XP sp2 error: 0x8024001D

Hi i am using winxp sp 2 and trying to dowload upadates using microsoft
updates . getting errr again n again, tried deleting temp file also...browser
shows msg : The website has encountered a problem and cannot display the page
you are trying to view. error: 0x8024001D

Sam,

Delete the Temporary Internet Files by going to Internet Options in the
Conrtol Panel. On the first page, General, click the Delete Files button
under Temporary Internet Files. Put a check in the box next to 'Delete
all offline content'. Click OK. Click OK once more.

Next, go to Star > Run > type in

net stop wuauserv

Click OK or press Enter
Navigate to the WINDOWS\Software Distribution folder
Delete *ALL contents* of the Download folder
Delete *ALL contents* of the EventCache folder
( You may need to show all files, folders, and system files to view the
subfolders of SoftwareDistribution :
http://www.xtra.co.nz/help/0,,4155-1916458,00.html )
Close the window
Empty the Recycle Bin

Go to Start > Run > type these commands in, and click OK or press Enter
after *each one*

regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 msxml3.dll

Now type in

net start wuauserv

Click OK or press Enter
Try Windows Upate to see if the issue has been resolved.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



Sam wrote:

> Hi i am using winxp sp 2 and trying to dowload upadates using microsoft
> updates . getting errr again n again, tried deleting temp file also...browser
> shows msg : The website has encountered a problem and cannot display the page
> you are trying to view. error: 0x8024001D

"MowGreen [MVP]" wrote:

> Sam,
>
> Delete the Temporary Internet Files by going to Internet Options in the
> Conrtol Panel. On the first page, General, click the Delete Files button
> under Temporary Internet Files. Put a check in the box next to 'Delete
> all offline content'. Click OK. Click OK once more.
>
> Next, go to Star > Run > type in
>
> net stop wuauserv
>
> Click OK or press Enter
> Navigate to the WINDOWS\Software Distribution folder
> Delete *ALL contents* of the Download folder
> Delete *ALL contents* of the EventCache folder
> ( You may need to show all files, folders, and system files to view the
> subfolders of SoftwareDistribution :
> http://www.xtra.co.nz/help/0,,4155-1916458,00.html )
> Close the window
> Empty the Recycle Bin
>
> Go to Start > Run > type these commands in, and click OK or press Enter
> after *each one*
>
> regsvr32 wuapi.dll
> regsvr32 wups.dll
> regsvr32 wups2.dll
> regsvr32 wuaueng.dll
> regsvr32 wucltui.dll
> regsvr32 msxml3.dll
>
> Now type in
>
> net start wuauserv
>
> Click OK or press Enter
> Try Windows Upate to see if the issue has been resolved.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============

Thanks dude... it works now
but what was the problem?? why this happened??

You're welcome, Sam. Frankly, it's most likely related to the installed
antivirus/security suite software. Which AV/security suite is
installed ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Sam wrote:

>
> "MowGreen [MVP]" wrote:
>
>
>>Sam,
>>
>>Delete the Temporary Internet Files by going to Internet Options in the
>>Conrtol Panel. On the first page, General, click the Delete Files button
>>under Temporary Internet Files. Put a check in the box next to 'Delete
>>all offline content'. Click OK. Click OK once more.
>>
>>Next, go to Star > Run > type in
>>
>>net stop wuauserv
>>
>>Click OK or press Enter
>>Navigate to the WINDOWS\Software Distribution folder
>>Delete *ALL contents* of the Download folder
>>Delete *ALL contents* of the EventCache folder
>>( You may need to show all files, folders, and system files to view the
>>subfolders of SoftwareDistribution :
>>http://www.xtra.co.nz/help/0,,4155-1916458,00.html )
>>Close the window
>>Empty the Recycle Bin
>>
>>Go to Start > Run > type these commands in, and click OK or press Enter
>>after *each one*
>>
>>regsvr32 wuapi.dll
>>regsvr32 wups.dll
>>regsvr32 wups2.dll
>>regsvr32 wuaueng.dll
>>regsvr32 wucltui.dll
>>regsvr32 msxml3.dll
>>
>>Now type in
>>
>>net start wuauserv
>>
>>Click OK or press Enter
>>Try Windows Upate to see if the issue has been resolved.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>
>
> Thanks dude... it works now
> but what was the problem?? why this happened??