LifeBoat wrote:
> I attempted to upgrade my Windows Home XP from SP1 to SP2. The
> SP2 install failed after awhile with a message box "Service Pack
> installation failed". Windows Update History states that the error
> code was 0xD0000005.
>
> I decided to restart my computer and attempt another reinstall in
> the hope that the problem might not happen again. When I rebooted,
> Windows began to load Windows XP Service Pack 2. Also Windows
> automatic update asks would I like to install SP3. My Computer ->
> System Properties shows I'm running with SP2!
>
> So my question is has SP2 successfully installed?
>
> What should I do next?
Install SP3.
With proper preparation - you are unlikely to have problems - and if you
have been performing proper maintenance all along - even if you do - you are
only out a short period of time (restoring from the backup/drive image you
made wisely before diving in...)
A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
Suggestions:
1) Download the full SP3 installation file and/or burn the ISO download to
CD.
2) Ensure (as well as plausible) you have no spyware/malware by doing a full
scan with SuperAntiSpyware and MalwareBytes.
3) CHKDSK
4) Defragment
5) Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.)
6) Reboot right before you try to install SP3.
7) Disconnect from the internet before installing (physically.)
8) Disable your antivirus and antispyware applications when you are about to
install SP3.
Some (if not all) of that is covered in the above links.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
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