is available at no charge through 18 Mar-09
>
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> a.k.a. wrote:
> > By the way, glad you read my apology to you over in the IE8 forum. Sorry,
> > once more. I guess that particularly when they're not part of your "day"
> > job, these issues can just seem like a huge problem of squandered time. I
> > don't know how you made MVP. By contrast, I feel like I've blown a lot of
> > time wrestling up till now with the metaphysics of the Windows Update
> > error
> > codes.
> >
> > So thanks for the help. I did submit a ticket to the Microsoft Update tech
> > group, because there's a "possible" error in a WU component. I just need
> > to
> > know more about WU log reading, and how error diagnosis can be done.
> >
> > This Vista installation is a clean-install x64 OS. I own rights to both
> > TechNet and OEM keys. I installed in February, and added SP1 separately,
> > because it was a month or so before the slipstreamed Vista+SP1 discs that
> > TechNet released. I will eventually do a clean install again, but I want
> > to
> > get this figured out, in case I see WU problems again, and because I need
> > to
> > invest some time in backups first too.
> >
> > Regards,
> >
> > Marty
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Was Vista SP1 preinstalled when you purchased this machine? If not, did
> >> you install SP1 via Windows Update or manually?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> a.k.a. wrote:
> >>> I have run down every post in these forums and elsewhere, looking for a
> >>> way
> >>> to correct failed installations of these two KBs -- 952709 and 955302.
> >>> They
> >>> are holding up at least 16 updates now. Each installation I attempt, I
> >>> get
> >>> the "updates were not configured correctly" error and a rollback. Here
> >>> is
> >>> what else is happening:
> >>>
> >>> The OS build is: 6.0.6001.18000:1, although in all of the errors, it
> >>> indicates the build is 6.0.6001.2.1.0.256.1.
> >>>
> >>> 1. Both KB hotfixes are returning error code 80004005, with this Event
> >>> Names: CbsPackageServicingFailure and WindowsWcpAIFailure3.
> >>>
> >>> 2. TrustedInstaller is running netcfg.exe, one of the .NETCF PowerTools,
> >>> and
> >>> is returning error code 8007371d, eith Event Name: WindowsWcpAIFailure3.
> >>> The
> >>> version installed on this machine is 6.0.6000.16386.
> >>>
> >>> 3. One of these errors in the log excerpts below (8024001F) is sometimes
> >>> associated with corrupt WU Service Object Security Templates, or maybe
> >>> some
> >>> kind of TCP mismatch. Before I reinstall the WU client, there is
> >>> supposed
> >>> to
> >>> be an app I'd like to try (AU Check) that downloads the latest checksums
> >>> and
> >>> other stuff I don't have a good picture of. (I've seen some checksums,
> >>> but
> >>> they're a good several years old.) The only problem is that that script
> >>> is
> >>> no longer public, it seems.
> >>>
> >>> The components associated with the errors I'm getting are:
> >>>
> >>> 1. amd64_microsoft-windows-qos_31bf3856ad364e35_none_5700de9a3740fcd5
> >>> ... which shows OS version 6.0.6001.2.1.0.256.1
> >>>
> >>> 2. Package_for_KB952709~31bf3856ad364e35~amd64~~6.0.1 .2
> >>> ... which shows OS version 6.0.6001.2.1.0.256.1
> >>>
> >>> 3.
> >>> amd64_microsoft-windows-native-80211_31bf3856ad364e35_none_f7ed142adbc68e20
> >>> ... which shows OS version 6.0.6001.2.1.0.256.1
> >>>
> >>> 4. Package_for_KB955302~31bf3856ad364e35~amd64~~6.0.1 .1
> >>> ... which shows OS version 6.0.6001.2.1.0.256.1
> >>>
> >>> Let me sign off here, and you'll find the relevant details of the
> >>> problem
> >>> in
> >>> the next post -- I need to separate the posts to meet the post length
> >>> limit.
> >>>
> >>> THANK YOU for all of your help!
> >>>
> >>> Martin
>
>