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XP Client freezes on RDP connection

 
 
mrecomm101
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      11-29-2009




When I try to connect to an XP client from the server using RDP, after I've
completed the logon credentials, it freezes up the client machine. It is
duplicatable and the freeze is unrecoverable. This connection was working
fine up until two weeks ago. I'm not sure if related to any updates or what.

Does anyone have any thoughts on this?

The Windows Firewall is not on (client) and the IP is automatically
obtained. I've made sure there were no programs running on the client that
could be using up resources. I loaded up the new RDP client on the server to
see if that would make a difference, but it didn't.
 
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Leythos
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      11-29-2009
In article <2DBB3EBE-82E7-434D-9B05->,
says...
> When I try to connect to an XP client from the server using RDP, after I've
> completed the logon credentials, it freezes up the client machine. It is
> duplicatable and the freeze is unrecoverable. This connection was working
> fine up until two weeks ago. I'm not sure if related to any updates or what.
>
> Does anyone have any thoughts on this?
>


Is this a Dell computer by chance?

I've seen many Dell computers have this issue - it was a video driver
problem.

--
You can't trust your best friends, your five senses, only the little
voice inside you that most civilians don't even hear -- Listen to that.
Trust yourself.
(remove 999 for proper email address)
 
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Robbin Meng [MSFT]
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      12-02-2009

Hello,


Thanks for your post and Leythos' input.

I agree you should first take a look at the video driver and update it with the latest one and simplify the settings in the RDP Options tabs, e.g. low screen resolution, no
resource redirections, simple color etc.

In addition, does this issue only occur to that specific Windows XP client computer? And RDP connections to all other clients work smoothly? If so, I'd like suggest you
perform a simple Clean Boot on that Windows XP client computer.

How to perform a Clean Boot in Windows XP
<http://support.microsoft.com/default.aspx?scid=KB;EN-US;310353>

Hope this helps.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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