Carolyn;
See if this helps:
http://www3.telus.net/dandemar/acdensp2.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Carolyn" <> wrote in message
news:4C636DA6-E2D4-41CD-942B-...
>I am getting an "access denied" message when I try to install Windows XP
> Service Pack 2 on several PCs in our company. I followed the instructions
> in
> KB Article 307410, but I still get "access denied" about half-way through
> the
> SP2 installation.
>
> Any suggestions would be appreciated.
>
> -- Carolyn