XP SP 2 Windows Update Error Code 0x80200010

Been getting this error since April. I have Panda installed but have also
installed the hotfix which is supposed to correct the problem. It doesn't.
I've also removed Panda but the problem persists. Any ideas?

BG_E_NETWORK_DISCONNECTED
0x80200010
The network card is inactive or disconnected. All jobs are placed in the
BG_JOB_STATE_TRANSIENT_ERROR state

Check your Device Manager - is anything disabled/not connected?

"Brian Connolly" <> wrote in message
news:4E71D24E-DC25-4889-84BD-...
> Been getting this error since April. I have Panda installed but have also
> installed the hotfix which is supposed to correct the problem. It doesn't.
> I've also removed Panda but the problem persists. Any ideas?

The internal network card (which I don't use) was disabled. I enabled it but
it made no difference. The system tray shows the network card as being
unplugged ( a red cross throught it).

"TaurArian [MVP]" wrote:

> BG_E_NETWORK_DISCONNECTED
> 0x80200010
> The network card is inactive or disconnected. All jobs are placed in the
> BG_JOB_STATE_TRANSIENT_ERROR state
>
> Check your Device Manager - is anything disabled/not connected?
>
> "Brian Connolly" <> wrote in message
> news:4E71D24E-DC25-4889-84BD-...
> > Been getting this error since April. I have Panda installed but have also
> > installed the hotfix which is supposed to correct the problem. It doesn't.
> > I've also removed Panda but the problem persists. Any ideas?
>
>

Thanks for the tips but already tried those two services to no avail. I've
also been manually downloading the updates but it is a complete pain and very
time consuming.

Windows Update is the one piece of software which really p's me off. The
last time I had this problem I spent about 3 weeks in discussion with an MVP
to get 6 updates installed. Five were fianlly installed using update and the
6th had to be done manually and the root cause of the fault was never sorted
(as I'm now finding out). Does no-one in MS understand how their software
works?

"Larry and Cindy" wrote:

> Hi
> I am/was having the very same issue. So far the only thing that has made it
> work is stopping and starting these 2 services: Automatic Updates and
> Background Intelligent Transfer Service. Both of these services are set to
> "Automatic". I've checked another working Windows xp SP2 (Home Version)
> computer and those 2 services are also Automatic on it. I've read on some
> newsgroup somewhere that the "Background Intelligent Transfer Service"
> should be set to "Manual". Not so on any of the computers I've checked. I
> did test the "Manual" setting it then just gave me an error at the MS
> windows updates site. So why may I ask do these services have to be stopped
> and restarted, even right after a restart. The network card is a "D-Link
> DFE-538TX" and working perfect otherwise. It strange.....but do try the
> stopping and starting of those services....at least it worked for me. The
> other thing you can try if you really need to get the updates installed is
> just download them manually....it sucks but it's a work around.
> Cheers,
> Cindy
> "TaurArian [MVP]" <> wrote in message
> news:...
> > BG_E_NETWORK_DISCONNECTED
> > 0x80200010
> > The network card is inactive or disconnected. All jobs are placed in the
> > BG_JOB_STATE_TRANSIENT_ERROR state
> >
> > Check your Device Manager - is anything disabled/not connected?
> >
> > "Brian Connolly" <> wrote in
> > message news:4E71D24E-DC25-4889-84BD-...
> >> Been getting this error since April. I have Panda installed but have also
> >> installed the hotfix which is supposed to correct the problem. It
> >> doesn't.
> >> I've also removed Panda but the problem persists. Any ideas?
> >
>
>
>

"Brian Connolly" <> wrote in message
news:4E71D24E-DC25-4889-84BD-...
> Been getting this error since April. I have Panda installed but have also
> installed the hotfix which is supposed to correct the problem. It doesn't.
> I've also removed Panda but the problem persists. Any ideas?


Seems to be a symptom of an environmental issue rather than a problem with WU.

http://www.microsoft.com/communities...ecf&sloc=en-us

(web interface search for
0x80200010
- Answered questions
)


What have you done to try to diagnose the symptom?


HTH

Robert Aldwinckle
---