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XP pro SP2 won't install --cannot read from or write to database--error message

 
 
Chad
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      08-26-2004
I have tried installing from windows update and I keep
getting the same message. I always get the same message
that setup failed and it can not read from or write to
the database. Installation then stops there and it will
not continue. Does anyone have any suggestions?
 
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negative5198
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      08-26-2004
Same problem here. I get the error message, "Error Code: 800710D9." I have no
idea what the problem is.


 
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KellGa
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      08-27-2004
I have the same problem. I hope this sp2 is worth the headach.Please Help...

"Chad" wrote:

> I have tried installing from windows update and I keep
> getting the same message. I always get the same message
> that setup failed and it can not read from or write to
> the database. Installation then stops there and it will
> not continue. Does anyone have any suggestions?
>

 
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SuperCPA
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      08-28-2004
"Chad" <> wrote in message news:<040801c48b13$97326bc0$>...
> I have tried installing from windows update and I keep
> getting the same message. I always get the same message
> that setup failed and it can not read from or write to
> the database. Installation then stops there and it will
> not continue. Does anyone have any suggestions?


I received the same error message when trying to install SP2. After a
great deal of trouble shooting, Mr. Gates had the solution that worked
in my case. The solution for me was as summerized below:

1. Slipstream SP2 into the WinXP Pro disc.
2. Use a drive image program (Acronis TI/Ghost etc.) to create a
backup.

When I tried to do a straight repair install with the slipstreamed
disc, it blue screened with an error BAD_POOL_CALLER when installing
devices.

3. Copy the contents of the slipstreamed CD to C:\Temp.
4. Run msconfig to disable all startup items, and also on the
services tab, hide MS services and disable all others.
5. Boot to the slipstreamed CD.
6. Press F5 when asked if you need to install via F6 any third party
SCSI drivers.
7. Select Standard PC when asked, and reinstall Windows.
8. Select a repair install after it finds a previous installation of
Windows.
9. Point the installation program to C:\Temp\i386 to find any
additional files required. The CD Drive will not be accessable at
this time, in GUI mode.
10. After the final reboot, you will have a non ACPI WinXP SP2
system.

You can stop here, or go on to enable ACPI if your hardware supports
it.

11. Start>Control Panel>System>Advanced>Environmental
Variables>"System Variable" area>"New" button>
12. Variable nameEVMGR_SHOW_NONPRESENT_DEVICES
13. Variable value:1

Now in Device manager, on the view menu, select view hidden devices.

14. In "System Devices", uninstall all devices that are not currently
used. You can safely also uninstall any other hardware devices not in
use. When in doubt, leave the device alone.

15. Boot from the slipstreamed CD again, but do not press F5.
16. Do another repair install.

After the final reboot, you will have an ACPI system with SP2.

17. Run msconfig again to enable everything.
18. Use the Windows UpDate site to grab any drivers etc.

Repair/Uninstall/Reinstall any programs on the system that do not work
correctly. Clean up and tweak the system as desired.

Done. Total time about 4 hours, which includes a lot of reboots not
mentioned in the outline. It worked for me, but YMMV.

If things go wrong, just use the image to restore the system to its
previous state. Acronis TI and I became great friends, before the
solution was found.

Thank you Mr. Gates!
 
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