XP instal SPt always fail; Access Denied

I am installing from the only user on the system and it of course is in
the Administrator group and permissions are full and read.

I have spend several hours reading every record in this group regarding
"can't update" and install errors. I have read this of course:
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

How do I get out of this mess?

Here is tail of log.

1863.781: Copied file: C:\WINDOWS\System32\pidgen.dll
1863.922: Copied file: C:\WINDOWS\System32\dpcdll.dll
1864.297: Copied file: C:\WINDOWS\INF\msnmsn.inf
1864.422: Copied file: C:\WINDOWS\INF\msmsgs.inf
1875.890: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1875.890: Num Ticks for Copying files : 1127593
1875.922: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
1875.922: INF_REGISTRY Failed
1875.922: DoInstallationoRegistryUpdates failed
1895.297: Unregistration of sprecovr successful
1895.578: Access is denied.
1916.812: Message displayed to the user: Access is denied.
1916.812: User Input: OK
1916.812: Service Pack 2 installation did not complete.

Select 'OK' to undo the changes that have been made.

Here is whole log:
http://rnc3.com/images/svcpack.log

Carl lackey wrote:
Sorry about that typo.
It is SP2.

> I am installing from the only user on the system and it of course is in
> the Administrator group and permissions are full and read.
>
> I have spend several hours reading every record in this group regarding
> "can't update" and install errors. I have read this of course:
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> How do I get out of this mess?
>
> Here is tail of log.
>
> 1863.781: Copied file: C:\WINDOWS\System32\pidgen.dll
> 1863.922: Copied file: C:\WINDOWS\System32\dpcdll.dll
> 1864.297: Copied file: C:\WINDOWS\INF\msnmsn.inf
> 1864.422: Copied file: C:\WINDOWS\INF\msmsgs.inf
> 1875.890: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
> 1875.890: Num Ticks for Copying files : 1127593
> 1875.922: DoRegistryUpdates:SetupInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x5
> 1875.922: INF_REGISTRY Failed
> 1875.922: DoInstallationoRegistryUpdates failed
> 1895.297: Unregistration of sprecovr successful
> 1895.578: Access is denied.
> 1916.812: Message displayed to the user: Access is denied.
> 1916.812: User Input: OK
> 1916.812: Service Pack 2 installation did not complete.
>
> Select 'OK' to undo the changes that have been made.
>
> Here is whole log:
> http://rnc3.com/images/svcpack.log
>
>

Carl lackey wrote:

> I am installing from the only user on the system and it of course is in
> the Administrator group and permissions are full and read.
>
> I have spend several hours reading every record in this group regarding
> "can't update" and install errors. I have read this of course:
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> How do I get out of this mess?
>
> Here is tail of log.
>
> 1863.781: Copied file: C:\WINDOWS\System32\pidgen.dll
> 1863.922: Copied file: C:\WINDOWS\System32\dpcdll.dll
> 1864.297: Copied file: C:\WINDOWS\INF\msnmsn.inf
> 1864.422: Copied file: C:\WINDOWS\INF\msmsgs.inf
> 1875.890: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
> 1875.890: Num Ticks for Copying files : 1127593
> 1875.922: DoRegistryUpdates:SetupInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x5
> 1875.922: INF_REGISTRY Failed
> 1875.922: DoInstallationoRegistryUpdates failed
> 1895.297: Unregistration of sprecovr successful
> 1895.578: Access is denied.
> 1916.812: Message displayed to the user: Access is denied.
> 1916.812: User Input: OK
> 1916.812: Service Pack 2 installation did not complete.
>
> Select 'OK' to undo the changes that have been made.
>
> Here is whole log:
> http://rnc3.com/images/svcpack.log
>
>

Restored machine back several epdates.

Restarted the process and installed updates again. All went well until
SP2 again. According to progress bar, about 1/3 into the process.

Here is tail of log:

1736.562: Copied file: C:\WINDOWS\INF\atiixpaa.inf
1736.609: Copied file: C:\WINDOWS\Driver Cache\i386\sp2.cab
1750.906: Copied file: C:\WINDOWS\Help\apps_sp.chm
1752.375: Copied file: C:\WINDOWS\AppPatch\apph_sp.sdb
1753.125: Copied file: C:\WINDOWS\ime\spgrmr.dll
1753.344: Copied file (delayed): C:\WINDOWS\ime\SETF3D.tmp
1754.015: Copied file: C:\WINDOWS\INF\hiddigi.inf
1754.078: Copied file: C:\WINDOWS\System32\pidgen.dll
1754.156: Copied file: C:\WINDOWS\System32\dpcdll.dll
1754.547: Copied file: C:\WINDOWS\INF\msnmsn.inf
1754.781: Copied file: C:\WINDOWS\INF\msmsgs.inf
1768.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1769.250: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1770.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1770.234: Num Ticks for Copying files : 1113312
1770.265: DoRegistryUpdates:SetupInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
1770.265: INF_REGISTRY Failed
1770.265: DoInstallationoRegistryUpdates failed
1782.156: Unregistration of sprecovr successful
1782.469: Access is denied.

HERE IS SETUPAPI.LOG
http://rnc3.com/images/setupapi.log

....
#E197 Writing "C:\WINDOWS\INF\msnmsn.inf" to "C:\WINDOWS\INF" is not an
approved method of installing INF files. Use a 'CopyINF' entry instead.
#E197 Writing "C:\WINDOWS\INF\msmsgs.inf" to "C:\WINDOWS\INF" is not an
approved method of installing INF files. Use a 'CopyINF' entry instead.
#-007 Deleting registry key HKCR\vnd.ms.radio
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [Product.Del.Reg] in
"c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
failed. Error 5: Access is denied.
#E064 Parsing install section
[ProductInstall.GlobalRegistryChanges.Install] in
"c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
failed. Error 5: Access is denied.
#-007 Deleting registry key HKCR\vnd.ms.radio
#E033 Error 5: Access is denied.

I checked Permissions, and it shows "Full" and "Read" are checked.
"Special" is not.

Would it be useful fo me to manually delete the key?

Isn't it strange that the example Microsoft gives in it's Knowledgebase
is exactly this same key?
http://support.microsoft.com/kb/873148

Any help or suggestions very much appreciated!

Follow the instructions here:

http://support.microsoft.com/kb/873148


"Carl lackey" <> wrote in message
news:uHqFyUJ$...
> Carl lackey wrote:
>
>> I am installing from the only user on the system and it of course is in
>> the Administrator group and permissions are full and read.
>>
>> I have spend several hours reading every record in this group regarding
>> "can't update" and install errors. I have read this of course:
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>>
>> How do I get out of this mess?
>>
>> Here is tail of log.
>>
>> 1863.781: Copied file: C:\WINDOWS\System32\pidgen.dll
>> 1863.922: Copied file: C:\WINDOWS\System32\dpcdll.dll
>> 1864.297: Copied file: C:\WINDOWS\INF\msnmsn.inf
>> 1864.422: Copied file: C:\WINDOWS\INF\msmsgs.inf
>> 1875.890: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
>> 1875.890: Num Ticks for Copying files : 1127593
>> 1875.922: DoRegistryUpdates:SetupInstallFromInfSection Failed for
>> ProductInstall.GlobalRegistryChanges.Install error: 0x5
>> 1875.922: INF_REGISTRY Failed
>> 1875.922: DoInstallationoRegistryUpdates failed
>> 1895.297: Unregistration of sprecovr successful
>> 1895.578: Access is denied.
>> 1916.812: Message displayed to the user: Access is denied.
>> 1916.812: User Input: OK
>> 1916.812: Service Pack 2 installation did not complete.
>>
>> Select 'OK' to undo the changes that have been made.
>>
>> Here is whole log:
>> http://rnc3.com/images/svcpack.log
>>
>>
>
> Restored machine back several epdates.
>
> Restarted the process and installed updates again. All went well until
> SP2 again. According to progress bar, about 1/3 into the process.
>
> Here is tail of log:
>
> 1736.562: Copied file: C:\WINDOWS\INF\atiixpaa.inf
> 1736.609: Copied file: C:\WINDOWS\Driver Cache\i386\sp2.cab
> 1750.906: Copied file: C:\WINDOWS\Help\apps_sp.chm
> 1752.375: Copied file: C:\WINDOWS\AppPatch\apph_sp.sdb
> 1753.125: Copied file: C:\WINDOWS\ime\spgrmr.dll
> 1753.344: Copied file (delayed): C:\WINDOWS\ime\SETF3D.tmp
> 1754.015: Copied file: C:\WINDOWS\INF\hiddigi.inf
> 1754.078: Copied file: C:\WINDOWS\System32\pidgen.dll
> 1754.156: Copied file: C:\WINDOWS\System32\dpcdll.dll
> 1754.547: Copied file: C:\WINDOWS\INF\msnmsn.inf
> 1754.781: Copied file: C:\WINDOWS\INF\msmsgs.inf
> 1768.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
> 1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
> 1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
> 1769.250: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
> 1770.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
> 1770.234: Num Ticks for Copying files : 1113312
> 1770.265: DoRegistryUpdates:SetupInstallFromInfSection Failed for
> ProductInstall.GlobalRegistryChanges.Install error: 0x5
> 1770.265: INF_REGISTRY Failed
> 1770.265: DoInstallationoRegistryUpdates failed
> 1782.156: Unregistration of sprecovr successful
> 1782.469: Access is denied.
>
> HERE IS SETUPAPI.LOG
> http://rnc3.com/images/setupapi.log
>
> ...
> #E197 Writing "C:\WINDOWS\INF\msnmsn.inf" to "C:\WINDOWS\INF" is not an
> approved method of installing INF files. Use a 'CopyINF' entry instead.
> #E197 Writing "C:\WINDOWS\INF\msmsgs.inf" to "C:\WINDOWS\INF" is not an
> approved method of installing INF files. Use a 'CopyINF' entry instead.
> #-007 Deleting registry key HKCR\vnd.ms.radio
> #E033 Error 5: Access is denied.
> #E065 Parsing DelReg section [Product.Del.Reg] in
> "c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
> failed. Error 5: Access is denied.
> #E064 Parsing install section
> [ProductInstall.GlobalRegistryChanges.Install] in
> "c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
> failed. Error 5: Access is denied.
> #-007 Deleting registry key HKCR\vnd.ms.radio
> #E033 Error 5: Access is denied.
>
> I checked Permissions, and it shows "Full" and "Read" are checked.
> "Special" is not.
>
> Would it be useful fo me to manually delete the key?
>
> Isn't it strange that the example Microsoft gives in it's Knowledgebase is
> exactly this same key?
> http://support.microsoft.com/kb/873148
>
> Any help or suggestions very much appreciated!
>
>

Thanks for that. I though I was being ignored.

The problem is that there are several keys that are creating problems,
and they are discovered one at a time.

After update crashes, it then does a backout... takes an hour.
Then I have to carefully ensure I have my environment restored before
trying again.
Then I fix the permissions on that most recently discovered key.

But now Windows Update no longer works, so I have to do it manually...
and that's another story.

Total cycle time is three hours between discovery of new keys to fix.

After fixing three keys, one of the backouts broke more stuff.

I can't seem to get out of this darn loop of install and uninstall and
fix key permissions. repetitive install/uninstall seems to be
unpredictable. Definitely the fact that Update no longer works is a
problem. (see another post in this forum).

At this moment, I am doing Recover (again) from the XP CD.

Tomorrow I give up and format the drive... not a good thing. Personal
data is backed up but the plethora of 4 yrs program install is going to
be nasty. I may go back to Windows 2000.

Carl

John [MSFT] wrote:
> Follow the instructions here:
>
> http://support.microsoft.com/kb/873148
>
>
> "Carl lackey" <> wrote in message
> news:uHqFyUJ$...
>> Carl lackey wrote:
>>
>>> I am installing from the only user on the system and it of course is in
>>> the Administrator group and permissions are full and read.
>>>
>>> I have spend several hours reading every record in this group regarding
>>> "can't update" and install errors. I have read this of course:
>>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>>>
>>> How do I get out of this mess?
>>>
>>> Here is tail of log.
>>>
>>> 1863.781: Copied file: C:\WINDOWS\System32\pidgen.dll
>>> 1863.922: Copied file: C:\WINDOWS\System32\dpcdll.dll
>>> 1864.297: Copied file: C:\WINDOWS\INF\msnmsn.inf
>>> 1864.422: Copied file: C:\WINDOWS\INF\msmsgs.inf
>>> 1875.890: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
>>> 1875.890: Num Ticks for Copying files : 1127593
>>> 1875.922: DoRegistryUpdates:SetupInstallFromInfSection Failed for
>>> ProductInstall.GlobalRegistryChanges.Install error: 0x5
>>> 1875.922: INF_REGISTRY Failed
>>> 1875.922: DoInstallationoRegistryUpdates failed
>>> 1895.297: Unregistration of sprecovr successful
>>> 1895.578: Access is denied.
>>> 1916.812: Message displayed to the user: Access is denied.
>>> 1916.812: User Input: OK
>>> 1916.812: Service Pack 2 installation did not complete.
>>>
>>> Select 'OK' to undo the changes that have been made.
>>>
>>> Here is whole log:
>>> http://rnc3.com/images/svcpack.log
>>>
>>>
>>
>> Restored machine back several epdates.
>>
>> Restarted the process and installed updates again. All went well until
>> SP2 again. According to progress bar, about 1/3 into the process.
>>
>> Here is tail of log:
>>
>> 1736.562: Copied file: C:\WINDOWS\INF\atiixpaa.inf
>> 1736.609: Copied file: C:\WINDOWS\Driver Cache\i386\sp2.cab
>> 1750.906: Copied file: C:\WINDOWS\Help\apps_sp.chm
>> 1752.375: Copied file: C:\WINDOWS\AppPatch\apph_sp.sdb
>> 1753.125: Copied file: C:\WINDOWS\ime\spgrmr.dll
>> 1753.344: Copied file (delayed): C:\WINDOWS\ime\SETF3D.tmp
>> 1754.015: Copied file: C:\WINDOWS\INF\hiddigi.inf
>> 1754.078: Copied file: C:\WINDOWS\System32\pidgen.dll
>> 1754.156: Copied file: C:\WINDOWS\System32\dpcdll.dll
>> 1754.547: Copied file: C:\WINDOWS\INF\msnmsn.inf
>> 1754.781: Copied file: C:\WINDOWS\INF\msmsgs.inf
>> 1768.344: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
>> 1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
>> 1768.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
>> 1769.250: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
>> 1770.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
>> 1770.234: Num Ticks for Copying files : 1113312
>> 1770.265: DoRegistryUpdates:SetupInstallFromInfSection Failed for
>> ProductInstall.GlobalRegistryChanges.Install error: 0x5
>> 1770.265: INF_REGISTRY Failed
>> 1770.265: DoInstallationoRegistryUpdates failed
>> 1782.156: Unregistration of sprecovr successful
>> 1782.469: Access is denied.
>>
>> HERE IS SETUPAPI.LOG
>> http://rnc3.com/images/setupapi.log
>>
>> ...
>> #E197 Writing "C:\WINDOWS\INF\msnmsn.inf" to "C:\WINDOWS\INF" is not an
>> approved method of installing INF files. Use a 'CopyINF' entry instead.
>> #E197 Writing "C:\WINDOWS\INF\msmsgs.inf" to "C:\WINDOWS\INF" is not an
>> approved method of installing INF files. Use a 'CopyINF' entry instead.
>> #-007 Deleting registry key HKCR\vnd.ms.radio
>> #E033 Error 5: Access is denied.
>> #E065 Parsing DelReg section [Product.Del.Reg] in
>> "c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
>> failed. Error 5: Access is denied.
>> #E064 Parsing install section
>> [ProductInstall.GlobalRegistryChanges.Install] in
>> "c:\windows\softwaredistribution\download\6ca7b3a8 efd5a9b6f87fff395a2eb989\update\update.inf"
>> failed. Error 5: Access is denied.
>> #-007 Deleting registry key HKCR\vnd.ms.radio
>> #E033 Error 5: Access is denied.
>>
>> I checked Permissions, and it shows "Full" and "Read" are checked.
>> "Special" is not.
>>
>> Would it be useful fo me to manually delete the key?
>>
>> Isn't it strange that the example Microsoft gives in it's Knowledgebase is
>> exactly this same key?
>> http://support.microsoft.com/kb/873148
>>
>> Any help or suggestions very much appreciated!
>>
>>
>
>