XP SP-2 "Access Is Denied" and MS Knowledge Base Article #873148

I repeatedly get this message. I've disabled Norton Anti-Virus and Norton
Internet security. I am logged in as "administrator" - this is a home PC.
To no avail !

I also read "svcpack.log". Useless to try to read this "manually".
Knowledge Article #873148 says "look for references to registry permissions
issues". I try "find" to search for "permissions" and get nothing. The
text is overwhelming to read manually to find a problem.

How does one identify a "registry key" causing the problem. When I right
click on modify - I get 0's and 1's. Who knows what to change ?

Isn't there some better way to resolve this problem other than as
simplistically stated in the Knowledge Article #873148 ? I do not
consider myself a computer geek - but I am skilled at fixing registry issues
(simple ones), reasonably comfortable working thru computer problems, and am
not afraid to follow well developed instructions.

Would appreciate MS posting a better article to fix the problem - one
oriented to the average home user, not a professional network administrator.

Or - is this SP2 even worthwhile for a Home PC ?

I've been getting the same message. I don't believe that Microsoft worked
all of the bugs out of their installation program for SP2 before making it
available to end users or you wouldn't be seeing all of these problems being
posted. You can find the keys causing your "Access is denied" message by
opening C:\WINDOWS\setupapi.log in your notepad, then Edit,Find entering
denied in the window. The keys causing the installation to hang will be
found:

#-007 Deleting registry key HKCR\.AudioCD
#E033 Error 5: Access is denied.

You can then change the key's permissions in the registry: Start, Run,
regedit and locate the folder. Right click on the folder, go to permissions,
and verify that full permissions are in place for the user downloading sp2.

Despite having done all of this myself, I still can't get sp2 to install and
find that it changes my registry keys permissions back to their original
state! Good luck. I'm abandoning further attempts until Microsoft gets
their act together.

Dwight

"" wrote:

> I repeatedly get this message. I've disabled Norton Anti-Virus and Norton
> Internet security. I am logged in as "administrator" - this is a home PC.
> To no avail !
>
> I also read "svcpack.log". Useless to try to read this "manually".
> Knowledge Article #873148 says "look for references to registry permissions
> issues". I try "find" to search for "permissions" and get nothing. The
> text is overwhelming to read manually to find a problem.
>
> How does one identify a "registry key" causing the problem. When I right
> click on modify - I get 0's and 1's. Who knows what to change ?
>
> Isn't there some better way to resolve this problem other than as
> simplistically stated in the Knowledge Article #873148 ? I do not
> consider myself a computer geek - but I am skilled at fixing registry issues
> (simple ones), reasonably comfortable working thru computer problems, and am
> not afraid to follow well developed instructions.
>
> Would appreciate MS posting a better article to fix the problem - one
> oriented to the average home user, not a professional network administrator.
>
> Or - is this SP2 even worthwhile for a Home PC ?
>
>