XP KB821557 failed to install

hello

my automatic update keeps telling me that the security
update KB821557 is ready to install, but it fails. The
windows update site lists it with an error code 643

what can i do?

thanks

Hello,

Question:

1.) What Service Pack do you have installed? (If you have SP 2 you also have
V5 of Windows Update - please confirm).

It sounds as though you have Automatic Update download the update and then
prompt you to install. I am assuming that when you click install this is
where the error is generated. Please correct me if I am wrong and outline
the steps you are taking.

Greig [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"set" <> wrote in message
news:5ee701c48227$262fd1a0$...
> hello
>
> my automatic update keeps telling me that the security
> update KB821557 is ready to install, but it fails. The
> windows update site lists it with an error code 643
>
> what can i do?
>
> thanks

When trying to install a critical update, it will not do so and I get 'error
code 643'. It's just sitting there on my toolbar waiting!

Help!!

"Greig [MSFT]" wrote:

> Hello,
>
> Question:
>
> 1.) What Service Pack do you have installed? (If you have SP 2 you also have
> V5 of Windows Update - please confirm).
>
> It sounds as though you have Automatic Update download the update and then
> prompt you to install. I am assuming that when you click install this is
> where the error is generated. Please correct me if I am wrong and outline
> the steps you are taking.
>
> Greig [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "set" <> wrote in message
> news:5ee701c48227$262fd1a0$...
> > hello
> >
> > my automatic update keeps telling me that the security
> > update KB821557 is ready to install, but it fails. The
> > windows update site lists it with an error code 643
> >
> > what can i do?
> >
> > thanks
>
>
>

Yes, I have the same issue!

"RVM96" wrote:

> When trying to install a critical update, it will not do so and I get 'error
> code 643'. It's just sitting there on my toolbar waiting!
>
> Help!!
>
> "Greig [MSFT]" wrote:
>
> > Hello,
> >
> > Question:
> >
> > 1.) What Service Pack do you have installed? (If you have SP 2 you also have
> > V5 of Windows Update - please confirm).
> >
> > It sounds as though you have Automatic Update download the update and then
> > prompt you to install. I am assuming that when you click install this is
> > where the error is generated. Please correct me if I am wrong and outline
> > the steps you are taking.
> >
> > Greig [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "set" <> wrote in message
> > news:5ee701c48227$262fd1a0$...
> > > hello
> > >
> > > my automatic update keeps telling me that the security
> > > update KB821557 is ready to install, but it fails. The
> > > windows update site lists it with an error code 643
> > >
> > > what can i do?
> > >
> > > thanks
> >
> >
> >

Can anyone try and answer this one for me? Still getting error 643, automatic
update still tells me that I need SP1 installing.

"Merseymike" wrote:

> Yes, I have the same issue!
>
> "RVM96" wrote:
>
> > When trying to install a critical update, it will not do so and I get 'error
> > code 643'. It's just sitting there on my toolbar waiting!
> >
> > Help!!
> >
> > "Greig [MSFT]" wrote:
> >
> > > Hello,
> > >
> > > Question:
> > >
> > > 1.) What Service Pack do you have installed? (If you have SP 2 you also have
> > > V5 of Windows Update - please confirm).
> > >
> > > It sounds as though you have Automatic Update download the update and then
> > > prompt you to install. I am assuming that when you click install this is
> > > where the error is generated. Please correct me if I am wrong and outline
> > > the steps you are taking.
> > >
> > > Greig [MSFT]
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > "set" <> wrote in message
> > > news:5ee701c48227$262fd1a0$...
> > > > hello
> > > >
> > > > my automatic update keeps telling me that the security
> > > > update KB821557 is ready to install, but it fails. The
> > > > windows update site lists it with an error code 643
> > > >
> > > > what can i do?
> > > >
> > > > thanks
> > >
> > >
> > >